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Payment method

    Question

  • First of all, congratulations to the new dev center.

    But I can't delete a payment method (the account does'nt exist anymore). How can I do ?

    Dani

    Wednesday, October 17, 2012 8:35 AM

Answers

  • @ daniserra

    You should be able to manage your payment methods at http://commerce.microsoft.com/.  If you are still unable to remove the payment method then please submit a support ticket (https://dev.windowsphone.com/en-us/support) with more details so we can further investigate.  If you do have to submit a support ticket please reference this post (with URL) so we know what steps you've already tried.

    Thank you,

    Paul
    Windows Phone Dev Center Support

    • Marked as answer by Paul H Friday, October 19, 2012 9:53 PM
    Friday, October 19, 2012 6:25 AM

All replies

  • Hello Dani,

    What account are you referring to? Are you referring to the Microsoft Account (ex: example@hotmail.com) or to the Windows Phone Dev Center account?

    David.

    Wednesday, October 17, 2012 8:37 PM
  • @ daniserra

    You should be able to manage your payment methods at http://commerce.microsoft.com/.  If you are still unable to remove the payment method then please submit a support ticket (https://dev.windowsphone.com/en-us/support) with more details so we can further investigate.  If you do have to submit a support ticket please reference this post (with URL) so we know what steps you've already tried.

    Thank you,

    Paul
    Windows Phone Dev Center Support

    • Marked as answer by Paul H Friday, October 19, 2012 9:53 PM
    Friday, October 19, 2012 6:25 AM
  • I'm referring to my payment account.
    • Edited by daniserra Thursday, November 01, 2012 11:18 AM
    Thursday, November 01, 2012 11:01 AM
  • Thanks for your answer. I cannot manage it myself...

    I'll submit a support ticket.

    Daniel

    Thursday, November 01, 2012 11:07 AM