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Didn't get payment even though it appears on report

    Question

  • Hi,

    Our "My Money" report shows the following:

    Month - July 2012, Proceeds - 53.55, Withholding tax - 0.00, Net Payment - 53.55, Currency - USD.

    However, we never received this payment.

    Thanks  

    Thursday, October 11, 2012 9:12 AM

Answers

  • Hi Colorful Apps,

    Prior to the launch of the Dev Center in early August, our commerce team processed a mass payout to all developers with any accrued revenue. For those developers under the $200 minimum threshold, a paper check was sent to the address have on file. If you never received this payment, I ask that you submit a support request so we can get some help from our commerce team and get your payment processed.

    Thanks


    Dev Center Help: http://msdn.microsoft.com/library/windowsphone/help --- Submit Support Request: http://go.microsoft.com/fwlink/?LinkId=256412

    • Marked as answer by Danny G Thursday, October 18, 2012 5:19 AM
    Thursday, October 18, 2012 5:19 AM