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The version of this file is not compatible with the version of Windows you're running. Check your computer's system informatio

    Question

  • Hi All;

    C:\Users\Administrator\Desktop\en_exchange_2007_standard_and_enterprise_dvd_X12-98653\Setup.EXE gets:

    The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher.

    Running on Windows Server 2008 Standard Service Pack 1.
    C:\Users\Administrator>ver
    Microsoft Windows [Version 6.0.6001]

    Any suggestions you have are very much appreciated,
    Dale E. Moore

    Wednesday, July 16, 2008 6:48 PM

Answers

All replies

  • Hi,

    Windows Server 2008 fully supports the 64-bit architecture processors from AMD and Intel. The 64-bit version of and Windows Server 2008 can run all 32-bit applications with the help of the WOW64 emulator. However, the kernel does not support 16-bit applications, 32-bit installers, and 32-bit kernel mode drivers.

    All 64-bit drivers have to be digitally signed for Windows Server 2008 64-bit editions. Unsigned drivers are not supported and cannot be installed on 64-bit Windows Server 2008. The digital signature check is done during both installation and driver load time. When a 16-bit installer or application is launched, the following error message is displayed:

    The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher.”

    Here are few resources which might be helpful for you –

    http://msdn.microsoft.com/en-us/library/bb756962.aspx

    http://blogs.technet.com/gerod_serafin/archive/2008/01/11/exchange-2007-sp1-on-windows-server-2003-or-windows-server-2008.aspx

    http://technet.microsoft.com/en-us/library/bb691354.aspx

    http://www.microsoft.com/exchange/default.mspx

     

    Hope above helps.

    Thanks.

    Wednesday, July 16, 2008 8:08 PM
  •  

    Hi Dale,

     

    The message you are receiving sounds like you may be running a 32-bit version Windows Server 2008.

     

    From Exchange FAQ:

    Exchange 2007 does require hardware and an operating system that are 64-bit. 64-bit hardware provides the system architecture that is required to support the increased memory, storage, and enhanced security requirements in a more cost-effective manner.

     

    Hope this helps,

    Thursday, July 17, 2008 2:52 AM
  • Hi Paul;

    Thanks for your thoughts! But Microsoft says here that 32 bit OS and Exchange play nice together.

    Any other suggestions?
    Dale E. Moore

    Friday, July 18, 2008 4:16 PM
  • Hi Pooja.Katiyar;

    Have you read this where Microsoft says 32 bit OS and Exchange work together?

    I look forward to hearing from you,
    Dale E. Moore
    Friday, July 18, 2008 4:18 PM
  • Dale - just confirming that you're following the steps to install Exchange Server 2007 SP1 on Windows Server 2008, as Exchange Server 2007 RTM is not supported on WS08.

     

    Check out http://technet.microsoft.com/en-us/library/aa996719.aspx and http://technet.microsoft.com/en-us/library/bb676323.aspx for more details.

     

    Thanks.

     

    - Steve

     

    Monday, July 28, 2008 11:15 PM
  • Hi Steve;

    Thanks for your thoughts!

    I'm installing "
    en_exchange_2007_standard_and_enterprise_dvd_X12-98653" from http://msdn.microsoft.com on a 32-bit Windows 2008 Server:
    C:\Users\DaleM>ver
    Microsoft Windows [Version 6.0.6001]
    Windows edition Windows Server C Standard Service Pack 1 31-bit Operating System.

    I'm not sure if I answered your question; but, it seems that the answer is yes, I'm trying to do the right thing and
    en_exchange_2007_standard_and_enterprise_dvd_X12-98653 is telling me "The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."

    Perhaps I'm doing something wrong,
    Dale E. Moore
    Friday, August 08, 2008 3:13 PM
  • Hi guys,

     

    I receive the same error as Dale gets. I am installing Exchnage server 2007 (32 bits) on Windows 2008 server (32 bits). This is my test machine.

     

    Regards,

    Mayank

    Thursday, November 13, 2008 4:50 AM
  •  

    I am having the same issues.

    Trying to install Exchange Server Enterprise 2007 with SP1 X64 English STD ENT X13-93829.

    Anyone come up with a solution or any answers to do this??

     

    Thanks.

     

    Friday, November 21, 2008 1:21 AM
  • Hi dmorched. In my case I downloaded the 64 bit version of Exchange server 2007. Now I have downloaded 32 bit version of Exchnage 2007 server and it worked without any issue. In your case plase make sure that you install the correct version of Exchange 2007 server on correct OS. If you are using 64 bit OS then use 64 bit version of Exchange server 2007.
    Friday, November 21, 2008 1:30 AM
  •  

    Of course. Yes that makes sense.
    Thank you.

    Friday, November 21, 2008 3:22 AM
  • This is an older thread, but I see a similar issue using a 64 bit platform 6.1.7600 of Server 2008 when installing the Visual Studio 2008.  I suspect it is a .NET Framework issue.  Did this ever become resolved?

    To put this more into context, while I thought it may be prudent to have a copy of VS2008 on a server, it is most likely, given that VS2008 is designed for development and not for a server environment, that there are credentials and SIDs to consider prior to an install.  I had my reasons for wanting to install VS2008 on a server, but found it easier to let go of that idea and just move back to a development platform using Window 7 (or Vista 64).
    • Edited by Crakdkorn Saturday, September 12, 2009 1:35 PM found alternate solution
    Friday, August 28, 2009 4:10 PM