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Event ID 3036

    Question

  • The OS is Windows 7 64-bit. I already run the Dell Diagnosics provided with the system and there are no issues with the Drive, Memory or Video.  This system is brand new and has 6GB of ram and an AMD quad core processor.  No heat issues have surfaced either.

    Can you explain why these warnings appear?  I am having issues with the desktop becoming unresponsive for 1 to 3 minutes.  This happens across all applications.  I also have noticed that when you launch explorer (right click the start orb) it takes a very long time to finish searching.  Internet explorer also has periodic issues with slow response and sometimes no response when opening new tabs.  The following are my event viewer logs.

     

    Log Name:      Application

    Source:        Microsoft-Windows-Search

    Date:          8/2/2010 3:00:18 AM

    Event ID:      3036

    Task Category: Gatherer

    Level:         Warning

    Keywords:      Classic

    User:          N/A

    Computer:      JEM-PC

    Description:

    The content source <csc://{S-1-5-21-2917243333-2156355544-3571627651-1001}/> cannot be accessed.

     

    Context:  Application, SystemIndex Catalog

     

    Details:

                    (HRESULT : 0x80004005) (0x80004005)

     

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

      <System>

        <Provider Name="Microsoft-Windows-Search" Guid="{CA4E628D-8567-4896-AB6B-835B221F373F}" EventSourceName="Windows Search Service" />

        <EventID Qualifiers="32768">3036</EventID>

        <Version>0</Version>

        <Level>3</Level>

        <Task>3</Task>

        <Opcode>0</Opcode>

        <Keywords>0x80000000000000</Keywords>

        <TimeCreated SystemTime="2010-08-02T07:00:18.000000000Z" />

        <EventRecordID>6226</EventRecordID>

        <Correlation />

        <Execution ProcessID="0" ThreadID="0" />

        <Channel>Application</Channel>

        <Computer>JEM-PC</Computer>

        <Security />

      </System>

      <EventData>

        <Data Name="ExtraInfo">

     

    Context:  Application, SystemIndex Catalog

     

    Details:

                    (HRESULT : 0x80004005) (0x80004005)

    </Data>

        <Data Name="URL">csc://{S-1-5-21-2917243333-2156355544-3571627651-1001}/</Data>

      </EventData>

    </Event>

     

    Log Name:      Application

    Source:        Microsoft-Windows-Search

    Date:          8/2/2010 3:00:51 AM

    Event ID:      3036

    Task Category: Gatherer

    Level:         Warning

    Keywords:      Classic

    User:          N/A

    Computer:      JEM-PC

    Description:

    The content source <iehistory://{S-1-5-21-2917243333-2156355544-3571627651-1001}/> cannot be accessed.

     

    Context:  Application, SystemIndex Catalog

     

    Details:

                    (HRESULT : 0x80004005) (0x80004005)

     

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

      <System>

        <Provider Name="Microsoft-Windows-Search" Guid="{CA4E628D-8567-4896-AB6B-835B221F373F}" EventSourceName="Windows Search Service" />

        <EventID Qualifiers="32768">3036</EventID>

        <Version>0</Version>

        <Level>3</Level>

        <Task>3</Task>

        <Opcode>0</Opcode>

        <Keywords>0x80000000000000</Keywords>

        <TimeCreated SystemTime="2010-08-02T07:00:51.000000000Z" />

        <EventRecordID>6227</EventRecordID>

        <Correlation />

        <Execution ProcessID="0" ThreadID="0" />

        <Channel>Application</Channel>

        <Computer>JEM-PC</Computer>

        <Security />

      </System>

      <EventData>

        <Data Name="ExtraInfo">

     

    Context:  Application, SystemIndex Catalog

     

    Details:

                    (HRESULT : 0x80004005) (0x80004005)

    </Data>

        <Data Name="URL">iehistory://{S-1-5-21-2917243333-2156355544-3571627651-1001}/</Data>

      </EventData>

    </Event>

    Log Name:      Application

    Source:        Microsoft-Windows-Search

    Date:          8/2/2010 6:32:07 AM

    Event ID:      3036

    Task Category: Gatherer

    Level:         Warning

    Keywords:      Classic

    User:          N/A

    Computer:      JEM-PC

    Description:

    The content source <mapi://{S-1-5-21-2917243333-2156355544-3571627651-1001}/> cannot be accessed.

     

    Context:  Application, SystemIndex Catalog

     

    Details:

                    (HRESULT : 0x80004005) (0x80004005)

     

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

      <System>

        <Provider Name="Microsoft-Windows-Search" Guid="{CA4E628D-8567-4896-AB6B-835B221F373F}" EventSourceName="Windows Search Service" />

        <EventID Qualifiers="32768">3036</EventID>

        <Version>0</Version>

        <Level>3</Level>

        <Task>3</Task>

        <Opcode>0</Opcode>

        <Keywords>0x80000000000000</Keywords>

        <TimeCreated SystemTime="2010-08-02T10:32:07.000000000Z" />

        <EventRecordID>6228</EventRecordID>

        <Correlation />

        <Execution ProcessID="0" ThreadID="0" />

        <Channel>Application</Channel>

        <Computer>JEM-PC</Computer>

        <Security />

      </System>

      <EventData>

        <Data Name="ExtraInfo">

     

    Context:  Application, SystemIndex Catalog

     

    Details:

                    (HRESULT : 0x80004005) (0x80004005)

    </Data>

        <Data Name="URL">mapi://{S-1-5-21-2917243333-2156355544-3571627651-1001}/</Data>

      </EventData>

    </Event>

     

    Monday, August 02, 2010 3:17 PM

All replies

  • There errors are generally benign and can be ignored
    Monday, August 09, 2010 7:58 PM
  • So, my limited understanding is that this is an issue betwixt the Indexer and Offline files, and perhaps something else.  What I would like to do is be able to Modify all the indexed locations.  I know it says you can, but on some machines there is no way I can remove certain objects.  This error occurs on almost all of our x64 workstations, XP and 7.

    I can get rid of the csc errors if I disable indexing of offline files entirely.  I still cannot get rid of the mapi errors.  On most machines, other users/profiles have exchange OSTs that are being indexed so they are protected.   I've even tried picking through the registry and removing search roots attached to the offending SID(s) but to no avail.  Upon reboot and a forced re-index (which is how I can reproduce these warnings) the same offending SIDs show up with either csc or mapi errors.

    Tuesday, October 12, 2010 7:15 PM
  • Ok, I've get rid off error 3036, I've used Method 1 and it's worked 

    Method 1: Restore Index to its original settings

    Here’s how:
    a.    Go to Start > Control Panel.
    b.    Double click on the  Indexing Options.
    c.    Click on the  Advanced button.
    d.    Click on on Restore Defaults.

    Method 2: Rebuild index from registry

    You can rebuild the searcher index manually by editing the following registry key: HKLM/Software/Microsoft/Windows Search/SetupCompletedSuccessfully

    Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the windows help article below.

    Back up the registry
    http://windows.microsoft.com/en-us/windows7/Back-up-the-registry

    Follow these steps to rebuild the index.

    a.    Go to start, type “regedit” without the quotes and press Enter.
    b.    Navigate to the registry branch HKLM/Software/Microsoft/Windows Search.
    c.    Right-click on “Windows Search” and choose Permissions. On the Security tab, verify that Administrator is the owner and has full control of the key.
    d.    Within the "Windows Search" registry key, find the SetupCompletedSuccessfully value on the right pane.
    e.    Double-click SetupCompletedSuccessfully and change its value to 0.


    Restart the computer once this is done. Check if indexing works.

    • Proposed as answer by bozis Tuesday, November 30, 2010 10:59 PM
    Thursday, November 04, 2010 9:40 PM
  • I think There errors are generally benign. right?

    Trung Tam sim so dep, so dep HOTSIM
    Friday, November 05, 2010 6:21 AM
  • Ari is correct. Unless you are having difficulties finding something in those locations, you can ignore these errors. Most likely cause: if there are multiple users on a box it is conceivable that an incremental crawl on a SID (of a user not logged in) will fail (until that user logs in). Hopefully this gets fixed in coming OS versions.
    Naresh Negi (MSFT - Windows Performance Team)
    Monday, October 17, 2011 1:27 AM
  • So what should someone do if they are having difficulties finding things in those locations?  Specifically, searching within Outlook 2010 not working on a Windows 7(x64) machine.  I've tried everything listed without any success.  
    Sunday, November 27, 2011 4:45 AM
  • So would this issue ever cause problems with Outlook as I have a number of clients showing this error which just lock up on launch ?

    Monday, March 05, 2012 9:18 AM
  • Remember that the transition from complex type motherboards are shifting to Holographic computing. Data Storage is the new hot item today, and personal storage means everything to the US. But again, the whole world is transitioning from the Analog to Digital, and that means providing faster and easier access to the Cloud.
    Sunday, September 02, 2012 8:15 PM
  • I've discovered recently that some Offline files (Windows 7 SP1 32/64-bit) are not syncing to the file server (2008 R2). I started replacing machines and found this issue. Users started calling me and I was shocked. When checking the %windir%\CSC folder, I found the "current" files, indicating that Offline files is partially working. That said, are the CSC errors related to the issue of files not syncing back to the server?
    Wednesday, April 03, 2013 2:00 PM
  • Ok, I've get rid off error 3036, I've used Method 1 and it's worked 

    Method 1: Restore Index to its original settings

    Here’s how:
    a.    Go to Start > Control Panel.
    b.    Double click on the  Indexing Options.
    c.    Click on the  Advanced button.
    d.    Click on on Restore Defaults.

    Method 2: Rebuild index from registry

    You can rebuild the searcher index manually by editing the following registry key: HKLM/Software/Microsoft/Windows Search/SetupCompletedSuccessfully

    Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the windows help article below.

    Back up the registry

    Follow these steps to rebuild the index.

    a.    Go to start, type “regedit” without the quotes and press Enter.
    b.    Navigate to the registry branch HKLM/Software/Microsoft/Windows Search.
    c.    Right-click on “Windows Search” and choose Permissions. On the Security tab, verify that Administrator is the owner and has full control of the key.
    d.    Within the "Windows Search" registry key, find the SetupCompletedSuccessfully value on the right pane.
    e.    Double-click SetupCompletedSuccessfully and change its value to 0.


    Restart the computer once this is done. Check if indexing works.

    This is the first thing that I tried that let me believe that this will fix the fact that I can't search in Outlook 2013.  The index is rebuilding now.  I'll see in a couple of hours
    Monday, June 10, 2013 5:28 PM