none
APPCRASH Explorer.EXE keeps crashing

    Question

  • Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    Explorer.EXE
      Application Version:    6.0.6000.16386
      Application Timestamp:    4549b091
      Fault Module Name:    DUser.dll
      Fault Module Version:    6.0.6000.16386
      Fault Module Timestamp:    4549bd23
      Exception Code:    c0000005
      Exception Offset:    00004411
      OS Version:    6.0.6000.2.0.0.768.3
      Locale ID:    5129
      Additional Information 1:    7e84
      Additional Information 2:    82a99c9471309f18b1825176a28dcce8
      Additional Information 3:    acf6
      Additional Information 4:    e3a7f528269b7445da8c553dc486a390

    There are lots of things that cause the errors similar to the one above. One of them, is when I go to Control Panel\System and Maintenance\Performance Information and Tools and try to update my Windows Experience base score. Another, is simply using Explorer to browse through folders... I am running Windows Vista Home Premium. I have recently reinstalled my OS. Before I reinstalled, Explorer.EXE was crashing, but only once or twice a day. Now, due to Explorer crashing constantly, I can't really use my computer for anything except Internet.

    Also, this isn't just me. I noticed that a lot of other people are having this problem too. Any help would be appreciated.

    Thanks in advance,
    Dylan J
    Sunday, November 18, 2007 8:18 PM

All replies

  • Yep! I'm having a similar problem. I just bought a brand new lap top with Vista Home Premium and I'm having problems with explorer crashing when I try and use the control panel. For example:

     

    Faulting application explorer.exe, version 6.0.6000.16549, time stamp 0x46d230c5, faulting module SHELL32.dll, version 6.0.6000.16513, time stamp 0x4681c95d, exception code 0xc0000005, fault offset 0x001a38ec, process id 0x1b30, application start time 0x01c83431c535c2ba.

     

    Faulting application explorer.exe, version 6.0.6000.16549, time stamp 0x46d230c5, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc0000374, fault offset 0x000af1c9, process id 0x1b30, application start time 0x01c83431c535c2ba.

     

    Faulting application explorer.exe, version 6.0.6000.16549, time stamp 0x46d230c5, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0xffffffff, process id 0xe0c, application start time 0x01c8343b60be919a.

     

    Faulting application explorer.exe, version 6.0.6000.16549, time stamp 0x46d230c5, faulting module kernel32.dll, version 6.0.6000.16386, time stamp 0x4549bd80, exception code 0xc0000002, fault offset 0x0001b09e, process id 0x1398, application start time 0x01c8343e5383b2fa.

     

    If you find out more, please let me know.

     

    Thank you.

    • Proposed as answer by kmhinazmo Monday, January 25, 2010 1:50 AM
    Saturday, December 01, 2007 6:10 PM
  • I have the same problem and i have to reinstall vistaSad

    Monday, December 03, 2007 2:16 AM
  • Yup, I'm getting:

     

     

     

    Faulting application Explorer.EXE, version 6.0.6000.16549, time stamp 0x46d230c5, faulting module kernel32.dll, version 6.0.6000.16386, time stamp 0x4549bd80, exception code 0xc0000002, fault offset 0x0001b09e, process id 0x830, application start time 0x01c83621cc5ee190.

     

    Explorer.EXE
    6.0.6000.16549
    46d230c5
    kernel32.dll
    6.0.6000.16386
    4549bd80
    c0000002
    0001b09e
    830
    01c83621cc5ee190

    Tuesday, December 04, 2007 3:39 AM
  • Even I'm getting intermttent Explorer crashes . Please answer this.. Its really buggy.. Every 5 minutes explorer crashes..

    Wednesday, December 12, 2007 5:07 PM
  •  

    I am having the same problem. Here is the dump:

     

    Product

    Windows Explorer

    Problem

    Stopped working

    Date

    12/13/2007 1:01 AM

    Status

    Solution Available

    Problem signature

    Problem Event Name: APPCRASH

    Application Name: explorer.exe

    Application Version: 6.0.6000.16549

    Application Timestamp: 46d230c5

    Fault Module Name: SHELL32.dll

    Fault Module Version: 6.0.6000.16513

    Fault Module Timestamp: 4681c95d

    Exception Code: c0000005

    Exception Offset: 0014608a

    OS Version: 6.0.6000.2.0.0.256.1

    Locale ID: 1033

    Additional Information 1: 8d13

    Additional Information 2: cdca9b1d21d12b77d84f02df48e34311

    Additional Information 3: 8d13

    Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

    Extra information about the problem

    Bucket ID: 55857090

     

    Is there any solution?

    Thursday, December 13, 2007 7:42 AM
  • Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    Explorer.EXE
      Application Version:    6.0.6000.16549
      Application Timestamp:    46d230c5
      Fault Module Name:    Explorer.EXE
      Fault Module Version:    6.0.6000.16549
      Fault Module Timestamp:    46d230c5
      Exception Code:    c0000005
      Exception Offset:    000249b0
      OS Version:    6.0.6000.2.0.0.256.1
      Locale ID:    1033
      Additional Information 1:    8d13
      Additional Information 2:    cdca9b1d21d12b77d84f02df48e34311
      Additional Information 3:    8d13
      Additional Information 4:    cdca9b1d21d12b77d84f02df48e34311

    meeeeeeeee toooooooooo >_<
    Thursday, December 13, 2007 9:01 PM
  •  

    guys fixed... for me... Uninstall Family safety program... Installed with Windows live...that is the root cause..

     

    Thanks

    • Proposed as answer by larryldh57 Sunday, September 27, 2009 8:57 PM
    Friday, December 14, 2007 4:10 PM
  • That was a really good tip !!!!!

    I've also installed windows VISTA last week-end and I've experienced the same problem with the windows explorer. I was suffering for hours but after the uninstall of Windows life family safety program, the problem with windows explorer disappeared.

     

    • Proposed as answer by DanHL Friday, March 25, 2011 3:09 AM
    Monday, December 17, 2007 2:05 PM
  • Yup, that fixes it.  Thanks all!

     

    Monday, December 17, 2007 4:53 PM
  • Well, I for one do not have those Live applications installed on my Vista and the problem continues. There has to be something else that also causes this or a common "component" within other software appes that might be causing this.

     

    Monday, December 17, 2007 7:25 PM
  • Agreed.  Same issue on 2 out of 10 systems and no fix thus far.  I know this was an issue during beta and earlier release stages but thought it had been since corrected.  Also, the issue isn't just in explorer when drag and dropping to explorer favorites, it happens with I.E. also when trying to organize favorites.  I find it odd more than anything that 5 machines have are all the same and have the hardware and only 2 are having this issue, then of course the other machines.  Also, it doesn't seem to be an issue with 32bit vs. x64 either.

     

    Wednesday, December 19, 2007 6:30 PM
  • I've had same problem on a Japanese Vista based and it looks removing Family safety program fixed the problem.

     

    Thank you.

     

    Tuesday, December 25, 2007 8:42 PM
  • I have the same problem, however I usually fault in explorer.exe (12 out of 13 times in the past 48 hours of casual use.  The other time, I faulted in SHELL32.dll).  I have tried a clean Vista Home Premium install with no avail.  It usually happens after I have visited control panel (last two times it happened after I added a port to Windows Firewall and the time before that after running Windows Update.

     

    I do not have this problem with an old Socket 478 HTPC I had or with my Dell m1330 running Windows Vista Ultimate, 32-bit.

     

    I'm willing to work somebody to narrow this down.  This is for my media center PC and the constant crashes lock-up the IR remote which is not good for spousal or children relations when it happens in the middle of a crucial show or DVD.

     

    SAMPLE PROBLEM SIGNATURE

    Problem Event Name: APPCRASH
    Application Name: Explorer.EXE
    Application Version: 6.0.6000.16549
    Application Timestamp: 46d230c5
    Fault Module Name: Explorer.EXE
    Fault Module Version: 6.0.6000.16549
    Fault Module Timestamp: 46d230c5
    Exception Code: c0000005
    Exception Offset: 0003278d
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 1033
    Additional Information 1: 8d13
    Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
    Additional Information 3: 8d13
    Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

     

    MACHINE SPECS

    Custom HTPC

    Intel DP35DP

    Intel E6750

    2GB DDR2 RAM (I have run MemTest86 diagnostics to ensure RAM is good)

    MSI NX8500GT-MDH256EH (NVidia driver v169.25)

    ATI Theater 650 Pro (Catalyst driver 7.12)

    D-Link DWA-552 Wireless-N (Atheros driver v7.3.1.109)

    Microsoft eHome IR Transceiver (Microsoft driver v6.0.6000.16386)

    Windows Vista Home Premium, 32-bit, completely up-to-date in Windows Update

     

    Monday, January 07, 2008 1:06 AM
  •  

    Got this fault with Internet Explorer 7 at some specific code of Javascript, but I doubt, rationale behind is some thing inside the Vista.

     

    Fault is:

     

    Faulting application iexplore.exe, version 7.0.6000.16386, time stamp 0x4549b133, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc0000374, fault offset 0x000af1c9, process id 0xf0c, application start time 0x01c8529c4dbacb03.

     

    Awaiting immediate respond.

    _______________

    Omair S. M. Imran

    Wednesday, January 09, 2008 9:23 AM
  • Hai,

    I am having the same problem with faulting explorer.exe version 6.0.6000.16549 exactly like yours. I am also having m/b Intel DP35DP and processor E6750 with 2GB DDR2 (High Performance) with separate display card NVIDIA Geforce 8500 GT and o/s Vista Home Basic 32 bit.

    So far I don't have any solution to it and waiting for anyone out there to help. Everyday more than 10 times I reported to Microsoft through Problems and Solution.

    I had updated the bios as advised by Intel but the problem is still there.

    Bye.

     

     

    Friday, January 25, 2008 9:10 AM
  • Hai sappersix,

     

    Below is my email to intel support team -

     

    Hello Sergio S,

    I had updated the bios for the second time and the display card driver but the problem is still there. My display card is Nvidia Geforce 8500 GT.
    I had visited the Microsoft Technet Forum and I found one user who have the same m/b and processor having exactly the same error as described below -

     

    Faulting application Explorer.EXE, version 6.0.6000.16549, time stamp 0x46d230c5, faulting module Explorer.EXE, version 6.0.6000.16549, time stamp 0x46d230c5, exception code 0xc0000005, fault offset 0x000249b0, process id 0xfb8, application start time 0x01c85f4061574020."

    So far there is no solution from Microsoft can be found in Problem Reports and Solutions.

    Earlier, after I installed the o/s Windows Vista Home Basic I had Installed the m/b drivers. However my computer cannot detect my Thumb Drives and Coolermaster Xcraft250 (External Harddrives) and the Dolby Control Center cannot communicate with the drivers.
    Then I updated the m/b drivers including the bios from inteldownloads.com. Below are the files that I have downloaded and installed in my computer -
     
    AUD_allOS_x5511_v5511_PV_IDTGUI_v005
    DPP3510J.86A.0326.EB
    HECI_AllOS_3.0.30.1086_PV
    INF_AllOS_8.4.0.1016_PV_Intel
    STOR_AllOS_7.8.0.1012_PV_Intel

    Then the Dolby Control Center can operate fully. But the computer still cannot detect the external storage. Then I realised my computer having the present problem as I described above. The windows explorer always stopped-checking for solution-then restarted-all icons disappeared for 2-3 seconds and reappeared.

    Mostly I cannot complete my rating due to this problem, sometimes uninstalling programs and disabling startup application. If during surfing the website or opening another non-windows application, the windows explorer will restart in the background.

    To enable the detection of external storage, I had installed My Traveler. Thanks to God my computer had detected the external storage.

    I need to know whether the files that I had downloaded and installed from the intel website are relevant to my computer. If not how to uninstall it.

    Thanks for your kind assistance and your effort is highly appreciated for me to fully enjoy my new high-end desktop. If you need further explanation, please inform me.

     

    AND the reply as below for you to consider -

     

    INTEL REPLY

     

    Thank you for contacting Intel(R) Technical Support. 

    As we explained you on the previous email, this problem does not seems to be related with the desktop board. It seem that your problem is related with a compatibility with your video card, as a recommendation  we recommend to test another brand a video card on your system.

    Now the files that you have download for your desktop board are indeed relevant for your system since they will enable the on board Lan, audio, etc  of the desktop board.

    Finally, we also will suggest a clean installation of your operating system following the critical driver installation order.

    The Driver installation order is one of the most crucial issues when talking about overall platform performance. This is especially true for Intel(R) chipsets. The most critical step in the installation order is to install the Intel(R) Chipset Software Installation Utility (INF) first before all other drivers. Once the Intel Chipset Software Installation Utility is properly installed device driver installation order becomes less crucial and will have less impact on system performance.

    The Critical Driver Installation Order follows this pattern:

    a)Fresh Operating System Installation
    b)Latest Service Pack or Patch
    c)Intel(R) Chipset Software Installation Utility (INF Utility)
    d)Microsoft* DirectX* 9.0 or higher
    e)Intel(R) Matrix Storage Manager (if applicable)
    f)All other device drivers

    Please check the following link for further information

    http://support.intel.com/support/motherboards/desktop/sb/cs-008814.htm

     

    Ok, bye. Hoping we will a solution for our problem.

    Saturday, January 26, 2008 7:25 AM
  • Try this.

     

    1) Reboot Vista.

    2) Start Control Panel.

    3) Then use Windows Explorer to examine your file structure or copy a file.

     

    I can get **always** get Explorer.EXE to fault after simply starting the control panel.  I have tried the default view and the classic view with the same result.  If I never enter the Control Panel, I do not fault in Explorer.EXE.

     

    Hopefully this will be fixed in SP1.

    Saturday, January 26, 2008 8:12 AM
  • I have NONE of the scenarios presented in the thread with respect to that specific Intel motherboard and other software. I still get the error and have even removed Windows Mobile Center as suggested by a few posters.

     

    I do have an Intel board, a DG965 series.

     

    Personally, I think it is a non-Microsoft Control Panel applet that may be causing this problem. I am sonsidering completely removing Sun's Java to see if this helps. Java installs an applet in the Control Panel, and my experience on Vista PC's has been that the first time you run it, Vista always asks if the applet ran correctly or not. I am not sure if this might have something to do with it or not.

     

    So far, based on what people have posted here there does not seem to be any one common thread between everyone.

     

    Richard

    Saturday, January 26, 2008 6:02 PM
  • Richard,

    Good thinking.  Here are the non-Microsoft control applets I have installed.

    IDT Audio Control Panel
    Java
    NVIDIA Control Panel
    Quicktime

    On my Vista laptop, I have Java and Quciktime and do not have the EXPLORER.EXE APPCRASH problem.  I'll try to remove the IDT Audio Control Panel and NVIDIA Control Panel later today and see if the problem persists.

    Dave
    Saturday, January 26, 2008 6:48 PM
  • Had similar problems on my custom pc, but a different motherboard.  Try uninstalling your Sigmatel software from the control panel and then reboot, letting Vista install its own HD Audio driver.  I had a rep from Intel tell me they are working on a fix for their audio driver crashing explorer, but it's not out yet.

    Good luck!
    Tuesday, January 29, 2008 8:48 AM
  • Uninstalling Sigmatel drivers seems to have done the trick.  ~phew~

    Thanks to everyone who contributed to this thread.
    Tuesday, January 29, 2008 9:01 AM
  • I have reinstalled Windows Vista Home Premium, and it seems to work fine now. However, you're right: I haven't installed the Sigmatel Drivers, but that's mainly because they're annoying. Also, to the person with that Javascript error: I am a web designer, and I know that Internet Explorer doesn't support some scripts, and is missing a hell of a lot of CSS. Chances are, Internet Explorer crashed because you had too many tabs open or something. Try Firefox, see if that changes anything.

     

    Cheers

    Dylan J

    Tuesday, January 29, 2008 7:48 PM
  • I will need to give that a shot. I had removed Java testing to see if the Control Panel applet may have been the culprit, but alas it is not. The same thing occured. I will report back with the results of removing my Sigmatel drivers. I too have an Intel board and I beleive I installed these at some point.

     

    Regards,

     

    Richard

    Tuesday, January 29, 2008 11:59 PM
  •  

    This worked for me!

     

    Go to the Microsoft download page and type in WindowsXP-KB946627-x86-ENU.exe on the search line.

     

    Give it a try,

     

    Kngschld

    Friday, February 01, 2008 11:55 PM
  •  

    I'm using XP Home and i haven't used my PC for a few days and i turned it on and explorer.exe keeps crashing does anyone have help

     

    Its needed fast

    Saturday, February 02, 2008 11:30 AM
  • Everyone, this thread is about a very specific explorer.exe errror in Vista, not XP.

    Read the the first post in the thread for more information.

     

    The XP WindowsXP-KB946627-x86-ENU.exe file referenced earlier is not for Vista and addresses an issue with Internet Explorer v6 which is not presented here or is even part of Windows Vista.

     

    We appreciaite the effort in trying to help or recommend something, but unfortunately it looks like it does not apply to this situation.

     

    Thanks.

     

    Richard

     

    Saturday, February 02, 2008 2:09 PM
  • Removing the Intel Sigmatel audio drivers worked in my case to resolve this error in Vista. No more explorer.exe crashes.

     

    Intel has released a new version of the Sigmatel software on 1/29. I am debating whether I even bother trying to install it. The good thing about this new version is tha it is WHQL certified.

     

    Regards,

     

    Richard

     

    Saturday, February 02, 2008 6:40 PM
  •  

    Wednesday, March 26, 2008 6:14 PM
  • I'm not really familar with my laptop right now but i have a JAVA on my computer... but this all happenned after iw as uinstalling a program(i'd rather not say for sorta legal or so so reasons) then when i'd try to go remove what was left of it,i'd get into the C drive then to program files and then i'd get that windows explorer needs to restart and whatnot...

    Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    Explorer.EXE
      Application Version:    6.0.6000.16386
      Application Timestamp:    4549b091
      Fault Module Name:    OggSplitter.ax
      Fault Module Version:    1.0.0.0
      Fault Module Timestamp:    4387768b
      Exception Code:    c0000005
      Exception Offset:    00007732
      OS Version:    6.0.6000.2.0.0.768.2
      Locale ID:    1033
      Additional Information 1:    d6aa
      Additional Information 2:    550813108d42c370043e28bb37aac5a
    f
      Additional Information 3:    d6aa
      Additional Information 4:    550813108d42c370043e28bb37aac5af

    Read our privacy statement:
      http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

    help please!!!
    • Proposed as answer by Malaz Wednesday, November 18, 2009 12:22 PM
    Wednesday, April 09, 2008 10:01 AM
  • Problem signature:

    Problem Event Name: APPCRASH

    Application Name: rundll32.exe

    Application Version: 6.0.6000.16386

    Application Timestamp: 4549b0e1

    Fault Module Name: StackHash_dcdd

    Fault Module Version: 6.0.6002.18005

    Fault Module Timestamp: 49e03821

    Exception Code: c0000374

    Exception Offset: 000afaf8

    OS Version: 6.0.6002.2.2.0.256.1

    Locale ID: 10241

    Additional Information 1: dcdd

    Additional Information 2: 807f9c0ecebcd05e68cf1d40cbab606a

    Additional Information 3: 32ce

    Additional Information 4: cc971687a5e810420e6a8705c300171b

    Read our privacy statement:

     


    help please

    Wednesday, November 18, 2009 12:24 PM
  • I have found a Fix for this issue.
    You need to find a working copy of the mssvp.dll file.
    Navigate to your C:\Windows\System32 folder.
    Find the mssvp.dll file and right click.
    Selected Properties.
    Go into Advanced on the main tab.
    Select Ownership.
    Select the Edit button
    Change the Owner to yourself (or the Administrators group)
    Go into the Permissions, change the permissions so that you have full access.
    Replace the MSSVP.DLL with the one that is working.
    reboot.
    and presto windows search will no longer crash explorer.
    Monday, February 15, 2010 7:02 PM
  • Hi I'm new here, I've been getting this problem with explorer.exe whenever i browse folders, not when I right-click.

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: Explorer.EXE
    Application Version: 6.0.6002.18005
    Application Timestamp: 49e01da5
    Fault Module Name: StackHash_27dd
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Code: c0000005
    Exception Offset: 0c4fc260
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 18441
    Additional Information 1: 27dd
    Additional Information 2: b76caa7c2627bab0b68e16f682ad848f
    Additional Information 3: 481c
    Additional Information 4: e8b1f521a253c187784888621f9fd9ed


    can anyone help me with this, please?
    Sunday, June 27, 2010 11:42 AM
  • I am getting the same Explorer.exe error when booting up with vista. My screen remains black with the mouse just going on an on and never comes up. I can boot in safe mode and I am unable to locate a fix for this issue.

    Problem signature
    Problem Event Name:    APPCRASH
    Application Name:    Explorer.EXE
    Application Version:    6.0.6002.18005
    Application Timestamp:    49e01da5
    Fault Module Name:    kernel32.dll
    Fault Module Version:    6.0.6002.18005
    Fault Module Timestamp:    49e037dd
    Exception Code:    c0000005
    Exception Offset:    0004caca
    OS Version:    6.0.6002.2.2.0.256.6
    Locale ID:    1033
    Additional Information 1:    e1b9
    Additional Information 2:    1da830eecf4c4b66aaec0b3c5d57b452
    Additional Information 3:    48e9
    Additional Information 4:    38f0b17e6e4caef060bb80a6c43625f0

    Extra information about the problem
    Bucket ID:    1293697552

    Anyone have any suggestions? I do not have live installed.  And if I do not have another PC running visita where can I find the mssvp.dll to replace the one on my PC?

     

     

    Saturday, July 10, 2010 1:53 AM
  • Problem signature
    Problem Event Name: APPCRASH
    Application Name: explorer.exe
    Application Version: 6.0.6002.18005
    Application Timestamp: 49e01da5
    Fault Module Name: MPCVideoDec.ax
    Fault Module Version: 1.3.1249.0
    Fault Module Timestamp: 4a9599bd
    Exception Code: c0000005
    Exception Offset: 00049600
    OS Version: 6.0.6002.2.2.0.768.2
    Locale ID: 18441
    Additional Information 1: 40d4
    Additional Information 2: 4062ad41ec8067256aa4c5e2b56d3c79
    Additional Information 3: 40d4
    Additional Information 4: 4062ad41ec8067256aa4c5e2b56d3c79

    Help Me......................

    • Proposed as answer by van chau le Wednesday, February 09, 2011 1:45 PM
    Saturday, December 25, 2010 4:24 PM
  • I have probleem

    robleemhandtekening:
      Gebeurtenisnaam van probleem:    APPCRASH
      Naam van de toepassing:    explorer.exe
      Versie van toepassing:    6.1.7600.16450
      Tijdstempel van toepassing:    4aeba271
      Naam van foutmodule:    MSVCR80.dll
      Versie van foutmodule:    8.0.50727.4927
      Tijdstempel van foutmodule:    4a2752ff
      Uitzonderingscode:    c0000005
      Uitzonderingsmarge:    000153d8
      Versie van besturingssysteem:    6.1.7600.2.0.0.256.1
      Landinstelling-id:    1043
      Aanvullende informatie 1:    0a9e
      Aanvullende informatie 2:    0a9e372d3b4ad19135b953a78882e789
      Aanvullende informatie 3:    0a9e
      Aanvullende informatie 4:    0a9e372d3b4ad19135b953a78882e789

    Lees de onlineprivacyverklaring:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0413

    Als de onlineprivacyverklaring niet beschikbaar is, lees dan onze offlineprivacyverklaring:
      C:\Windows\system32\nl-NL\erofflps.txt

    Wednesday, February 09, 2011 1:47 PM
  • robleemhandtekening:
      Gebeurtenisnaam van probleem:    APPCRASH
      Naam van de toepassing:    explorer.exe
      Versie van toepassing:    6.1.7600.16450
      Tijdstempel van toepassing:    4aeba271
      Naam van foutmodule:    MSVCR80.dll
      Versie van foutmodule:    8.0.50727.4927
      Tijdstempel van foutmodule:    4a2752ff
      Uitzonderingscode:    c0000005
      Uitzonderingsmarge:    000153d8
      Versie van besturingssysteem:    6.1.7600.2.0.0.256.1
      Landinstelling-id:    1043
      Aanvullende informatie 1:    0a9e
      Aanvullende informatie 2:    0a9e372d3b4ad19135b953a78882e789
      Aanvullende informatie 3:    0a9e
      Aanvullende informatie 4:    0a9e372d3b4ad19135b953a78882e789

    Lees de onlineprivacyverklaring:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0413

    Als de onlineprivacyverklaring niet beschikbaar is, lees dan onze offlineprivacyverklaring:
      C:\Windows\system32\nl-NL\erofflps.txt


    Wednesday, February 09, 2011 1:48 PM
  • As you can see from the date the problem persists with Windows Explorer.exe in Vista into October 2011. I found myself locked out of films i had downloaded after i experienced a problem with Windows Live and Family and Friends after a windows update download which failed to load. Every time i turned on my laptop on and went on line windows tried to load F&F for 3 days until i turned off the automatic updates function.It was then i discovered that the app crash in  Windows Explorer which denied me access to my files. I went into the control panel. Programs and  Features.went into View Installed  updates.. Then i deleted anything that had been down loaded
    over the past 3 days.Then i went into  turn Windows Features on or off and clicked on Windows Live to delete.It asks you if you want to delete or repair.Press repair and hey presto the problem went away.It was Windows Live that was the problem. Not a virus or a piece of nasty malware.Turn Off Windows Automatic Updates in fact turn off all automatic updates.Do it manually and see what they are trying to lay on you.Most updates are complete rubbish anyway.
    Monday, October 17, 2011 4:18 PM
  • Hi! I'm facing same problem but I'm using Windows 7, can anyone help me ? 

    I read the above posts, so i have turned off automatic updates, but i can not uninstall family safety program because i didn't find it in control panel and as the above post suggested to repair Windows Live but in my windows features I have  following programs, I do not know , what to do!

    Saturday, November 26, 2011 12:54 PM
  • Uraish,

    Did you find an answer yet? I have the same problems on Windows 7

    Wednesday, February 01, 2012 7:10 AM
  • Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    Explorer.EXE
      Application Version:    6.0.6000.16386
      Application Timestamp:    4549b091
      Fault Module Name:    DUser.dll
      Fault Module Version:    6.0.6000.16386
      Fault Module Timestamp:    4549bd23
      Exception Code:    c0000005
      Exception Offset:    00004411
      OS Version:    6.0.6000.2.0.0.768.3
      Locale ID:    5129
      Additional Information 1:    7e84
      Additional Information 2:    82a99c9471309f18b1825176a28dcce8
      Additional Information 3:    acf6
      Additional Information 4:    e3a7f528269b7445da8c553dc486a390

    There are lots of things that cause the errors similar to the one above. One of them, is when I go to Control Panel\System and Maintenance\Performance Information and Tools and try to update my Windows Experience base score. Another, is simply using Explorer to browse through folders... I am running Windows Vista Home Premium. I have recently reinstalled my OS. Before I reinstalled, Explorer.EXE was crashing, but only once or twice a day. Now, due to Explorer crashing constantly, I can't really use my computer for anything except Internet.

    Also, this isn't just me. I noticed that a lot of other people are having this problem too. Any help would be appreciated.

    Thanks in advance,
    Dylan J

    Thursday, March 29, 2012 6:37 PM
  • Perhaps uninstall Quicktime would just work:

    Problem signature:
      Problem Event Name: APPCRASH
      Application Name: explorer.exe
      Application Version: 6.0.6002.18005
      Application Timestamp: 49e01da5
      Fault Module Name: QuickTime.qts_unloaded
      Fault Module Version: 0.0.0.0
      Fault Module Timestamp: 4cf4536a

    • Proposed as answer by DarethPL Monday, July 15, 2013 5:58 PM
    Thursday, April 26, 2012 3:31 PM
  • HI!

    I had the same issiue untill Ive stoped the SearchIndexer service...and PunkBuster too... soo one of the two was te root couse of the crash.

    Monday, July 15, 2013 6:01 PM