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Windows Update fails installing KB967723

    Question

  • My system fails installing update KB967723 (http://www.microsoft.com/technet/security/Bulletin/MS09-048.mspx).

    Log Name:      System

    Source:        Microsoft-Windows-WindowsUpdateClient

    Date:          2/14/2010 3:58:14 PM

    Event ID:      20

    Task Category: Windows Update Agent

    Level:         Error

    Keywords:      Failure,Installation

    User:          SYSTEM

    Computer:      xxx

    Description:

    Installation Failure: Windows failed to install the following update with error 0x80070490: Security Update for Windows Server 2008 x64 Edition (KB967723).

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

      <System>

        <Provider Name="Microsoft-Windows-WindowsUpdateClient" Guid="{945a8954-c147-4acd-923f-40c45405a658}" />

        <EventID>20</EventID>

        <Version>0</Version>

        <Level>2</Level>

        <Task>1</Task>

        <Opcode>13</Opcode>

        <Keywords>0x8000000000000028</Keywords>

        <TimeCreated SystemTime="2010-02-14T14:58:14.398Z" />

        <EventRecordID>167132</EventRecordID>

        <Correlation />

        <Execution ProcessID="596" ThreadID="6288" />

        <Channel>System</Channel>

        <Computer>xxx</Computer>

        <Security UserID="S-1-5-18" />

      </System>

      <EventData>

        <Data Name="errorCode">0x80070490</Data>

        <Data Name="updateTitle">Security Update for Windows Server 2008 x64 Edition (KB967723)</Data>

        <Data Name="updateGuid">{B648CE62-7204-4B44-91AB-0B19990BB8E2}</Data>

        <Data Name="updateRevisionNumber">103</Data>

      </EventData>

    </Event>

    I tried running System Update Readiness Tool  (Windows6.0-KB947821-v7-x64”) and I got the following errors.

    =================================
    Checking System Update Readiness.
    Binary Version 6.0.6002.22285
    2010-02-14 18:47

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store
    (f) CSI Payload File Missing 0x00000000 ctfmon.exe x86_microsoft-windows-t..cesframework-ctfmon_31bf3856ad364e35_6.0.6001.18000_none_9d308cd390918a27 
    (f) CSI Payload File Missing 0x00000000 ctfmon.exe amd64_microsoft-windows-t..cesframework-ctfmon_31bf3856ad364e35_6.0.6001.18000_none_f94f285748eefb5d 


    Summary:
    Seconds executed: 533
     Found 2 errors
      CSI Payload File Missing Total count: 2

    What can I do and how can I permanently get rid of CtfMon.exe and repair my Windows Updates?

    Regards,
    Dawid Ireno

     

    Sunday, February 14, 2010 6:23 PM

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