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NET.Framework V4.0.30319

Ответы

  • Hi A Chris,

    Thanks for posting back.

    Does the installer of .NET Framework reports successful? Are there any errors been detected?

    Would you please perfrom the steps below and try install the .NET Framework 4.0 again?

    1. Go to Start menu -> Control Panel -> Uninstall a program;
    2. Find whether there are .NET Framework 4.0 Client Profile or .NET Framework 4.0 Extended in the program list. If so, uninstall them.
    3. Clean your %temp% folder;
    4. Install the .NET Framework 4.0 with Administrator privilege (right-click the installer -> Run as administrator)
    5. Collect the installation log files for me (with the log collection tool, you can find it in my last post)
    6. Send me the log files to me (v-anwu@microsoft.com) for further help.

    I've checked the system requirement of Windows Live Essentials 2011, it does not mention the .NET Framework. Please see: http://explore.live.com/windows-live-2011-system-requirements

    Since your issue occurs during the usage of Windows Live Essentials, you can also post your issue at this forum: http://windowslivehelp.com/product.aspx?productid=2&version=15.3.2804.0607 for help.

    Waiting to hear from you.

    Best Regards,


    Andrew Wu [MSFT]
    MSDN Community Support | Feedback to us
    Get or Request Code Sample from Microsoft
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    • Помечено в качестве ответа Andrew.WuModerator 5 марта 2011 г. 9:13
    1 марта 2011 г. 6:01

Все ответы

  • Given the verification failure, you will have to uninstall .NET 4.0, then use Aaron Stebner's cleanup tool to get rid of everything (4.0 only):

    http://blogs.msdn.com/b/astebner/archive/2008/08/28/8904493.aspx

    Then, reinstall as administrator with your AV and anti-malware software disabled after cleaning out your %temp%.

    • Предложено в качестве ответа Andrew.WuModerator 28 февраля 2011 г. 9:44
    26 февраля 2011 г. 15:26
  • Thanks for advice...will give that a go.....but first like to know tha when you say 'after clearing out your %temp% ' does that mean totally delete everything in there as there is quite a few things in it including aplication and window installer info/files....do i need any of those kept or are they just 'junk'
    26 февраля 2011 г. 16:55
  • Hi A Chris,

    Yes, you can delete all the files in the %temp% folder.

    You can follow pvdg42's suggest, uninstall the .NET Framework 4.0 and reinstall it.

    If the installation still fails, you can collect the installation log files with the steps below and analyze them? This will help to find the cause of the installation failure.

    ·         Try to clean your "%temp%" folder (Start Menu >> Run >> Type "%temp%).

    ·         Install .NET Framework again (with Administrator privilege).

    ·         Collect the logs from "%temp%" folder with the Log Collection Tool

    Collect tool: http://www.microsoft.com/downloads/details.aspx?FamilyID=e0da314f-6216-4a18-bc6b-7d29cf83af20&displaylang=en

    ·         You can find the vslogs.cab file in your %temp%  folder.

    If you have any concerns, please feel free to let me know.

    Best Regards,


    Andrew Wu [MSFT]
    MSDN Community Support | Feedback to us
    Get or Request Code Sample from Microsoft
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    28 февраля 2011 г. 10:29
  • Followed  pvdg42's advice by

    1] uninstalling .Net Frameworks 4 Extended

    2] uninstalling .Net Frameworks 4 Client Profile

    3] Restarting PC

    4] Running Clean up tool dotnetfx_cleanup_tool on setting for Net Frameworks 4 Only

    5] Cleared "%temp%" folder

    6] Restarted PC

    7] Disabled all AV and anti-malware including Fire Wall and Windows Defender

    8] Installed dotNetFx40_Full_x86_x64.exe as Administrator

    9] Restarted PC

    10] Ran netfx_setupverifier for .Net Frameworks 4 Client

    FAILED....LOG ENTRY

    [02/28/11,19:29:39] Beginning of new SetupVerifier error logging session

    [02/28/11,19:29:39] Activity log file location: C:\Users\AlanC\AppData\Local\Temp\setupverifier_main_02-28-11_19.29.39.txt

    [02/28/11,19:29:39] Error log file location: C:\Users\AlanC\AppData\Local\Temp\setupverifier_errors_02-28-11_19.29.39.txt

    [02/28/11,19:29:39] Build created on January 17, 2011

    [02/28/11,19:29:39] Detected operating system: Windows 7 (x64)

    [02/28/11,19:29:51] ***WARNING*** File C:\Windows\Microsoft.NET\Framework\sbscmp20_mscorlib.dll is not installed on the system

    [02/28/11,19:29:56] ***WARNING*** File C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\wpftxt_v0400.dll is not installed on the system

    [02/28/11,19:30:01] ***WARNING*** File C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe is not installed on the system

    [02/28/11,19:30:01] ***WARNING*** File C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpftxt_v0400.dll is not installed on the system

    [02/28/11,19:30:02] ****ERROR**** Process 'Netfx40TestApplication.exe' exited with return code -2146232576

    [02/28/11,19:30:02] ****ERROR**** Verification failed for product .NET Framework 4 Client

    11] Ran netfx_setupverifier for .Net Frameworks 4 full

    FAILED...LOG ENTRY

    [02/28/11,19:29:39] Beginning of new SetupVerifier error logging session

    [02/28/11,19:29:39] Activity log file location: C:\Users\AlanC\AppData\Local\Temp\setupverifier_main_02-28-11_19.29.39.txt

    [02/28/11,19:29:39] Error log file location: C:\Users\AlanC\AppData\Local\Temp\setupverifier_errors_02-28-11_19.29.39.txt

    [02/28/11,19:29:39] Build created on January 17, 2011

    [02/28/11,19:29:39] Detected operating system: Windows 7 (x64)

    [02/28/11,19:29:51] ***WARNING*** File C:\Windows\Microsoft.NET\Framework\sbscmp20_mscorlib.dll is not installed on the system

    [02/28/11,19:29:56] ***WARNING*** File C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\wpftxt_v0400.dll is not installed on the system

    [02/28/11,19:30:01] ***WARNING*** File C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe is not installed on the system

    [02/28/11,19:30:01] ***WARNING*** File C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpftxt_v0400.dll is not installed on the system

    [02/28/11,19:30:02] ****ERROR**** Process 'Netfx40TestApplication.exe' exited with return code -2146232576

    [02/28/11,19:30:02] ****ERROR**** Verification failed for product .NET Framework 4 Client

    [02/28/11,19:33:29] ***WARNING*** File C:\Windows\Microsoft.NET\Framework\sbscmp20_mscorlib.dll is not installed on the system

    [02/28/11,19:33:30] ***WARNING*** File C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\wpftxt_v0400.dll is not installed on the system

    [02/28/11,19:33:30] ***WARNING*** File C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe is not installed on the system

    [02/28/11,19:33:30] ***WARNING*** File C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpftxt_v0400.dll is not installed on the system

    [02/28/11,19:33:41] ****ERROR**** Process 'Netfx40TestApplication.exe' exited with return code -2146232576

    [02/28/11,19:33:41] ****ERROR**** Verification failed for product .NET Framework 4 Full

    [02/28/11,19:33:48] SetupVerifier exiting with return value 100

     

     

    I DID FULL VERIFICATION AND GOT FOLLOWING LOG ENTRY

    [02/28/11,19:29:39] Build created on January 17, 2011

    [02/28/11,19:29:39] Detected operating system: Windows 7 (x64)

    [02/28/11,19:29:39] Install state for .NET Framework 1.0: not installed.

    [02/28/11,19:29:39] Install state for .NET Framework 1.1: not installed.

    [02/28/11,19:29:39] Install state for .NET Framework 2.0: installed with service pack 2.

    [02/28/11,19:29:39] Install state for .NET Framework 3.0: installed with service pack 2.

    [02/28/11,19:29:39] Install state for .NET Framework 3.5: installed with service pack 1.

    [02/28/11,19:29:39] Install state for .NET Framework 4 Client: installed with no service packs.

    [02/28/11,19:29:39] Install state for .NET Framework 4 Full: installed with no service packs.

    [02/28/11,19:29:39] Not adding product '.NET Framework 1.0' because it is not currently installed

    [02/28/11,19:29:39] Not adding product '.NET Framework 1.1' because it is not currently installed

    [02/28/11,19:29:39] Not adding product '.NET Framework 1.1 SP1' because it is not currently installed

    [02/28/11,19:29:39] Not adding product '.NET Framework 2.0' because it is not currently installed

    [02/28/11,19:29:39] Not adding product '.NET Framework 2.0 SP1' because it is not currently installed

    [02/28/11,19:29:39] Not adding product '.NET Framework 3.0' because it is not currently installed

    [02/28/11,19:29:39] Not adding product '.NET Framework 3.0 SP1' because it is not currently installed

    [02/28/11,19:29:39] Not adding product '.NET Framework 3.5' because it is not currently installed

     

    Any further advise/help most welcome as still get same error message when try to load Windows Live Essentuals 2011

    28 февраля 2011 г. 19:58
  • Hi A Chris,

    Thanks for posting back.

    Does the installer of .NET Framework reports successful? Are there any errors been detected?

    Would you please perfrom the steps below and try install the .NET Framework 4.0 again?

    1. Go to Start menu -> Control Panel -> Uninstall a program;
    2. Find whether there are .NET Framework 4.0 Client Profile or .NET Framework 4.0 Extended in the program list. If so, uninstall them.
    3. Clean your %temp% folder;
    4. Install the .NET Framework 4.0 with Administrator privilege (right-click the installer -> Run as administrator)
    5. Collect the installation log files for me (with the log collection tool, you can find it in my last post)
    6. Send me the log files to me (v-anwu@microsoft.com) for further help.

    I've checked the system requirement of Windows Live Essentials 2011, it does not mention the .NET Framework. Please see: http://explore.live.com/windows-live-2011-system-requirements

    Since your issue occurs during the usage of Windows Live Essentials, you can also post your issue at this forum: http://windowslivehelp.com/product.aspx?productid=2&version=15.3.2804.0607 for help.

    Waiting to hear from you.

    Best Regards,


    Andrew Wu [MSFT]
    MSDN Community Support | Feedback to us
    Get or Request Code Sample from Microsoft
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    • Помечено в качестве ответа Andrew.WuModerator 5 марта 2011 г. 9:13
    1 марта 2011 г. 6:01
  • hi Andrew

     

    thanks for help and advice....have sent email/logs.hope right ones lol

    5 марта 2011 г. 14:03
  • Hi A Chris,

     

    Thanks for sending me the e-mail.

     

    I've checked the installation log files, and find the below error messages:

    MSI (s) (3C:F4) [13:20:02:390]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI576.tmp, Entrypoint: SchedSecureObjectsRollback

    Action start 13:20:02: SchedSecureObjectsRollback_x64.

    SchedSecureObjectsRollback:  Failed to store ACL rollback information with error 0x80070424 - continuing

     

    The error code 0x80070424 translates to "The specified service does not exist as an installed service." I suggest that you should check whether or not windows installer’s service was started. If not, please start this service and try it again. If yes, please stop and restart this service and try it again.

     

    If the above step not works, please try the steps in this post http://social.msdn.microsoft.com/Forums/en-US/netfxsetup/thread/586b624f-3e9c-42cc-9ead-5f3bc1616b80, and repair the Windows Installer service in your system.

     

    Waiting to hear from you.

     

    Best Regards,


    Andrew Wu [MSFT]
    MSDN Community Support | Feedback to us
    Get or Request Code Sample from Microsoft
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    7 марта 2011 г. 5:37
  • hi..wen't to link to repair installer services as you suggested

    started to follow these instructions:-

    Then please check that the Windows Installer service is set to manual but not disable via the following steps:

    1.       Click Start menu, click Run, type services.msc in the Open text box, and then click OK.

    2.       In the Services (Local) list, right-click Windows Installer, and then click Properties.

    3.       If the Startup type drop-down list is set to a value of Disable, select the Manual option from the Startup type drop-down list, and then click OK.

    4.       Click the File menu, and then click Exit.

     

    If it's already set right, try to repair Windows Installer:

    1.       Run regedit (Start menu -> Run -> Regedit)

    2.       Go to the location

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msiserver

    3.       Right click on this key and select "Export" to save the backup *.reg file for later use

    4.       Open an elevated command prompt.
    To do this, click Start menu -> All Programs -> Accessories, right-click Command Prompt, and then choose Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

    5.       Type the following command, and then press ENTER:

    sfc /scannow

    6.       Do not reboot when complete

    7.       Double click saved *.reg file from working machine and import registry settings into your system.

    8.       Reboot

    but got confused at point 7..where do i get this *.reg file from...do i need another machine where say 'Double click saved *.reg file from working machine'...what do i do with one i saved earlier?...what if no one is here with working machine

    can you explaine last few point...i know i'm thick with these things but not sure what files i goto load

    11 марта 2011 г. 19:01
  • Hi A Chris,

    The saved *.reg file in the step 7 is the file you exported in the step 4. After run the sfc /scannow command, you'll need to import the registry settings from the *.reg file you saved in step 4.

    To do this, you can double click the *.reg file you saved, and click Yes in the prompt window.

    If the reparation of Windows Installer still cannot fix this issue, you might consider to restore your system or perform an in-place upgrade to recover it.

    For one quicker way to repair OS or restore the OS configuration to an earlier point.

    Here is a KB about this, please see: http://support.microsoft.com/kb/936212/

     

    Or if you have the original media, you can did a repair of Win7.

     

    I hope this helps.

     

    Best Regards,


    Andrew Wu [MSFT]
    MSDN Community Support | Feedback to us
    Get or Request Code Sample from Microsoft
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    13 марта 2011 г. 8:10
  • ok, tried all that....settings as they should be....and reloaded *reg file at step 7 as advised

    Still getting exactly same messages as beginning

    13 марта 2011 г. 12:37
  • Hi A Chris,

    If the repair Windows Installer service still could not resolve this issue, you might consider to restore your system or perform an in-place upgrade to recover it.

    For one quicker way to repair OS or restore the OS configuration to an earlier point.

    Here is a KB about this, please see: http://support.microsoft.com/kb/936212/

    Or if you have the original media, you can did a repair of Win7.

     

    Best Regards,


    Andrew Wu [MSFT]
    MSDN Community Support | Feedback to us
    Get or Request Code Sample from Microsoft
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    14 марта 2011 г. 10:51
  • try install the .NET Framework 4.0 again?
    1. Go to Start menu -> Control Panel -> Uninstall a program;
    2. Find whether there are .NET Framework 4.0 Client Profile or .NET Framework 4.0 Extended in the program list. If so, uninstall them.
    3. Clean your %temp% folder;
    4. Install the .NET Framework 4.0 with Administrator privilege (right-click the installer -> Run as administrator)

    -------------------------------------------------------------------

    Thanks,

    Cheers,SME

    (.NET Framework 3.5 Based B2B Portal)