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Visual Studio Ultimate Setup Failed - Windows XP SP3 - Component Microsoft Visual Studio 2010 Ultimate - ENU

    Question

  • Based on "Common steps follow:" by moderator:

    There is no prior beta or CTP versions.  Our corporate IT folks control all Windows Updates and anti-virus.  They install whatever updates they want whenever they want.  I cannot disable anything.  This is a web not .iso install so presumably any corruption would be detected in the download.  The instructions to use http://blogs.msdn.com/heaths/attachment/8483493.ashx got a browser error.  The use of the process monitor appears to require too much time (installing yet another product and then reinstalling Visual Studio which was painfully slow the first time).  The reference to useful references were all for Visual Studio 2008 or .NET Framework issues.

    "Microsoft Visual Studio 2010 Ultimate Setup - Finish Page" says setup failed with errors in the "Microsoft Visual Studio 2010 Ulitmate - ENU" component.

    The log file in the vacinity of the first error looks like this:

    [12/28/10,14:23:35] Microsoft Visual Studio 2010 Ultimate - ENU: Install(): bAttemptInstall: 1
    [12/28/10,14:23:35] Setup.exe: GetGlobalCustomProperty - Property: {BD65CC98-A10A-478F-BD96-248DC54ADB11} - PropertyName: using msi fwlinks - Value: 1
    [12/28/10,14:23:35] Setup.exe: GetGlobalCustomProperty - Property: {8297A38B-6431-4F1D-9F6E-C3D371CEA383} - PropertyName: WebSetup - Value: 1
    [12/28/10,14:23:35] Setup.exe: GetGlobalCustomProperty - Property: {8297A38B-6431-4F1D-9F6E-C3D371CEA383} - PropertyName: WebSetup - Value: 1
    ...
    [12/28/10,14:23:35] Setup.exe: GetGlobalCustomProperty - Property: {8297A38B-6431-4F1D-9F6E-C3D371CEA383} - PropertyName: WebSetup - Value: 1
    [12/28/10,14:23:35] Setup.exe: AddGlobalCustomProperty
    [12/28/10,14:23:35] Microsoft Visual Studio 2010 Ultimate - ENU: ***ERRORLOG EVENT*** : CRootComponent::Install(): Using media fwlinks, but can't find downloaded MSI
    [12/28/10,14:23:35] Microsoft Visual Studio 2010 Ultimate - ENU: MsiInstallProduct return code: 1603.
    [12/28/10,14:23:35] InstallReturnValue: ROOT_COMP, 0x643
    [12/28/10,14:23:35] Setup.exe: AddGlobalCustomProperty
    [12/28/10,14:23:35] Microsoft Visual Studio 2010 Ultimate - ENU: CRootComponent::Install(): Setup Failed; MSIInstallProduct return value either ERROR_INSTALL_FAILURE or default.
    [12/28/10,14:23:35] Microsoft Visual Studio 2010 Ultimate - ENU: validation recorded.
    [12/28/10,14:23:35] Setup.exe: AddGlobalCustomProperty
    [12/28/10,14:23:35] Microsoft Visual Studio 2010 Ultimate - ENU: CRootComponent::Install(): Calling LaunchWatson()...
    [12/28/10,14:23:35] Microsoft Visual Studio 2010 Ultimate - ENU: CRootComponent::LaunchWatson() - Obtained CSetupWatson instance
    [12/28/10,14:23:35] Setup.exe: GetGlobalCustomProperty - Property: {AA62DF98-3F2C-11D3-887B-00C04F8ECDD6} - PropertyName: Maintenance Mode - Value: 0
    [12/28/10,14:23:35] Microsoft Visual Studio 2010 Ultimate - ENU: CRootComponent::LaunchWatson() - Launching VS Watson
    [12/28/10,14:23:35] Microsoft Visual Studio 2010 Ultimate - ENU: CRootComponent::LaunchWatson() - Completed VS Watson launching to create manifest: C:\DOCUME~1\TEMP\LOCALS~1\Temp\vs_setup.dll.txt
    [12/28/10,14:23:35] Setup.exe: AddGlobalCustomProperty
    [12/28/10,14:23:35] Microsoft Visual Studio 2010 Ultimate - ENU: CRootComponent::LaunchWatson() - Setting the property CustomCoreProp_WatsonManifestReady to use the VS Client Manifest.
    [12/28/10,14:23:35] Microsoft Visual Studio 2010 Ultimate - ENU: CRootComponent::Install(): Finished calling LaunchWatson()
    [12/28/10,14:23:35] Microsoft Visual Studio 2010 Ultimate - ENU: CRootComponent::Install(): Finished Brooklyn Component Installation
    [12/28/10,14:23:35] Setup.exe: AddGlobalCustomProperty
    [12/28/10,14:23:35] setup.exe: ***ERRORLOG EVENT*** : ISetupComponent::Pre/Post/Install() failed in ISetupManager::InternalInstallManager() with HRESULT -2147023293.

    I am being paid to solve application problems rather than to debug fragile vendor tools, so I would appreciate not having to download a host of tools to troubleshoot this and then have to go back and forth to the forums with the results of doing so.  I can resolve the problem by moving to other tools on other platforms.  But since my employer has made this tool available, I would like to give it a try.  I am looking for a reasonably fast and direct solution.

    Thanks.

    Tuesday, December 28, 2010 11:55 PM

Answers

  • Hi,

    Thank you for posting.

    From your description, it looks that you cannot change some configuration of security because of privilege reason.

    After I checked your error log, I found some error information as follows.

    [12/28/10,14:23:35] Microsoft Visual Studio 2010 Ultimate - ENU: ***ERRORLOG EVENT*** : CRootComponent::Install(): Using media fwlinks, but can't find downloaded MSI

    [12/28/10,14:23:35] Microsoft Visual Studio 2010 Ultimate - ENU: MsiInstallProduct return code: 1603.
    [12/28/10,14:23:35] InstallReturnValue: ROOT_COMP, 0x643

    I think your issue might be related with some possibilities such as a corrupted installation file, the privilege reason, network communication, etc.

    Error code 0x643 means ERROR_INSTALL_FAILURE. I suggest that you can ask your IT to download the latest version of Visual Studio 2010 on your server. Download here: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=06a32b1c-80e9-41df-ba0c-79d56cb823f7

    Furthermore, I recommend you to download ISO file and extract the installation file onto your local hard disk. Then try to install it again.

    If you have any question, please feel free to let me know.

    Best Regards,

    Larcolais


    Larcolais Gong[MSFT]
    MSDN Community Support | Feedback to us
    Get or Request Code Sample from Microsoft
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    Wednesday, December 29, 2010 6:50 AM

All replies

  • Hi,

    Thank you for posting.

    From your description, it looks that you cannot change some configuration of security because of privilege reason.

    After I checked your error log, I found some error information as follows.

    [12/28/10,14:23:35] Microsoft Visual Studio 2010 Ultimate - ENU: ***ERRORLOG EVENT*** : CRootComponent::Install(): Using media fwlinks, but can't find downloaded MSI

    [12/28/10,14:23:35] Microsoft Visual Studio 2010 Ultimate - ENU: MsiInstallProduct return code: 1603.
    [12/28/10,14:23:35] InstallReturnValue: ROOT_COMP, 0x643

    I think your issue might be related with some possibilities such as a corrupted installation file, the privilege reason, network communication, etc.

    Error code 0x643 means ERROR_INSTALL_FAILURE. I suggest that you can ask your IT to download the latest version of Visual Studio 2010 on your server. Download here: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=06a32b1c-80e9-41df-ba0c-79d56cb823f7

    Furthermore, I recommend you to download ISO file and extract the installation file onto your local hard disk. Then try to install it again.

    If you have any question, please feel free to let me know.

    Best Regards,

    Larcolais


    Larcolais Gong[MSFT]
    MSDN Community Support | Feedback to us
    Get or Request Code Sample from Microsoft
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    Wednesday, December 29, 2010 6:50 AM
  • Larcolais,

    Thank you for responding.

    Much of your answer was not particularly helpful, some of it was wrong and I will get into the reasons shortly, but I am marking it as the answer because you provided the solution buried in the rest of it.

    Since you responded, I am providing you with feedback and likewise for those who might encounter a similar problem later.  Please do not my feedback as ingratitude; rather understand that I am trying to improve the process in the future.  

    FEEDBACK

    I asked for a reasonably fast and direct solution.  You surmised it to be a security configuration (privilege) issue.  Then you suggested many possible causes.  I was a bit put off by such a non-specific answer and it was a not particularly helpful rehash of many prior forum posts.  So I did my own research on the net for similar problems (outside the forums) and I now understand why you offered that advice.

    I tried researching the things I found in the log and discovered that the Microsoft error messages are pretty meaningless.  As you indicated, they mean that something failed in setup.  It is a shame that the failure messages and log files from an expensive product are so non-specific.  With so little to go on, I understand why you could not be more specific about the cause.  MICROSOFT TAKE NOTE PLEASE - it is a pretty sad commentary when you try to claim leadership in the field and then set this kind of example for others to follow.  Microsoft, please learn from this.

    As for other things you offered, it could have been a corrupted file, network communications, or etc.  With such generic error messages, who can know?  It was not a permissions issue.  It turns out I had administrative privileges and did not know that at the time.  Our IT folks support a number of applications but Visual Studio is not on that list so they would not download it to my computer.  That turned out to be unnecessary.

    WHAT WORKED

    You said I should download the ISO file and extract the installation file onto my local hard disk.  That was sage advice.  After trying other things in your posting and several experiments of my own, I got to this advce.  I downloaded the .iso and burned it to DVD.  Then I copied everything from the DVD to a directory on my hard disk and ran the install again.  It picked up with the failed step and the installation completed quickly and perfectly.

     

    Thursday, December 30, 2010 11:13 PM
  • I had a similar issue on Windows 7 x64. I got this error - Microsoft Visual Studio 2010 Professional - ENU: [2] ERROR_INSTALL_PACKAGE_INVALID returned in CRootComponent::Install; the following file is invalid: e:\vs_setup.msi

    I used a downloaded Visual Studio 2010 Professional iso and mounted the image using Daemon Tools Lite. I was stuck at the point where setup actually installs visual studio and for more than 4hrs I tried installing (tried web, iso). Finally ended up extracting files from iso into another folder and ran setup from there.

    I was able to install finally. I dont know if the problem is with iso mounting software (daemon tools lite) or with the visual studio iso itself.

    Was a good experience though. Larcolais ... thanks for the trick.


    Problems are the high-end versions of unsolved situations
    Tuesday, June 07, 2011 8:27 PM
  • General advice for those who are experiencing this problem

    The logs and error messages ONLY indicate the installation failed. They are generic and of little use. The cause has not been identified. There is a workaround below which has been reliable. My advice is to minimize resolution time by following the recipe below precisely and avoiding the temptation to experiment or take shortcuts that may delay success.

    Procedure:

    1. Download the ISO image. 
    2. Burn the ISO image onto a DVD.
    3. Copy the files from the DVD to your hard drive.
    4. Install from the files on your hard drive.

    Russell Hansberry

    Monday, June 27, 2011 2:58 PM