I, too, have been trying to install Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1 (KB928366) for several weeks. I keep on trying hoping that it will "take" once, somehow. Sorry, but I am relived to have discovered that I am not the only one having this particular difficulty.
What is the remedy? Is there a remedy?
I have been trying to install
Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1 (KB928366)
since it was released but downloads ok but it will not install. Everytime installation of this update fails!
I can't install it either. I've changed computers and was thinking about formatting my C: just do I could try to install it. However, it wouldn't install on my new(er) computer either so it doesn't appear to be a virus. Has anyone had problems with their media player since though?
I can't install it either. I've changed computers and was thinking about formatting my C: just do I could try to install it. However, it wouldn't install on my new(er) computer either so it doesn't appear to be a virus. Has anyone had problems with their media player since though? Just found it, here's the anaswer!
The windows update for .Net Framework has created considerable
problems for a lot of users. Those that have contacted Microsoft
to July 12 or July 13 were given bad information on how to fix the
update. First, a bit of history: The update is for .Net Framework 1.1
service pack 1, not the original installation of .Net Framework 1.
service pack was an optional update that many users did not upload.
Hence the latest security update was doomed to fail. The security
update did not search for the right version prior to installation so
either you got a installation failure message or it "updated
sucessfully" only to reappear as a needed update a few minutes later.
If you were unfortunate enough to add .Net Framework version 2 or 3
without uploading your service pack to version 1 your headaches just
got worse. (Please note: there is a service pack out for version 2
the service pack for version 3 will be released this fall).
The fix advocated by level one support was to reset the update
by clearing the software distribution folder and reseting the
folder. Of course you had to go stop a few services in order to
the folder so the process seemed a bit complicated but if you took
that route you were on a fools errand. (Level one support has since
been re-educated). Downloading the files directly off the web site
not resolve the issue either, unless you got lucky and added service
pack 1 during the process and did not have version 2 or 3 on your
So, here is the fix:
Get rid of all the .Net Framework files and reinstall them one by
updating each one as you go.
You need Windows Install Clean Up utitility to clear the installer
files, then you need the dotnetfix clean up utility to get rid of all
of the versions of .Net Framework, then you need to upload and
each version of Framework, including the service packs, one by one
until you are done, then do the updates. If you only need version
then there is no reason to download version 2 and 3 along with their
For those few are foiled at the first step: that is you run the
Windows Install Cleanup utility and you do not find any .Net
files listed, then you need to download the 1.1 package and install
it. That simply places it in the windows installer cache so it shows
up in the utility so you can then turn right around and delete it.
Here are the crib notes provided to the Microsoft support staff:
Download Windows Install Cleanup Utility by following the article
http://support.microsoft.com/kb/290301 and remove any other versions
of .Net framework showing up in cleanup utility.
Also download the Net Framework cleanup tool from
http://blogs.msdn.com/astebner/archive/2005/04/08/406671.aspx and you
can download the tool from the left side of the page under the
..NET FRAMEWORK 1.1 Service pack 1
go to windowsupdate.microsoft.com and do the updates kb928366..
Good luck to all and please spread the word, Microsoft Support is
BTW: The windowsupdate.log and all of the usual stuff has no useful
information for this problem, this little update snafu was a doozy!
There is more to the story but enough said for now
Hi everyone, I just fixed one of these problems by bypassing Windows/Microsoft Updates.
Turn off autoupdates, search for the update or download by it's name, download and save it.
Close Internet Explorer, run the file you just downloaded and accept the user aggreement.
If it's like the one I just did, it will install just fine.
Turn your autoupdate back on and restart the computer.
The problem should be gone and whatever updates were waiting on the problem, should be ready to download and install.
Hope this helps.
I have been having the same problems with KB928366.
I followed the steps list above, for the clean up and reinstall. Although it I can not reinstall .Net Framework from the DOTNETFX1.1. It will down load but will not install. I get an Error 1304 writing to file message, verify that you have access to that directory.
Any help would be great, I am not sure what will happen now since I do not have .Net Framework on my sysytem as I removed them with the clean up.
Try running it in as an administrator in safe mode.
LOl. OK this little issue has been a right pain for many people for as long as I can remember, It's only by chance I stumbled across this post today.
Anyway, Here is the solution.
before you do anything, create a SYSTEM RESTORE point.
1- first boot into safe mode
2 go to C:\windows\SoftwareDistribution\DataStore
3 delete all files.
4 reboot and then you can install "Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1 (KB928366)"
Vangellis-MCDST, MCSA, MCSE, MCPD, CCNA
(Microsoft UK )
Hi...ok this is all you need to do and it is like ABC...step 1 download Version 1.1 Service Pack 1 or goto C:\WINDOWS\SoftwareDistribution\Download\Install...and copy it to your desktop or you could just run it from there..step 2 right click on it and run as administrator BUT not in safemode has this will not work in safemode...step 3 now that you are runnung has administrator the Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1 will run and install it salf...and that's it, all you need to now is to turn back auto update back on and re-boot computer...this works 100%.....one more thing i did not delete all files has said in this Thared.....
The steps given above by DJ-MAGIX- 100% easiest fix ever.
For those of us who are semi - computer illiterate LOL- let me break it down.
Turn off windows updates by going to Control Panel/ System and Maintenance / Windows Update
On the left select - Change Settings and then in the drop down box turn off updates. (then minimize this window)
Next go to C:\WINDOWS\SoftwareDistribution\Download\Install
Right click and Run as administrator. It then asks if you want to install that ever annoying pesky NET file. DO IT!! JUST DO IT ALREADY! (Sorry, I have no tech savvy-ness in me so I was about to toss my whole dang laptop and buy a new one because I was so frustrated! HA HA HA)
ANYWAY - after that does it's business and installs completely, go back to the minimized Window Update box and TURN BACK ON automatic updates.
Thanks, DJ-MAGIX. I totally just put the name of the file in google and stumbled on to this discussion board while I looked for alternate fixes. I tried deleting everything and following those steps that were out-dated. I'm so glad I found you (I've been ignoring the update for the last 2 weeks after trying and failing to installing it for two weeks prior!)
Thanks again, Denise.