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Dream Spark VS 2013 Professional "This license has expired" on new install

    Question

  • Help!

    I registered on Dream Spark, got verified, and downloaded the iso image for Visual Studio Professional.

    I burned it to a DVD, ran the install program and everything seemed to install smoothly on my Windows 7 PC.

    When I launch VS, however, I get a pop-up in the Start Page titled: "Product Information", saying... "License: Prerelease Software" and "This license has expired". Then, the only thing it allows me to do is click "Close", which shuts down the whole program.

    I do have a Product Key provided on the Dream Spark download page, but can't figure out how to enter it anywhere since it doesn't allow me to get to the Help menu. It does allow me to sign in to my Microsoft account, and I've done that, but it doesn't help in getting past the license issue. I have uninstalled, and reinstalled the whole package, and still have the same problem.

    I've been hunting around online for a solution. I've found others with the same problem but haven't found a solution that works for me. I don't see the exact problem addressed in any of the Forum entries here.

    Thanks in advance for any help!


    Monday, November 18, 2013 9:27 PM

Answers

  • Hi,

    I suspect your ISO file was incorrect.

    I suggest you use this tool http://support.microsoft.com/kb/841290 to verify hash of the ISO. The point of the exercise is to generate a hash value (SHA1) from the ISO file so that it can be checked against the known value for that file. Any discrepancy would indicate that the file was corrupted.

    Your ISO file is from DreamSpark, you could post the hash values to there.

    Let them confirm if the ISO file is correct.

    Regards.


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    Friday, November 22, 2013 9:53 AM
    Moderator

All replies

  • Hi,

    About your question, first confirm the correctness of installation file and the license .

    Please post your issue to here.

    https://www.dreamspark.com/Student/Support.aspx

    Regards.


    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click HERE to participate the survey.


    Wednesday, November 20, 2013 2:24 AM
    Moderator
  • Thanks... I did post the question there first, and they replied telling me to post the question in this forum.

    I still have not found a solution, and would be grateful for any ideas.

    Thursday, November 21, 2013 2:20 AM
  • Hi,

    Since the question is a license issue, please call 1-800-426-9400, Monday through Friday, 6:00 A.M. to 6:00 P.M. (Pacific Time) to speak directly to a Microsoft licensing specialist, and you can get more detail information from there. You can also visit the following site for more information and support on licensing issues: http://www.microsoft.com/licensing/mplahome.mspx.

    Regards.


    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click HERE to participate the survey.

    Thursday, November 21, 2013 5:47 AM
    Moderator
  • My understanding is that it's not a licensing issue directly.  I have a valid product key... there's a technical issue that doesn't give me the ability to enter the product key anywhere.

    Any other ideas?

    Thursday, November 21, 2013 7:01 PM
  • Hi,

    I suspect your ISO file was incorrect.

    I suggest you use this tool http://support.microsoft.com/kb/841290 to verify hash of the ISO. The point of the exercise is to generate a hash value (SHA1) from the ISO file so that it can be checked against the known value for that file. Any discrepancy would indicate that the file was corrupted.

    Your ISO file is from DreamSpark, you could post the hash values to there.

    Let them confirm if the ISO file is correct.

    Regards.


    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click HERE to participate the survey.



    Friday, November 22, 2013 9:53 AM
    Moderator
  • I uninstalled, and reinstalled it through the web installation procedure. It still has the same problem.  If somehow the ISO had gotten corrupted in the first way I tried to install it... surely there wasn't a corruption problem from the web install.  

    Others I know have downloaded and installed Visual Studio from the same Dreamspark site without problems, so the site isn't hosting a corrupted file.

    There must be some other solution I could try.

    Friday, November 29, 2013 10:53 PM
  • It's interesting as I have exactly the same error. Maybe a screenshot helps with the troubleshooting. I would very much like a solution that I can try too. I'm in China at the moment and it would take me 2 days to download 3Gb again. By the way, I downloaded my VS from msdn.microsoft.com (webinstaller) with a BizSpark account.

    Thanks!(please have a different solution than that)

    Monday, December 02, 2013 5:54 AM
  • I solved my problem yesterday. It had nothing to do with an ISO, as I used the webinstaller. What happened is that my time clock was not set properly on the moment of downloading. Then during the download/install/somewherearoundthattime I set the clock correctly. Then it was actually 3 days before the license thought it should be. Returning the date to one week in the future, activating VS and setting the clock back, solved everything.

    Moral of the story: first check your system time & timezones before installing VS2013

    • Proposed as answer by Hugo Leijtens Wednesday, December 04, 2013 3:30 AM
    Wednesday, December 04, 2013 3:29 AM
  • Unfortunately, none of the solutions here have solved the problem for me.  My ISO is valid, I uninstalled that installation and tried the webinstaller and got the same result.  I changed the date, and still have had no success.

    I would still like to use this if possible, and it seems there's no good reason it's not working, however, I can't seem to get past this problem!

    Any other suggestions would be greatly appreciated!


    • Edited by daurschel Sunday, December 22, 2013 11:05 PM
    Sunday, December 22, 2013 11:02 PM
  • Hi,

    The thread is long time ago.

    I suggest that you create a new thread about your issue.

    I will help you solve your issue at the new thread.

    Regards.


    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click HERE to participate the survey.

    Monday, December 23, 2013 8:19 AM
    Moderator
  • I reposted the issue with updates at:

    http://social.msdn.microsoft.com/Forums/en-US/a342b602-0486-4334-98e7-5f4d70d43f5c/dreamspark-vs-professional-2013-new-download-says-license-has-expired?forum=vssetup

    Thanks.

    Thursday, December 26, 2013 3:04 AM