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Have installed game, The Sims Medieval, but when I try to play it I get three error messages, two of which are related to .Net Framework

    Question

  • Here are the errors I get.

     

    C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system adminstrator or the software vendor for support.

    Unable to load Jit Compiler: (clrjit.dll) file may be missing or corrupt. Please check or rerun setup.

    C:\Windows\Mircrosoft.NET\v4.0.30319\mscordacwks.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system adminstrator or the software vendor for support.

     

    I have tried to reinstall the game to no effect. I have updated windows (Windows 7 Home Premium) and still no help. I have contacted EA Games about the issue but they aren't able to help me. I was told to ask my questions here from Windows Support. I haven't had these issues with any other games that I play, many of which are high end modern games. If there's any help anyone can give me I would be very grateful.

    Wednesday, April 27, 2011 9:51 PM

Answers

  • Hi hunterg24,

     

    Thanks for you post.

     

    According to the information you have provided, there are several details I would like to clarify with you:

    • Did you have installed the .NET Framework 4?
    • Which version did you have, Client Profile or the full version?
    • Which version of .NET Framework does the game require? You can contact the game publisher for the required .NET Framework version.

     

    Based on the Error you listed, in my analysis, there are two possible causes.

    • The first possible reason is that you have not installed .NET Framework 4.
    • The second possible cause is that the .NET Framework you have installed is corrupted or is not installed correctly.

     

    You can perform the steps below to resolve this issue:

    1. If you have .NET Framework 4 installed, I suggest you use the .NET Framework Verification Tool to verify your .NET Framework. .NET Framework Verification Tool: http://blogs.msdn.com/b/astebner/archive/2008/10/13/8999004.aspx

    If the verification tool reports any errors, please post the error log here.

    1. If you have installed .NET Framework 4, please find and uninstall all the components of .NET Framework 4.(Go to Control Panel>>Uninstall a program)
    2. Download .NET Framework 4(Standalone Installer) from this link: http://www.microsoft.com/downloads/en/details.aspx?displaylang=en&FamilyID=0a391abd-25c1-4fc0-919f-b21f31ab88b7
    3. After you download it, please clean your “%temp%” folder(Start Menu>>Run>>Type “%temp%”) at first. Before you begin to install it,  please unable your anti-virus software and some security software.
    4. Run your setup file with Administrator  privilege: Right-click the installer > Run as administrator.

     

    If you have any error appeared during the process of installation, would you please help to collect the entire installation log with the Log Collection Utility.

    Log Collection Utility: http://blogs.msdn.com/b/heaths/archive/2008/05/09/visual-studio-and-net-log-collection-utility.aspx

     

    If I have any misunderstood anything, please feel free to let me know.

     

    Best Regards,


    Thursday, April 28, 2011 8:45 AM

All replies

  • Hi hunterg24,

     

    Thanks for you post.

     

    According to the information you have provided, there are several details I would like to clarify with you:

    • Did you have installed the .NET Framework 4?
    • Which version did you have, Client Profile or the full version?
    • Which version of .NET Framework does the game require? You can contact the game publisher for the required .NET Framework version.

     

    Based on the Error you listed, in my analysis, there are two possible causes.

    • The first possible reason is that you have not installed .NET Framework 4.
    • The second possible cause is that the .NET Framework you have installed is corrupted or is not installed correctly.

     

    You can perform the steps below to resolve this issue:

    1. If you have .NET Framework 4 installed, I suggest you use the .NET Framework Verification Tool to verify your .NET Framework. .NET Framework Verification Tool: http://blogs.msdn.com/b/astebner/archive/2008/10/13/8999004.aspx

    If the verification tool reports any errors, please post the error log here.

    1. If you have installed .NET Framework 4, please find and uninstall all the components of .NET Framework 4.(Go to Control Panel>>Uninstall a program)
    2. Download .NET Framework 4(Standalone Installer) from this link: http://www.microsoft.com/downloads/en/details.aspx?displaylang=en&FamilyID=0a391abd-25c1-4fc0-919f-b21f31ab88b7
    3. After you download it, please clean your “%temp%” folder(Start Menu>>Run>>Type “%temp%”) at first. Before you begin to install it,  please unable your anti-virus software and some security software.
    4. Run your setup file with Administrator  privilege: Right-click the installer > Run as administrator.

     

    If you have any error appeared during the process of installation, would you please help to collect the entire installation log with the Log Collection Utility.

    Log Collection Utility: http://blogs.msdn.com/b/heaths/archive/2008/05/09/visual-studio-and-net-log-collection-utility.aspx

     

    If I have any misunderstood anything, please feel free to let me know.

     

    Best Regards,


    Thursday, April 28, 2011 8:45 AM
  • X japan-Hide has provided you with excellent suggestions for resolving your issues, but I would like to add one step to be sure you completely remove .NET Framework 4.0, should you find that it is corrupt.

    After removing all .NET Framework 4.0 entries in your installed programs list via Control Panel, use this tool to be sure all remnants are removed:

    http://blogs.msdn.com/b/astebner/archive/2008/08/28/8904493.aspx

    Thursday, April 28, 2011 1:26 PM