Can't find sub area path when edit work item

Question

In our team project we create sub area path under root node like Area->MyArea->App,  and customized one security group DEV and set the full control in MyArea security. When developer create a work item and want to change area path to "App", thay can not see the area node in drop down list. If change the security setting on Area node, the "App" node will be found in drop down list. What's wrong in our settings? Should not set the security on sub area path? I'm confused. Somebody could tell me what should we do? Thanks a lot.

Answer 1

I'm the project admin. I also could not see the "App" node in drop down list. It's so odd!

Answer 2

Hi Tracy,

Would you please try to clear local cache first? http://blogs.msdn.com/b/technet/archive/2008/05/15/clear-client-tfs-cache.aspx
Whether other developer experience the same issue?
Change to use another machine, does the issue still exists?
In TFS-AT machine, does the issue still exists?
By "set the full control", do you mean you allow all permissions for DEV group at MyArea level?

Best regards,

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Lily Wu [MSFT]
MSDN Community Support | Feedback to us

Answer 3

Yes, I've try to clear local cache but it doesn't work well.

Yes, allow all permissions for DEV group at MyArea level. But I think is not permission problem. When I make a program use WorkItemServer.SyncExternalStructures() and WorkItemStore.RefreshCache(), after run the program the area path can be shown up in work item drop down list. But we could every developer and QC team members to run the program after they create new area path. This problem was happen recently.

Answer 4

After I cleared the cache and changed service account on application tier, several hours later the new area path can display in my work item area path dorp down list.