I have my laptop connected to a network that is diferent from the device network. The device is connected to a local network. When I plug it into my laptop it looses its IP address. It also will not work if my laptop is connected to the local network.
I think your issue should be raised in the
answer.windows forum. I believe they will know more information of this issue than us, and I will move this one to off-topic, Please open a new thread in that forum.