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Upgrading x64 SQL 2005 SP4 from 9.0.5292 to 9.0.5324 fails - why?

    Question

  • I've tried installing Security Update for SQL Server 2005 Service Pack 4 (KB2716427) to our SQL Server 2005 Server which is currently runing 9.0.5292, but it fails.

    It manages to install the Integration Services and Tools, but Database services fails to install with this message:

    Product Installation Status
    Product                   : SQL Server Database Services 2005 (MSSQLSERVER)
    Product Version (Previous): 5292
    Product Version (Final)   :
    Status                    : Failure
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQL9_Hotfix_KB2716427_sqlrun_sql.msp.log
    Error Number              : 11032
    Error Description         : Unable to install Windows Installer MSP file

    Looking in HotFix.Log I can see:

    03/05/2013 12:05:06.018 Copy Engine: Error, unable to install MSP file: f:\f728e69179bd8bda133a04855b7de1cf\HotFixSQL\Files\sqlrun_sql.msp
    03/05/2013 12:05:06.080 The following exception occurred: Unable to install Windows Installer MSP file  Date: 03/05/2013 12:05:06.080  File: \depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\copyengine.cpp  Line: 807

    And then in the actual sql.msp.log file itself:

    MSI (s) (0C:88) [12:05:05:488]: Product: Microsoft SQL Server 2005 (64-bit) - Update 'Hotfix 5324 for SQL Server Database Services 2005 (64-bit) ENU (KB2716427)' could not be installed. Error code 1603. Additional information is available in the log file C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQL9_Hotfix_KB2716427_sqlrun_sql.msp.log.

    MSI (s) (0C:88) [12:05:05:488]: Windows Installer installed an update. Product Name: Microsoft SQL Server 2005 (64-bit). Product Version: 9.4.5000.00. Product Language: 1033. Manufacturer: Microsoft Corporation. Update Name: Hotfix 5324 for SQL Server Database Services 2005 (64-bit) ENU (KB2716427). Installation success or error status: 1603.

    MSI (s) (0C:88) [12:05:05:519]: Note: 1: 1729
    MSI (s) (0C:88) [12:05:05:519]: Transforming table Error.

    MSI (s) (0C:88) [12:05:05:519]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (0C:88) [12:05:05:519]: Transforming table Error.

    MSI (s) (0C:88) [12:05:05:519]: Transforming table Error.

    MSI (s) (0C:88) [12:05:05:519]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (0C:88) [12:05:05:519]: Transforming table Error.

    MSI (s) (0C:88) [12:05:05:519]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (0C:88) [12:05:05:519]: Transforming table Error.

    MSI (s) (0C:88) [12:05:05:519]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (0C:88) [12:05:05:519]: Transforming table Error.

    MSI (s) (0C:88) [12:05:05:519]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (0C:88) [12:05:05:519]: Transforming table Error.

    MSI (s) (0C:88) [12:05:05:519]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (0C:88) [12:05:05:519]: Transforming table Error.

    MSI (s) (0C:88) [12:05:05:519]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (0C:88) [12:05:05:534]: Transforming table Error.

    MSI (s) (0C:88) [12:05:05:534]: Transforming table Error.

    MSI (s) (0C:88) [12:05:05:534]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (0C:88) [12:05:05:534]: Transforming table Error.

    MSI (s) (0C:88) [12:05:05:534]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (0C:88) [12:05:05:534]: Transforming table Error.

    MSI (s) (0C:88) [12:05:05:534]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (0C:88) [12:05:05:534]: Transforming table Error.

    MSI (s) (0C:88) [12:05:05:534]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (0C:88) [12:05:05:534]: Transforming table Error.

    MSI (s) (0C:88) [12:05:05:534]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (0C:88) [12:05:05:534]: Product: Microsoft SQL Server 2005 (64-bit) -- Configuration failed

    I can't see any other relevant error messages - I have a 7MB Log file but it's not at all clear what is causing the error. Any ideas?


    Tuesday, March 05, 2013 2:28 PM

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