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404 Error On http://localhost/Reports/Pages/Folder.aspx

    Question

  •  

    Setup:

    Sql Server 2000

    Reporting service installed on separate IIS server on windows 2000 server

     

    Current issue is when going to the report manager we currently get the following error:

    The request failed with HTTP status 404: Not Found.

     

    I looked into the threads and check settings that said to check properties of the virtual directory and the coinfiguration and all is looking good.  This was working without issue, and then it just stared to act up and not allow anyone to go to the manager.  We can go to the //localhost/Reportserver and browse and get the reports to run, but the main report manager does not work.  Home.aspx is there in the directory and it appears everything is good.  Please let me know if anyone can help.  Thanks in advance.

    Wednesday, August 30, 2006 3:46 PM

Answers

  • Have you installed an RS Service Pack recently? Do you back up your RS repository database? Has it been restored in recent times? Maybe a pre service pack version of the database was restored?

    The other possibility is that there's some files or assemblies missing from the report manager directory.

    I hesitate to advise a reinstall without fully understanding the problem but in this case I see no harm in reinstalling it on your application/report server and pointing it to your existing database during the install. Then reapply the service pack(s) and see if it works.

    Another option might be to use another computer, install RS on there pointing to your existing database during the install and see if you can get  that working.

    Saturday, September 16, 2006 8:10 AM

All replies

  • Do this initial test...

    1. Create a test.html page using notepad   "<html><head><title>Test Page</title></head><body>Hello, World!</body></html>"

    2. Save test.html into the physical folder where ReportManager lives (look at the IIS properties of Reports for the path)

    3. Open IE and try http://localhost/reports/test.html

    If the file displays, then you know that you can get to the virtual directory.

    Post the results and we will continue troubleshooting...

    Thursday, August 31, 2006 3:32 AM
  • yes, i have done this and it is working correctly.
    Thursday, August 31, 2006 5:09 PM
  • What default documents have you got set up for that virtual directory (that is an IIS setting)? As you are not specifying a specific file name (you are just specifying the folder), then you need to have a file in there that matches a filename in your default documents list, otherwise IIS doesn't know what to serve you.

     

     

    Thursday, August 31, 2006 8:42 PM
  • my current default documents are Home.aspx and Testing.htm (this is the one i used to test to make sure i could get to the virtual directory)

    i also have enable default document checked.

    Friday, September 01, 2006 2:55 PM
  • You say that you are trying to access http://localhost/Reports/Pages/Folder.aspx

    What happens when you access http://localhost/Reports ?

    Friday, September 01, 2006 3:55 PM
  • When going to localhost/reports it redirects me to localhost/reports/pages/folder.aspx.  I get what appears to be the beginning of the management screen, the blue and yellow bar, and then get a red circle with a white X and the word error above it.  Below the line I get the request failed with http status 404: not found. I then have a home link to the same location, when I click I get the same error.

    Wednesday, September 06, 2006 12:57 PM
  • Is the ReportServer Webservice running ? Is the database accessible for the service ? Is the service configured the right way to gain access to the database ? What does the error logs in the appopiate folders tell you ? There should be three kind of Error logs, on for ReportManagaer, one for ReportServer and one for the ReportServices (in the Log directory).

    HTH, Jens Suessmeyer.

    ---
    http://www.sqlserver2005.de
    ---
    Wednesday, September 06, 2006 3:16 PM
  • I am getting issues with the report manager and the schedule and delivery.  here are examples :

    Event Type: Error
    Event Source: Schedule and Delivery Processor
    Event Category: Startup/Shutdown
    Event ID: 117
    Date:  9/6/2006
    Time:  12:13:23 AM
    User:  N/A
    Computer:
    Description:
    The report server database is an invalid version.

    Event Type: Error
    Event Source: Report Manager
    Event Category: Startup/Shutdown
    Event ID: 114
    Date:  9/6/2006
    Time:  8:54:20 AM
    User:  N/A
    Computer: 

    Description:
    Report Manager cannot connect to the ReportServer service.

     

    So it appears that something has gone wrong with the install and will require a re-install. Please let me know if there is antything.

    Wednesday, September 06, 2006 5:36 PM
  • Was the 2k5 database migrating from a 2k one ? There is a button in the Reporting manager tool which can upgrade the database manually for you. Try to use that, otherwise you will have to try to switch the version manually in the database.

    HTH, Jens Suessmeyer.

    ---
    http://www.sqlserver2005.de
    ---
    Wednesday, September 06, 2006 6:56 PM
  • we are currently using sql server 2000 and have the reporting tool installed on our iis server, seperate from sql.  Are we able to make changes or is this a reinstall?
    Wednesday, September 06, 2006 7:12 PM
  • What version is the Reporting Services you are using? Is it SQL 2000 or SQL 2005?

    -Lukasz

    Wednesday, September 13, 2006 6:57 PM
  • sql reporting 2000
    Friday, September 15, 2006 3:01 PM
  • Have you installed an RS Service Pack recently? Do you back up your RS repository database? Has it been restored in recent times? Maybe a pre service pack version of the database was restored?

    The other possibility is that there's some files or assemblies missing from the report manager directory.

    I hesitate to advise a reinstall without fully understanding the problem but in this case I see no harm in reinstalling it on your application/report server and pointing it to your existing database during the install. Then reapply the service pack(s) and see if it works.

    Another option might be to use another computer, install RS on there pointing to your existing database during the install and see if you can get  that working.

    Saturday, September 16, 2006 8:10 AM