none
Microsoft SQL Server Express Edition (SQL Server 2008 R2 Express) install problem on Windows 7

    Question

  • So for the last 2 days I've been trying to install SQL Server 2008 r2 Express with no success. After many many tries I'm ready to give up. I've tried everithing from searching the forums to reinstalling windows 7- nothing worked. Here's the closest I got. When the instalation is 90% finished I get a popup messege saying: 

    The following error has occured:

    External component has thrown an exception
    Clicking on the help button next to the text I get a little more details
    LinkID 20476
    Product Name Microsoft SQL Server
    Message Source setup.rll
    Message ID 50000
    Product Version 10.50.1600.1
    EvtType 0xC6CA5DB2%400x7FCCE689
    This is a screen of the instalation
    Here's the log:
    Overall summary:
      Final result:                  SQL Server installation failed. To continue, investigate the reason for the failure, correct the problem, uninstall SQL Server, and then rerun SQL Server Setup.
      Exit code (Decimal):           2144134793
      Exit message:                  SQL Server installation failed. To continue, investigate the reason for the failure, correct the problem, uninstall SQL Server, and then rerun SQL Server Setup.
      Start time:                    2011-09-22 20:45:13
      End time:                      2011-09-22 20:57:49
      Requested action:              Install
    Machine Properties:
      Machine name:                  RAZVANESCU-PC
      Machine processor count:       4
      OS version:                    Windows 7
      OS service pack:               Service Pack 1
      OS region:                     United States
      OS language:                   English (United States)
      OS architecture:               x86
      Process architecture:          32 Bit
      OS clustered:                  No
    Product features discovered:
      Product              Instance             Instance ID                    Feature                                  Language             Edition              Version         Clustered 
      Sql Server 2008      SQLEXPRESS           MSSQL10.SQLEXPRESS             Database Engine Services                 1033                 Express Edition      10.1.2531.0     No        
      Sql Server 2008      SQLEXPRESS           MSSQL10.SQLEXPRESS             SQL Server Replication                   1033                 Express Edition      10.1.2531.0     No        
    Package properties:
      Description:                   SQL Server Database Services 2008 R2
      ProductName:                   SQL Server 2008 R2
      Type:                          RTM
      Version:                       10
      SPLevel:                       0
      Installation location:         e:\ad3ac50c0946ff0d8b63bdc1aed2\x86\setup\
      Installation edition:          EXPRESS_ADVANCED
    User Input Settings:
      ACTION:                        Install
      ADDCURRENTUSERASSQLADMIN:      True
      AGTSVCACCOUNT:                 NT AUTHORITY\NETWORK SERVICE
      AGTSVCPASSWORD:                *****
      AGTSVCSTARTUPTYPE:             Disabled
      ASBACKUPDIR:                   Backup
      ASCOLLATION:                   Latin1_General_CI_AS
      ASCONFIGDIR:                   Config
      ASDATADIR:                     Data
      ASDOMAINGROUP:                 <empty>
      ASLOGDIR:                      Log
      ASPROVIDERMSOLAP:              1
      ASSVCACCOUNT:                  <empty>
      ASSVCPASSWORD:                 *****
      ASSVCSTARTUPTYPE:              Automatic
      ASSYSADMINACCOUNTS:            <empty>
      ASTEMPDIR:                     Temp
      BROWSERSVCSTARTUPTYPE:         Disabled
      CONFIGURATIONFILE:             
      CUSOURCE:                      
      ENABLERANU:                    True
      ENU:                           True
      ERRORREPORTING:                False
      FARMACCOUNT:                   <empty>
      FARMADMINPORT:                 0
      FARMPASSWORD:                  *****
      FEATURES:                      SQLENGINE,SSMS
      FILESTREAMLEVEL:               0
      FILESTREAMSHARENAME:           <empty>
      FTSVCACCOUNT:                  <empty>
      FTSVCPASSWORD:                 *****
      HELP:                          False
      IACCEPTSQLSERVERLICENSETERMS:  False
      INDICATEPROGRESS:              False
      INSTALLSHAREDDIR:              C:\Program Files\Microsoft SQL Server\
      INSTALLSHAREDWOWDIR:           c:\Program Files\Microsoft SQL Server\
      INSTALLSQLDATADIR:             <empty>
      INSTANCEDIR:                   c:\Program Files\Microsoft SQL Server\
      INSTANCEID:                    MSSQLSERVER
      INSTANCENAME:                  MSSQLSERVER
      ISSVCACCOUNT:                  NT AUTHORITY\NetworkService
      ISSVCPASSWORD:                 *****
      ISSVCSTARTUPTYPE:              Automatic
      NPENABLED:                     0
      PASSPHRASE:                    *****
      PCUSOURCE:                     
      PID:                           *****
      QUIET:                         False
      QUIETSIMPLE:                   False
      ROLE:                          AllFeatures_WithDefaults
      RSINSTALLMODE:                 FilesOnlyMode
      RSSVCACCOUNT:                  NT AUTHORITY\NETWORK SERVICE
      RSSVCPASSWORD:                 *****
      RSSVCSTARTUPTYPE:              Automatic
      SAPWD:                         *****
      SECURITYMODE:                  <empty>
      SQLBACKUPDIR:                  <empty>
      SQLCOLLATION:                  Danish_Norwegian_CI_AS
      SQLSVCACCOUNT:                 razvanescu
      SQLSVCPASSWORD:                *****
      SQLSVCSTARTUPTYPE:             Automatic
      SQLSYSADMINACCOUNTS:           razvanescu-PC\razvanescu
      SQLTEMPDBDIR:                  <empty>
      SQLTEMPDBLOGDIR:               <empty>
      SQLUSERDBDIR:                  <empty>
      SQLUSERDBLOGDIR:               <empty>
      SQMREPORTING:                  False
      TCPENABLED:                    0
      UIMODE:                        AutoAdvance
      X86:                           False
      Configuration file:            c:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20110922_204436\ConfigurationFile.ini
    Detailed results:
      Feature:                       Database Engine Services
      Status:                        Failed: see logs for details
      MSI status:                    Passed
      Configuration status:          Failed: see details below
      Configuration error code:      0x7FCCE689
      Configuration error description: External component has thrown an exception.
      Configuration log:             c:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20110922_204436\Detail.txt
      Feature:                       Management Tools - Basic
      Status:                        Passed
      MSI status:                    Passed
      Configuration status:          Passed
    Rules with failures:
    Global rules:
    Scenario specific rules:
    Rules report file:               c:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20110922_204436\SystemConfigurationCheck_Report.htm
    Not sure if the above log helpes. Hope you can shed some light over this because I'm ready to give up. 
    Thursday, September 22, 2011 10:29 PM

Answers

  • Yes imanol17 that's the same problem I had. 

    I did manage to install it after after reinstalling Windows 7 (that's the only thing that worked for me).

    Maggie Luo the steps you mentioned in your reply don't really apply to my problem because I have windows 7 installed (as I mentioned in my post) which contains  Microsoft .Net Framework 3.5 SP1 and Windows Installer 4.5. Also my computer is quite high end and the software is up to date.

    Warwick Rudd I didn't post the bootstrap log file because it was gigantic and didn't fit in the page :).

    Hope somebody finds a viable solution to this problem since reinstalling windows is one of the things I hate most. 

     

    • Marked as answer by Stephanie Lv Friday, September 30, 2011 5:13 AM
    Monday, September 26, 2011 2:56 PM

All replies

  • Have you had a look at the bootstrap files to see if they give any further information. The result given above just outlines the components that are being installed and does not give any indication onto the error that you are getting.

    With this being on WIndows 7 Have you disabled UAC ? http://www.mydigitallife.info/how-to-disable-and-turn-off-uac-in-windows-7/

    When you run the installation have you run the setup.exe with the Run as Administrator ?

    Anything more at this point would be taking a stab in the dark due to no further information.


    Warwick Rudd
    MCT MCITP SQL Server 2008 Admin
    My Blog
    Saturday, September 24, 2011 8:09 AM
  • Hi razvanescu,

    Please read through Hardware and Software Requirements for Installing SQL Server 2008 R2 to make sure your machine meets the requirement before installation.  Reference: http://msdn.microsoft.com/en-us/library/ms143506.aspx.

     

    Make sure you download SQL Server 2008 R2 Express from the proper link http://www.microsoft.com/download/en/details.aspx?id=3743.

    You need to follow below steps:

    Step 1: Download and install Microsoft .Net Framework 3.5 SP1. Or Download and install Microsoft .Net Framework 4.0.
    Step 2: Download and install Windows Installer 4.5.
    Step 3: Download SQL Server 2008 R2 Express by clicking the appropriate link.

    For further investigation, please post the error message in c:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20110922_204436\Detail.txt.

    Here is link about how to view and read SQL Server Setup Log Files:
     http://msdn.microsoft.com/en-us/library/ms143702.aspx

     

    Hope this helps.
    Maggie


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. This can be beneficial to other community members reading the thread.
    Monday, September 26, 2011 4:57 AM
  • Hi I have the same problem as you and I find the solution, I have. frameork net 4.0, windows installer 5.0  and I get the exception of the external component, no longer do I have searched a lot and can not find the solution, I hope they can help thanks

     


    • Edited by imanol17 Monday, September 26, 2011 6:20 AM
    Monday, September 26, 2011 6:10 AM
  • Yes imanol17 that's the same problem I had. 

    I did manage to install it after after reinstalling Windows 7 (that's the only thing that worked for me).

    Maggie Luo the steps you mentioned in your reply don't really apply to my problem because I have windows 7 installed (as I mentioned in my post) which contains  Microsoft .Net Framework 3.5 SP1 and Windows Installer 4.5. Also my computer is quite high end and the software is up to date.

    Warwick Rudd I didn't post the bootstrap log file because it was gigantic and didn't fit in the page :).

    Hope somebody finds a viable solution to this problem since reinstalling windows is one of the things I hate most. 

     

    • Marked as answer by Stephanie Lv Friday, September 30, 2011 5:13 AM
    Monday, September 26, 2011 2:56 PM
  • Hi All,

       Even i am also facing the same issue, but still i can't find the root cause. Could any body know about this issue please share with me.

    -------------------------------------------------------------------------------------------------------------------------------------------

    Overall summary:
      Final result:                  SQL Server installation failed. To continue, investigate the reason for the failure, correct the problem, uninstall SQL Server, and then rerun SQL Server Setup.
      Exit code (Decimal):           2144134793
      Exit message:                  SQL Server installation failed. To continue, investigate the reason for the failure, correct the problem, uninstall SQL Server, and then rerun SQL Server Setup.
      Start time:                    2013-03-27 02:07:21
      End time:                      2013-03-27 02:12:04
      Requested action:              Install

    ---------------------------------------------------------------------------------------------------------------------------------------------

    Thanks in Advance!!!!!!

    Thanks & Regards,

    Reddy


    • Edited by Reddappa456 Wednesday, March 27, 2013 10:46 AM
    Wednesday, March 27, 2013 10:46 AM