I have been able to watch Netflix before. But only like 5 times then i run into this problem.
Always this problem. So i follow the directions. I've uninstalled it. Searched my computer, done the whole hard drive deal and emptied my trash, closed my browsers, erased my cookies, the whole 9 yards buuuut everytime i try to watch netflix it asks me to uninstall and reinstall, so i do. I start the process and let it run its course then it says it is a success. The problem is when i go to load Netflix show/movie (I get the blue dots basically saying its "loading") THEEEEENNN i get the same darn message below. Its an endless cycle. I've searched the internet and these boards but i cant seem to find my specific answer to this specific problem.
Error Code 2103:
You have encountered an issue specific to Microsoft Silverlight, the software used to watch movies on the Netflix website. This issue is often resolved by uninstalling and then reinstalling Microsoft Silverlight on your computer.
To uninstall Microsoft Silverlight on your Macintosh computer, please follow these steps:
- Completely close any currently open internet browser windows.
- Navigate to your Hard Drive.
- Select Library.
- Select Internet Plugins.
- Drag Silverlight.plugin to your trash.
- Once you have emptied your trash, Microsoft Silverlight uninstallation will be complete.
After completing the above steps, attempting to Watch Instantly on www.netflix.com will prompt you to reinstall Microsoft Silverlight.
- Edited by Sally Someone Sunday, November 03, 2013 4:44 PM
Regarding this issue, I’d like to suggest you to do the following steps:
Please watch the Silverlight video demo from the website below and check if it works well.
Silverlight Stream Demo
If it does not work, it is something wrong with the Silverlight and you need to fix Silverlight installation according the article below:
How to clean a corrupted Silverlight installation and then reinstall Silverlight
If it works well, it is something wrong with the website you are accessing and you need to fix the error 2103.
You can try the links below:
Netflix Player Error – Error Code: 2103
Netflix.com Player Error MS2103
Silverlight and Netflix Taste Great Together?
Error Code 2103 in Media Center
Hope it helps.
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- Marked as answer by Yunjie Pei - MSFTMicrosoft contingent staff, Moderator Monday, November 11, 2013 6:27 AM