none
Silverlight 5 Tools for Visual Studio 2010 SP1 installation failes for VS10SP1-KB2615527.exe

    Question

  • The Silverlight 5 Tools installer is able to install the Developer runtime and the SDK succesfully (they show up in Program and Features) however during Silverlight 5 Update for Visual Studio 2010 SP1 it fails trying to execute VS10SP1-KB2615527.exe. See log output below. Note that this is a Windows Server 2008 machine and built from a template. I have 45 developers on the same image. Note that I retried the RC deployment and it works fine. How can I fix this?

    More details: I tried executing VS10SP1-KB2615527.exe directly. Same result, I tried dowloading for KB2615527 but 2615527 cannot be found on the Microsoft site. Help!

    Update: Verfied that the error only occurs if the Tools RC was installed. It occurs even if the RC is uninstalled first.

    Update 2: If the RC has not been installed first, the SL5 Tools installation appears to succeed. However an attempt to use an SL5 template, causes an error that implies that SL5 tools needs to be installed. "Programs and Features" confirms that Silverlight 5 Update for Visual Studio 2010 SP1 was not installed, even thought the installer said it succeeded. Running the installer again reproduced the "Generic trust failure" error below.

     Created new ExePerformer for Exe item

    [12/10/2011, 6:59:52] (IronSpigot::ExeInstallerBase::Launch) Launching CreateProcess with command line = VS10SP1-KB2615527.exe /q /ignorewarnings /norestart
    [12/10/2011, 6:59:56] (IronSpigot::ExeInstallerBase::EnsureExitCodeIsAnMSIErrorCode) Original exit code: c:\8cf998e633226e15a2ef8839ab\VS10SP1-KB2615527.exe returned non-MSI error code: 0x800b010b - Generic trust failure.
    [12/10/2011, 6:59:56] (IronSpigot::ExeInstallerBase::PerformAction) c:\8cf998e633226e15a2ef8839ab\VS10SP1-KB2615527.exe - Exe installer does not provide a log file name
    [12/10/2011, 6:59:56] (IronSpigot::ExeInstallerBase::PerformAction) Exe (c:\8cf998e633226e15a2ef8839ab\VS10SP1-KB2615527.exe) failed with 0x80070643 - Fatal error during installation. .
    [12/10/2011, 6:59:56] (IronSpigot::ExeInstallerBase::PerformAction) PerformOperation on exe returned exit code 1603 (translates to HRESULT = 0x80070643)
    [12/10/2011, 6:59:56] Action complete
    [12/10/2011, 6:59:56] (IronSpigot::Path::Evaluate) Path: C:\Windows exists.
    [12/10/2011, 6:59:56] Exists evaluated to true

    [12/10/2011, 6:59:56] (IronSpigot::LogUtils::LogFinalResult) Final Result: Installation failed with error code: (0x80070643), Fatal error during installation.

    Saturday, December 10, 2011 7:26 AM

Answers

  • Regarding the issue with the installation of the update for Silverlight 5 Tools for Visual studio 2010SP1, I suggest you  follow the steps below:

     

    Enable the verbose logging and get the MSI verbose logs.

       Clear the temp folder before the process.

       a.  Click Start, and then click Run. 

       b.  In the Open text box, type regedit , and then click OK to start Registry Editor. 

       c.  In Registry Editor, locate the following key:

     

        HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer( If the key is not seen, please create one).

        In the right  pane-> string value->name it as “logging->right click on  “Logging” ->Modify  as "Voicewarmup"

        Run the setup.

        You will find the MSI logs  in the temp folder. Start->run->type in “%temp%->click O.K

     

    Delete "Logging":

    ================

    I also suggest you to delete the registry that we created for creating the verbose log, to prevent the creation of the log files.

    Start->run->Type in “regedit” and click on “O.K”.

    HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer

    In the right  pane,  delete  the key which is named as “Logging”.

     

    Then Post the Log to the Forum or call Microsoft Support

    http://support.microsoft.com/select/Default.aspx?target=assistance

    Wednesday, December 28, 2011 2:36 PM
  • Not the best solution but…

    From the log file:

    “Original exit code: d:\764dc2f0256deb656573096ebe36bf\VS10SP1-KB2615527.exe returned non-MSI error code: 0x800b010b - Generic trust failure.”

    You can see that there is some kind of security issue with the VS10SP1-KB2615527.exe file, so I desided to run it manually, just stract it form the Silverlight5_Tools.exe ( change the extencion to .zip is you need so)

    Now you can run the VS10SP1-KB2615527.exe directly, but once againg there will be another probrem, now you will get:

    “Failed to verify and authenticate the file -d:\87e689e0e534a13b0dad146b36740857\VS10SP1-KB2615527.msp”

    Once againg all you have to do is run the VS10SP1-KB2615527.msp directly (extract it from the VS10SP1-KB2615527.exe file).

    That’s all guys, now the tools are finally installed.

    PS: What is really happeing?? Usually if your system don’t trust in what it is running, you will be asked for permission (in fact you are asked when you first run Silverlight5_Tools.exe) but later the same installer is trying to run something like this “VS10SP1-KB2615527.exe /q /ignorewarnings /norestart”  the ignorewarnings prevents any securyti aler message this is why instead of you been asked for permission to run another .exe, the installation just crash.

    Wednesday, December 28, 2011 6:24 PM
  • Thanks, Robin!

    Word to the wise: You may need to install the patch even if SL5 tools succeed!

    I installed SL5 Tools again after uninstalling the RC for the umpteenth time, and it succeeded! However when I inspected the log 'KB2615527_20120102_073431161.html' it said the following:

    e:\39ce4fa82793662f7b7d\VS10SP1-KB2615527.msp - Signature verification for file VS10SP1-KB2615527.msp (e:\39ce4fa82793662f7b7d\VS10SP1-KB2615527.msp) failed with error 0x800b010e (The revocation process could not continue - the certificate(s) could not be checked.)

    [1/2/2012, 7:34:35] e:\39ce4fa82793662f7b7d\VS10SP1-KB2615527.msp Signature could not be verified for VS10SP1-KB2615527.msp

    [1/2/2012, 7:34:35]No FileHash provided. Cannot perform FileHash verification for VS10SP1-KB2615527.msp
    [1/2/2012, 7:34:35]File VS10SP1-KB2615527.msp (e:\39ce4fa82793662f7b7d\VS10SP1-KB2615527.msp), failed authentication. (Error = -2146762482). It is recommended that you delete this file and retry setup again.
    [1/2/2012, 7:34:35]Failed to verify and authenticate the file -e:\39ce4fa82793662f7b7d\VS10SP1-KB2615527.msp
    [1/2/2012, 7:34:35]Please delete the file, e:\39ce4fa82793662f7b7d\VS10SP1-KB2615527.msp and run the package again

    [1/2/2012, 7:34:35] Action complete

    [1/2/2012, 7:34:35]calling PerformAction on an installing performer

    [1/2/2012, 7:34:35]Wait for Item (VS10SP1-KB2615527.msp) to be available
    [1/2/2012, 7:34:36] Action complete

    [1/2/2012, 7:34:36]Sending Manifest Report
    [1/2/2012, 7:34:36]Final Result: Installation failed with error code: (0x800B010B), "Generic trust failure. " (Elapsed time: 0 00:00:05).

    I ran the MSP and, besides having to reset the VS settings, I was able to run the SL5 RTM project templates finally!

    I will update this post when I work out an install procedure from one of our developer system templates.

    Monday, January 02, 2012 10:32 AM

All replies

  • I'm experiencing the same type of failure with "Silverlight 5 Tools for Visual Studio SP1" not being installed even though the installation appears to succeed.  This was a problem with the Beta & RC, and I thought it would have been fixed by now.  How sad!

    Update: Here's my log from VS10SP1-KB2615527.exe by itself:

    https://skydrive.live.com/redir.aspx?cid=fb12b0de5997d7b8&resid=FB12B0DE5997D7B8!299&parid=FB12B0DE5997D7B8!108

    Saturday, December 10, 2011 2:09 PM
  • however during Silverlight 5 Update for Visual Studio 2010 SP1 it fails trying to execute VS10SP1-KB2615527.exe. See log output below.

    Hi Kenbrubaker,

    According to your description, please check if you have Visual Studio 2010 and Microsoft Visual Studio 2010 Service Pack 1 installed. After you have installed this, you can download Silverlight 5 Tools for Visual Studio 2010 SP1, Siverlight 5 Toolkit, Silverlight 5 Developer Runtime for Windows here:

    http://www.silverlight.net/downloads

    Best Regards,

    Monday, December 12, 2011 4:12 AM
  • I can't speak for Ken's case, but I definitely have VS2010 SP1 installed.  Please take a look at the log mentioned above, which may shed some light on conflicting files and/or registry entries that should be removed first.

    Thanks.

    Monday, December 12, 2011 9:51 AM
  • Yep. I have VS2010SP1 already installed:

    Microsoft Visual Studio 2010
    Version 10.0.40219.1 SP1Rel
    Microsoft .NET Framework
    Version 4.0.30319 SP1Rel

    Installed Version: Ultimate

    Microsoft Office Developer Tools   01019-532-2002102-70334
    Microsoft Office Developer Tools

    ...

    Monday, December 12, 2011 2:17 PM
  • I have the same Problem.

    I have already install the SP1.

    And Download an new one and install this.

    And the Silverligt5 Tools tosnt work to install.

    Is it posible tats a Problem of language?

    I have a German Version of Visual Web Developer.

    Wednesday, December 14, 2011 6:15 AM
  • I have US English, so that is probably not the problem. Microsoft?

    Wednesday, December 14, 2011 3:48 PM
  • I have the Problem on 2 Diffrend PC's.

    at Work Windos XP,

    at Home W 7 64Bit.

    An in Both I have installd the SP1 (1 Relise Summer 2011).

    The Update of the SP1 dos't work.

    In the Middle begins a Rollback.
    I try also the iso of SP1.

    Wednesday, December 14, 2011 3:56 PM
  • I fixt my Problem.

    Unistall de German Verion and Install the english Version.
    Now it works.

    Thursday, December 15, 2011 10:01 AM
  • Congratulations! You are right, the version and language of these installation should matching.

    Thursday, December 15, 2011 8:16 PM
  • I think I've got it all in English. How do I test the language of these?

    Thursday, December 15, 2011 9:14 PM
  • Regarding the issue with the installation of the update for Silverlight 5 Tools for Visual studio 2010SP1, I suggest you  follow the steps below:

     

    Enable the verbose logging and get the MSI verbose logs.

       Clear the temp folder before the process.

       a.  Click Start, and then click Run. 

       b.  In the Open text box, type regedit , and then click OK to start Registry Editor. 

       c.  In Registry Editor, locate the following key:

     

        HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer( If the key is not seen, please create one).

        In the right  pane-> string value->name it as “logging->right click on  “Logging” ->Modify  as "Voicewarmup"

        Run the setup.

        You will find the MSI logs  in the temp folder. Start->run->type in “%temp%->click O.K

     

    Delete "Logging":

    ================

    I also suggest you to delete the registry that we created for creating the verbose log, to prevent the creation of the log files.

    Start->run->Type in “regedit” and click on “O.K”.

    HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer

    In the right  pane,  delete  the key which is named as “Logging”.

     

    Then Post the Log to the Forum or call Microsoft Support

    http://support.microsoft.com/select/Default.aspx?target=assistance

    Wednesday, December 28, 2011 2:36 PM
  • Not the best solution but…

    From the log file:

    “Original exit code: d:\764dc2f0256deb656573096ebe36bf\VS10SP1-KB2615527.exe returned non-MSI error code: 0x800b010b - Generic trust failure.”

    You can see that there is some kind of security issue with the VS10SP1-KB2615527.exe file, so I desided to run it manually, just stract it form the Silverlight5_Tools.exe ( change the extencion to .zip is you need so)

    Now you can run the VS10SP1-KB2615527.exe directly, but once againg there will be another probrem, now you will get:

    “Failed to verify and authenticate the file -d:\87e689e0e534a13b0dad146b36740857\VS10SP1-KB2615527.msp”

    Once againg all you have to do is run the VS10SP1-KB2615527.msp directly (extract it from the VS10SP1-KB2615527.exe file).

    That’s all guys, now the tools are finally installed.

    PS: What is really happeing?? Usually if your system don’t trust in what it is running, you will be asked for permission (in fact you are asked when you first run Silverlight5_Tools.exe) but later the same installer is trying to run something like this “VS10SP1-KB2615527.exe /q /ignorewarnings /norestart”  the ignorewarnings prevents any securyti aler message this is why instead of you been asked for permission to run another .exe, the installation just crash.

    Wednesday, December 28, 2011 6:24 PM
  • Thanks, Robin!

    Word to the wise: You may need to install the patch even if SL5 tools succeed!

    I installed SL5 Tools again after uninstalling the RC for the umpteenth time, and it succeeded! However when I inspected the log 'KB2615527_20120102_073431161.html' it said the following:

    e:\39ce4fa82793662f7b7d\VS10SP1-KB2615527.msp - Signature verification for file VS10SP1-KB2615527.msp (e:\39ce4fa82793662f7b7d\VS10SP1-KB2615527.msp) failed with error 0x800b010e (The revocation process could not continue - the certificate(s) could not be checked.)

    [1/2/2012, 7:34:35] e:\39ce4fa82793662f7b7d\VS10SP1-KB2615527.msp Signature could not be verified for VS10SP1-KB2615527.msp

    [1/2/2012, 7:34:35]No FileHash provided. Cannot perform FileHash verification for VS10SP1-KB2615527.msp
    [1/2/2012, 7:34:35]File VS10SP1-KB2615527.msp (e:\39ce4fa82793662f7b7d\VS10SP1-KB2615527.msp), failed authentication. (Error = -2146762482). It is recommended that you delete this file and retry setup again.
    [1/2/2012, 7:34:35]Failed to verify and authenticate the file -e:\39ce4fa82793662f7b7d\VS10SP1-KB2615527.msp
    [1/2/2012, 7:34:35]Please delete the file, e:\39ce4fa82793662f7b7d\VS10SP1-KB2615527.msp and run the package again

    [1/2/2012, 7:34:35] Action complete

    [1/2/2012, 7:34:35]calling PerformAction on an installing performer

    [1/2/2012, 7:34:35]Wait for Item (VS10SP1-KB2615527.msp) to be available
    [1/2/2012, 7:34:36] Action complete

    [1/2/2012, 7:34:36]Sending Manifest Report
    [1/2/2012, 7:34:36]Final Result: Installation failed with error code: (0x800B010B), "Generic trust failure. " (Elapsed time: 0 00:00:05).

    I ran the MSP and, besides having to reset the VS settings, I was able to run the SL5 RTM project templates finally!

    I will update this post when I work out an install procedure from one of our developer system templates.

    Monday, January 02, 2012 10:32 AM
  • Great work Robin!!!

    You are a live saver, I have some development to do over the weekend and without this bit peace of information I would have been stuck running around in circles to fix the problem instead of doing actual development.

    Keep up the good work man!

    Sunday, April 22, 2012 4:48 AM
  • The Developer Runtime and the SDK work also for me but I've also a problem with the installation of the VS10SP1-KB2615527.exe. The "Wizard" said "KB2615527 does not apply, or is blocked by another condition on your computer. " Bot I've all the requirement to install the update.

    To Solve my problem : 

    1. Rename it the VS10SP1-KB2615527.exe to VS10SP1-KB2615527.zip

    2. Extract the content of the zip file. and run the Silverlight5_Tools\VS10SP1-KB2615527\VS10SP1-KB2615527.msp

    3. It run a litle progress bar for about 2-3 minutes and it close without any confirmation or "Finish" button.

    After I was able to create and load my Silverlight 5 project.

    I was flagossing in circle for about 6 hours before founding that solution so I Hope it will helps someone !!!

    Friday, June 29, 2012 2:15 PM