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"The feature you are trying to use is on a network resource that in unavailable"

    Question

  • I'm trying to upgrade from Silverlight 4 (4.0.50524.0) to the latest version.
    Upon downloading and running the setup, I get the following error: 

    Searching for the "silverlight.msi" comes up with this:

    Manually selecting this file gives me this error:
     

    At this point I can only cancel out, in which the installer points me toward http://www.microsoft.com/getsilverlight/resources/help.aspx?errorID=1612 - which doesn't give any info other than uninstalling/reinstalling.

    So, I try uninstalling, but end up with:
     

    This time, no silverlight.msi can be located on my computer.

    Any help would be very much appreciated ;)
    Thanks, Pigophone. 

    Sunday, April 22, 2012 11:21 AM

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