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Silverlight CD ROM installation/uninstall problem

    Question

  • I download Silverlight from Microsoft Silverlight page, this is successfull, however when it comes to install it I receive a Windows Installer info box tell ing me ' The feature you are trying to use is on a CD-Rom or other removable disk that is not available. Insert the Microsoft disk andclick OK'.  Silverlight appears on  Add or Remove Progams. I  have tried to uninstall Silverlight from  Add or Un install and I get the same Windows Installer message referring to the CD-ROM. To repeat, trying to install or uninstall I receive the same reference to a CD-ROM. How can I circumvent this Windows Installer recommendation and simply install and enable Silverlight?

    I have tried everything but nothing seems to work (google,fixit,manualfixit,) I cant uninstall it I get the CD ROM error and when I install I get the same thing I cant install a silverlight update from windows update details below. Any help is appreciated.

    Security Update for Microsoft Silverlight (KB2814124)

    Installation date: ‎3/‎25/‎2013 8:50 PM

    Installation status: Failed

    Error details: Code 64C

    Update type: Important

    This security update to Silverlight includes fixes outlined in KB 2814124.  This update is backward compatible with web applications built using previous versions of Silverlight.

    More information: 
    http://go.microsoft.com/fwlink/?LinkId=280671

    Help and Support: 
    http://go.microsoft.com/fwlink/?LinkID=105787


    Tuesday, March 26, 2013 12:54 AM

Answers