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Message ID: 1622, Installation failed

    Question

  • Microsoft Silverlight's intallation keeps failing because of Message ID: 1622.

    It says:

    Message ID: 1622

    The installation log file could not be written. Verify that the Temp folder exists and that you can write to it

     

    But, I have a temp folder. Also, I am logged in as the admisistrator so I wouldn't think it would be because of that either.
    So, how can I install Microsoft Silverlight succesfully?
    Tuesday, May 24, 2011 6:58 PM

Answers

  • It turns out that my Temp folder was hidden so I fixed this and ran as administrator and it works now! Thanks!

    Wednesday, May 25, 2011 4:45 PM

All replies

  • Go to start -> Run

    type %temp%

    right click and see if you can add a new folder. 

    Also can you provide details about what OS you are using?

    Tuesday, May 24, 2011 8:16 PM
  • Yes, I can add a new folder in Temp.

    I have Windows Vista Basic.

    Wednesday, May 25, 2011 3:42 PM
  • Right click on your Silverlight.exe and run it as Admin.

    Wednesday, May 25, 2011 4:31 PM
  • Thanks for your help, but I tried this and it still didn't work. Failed installion again.

    Wednesday, May 25, 2011 4:43 PM
  • It turns out that my Temp folder was hidden so I fixed this and ran as administrator and it works now! Thanks!

    Wednesday, May 25, 2011 4:45 PM
  • it does not work as admin.
    Monday, January 21, 2013 4:39 AM
  • For me it did not work like that I have window 7 I have tried everything that I have read in this forum, I lost hope.
    Monday, January 21, 2013 4:40 AM