500.0 Error occured in Azure if we access through CName enabled domain name

Question

Hi,

I have a cloudapp.net website for example, http://abc.cloudapp.net

I create a domain called www.testing.com and assign the CName to point http://abc.cloudapp.net.

I am using blobs, App Fabric for session.

When i upgrade or donot access the site for some hours and then I come and access the www.testing.com, I am getting the error as follows:

HTTP 500 - Internal server error.

The interesting part is if I access http://abc.cloudapp.net in a browser and then again reload the www.testing.com, I will get the application loaded.

I also using the setting useBlobMode="true" in appfabric session in the web.config.

I assume that I am missing some access configuration for domain to start the appfabric or blob when it is in Idle mode or Is it because the SQL Azure is Idle?

Can any one please help me on this?

Thanks

S Nagarajan

Answer 1

Hi,

It is difficult to say where the problem is. But 500 error usually means there’re something wrong in the application. You can try to use IntelliTrace to debug the service, to see if you can find any exceptions. You can also use remote desktop to login to the cloud server, which may give you more details on what’s wrong.

Best Regards,

Ming Xu.

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Answer 2

Hi,

I will mark the reply as an answer. If you find it no help, please feel free to unmark it and follow up.

Thanks.

Best Regards,

Ming Xu.

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If you have any feedback about my replies, please contact [e-mail].
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