Error Message 'IISConfigurator.exe has stopped working' when starting the Azure compute emulator

Question

Hello,

 I've just installed the new Windows Azure SDK 1.5 and the Windows Azure Tools for Microsoft Visual Studio 1.5 (September 2011) from Web Platform Installer 3.0.

 I rebootet my machine (Windows 7 Ultimate x32)and started Visual Studio 2010 SP1 (10.0.40219.1) with administrator privileges.

 Then I created a new Windows Azure Project with a WCF Worker Role.

 I left all the settings as they are and pressed F5 to start and debug the project.

 A Windows pops up "Starting the Window Azure Debugging Environment" saying "Deploying service package to the Windows Azure compute emulator", and immediately followed by an error message "'IISConfigurator.exe has stopped working'.

[Window Title]
IISConfigurator.exe

[Main Instruction]
IISConfigurator.exe has stopped working

[Content]
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

[Debug] [Close program]

When I hit "Debug" on the error message, I see the following info in the Visual Studio Just-In-Time debugger:

"An unhandled exception ('System.Management.ManagementException') occured in IISConfigurator.exe [4176].

When I look in the The Event Viewer I can find the following entry:
 
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Windows Error Reporting" />
  <EventID Qualifiers="0">1001</EventID>
  <Level>4</Level>
  <Task>0</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2011-09-26T14:07:27.000000000Z" />
  <EventRecordID>68207</EventRecordID>
  <Channel>Application</Channel>
  <Computer>HAN.atoll-bruchsal.de</Computer>
  <Security />
  </System>
- <EventData>
  <Data>2342274981</Data>
  <Data>5</Data>
  <Data>CLR20r3</Data>
  <Data>Not available</Data>
  <Data>0</Data>
  <Data>iisconfigurator.exe</Data>
  <Data>1.0.0.0</Data>
  <Data>4e5d8c9e</Data>
  <Data>System.Management</Data>
  <Data>2.0.0.0</Data>
  <Data>4ca2baf0</Data>
  <Data>e0</Data>
  <Data>3f</Data>
  <Data>System.Management.Management</Data>
  <Data />
  <Data>C:\Users\Roberto Rocco\AppData\Local\Temp\WERFF55.tmp.WERInternalMetadata.xml</Data>
  <Data>C:\Users\Roberto Rocco\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_iisconfigurator._ba1a3a92f9b57a1b147275fc99994afeb742_15931ef5</Data>
  <Data />
  <Data>0</Data>
  <Data>d7e8ce2a-e848-11e0-933a-001d09cd3ee9</Data>
  <Data>0</Data>
  </EventData>
  </Event>

Any idea or hint what might be wrong?

Many thanks in advance,

Roberto Rocco

Answer 1

Hi,

Since the issue can not be reproduced at my side, I would like to suggest you to check the log files for the detailed information:

C:\Users\Roberto Rocco\AppData\Local\Temp\WERFF55.tmp.WERInternalMetadata.xml
 
C:\Users\Roberto Rocco\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_iisconfigurator._ba1a3a92f9b57a1b147275fc99994afeb742_15931ef5

 

Best Regards,

Ming Xu.

---

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Answer 2

Hi,

here's what the log files contain:

Report.wer:

=======

Version=1
EventType=CLR20r3
EventTime=129615272410544491
ReportType=2
Consent=1
UploadTime=129615272412534605
ReportIdentifier=8b28fbdb-e85a-11e0-970a-001d09cd3ee9
Response.BucketId=2342274981
Response.BucketTable=5
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=iisconfigurator.exe
Sig[1].Name=Problem Signature 02
Sig[1].Value=1.0.0.0
Sig[2].Name=Problem Signature 03
Sig[2].Value=4e5d8c9e
Sig[3].Name=Problem Signature 04
Sig[3].Value=System.Management
Sig[4].Name=Problem Signature 05
Sig[4].Value=2.0.0.0
Sig[5].Name=Problem Signature 06
Sig[5].Value=4ca2baf0
Sig[6].Name=Problem Signature 07
Sig[6].Value=e0
Sig[7].Name=Problem Signature 08
Sig[7].Value=3f
Sig[8].Name=Problem Signature 09
Sig[8].Value=System.Management.Management
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1031
UI[2]=C:\Program Files\Windows Azure SDK\v1.5\Bin\devfabric\IISConfigurator.exe
UI[3]=IISConfigurator.exe has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\Windows Azure SDK\v1.5\Bin\devfabric\IISConfigurator.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\system32\KERNEL32.dll
LoadedModule[4]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[5]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[6]=C:\Windows\system32\msvcrt.dll
LoadedModule[7]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[8]=C:\Windows\system32\RPCRT4.dll
LoadedModule[9]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[10]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[11]=C:\Windows\system32\GDI32.dll
LoadedModule[12]=C:\Windows\system32\USER32.dll
LoadedModule[13]=C:\Windows\system32\LPK.dll
LoadedModule[14]=C:\Windows\system32\USP10.dll
LoadedModule[15]=C:\Windows\system32\IMM32.DLL
LoadedModule[16]=C:\Windows\system32\MSCTF.dll
LoadedModule[17]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll
LoadedModule[18]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
LoadedModule[19]=C:\Windows\system32\shell32.dll
LoadedModule[20]=C:\Windows\system32\ole32.dll
LoadedModule[21]=C:\Windows\system32\profapi.dll
LoadedModule[22]=C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\16b68fcaff063835ae0ee348a1201f2a\mscorlib.ni.dll
LoadedModule[23]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsec.dll
LoadedModule[24]=C:\Windows\system32\WINTRUST.dll
LoadedModule[25]=C:\Windows\system32\CRYPT32.dll
LoadedModule[26]=C:\Windows\system32\MSASN1.dll
LoadedModule[27]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_ec83dffa859149af\COMCTL32.dll
LoadedModule[28]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[29]=C:\Windows\system32\rsaenh.dll
LoadedModule[30]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[31]=C:\Windows\system32\imagehlp.dll
LoadedModule[32]=C:\Windows\system32\ncrypt.dll
LoadedModule[33]=C:\Windows\system32\bcrypt.dll
LoadedModule[34]=C:\Windows\system32\bcryptprimitives.dll
LoadedModule[35]=C:\Windows\system32\USERENV.dll
LoadedModule[36]=C:\Windows\system32\GPAPI.dll
LoadedModule[37]=C:\Windows\system32\cryptnet.dll
LoadedModule[38]=C:\Windows\system32\WLDAP32.dll
LoadedModule[39]=C:\Windows\system32\SensApi.dll
LoadedModule[40]=C:\Windows\system32\Cabinet.dll
LoadedModule[41]=C:\Windows\system32\DEVRTL.dll
LoadedModule[42]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll
LoadedModule[43]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System\3da7c6c1a0f26ae91883fd8b03ec192d\System.ni.dll
LoadedModule[44]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.ServiceProce#\86a2ec5efbcfcd1105475364d7975b15\System.ServiceProcess.ni.dll
LoadedModule[45]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\36d0ed3f2a65b9d67933ed46dfcd2ccb\System.Configuration.ni.dll
LoadedModule[46]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\16d2854bf69d59d94e64a918365705f1\System.Xml.ni.dll
LoadedModule[47]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Core\ebdaeeb5ef1a6209d67a2f70fcaf5cd5\System.Core.ni.dll
LoadedModule[48]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.ServiceModel\052fc9c848a7f4630980ae0fd7a282e0\System.ServiceModel.ni.dll
LoadedModule[49]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\6e9a08576157b4aeb91a3aaa452fcb00\System.Management.ni.dll
LoadedModule[50]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[51]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\wminet_utils.dll
LoadedModule[52]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[53]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[54]=C:\Windows\system32\wbem\wmiutils.dll
LoadedModule[55]=C:\Windows\system32\wbemcomn.dll
LoadedModule[56]=C:\Windows\system32\WS2_32.dll
LoadedModule[57]=C:\Windows\system32\NSI.dll
LoadedModule[58]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[59]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[60]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[61]=C:\Windows\system32\NTDSAPI.dll
LoadedModule[62]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\diasymreader.dll
LoadedModule[63]=C:\Windows\system32\VERSION.dll
LoadedModule[64]=C:\Windows\system32\apphelp.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=CLR20r3
AppName=IISConfigurator.exe
AppPath=C:\Program Files\Windows Azure SDK\v1.5\bin\devfabric\IISConfigurator.exe
ReportDescription=Stopped working

WEREA8E.tmp.WERInternalMetadata.xml:

==========================

<?xml version="1.0" encoding="UTF-16"?>
<WERReportMetadata>
 <OSVersionInformation>
  <WindowsNTVersion>6.1</WindowsNTVersion>
  <Build>7601 Service Pack 1</Build>
  <Product>(0x1): Windows 7 Ultimate</Product>
  <Edition>Ultimate</Edition>
  <BuildString>7601.17640.x86fre.win7sp1_gdr.110622-1506</BuildString>
  <Revision>1130</Revision>
  <Flavor>Multiprocessor Free</Flavor>
  <Architecture>X86</Architecture>
  <LCID>1033</LCID>
 </OSVersionInformation>
 <ParentProcessInformation>
  <ParentProcessId>4900</ParentProcessId>
  <ParentProcessPath>C:\Program Files\Windows Azure SDK\v1.5\bin\devfabric\DFService.exe</ParentProcessPath>
  <ParentProcessCmdLine>&quot;C:\Program Files\Windows Azure SDK\v1.5\Bin\devfabric\DFService.exe&quot; -sp &quot;C:\Users\Roberto Rocco\AppData\Local\dftmp&quot; -enableIIS</ParentProcessCmdLine>
 </ParentProcessInformation>
 <ProblemSignatures>
  <EventType>CLR20r3</EventType>
  <Parameter0>iisconfigurator.exe</Parameter0>
  <Parameter1>1.0.0.0</Parameter1>
  <Parameter2>4e5d8c9e</Parameter2>
  <Parameter3>System.Management</Parameter3>
  <Parameter4>2.0.0.0</Parameter4>
  <Parameter5>4ca2baf0</Parameter5>
  <Parameter6>e0</Parameter6>
  <Parameter7>3f</Parameter7>
  <Parameter8>System.Management.Management</Parameter8>
 </ProblemSignatures>
 <DynamicSignatures>
  <Parameter1>6.1.7601.2.1.0.256.1</Parameter1>
  <Parameter2>1031</Parameter2>
 </DynamicSignatures>
 <SystemInformation>
  <MID>4FF4A435-BB96-43DB-BA0E-B8566AAAE56D</MID>
  <SystemManufacturer>Dell Inc.</SystemManufacturer>
  <SystemProductName>Precision M4300</SystemProductName>
  <BIOSVersion>A08</BIOSVersion>
 </SystemInformation>
</WERReportMetadata>

 

I can't see any significant information in these files about the error reason.

Do you?

Many thanks in advance,

Roberto Rocco

 

Answer 3

Hi,

Please try to run Legacy HWC Web Role by commenting out Sites element from ServiceDefinition.csdef file like this:

<!--<Sites>
   <Site name="Web">
     <Bindings>
       <Binding name="Endpoint1" endpointName="Endpoint1" />
     </Bindings>
   </Site>
 </Sites>-->

Check whether it works fine or not after the modification, moreover, I would recommend you to refer the link below for an article that explains how IISConfigurator.exe works:

http://blogs.msdn.com/b/avkashchauhan/archive/2011/05/09/handing-web-role-exception-this-request-operation-sent-to-net-pipe-localhost-iisconfigurator-did-not-receive-a-reply-within-the-configured-timeout-00-01-00.aspx

 

Best Regards,

Ming Xu.

---

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Answer 4

Hi,

I will mark the reply as an answer. If you find it no help, please feel free to unmark it and follow up.

Thanks.

 

Best Regards,

Ming Xu.

---

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Answer 5

Hi,

my ServiceDefinition.csdef file doesn't have any Sites element (I'm using a worker role).

The file looks like this:

<?xml version="1.0" encoding="utf-8"?>
<ServiceDefinition name="WindowsAzureProject3" xmlns="http://schemas.microsoft.com/ServiceHosting/2008/10/ServiceDefinition">
  <WorkerRole name="WorkerRole1" vmsize="Small">
    <Imports>
      <Import moduleName="Diagnostics" />
    </Imports>
  </WorkerRole>
</ServiceDefinition>

Thus, I cannot comment out the Sites element as suggested. :-)

Any further ideas ?

 

Many thanks in advance,

Roberto Rocco

Answer 6

I'm not sure whether this is the same problem or not, but there is a known issue in the current release of the SDK if you a have a space in your user name, which you appear to have. See http://msdn.microsoft.com/en-us/library/hh472165.aspx for a workaround.

Answer 7

Hello Fernando,

 

Thankk you for your reply. I'Ve already set the Environment variable _CSRUN_STATE_DIRECTORY to c:\AzureTmp.

But I still keep getting the Error Message 'IISConfigurator.exe has stopped working'.

It seems that there must be another reason for this on my machine. :-(

Best regards,

Roberto Rocco

 

Answer 8

I have exactly the same problem, as long as I ignore the message box 'IISConfigurator.exe has stopped working' (I don't click the Close program button) compute emulator keep working and I am able to compile and run my project normally. When I have a web role I have to comment the Sites element like Ming Xu says.

I will be very glad if someone finds out why ISSConfigurator.exe crashes, it is annoying to work with this error message :-(

_CSRUN_STATE_DIRECTORY variable doesn't seem to help me either.

Answer 9

Hello Roberto,

Sorry to know that you're having this trouble and thank you for bringing this to our attention.

I'd like to know more about what exactly happened when IISConfigurator.exe crashed.

Could you do me a favor: send me an email to jiewan (the rest part is 'at msft' you know just to prevent spam bots) so I can reply to you with instructions on how to get a crash dump of that process and how to send it back to me via a secured channel.

Looking forward to work with you.

Best regards,

---

Jay Wang
SDET
Windows Azure Tools for Microsoft Visual Studio

This posting is provided "AS IS" with no warranties, and confers no rights.
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

Answer 10

Hi Jay,

 

I'm sorry, but I cannot reach you by e-mail :-(

I tried using what you wrote: jiewan 'at msft' and then '.com'.

Is it the wron address?

You can contact me, if you want at: roberto.rocco [at] atoll.biz

Many thanks in advance.

Best regards,

Roberto Rocco.

Answer 11

I have sent you an email with instructions.

Regards,

---

Jay Wang
SDET
Windows Azure Tools for Microsoft Visual Studio

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Please remember to mark the replies as answers if they help and unmark them if they provide no help.

Answer 12

Hello Roberto,

I looked into the crash dump you provided. The IISConfigurator.exe crashed because of an unhandled System.Management.ManagementException.

The problem might be caused by a corrupted WMI repository on your machine.

You might want to try the following steps to fix it:

1. Run a command window as administrator.
2. Execute command "winmgmt /verifyrepository".
3. If the command above tells you that the repository is not consistent, then execute command "winmgmt /salvagerepository".

For more information on rebuilding/reinstalling the WMI repository:

Rebuilding and reinstalling the WMI Repository - by Madan Mohan

WMI: Rebuilding the WMI Repository

Please let me know how it works for you.

Thanks!

---

Jay Wang
SDET
Windows Azure Tools for Microsoft Visual Studio

This posting is provided "AS IS" with no warranties, and confers no rights.
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

Answer 13

Hello Jay,

it seems that the WMI Repository is doing well on my machine.

Here's the result I got:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>winmgmt /verifyrepository
WMI repository is consistent

C:\Windows\system32>

Any further ideas?

Best regards,

Roberto Rocco

Answer 14

I encountered the same kind of problem and the repairing my WMI repository solved the problem for  me

I used the following step

   1. Disable and stop the WMI service.

      sc config winmgmt start= disabled (note that there is a blank between '=' and 'disabled')

   net stop winmgmt

2. Rename the repository folder (located at %windir%\System32\wbem\repository) to repository.old.

3. Re-enable the WMI service.

   sc config winmgmt start= auto

    winmgmt /resetRepository

4. Reboot the server to see if the problem remains.

 

---

Yonis

Answer 15

Hi Roberto,

Your crash dump indicates IISConfigurator.exe crashed when calling WMI. The objects on the stack show the WMI class it tried to connect was "Win32_Service"; the service to be accessed was "WAS" (Windows Process Activation Service); the property value to be requested was "StartMode".

To verify whether the "Win32_Service" class is actually broken on your system, open a command prompt window and run:
wmic path "Win32_Service" get Name

If the class works, it should list all the services on the machine, including "WAS".

Or we can write two lines of code in a .NET 3.5 console application to confirm. Create a .NET 3.5 console application project, add a reference to the System.Management.dll assembly:

static void Main(string[] args)
{
    ManagementObject mo = new ManagementObject(string.Format("Win32_Service.Name='{0}'", "WAS"));
    Console.WriteLine(mo["StartMode"]);
}

If the results indicate that WMI is broken on your machine, you may want to try the method described by Yonis in the post above; or you may consult some WMI experts on TechNet forums for more information.

Please do let me know how it goes.

Thanks!

---

Jay Wang
SDET
Windows Azure Tools for Microsoft Visual Studio

This posting is provided "AS IS" with no warranties, and confers no rights.
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

Answer 16

Hi Jay,

 

Here is the result of calling wmic path "Win32_Service" get Name:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>wmic path "Win32_Service" get Name
ERROR:
Description = Not found

C:\Windows\system32>

 

Best regards,

Roberto Rocco

Answer 17

Hello Yonis,

thanks a lot!!

I followed your steps and after that everything works fine.

You saved my day :-)

Best regards,

Roberto Rocco.

Answer 18

Dear younis,

Thank you for offering the help

I have the same problem of Roberto Rocco

and this solution didnt solve my problem .. so if there is another solution ?

Answer 19

Dear Roberto,

I have the same problem of you ..What did you do for solving the problem ..please ?

Answer 20

I have the same problem.

When try to debug the error the message exception are

"No se controló System.IO.FileNotFoundException
Message: No se puede cargar el archivo o ensamblado 'Microsoft.Web.Administration, Version=7.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' ni una de sus dependencias. El sistema no puede encontrar el archivo especificado."

---

Darwin

Answer 21

Hi,

I've solved my problem in Windows 8 + VS2012 by doing this http://flummox-engineering.blogspot.pt/2012/07/iisconfiguratorexe.html

Hope it helps!

---

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Answer 22

Thanks Vitor... the solution fix the problem System.IO.FileNotFoundException

---

Robson Hasselhoff - Follow me @Robk9e

Answer 23

When I try to run the compute emulator (or to start an azure project out of VS) I also get the message "IISConfigurator.exe Stopped Working...". I tried every here descripted solution, reinstalled every componenten (IIS, AzureTools, VS...), but it does not help. Below you see the error stack that I get when IISConfigurator.exe crashes. Hope someone of you has an idea? I tried to solve this issue for several hours now, but I have no idea how to solve. Thank you!!

IISConfigurator Information: 0 : [04.02.13 01:30:00.84] Unhandled exception: IsTerminating 'True', Message 'System.Runtime.InteropServices.COMException (0x80080005): Starten des Servers fehlgeschlagen (Ausnahme von HRESULT: 0x80080005 (CO_E_SERVER_EXEC_FAILURE))
   bei System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
   bei System.Management.ManagementScope.InitializeGuts(Object o)
   bei System.Management.ManagementScope.Initialize()
   bei System.Management.ManagementObject.Initialize(Boolean getObject)
   bei System.Management.ManagementBaseObject.get_Properties()
   bei System.Management.ManagementBaseObject.GetPropertyValue(String propertyName)
   bei System.Management.ManagementBaseObject.get_Item(String propertyName)
   bei Microsoft.WindowsAzure.ServiceRuntime.IISConfigurator.ServiceControllerExtensions.IsEnabled(ServiceController controller)
   bei Microsoft.WindowsAzure.ServiceRuntime.IISConfigurator.WebServiceManager.StartService(String name, Boolean throwIfNotFound)
   bei Microsoft.WindowsAzure.ServiceRuntime.IISConfigurator.WebServiceManager.<StartServices>b__0(String s)
   bei System.Collections.Generic.List`1.ForEach(Action`1 action)
   bei Microsoft.WindowsAzure.ServiceRuntime.IISConfigurator.WebServiceManager.StartServices()
   bei Microsoft.WindowsAzure.ServiceRuntime.IISConfigurator.IISConfigurator.Initialize()
   bei Microsoft.WindowsAzure.ServiceRuntime.IISConfigurator.WCFServiceHost.Open()
   bei Microsoft.WindowsAzure.ServiceRuntime.IISConfigurator.Program.StartForgroundProcess()
   bei Microsoft.WindowsAzure.ServiceRuntime.IISConfigurator.Program.DoActions(String[] args)
   bei Microsoft.WindowsAzure.ServiceRuntime.IISConfigurator.Program.Main(String[] args)'