Error loading resource library. (0x8007007E) when printing - after hotfix

Question

Hi,

 

I added the kB954607 GDI security hotfix to our development cluster the other day and now we're having printing problems (again...sigh). 

 

Error loading resource library. (0x8007007E)

 

I've tried deregistering the RSClientPrint.dll and then printing to have it install again, but that didn't work for me. 

Answer 1

I've found some info on this issue.

Says to run

 

C:\WINNT\Downloaded Program Files>regsvr32 rsclientprint.dll

 or

 

C:\WINNT\Downloaded Program Files>regsvr32 rsclientprint.dll /u

to unregister and then reregister.

 

This didn't fix my development test.  Unregistering gave the same error on production.  Could this control be stored in different places for different versions of reporting services?  I have several versions of RS with different print controls - could things be getting corrupted/confused?

 

 

 

Answer 2

Can you checked the date for RSClientPrint.dll? If it is 2007-2-10, that means this file is old one, but in IE Add-On management the class name is RSClientPrint 2005 Class, that is not inconsistent. I've found this problem on some PC of my user, after I update the correct dll files, the problem solved.

Answer 3

Hi Sam,

 

Try the following steps to update the dll for IE.

1. Unregister RSClientPrint.dll
2. Open Internet Explorer
3. Got to Tool - > Internet Options
4. Click on ‘Programs’ tab
5. Click on ‘Manage add-ons’
6. Select and Delete the ‘RSClientPrint Class’ ActiveX Control
7. Select ‘Security’ tab
8. Select ‘Intranet Zone’ and click on ‘Custom Level’
9. Enable ‘Automatic prompting for ActiveX controls’
10. Select ‘Prompt’ for ‘Download signed ActiveXcontrols’ and ‘Run ActiveX controls and plug-ins’
11. Restart the Internet Explorer
12. Try to print the report, this time it will prompt you to run the ActiveX  controls and plug-ins
13. Click 'Yes'

If there are any more questions, please let me know.
Thanks.

Answer 4

 

Hi,

  Thanks for the information. I am trying to follow the steps but i coudn't fnd any options for delete the activex control. Why is it this activex control often getting sme problem and we need do this quiet often.

   is there any latest version

 

Thanks & Regards

Rajesh V

Answer 5

The following worked like a charm for me:

Go to C:\WINDOWS\Downloaded Program Files, right click on RSClientPrint Class and select remove. 

Answer 6

 

Xiao-Min

 

Thanks for your help.

 

I have followed your directions and am now prompted to install the SQL/Microsoft ActiveX control, but I still get the same error after it installs.  Any other suggestions?

 

Sam

 

 

Answer 7

I'm getting the same error.  I can get to the point that I'm prompted to install the active x control, but it fails saying "Error loading resource library"

 

Anyone??? Bueller??? Bueller???

 

Thanks,

Chris

Answer 8

We do not get the error in our QA environment that has SP1 installed.  However, we have had some issues with SP1 on production and have not installed it on production.

Answer 9

found some other directions:

 

Try this:
* Close MS Internet Explorer
* Erase all content of C:\WINDOWS\Downloaded Program Files\ directory
* Open MSIE and navigate to report you want to print
* Click the Print button - you'll be asked to install ActiveX printing component.
* Confirm the installation
* Confirm the error message
* Copy all RSClientPrint*.rll files from C:\Windows\ to C:\WINDOWS\Downloaded Program Files* Try to print the report again - Voila, it works now :-)

 

Seems a little drastic - deleting everything.

 

It fixed my problem on my production server - 9.0.3257 version

not on dev - 9.0.3282 .

 

I'm sick of this darn print control.

Answer 10

I also tried just copying the *.rdl files in the command prompt without deleting everything, but it didn't work until I removed everything and then copied again.

 

Answer 11

 

This sounds good in theory.  However, I can't paste anything into my c:\windows\downloaded program files* directory.  Any ideas?

 

Thanks,

Chris

Answer 12

 

Go to the command line and use the xcopy command.

 

xcopy /?

 

for help.

Answer 13

My solution was to do this:

 

Install 3282 patch on server (already had this)

 

Install Report Server redist (http://forums.microsoft.com/msdn/ShowPost.aspx?PostID=4038983&SiteID=1) - on client and server.  Not sure if both are necessary.

 

Go to the c:\windows\downloaded program file

 

'Remove' the Report Server Client print controls. 

 

Restart the browser and print. 

 

The only diff from what I've been doing would be the install of the redist.

Answer 14

This has only worked for one computer out of 6 - if anyone has any other suggestions I'd appreciate them.

Answer 15

 

This is what i did to fix the above the error message.. I got the above error message after i went installed this on my computer

http://www.microsoft.com/downloads/details.aspx?familyid=82833F27-081D-4B72-83EF-2836360A904D&displaylang=en

after u install this make sure and u restart IIS (IISReset). and then go run that report..

 

The first time you run the report u would get a error message that says "Unable to Load Client print" click on and then on u will get a bar on top of the IE to install the Active X control Go ahead and install it.. and then it will try to refresh that page and then hit retry.. click on the print control and it prompt to install the active x control and then install it.. and then u will see the print window pop on your machine..

 

I have tried doing it in my test server which is Windows Server 2003 and has sql server 2005 and SSRS 2005 on the same computer.

 

Hope this helps.

 

Thanks,

Karen

Answer 16

I'm a bit confused all the MSFT stuff on this fix says to install the 2008 Report Viewer distributable. 

 

I uninstalled the 2008, installed the 2005 and restarted iis and cleared the .dll/class from the client machine.  Still no luck.

Answer 17

I am using 2005 and not 2008

I have tried this solution on two or 3 computers and it works fine..

Answer 18

I followed the post at http://forums.microsoft.com/msdn/ShowPost.aspx?PostID=4038983&SiteID=1 

 

It's just not working out.  I got it to work on my desktop, but it just started working randomly and I can't reproduce on a test workstations. 

Answer 19

Do u have the same version of the report viewer as of in the link that i provided..

 

Answer 20

Yes, I tried installing that on the server then removing and unregistering the RSClientPrint.dll - same outcome.  BUT, the 2008 report control works for my pc - just not for anyone else.  I think the 2005 and 2008 refer to Visual Studio versions. 

 

Are you installing this on your client machines as well?  I did try that, but that's not how I've been informed that we need to distribute to most users, since we don't do local mode printing.

Answer 21

 

No i just installed it in the report server

Answer 22

I have deregistered the dll

removed the active x addon

 

tried the report again, it asks me to install the file which is fine.

still getting error loading resource library

 

waiting to hear back from Microsoft

Answer 23

I got the same error on one of our production machines today and this is what i did..

 

First i had installed this link  http://www.microsoft.com/downloads/details.aspx?familyid=82833F27-081D-4B72-83EF-2836360A904D&displaylang=en on my webserver and  then gave IIS reset.

 

And then in the Client machine.. If they have already using the old report viewer control.. then go to

C:\Windows\DownloadedProgramfiles and look for RsClient.dll and the right click on it and hit remove...

 

Be sure your application or the internet explorer page that is using report viewer is closed.

 

Then open IE. run that report and then hit print the button.. It will say Cannot load print Control and then click on Ok and the top double click on the active X control so that u can download...

 

Hit retry when it asks to refresh that page.. Once that is done click on the print button again and now it should ask u install the print control and after it installs it. it will work...

 

Thanks,

 

Karen

 

Answer 24

Hi Braddo,

 

Can you provide some details about your environment?

 

What version of RS are you using?

What version of the Report Control are you using?

What is in your \windows\downloaded program files\ directory?

Do you have all of the latest Microsoft updates installed?

Are you using the Report Control and if so, is it in Local Mode or Server mode report viewing?

 

Brian's blog might help you: http://blogs.msdn.com/brianhartman/default.aspx

 

Any other details you can provide would really help us nail down what your issue might be.

 

 

Answer 25

 

All,

 

I followed the different solutions for resolving this error. I basically ran any update I could find.

I've updated sql, reportviewer, GDI+ etc.

Currently running on this dev. env

Windows XP (fully patched)

VS2005 and 2008 (both updated with the latest patches incl. those mentioned for the reportviewer control/GDI+)

SQL Server 9.0.4028

RS : 9.0.4028

 

RSClientPrint.cab 

• rsclientprint.dll  2005.090.4028.00
• gdiplus.dll 5.1.3102.3352 (xpsp_sp2_qfe.080415-1302)

            

It still fails with the error as stated in this threat.

When debugging it seems to fail on the actual print method of the rsclientprint class as called in the reportviewerwebcontrol.

**************************

<HTML>

<BODY onload="Print()">

<OBJECT ID="RSClientPrint" CLASSID="CLSID:41861299-EAB2-4DCC-986C-802AE12AC499" CODEBASE="/Reports/Reserved.ReportViewerWebControl.axd?ReportSession=r0ps5ryunbbrw4mqbg1ouz45&amp;ControlID=32b7874aa88840c3a728a98959792aa5&amp;Culture=6153&amp;UICulture=9&amp;ReportStack=1&amp;OpType=PrintCab#Version=2005,090,4028,00" VIEWASTEXT></OBJECT>

 

(.......removed)

 

RSClientPrint.Print("\/Reports\/Reserved.ReportViewerWebControl.axd", "ReportSession=r0ps5ryunbbrw4mqbg1ouz45&ControlID=32b7874aa88840c3a728a98959792aa5&Culture=6153&UICulture=9&ReportStack=1&OpType=PrintRequest", "xxx")

 

}

</script>

</BODY>

</HTML>

****************************************

 

Thanks for any info you can provide me. I suspect the CLSID is part of the issue but no clue how to resolve this.

 

Kind regards,

Bram

 

Answer 26

I too have followed all instructions and am not succeeding on this issue.  Brad tried to help, but recommended we contact PSS.  Unfortunately this is not an option for me right now.  I've managed to get it working on one client machine, but cannot replicate that success on test machines. 

Answer 27

Hey Bram,

 

What is in your \windows\downloaded program files\ directory? The resource load error is most likely for one of the rsclientprint.rll files.

 

We have seen several customers encounter this issue, but so far we have not been able to isolate the cause, which is most frustrating to them and for us.

 

 

 

Answer 28

I'll chime in here...same versions.

Both are XP Pro SP2

On a non-working machine:

RSClientPrint 2005 Class
ID: {41861299-EAB2-4DCC-986C-802AE12AC499}
version:2005,90,3282,0

On a working machine:

RSClientPrint 2005 Class
ID: {41861299-EAB2-4DCC-986C-802AE12AC499}
version:2005,90,3282,0

Answer 29

Hey Sam,

 

Kind of an oxymoron where it works and it does not work.

 

Where are all of the files from the rsclientprint.cab file located on each client machine?

 

Answer 30

Hi Brad,

 

Thanks for you prompt reply and sorry for the delay on my end.

 

I have the following files in my dl prog. dir:

2x Java runtime env.  1.6 etc.

RSClientPrint 2005 class Version 2005,90,4028,0

 

That's it currently.

 

One of the articles talked about removing most items here.

I did so but can't do without my java runtime. (some business related appl. rely on it.)

 

I did try to copy all .rll files there as well but this seems sligthly odd to me. (as far as I know those were usually located in system32?)

 

Thanks again,

Bram

 

 

 

 

Answer 31

 

If they are the files we are talking about then - C:\WINNT\Downloaded Program Files.

Answer 32

I'm having the same issue.  I used to get the Unable to load print control error, now I get this error.

I've tried every solution I can find on these forums with no luck.

Most of the issues I've read about seem to be Sharepoint specific, although I'm getting this error from MS CRM.

Answer 33

Can several of you please run from a command prompt and post the results?

 

dir /s "%windir%\downloaded program files\*clientprint*"

 

Possible solution would be to go into Internet Explorer and Manage Add-ons. Remove all RS client print related active X controls.

 

Answer 34

On the working machine:

08/05/2008  09:08 AM           582,168 RSClientPrint.dll
08/05/2008  09:09 AM             1,600 RSClientPrint.inf
10/14/2005  03:44 AM            10,968 RSClientPrint_1028.rll
10/14/2005  03:44 AM            11,480 RSClientPrint_1031.rll
10/14/2005  03:44 AM            10,968 RSClientPrint_1033.rll
10/14/2005  03:46 AM            11,992 RSClientPrint_1036.rll
10/14/2005  03:47 AM            11,480 RSClientPrint_1040.rll
10/14/2005  03:47 AM            10,968 RSClientPrint_1041.rll
10/14/2005  03:47 AM            10,968 RSClientPrint_1042.rll
10/14/2005  03:47 AM            10,968 RSClientPrint_1043.rll
10/14/2005  03:49 AM            10,968 RSClientPrint_1046.rll
06/28/2006  04:26 PM            11,552 RSClientPrint_1049.rll
10/14/2005  03:49 AM            10,968 RSClientPrint_1053.rll
10/14/2005  03:49 AM            10,968 RSClientPrint_2052.rll
10/14/2005  03:49 AM            11,480 RSClientPrint_3082.rll

On the non-working:

08/05/2008  09:08 AM           582,168 RSClientPrint.dll
08/05/2008  09:09 AM             1,600 RSClientPrint.inf
06/28/2006  04:26 PM            11,552 RSClientPrint_1049.rll

Answer 35

08/05/2008  05:58 PM           576,528 RSClientPrint.dll
08/05/2008  05:59 PM             1,600 RSClientPrint.inf
10/14/2005  01:46 AM            11,992 RSClientPrint_1036.rll
10/14/2005  01:47 AM            11,480 RSClientPrint_1040.rll
10/14/2005  01:47 AM            10,968 RSClientPrint_1041.rll
10/14/2005  01:47 AM            10,968 RSClientPrint_1042.rll
10/14/2005  01:47 AM            10,968 RSClientPrint_1043.rll
10/14/2005  01:49 AM            10,968 RSClientPrint_1046.rll
06/28/2006  02:26 PM            11,552 RSClientPrint_1049.rll
10/14/2005  01:49 AM            10,968 RSClientPrint_1053.rll
10/14/2005  01:49 AM            10,968 RSClientPrint_2052.rll
10/14/2005  01:49 AM            11,480 RSClientPrint_3082.rll

Answer 36

Sam - You are missing a lot of RLL files in the non-working scenario. How was the control installed? English US is RLL with 1033 in the name. 1049 is Russian.

 

Kevin - For some reason, you do not have all of the RLL files either. How did the control get installed as well?

 

If you are using Reporting Services Server, you can find an RSClientPrint.cab file in the program files directory. In that cab is all of the RLL files. Please check to make sure the cab is correct.

 

Rather odd that rll files are missing in both cases. The biggest question again is how did the control get installed originally and where did the files come from.

 

If anyone would like to take off line for more direct contact, email me at [e-mail]. If we can get an answer together, we can post back here to help others.

 

 

 

Answer 37

For me I get:

 

On working machine:

 

08/05/2008  05:58 PM           576,528 RSClientPrint.dll
08/05/2008  05:59 PM             1,600 RSClientPrint.inf
10/14/2005  03:44 AM            10,968 RSClientPrint_1028.rll
10/14/2005  03:44 AM            11,480 RSClientPrint_1031.rll
10/14/2005  03:44 AM            10,968 RSClientPrint_1033.rll
10/14/2005  03:46 AM            11,992 RSClientPrint_1036.rll
10/14/2005  03:47 AM            11,480 RSClientPrint_1040.rll
10/14/2005  03:47 AM            10,968 RSClientPrint_1041.rll
10/14/2005  03:47 AM            10,968 RSClientPrint_1042.rll
10/14/2005  03:47 AM            10,968 RSClientPrint_1043.rll
10/14/2005  03:49 AM            10,968 RSClientPrint_1046.rll
06/28/2006  04:26 PM            11,552 RSClientPrint_1049.rll
10/14/2005  03:49 AM            10,968 RSClientPrint_1053.rll
10/14/2005  03:49 AM            10,968 RSClientPrint_2052.rll
10/14/2005  03:49 AM            11,480 RSClientPrint_3082.rll
              15 File(s)        723,856 bytes

 

 On Non Working:

 

08/05/2008  05:58 PM           576,528 RSClientPrint.dll
08/05/2008  05:59 PM             1,600 RSClientPrint.inf
               2 File(s)        578,128 bytes

 

Answer 38

I haven't heard from brad for a day or two, so I'll post what worked for me.

As Brad said, I did not have the 1033.rll file.  I copied this from another working computer to a non-working machine and the problem was fixed.  The XCopy DOS command must be used - you cannot cutnpaste/dragndrop.  For some machines I found directories labeled CONFLICT.1 or CONFLICT.2.  It was necessary to delete them with the CMD prompt using DEL and RMDIR.

You can see if you have these directories by running the listing command Brad posted above.

We distribute this activeX to our clients with electronic software distribution, so we will update the .cab which that is using and that should fix all of our standard users.

I'd still like to resolve the issue with only the 1049.rll file being delivered. 

The .cab on our server contains all the files - 13 .rlls I believe.

Answer 39

Aside from copying the cab files from a working machine, where else can I get the files?  I'm pretty sure I must have old files from before the hotfixes or before we upgraded to CRM 4.0 during which time we also upgraded to SQL 64bit edition.  There have been a lot of changes to our environment, so it might be hard to pinpoint what went wrong when.

Answer 40

I finally got it working!!!
Here is what worked for me:



Downloaded RSClientPrint.cab (Can't remember where i got it from.  Sorry)

Extracted the cab into a folder.

In a command prompt, navigated to the Downloaded Program Files directory.

Ran xcopy c:\FolderName /e    (which copies all the files to the current directory)

Restarted IE, and it worked.

I hope this helps anyone still having this problem.

Answer 41

Can someone please help me out.  I still have the same issue about error loading resource library.
I have tried everything?

We are running reporting services 2000 and the client printing is not working!
What do i need to do on the client?  What do I need to do on the server ?

Answer 42

If you are missing some of the .rll files from the Downloaded Program Files folder, try looking in your System32 folder. On several machines I found an old copy of RSClientPrint.dll and 12 of the .rll files (all but the 1049/russian file). 

Once I found the files in System32, I did the following:

• Unregistered the RSClientPrint.dll from System32
• Deleted all of the RSClientPrint* files from System32
• Removed (Right-click > Remove) the currently registered RSClientPrint control the Downloaded Program Files directory
• Assuming that you have applied CU9 (or later) or SQL Server SP3, the when you open the report and click the print button, the new control is downloaded and installed in IE.

This was also a pretty good thread - http://social.msdn.microsoft.com/Forums/en-US/sqlreportingservices/thread/8d7f3b6a-6a23-4c25-a9ae-846d1391bf9e/

One thing that I did realize after the fact from a brief mention by Brad in one of the threads is that the SQL Server Redistributable 2005 SP1 or 2008 is NOT required on the server at all.

Hope that helps.

Matt

Answer 43

I was really looking for what steps I need to take on the server and client.  Do I need to patch the server with the KB update ?  Should I install all updates on the server?

Answer 44

Yes, you should patch the SSRS server with all the security updates.   When you do that, the new client print control should automatically download and install on the client side the next time the user tries to print.

Hope that helps,
-Lukasz

---

This posting is provided "AS IS" with no warranties, and confers no rights.

Answer 45

I'm still having issues with this.

I'm able to get workstations functioning by placing the dlls and rlls into winnt, but we're having issues with asp.net applications that embed the reportviewer.  They are getting the unable to load library error.  I've installed the redistributable sp1. 

Also, I've removed our manual fix from my computer and am still getting the error loading resource library error message and get no .rll files installed.  If I were to copy them to this directory, all would be well.

Directory of C:\WINNT\Downloaded Program Files

07/25/2002  06:13 PM            24,576 dwusplay.dll
07/25/2002  06:13 PM           196,608 dwusplay.exe
07/27/2004  04:48 PM           323,584 isusweb.dll
08/19/2004  12:10 AM            24,576 MyApps.dll
08/05/2008  09:08 AM           582,168 RSClientPrint.dll
08/05/2008  09:09 AM             1,600 RSClientPrint.inf
10/16/2008  02:16 PM               293 wuweb.inf

 

 

Answer 46

I just tried installing the activex for the browser on the report server.  Everything worked fine. 

I'm thinking it's a firewall issue now.  Does anyone know how the .rll files would be blocked, but not the .inf and .dll?

Answer 47

I tried printing from the passive node of the cluster.  Reports is only running on node 1.  So it seems the .rll files make it from one computer to another.  We have a web port and SSL port open.  I can't find any documentation claiming we need anything else.

Answer 48

Did you install the updated ReportViewer distribution that contained the security fix? Brian Hartman has a great blog post available which has links to all the downloads for this GDR.

http://blogs.msdn.com/brianhartman/archive/2008/11/05/client-print-fails-to-load-after-microsoft-update-956391.aspx

Let me know if that doesn't solve the problem.

-Lukasz

---

This posting is provided "AS IS" with no warranties, and confers no rights.

Answer 49

Yes, did that.

I'm thinking it's some kind of strange security anomoly in our environment.

I had a security person try it and it worked for them.

Answer 50

Do you have a support agreement with MS?  If so, I'd recommend calling Customer Support since it seems like on the forums we won't be able to get enough information to determine what is happening. 

Hope that helps,
-Lukasz

---

This posting is provided "AS IS" with no warranties, and confers no rights.

Answer 51

Yes, we do, but only a certain number of hours per year - and we're working on implementing exchange this year.  Getting them is tough.

Like I said, I had a security person remove all of her existing RSClient files and had her try the install.  That worked, all .rlls are there

Then I tried it again on my computer. No go

Then we had her come to my computer.  No go.

Then we went to a training computer and both tried it.  Worked fine. 

What could be the problem there?

Also, where are the .dlls and .rlls being pulled from when someone is using the reporting control in c# .net app? 

If we've installed all the proper files on their computer and regular report printing works fine, is it looking in a different location for these files?

Thanks so much for any help you can provide. 

edit: just went by the guy's desk who is having this problem and it's a different error....the unable to load print control one.  I think he needs to update visual studio to use the new reportviewer control - we'll see what happens.

Sam

Answer 52

Actually did some digging and found the following at the bottom of the Security Bulletin release... so you don't have to worry about burning your support incidents.  

 

http://www.microsoft.com/technet/security/bulletin/ms08-052.mspx

 

Support

• Customers in the U.S. and Canada can receive technical support from Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge for support calls that are associated with security updates.

 

• International customers can receive support from their local Microsoft subsidiaries. There is no charge for support that is associated with security updates. For more information about how to contact Microsoft for support issues, visit the International Support Web site.

 

Answer 53

I've tried numerous sugggested solutions for this problem, but the thing that did the trick was copying (in a command shell !!!) the .rll files to the folder "\windows\downloaded program files".
You cannot drag and drop these in explorer, you have to go through a cmd-prompt.
The files are in the RSClientPrint.cab, which you can find in the bin-folder of ReportingServices ( usually \Program Files\Microsoft SQL Server\MSSQL.??\Reporting Services\ReportServer\bin)

Hope this works for you.

Peter

Answer 54

Finally fixed!

I did everything suggested on this forum, and still a persistent problem on only some of the machines. The ultimate fix was to delete all of the RSClientPrint*.* files (13 rll files, 1 inf and 1 dll) from the Windows\System32 folder. I don't think they're supposed to be there, and don't know how they got there, because they weren't on any of the machines with no printing problems. In any event, it fixed the problem on 23 computers with printing issues.

Answer 55

Thank you RabbitGuy! I tried everything I have ever read before and nothing ever worked... until I read your post... Thanks!

Answer 56

Man, this was a hard thing to solve! the user had 2 different versions of RSClient(which I didn't realize until I saw RSCLient somewhere and RSClient2005 somewhere else!) what helped me to solve my issue is some combination of what you all said here and it helped me to determine what should had been done in my specifical case:

1 On Internet Explorer go to Manage Add ons> Enable\disable add ons
 Choose: Add-ons that have been used by IE
 Scroll down and find RSClientPrintClass, select it and delete it(there's a button  down at the right side)

1 Close MS Internet Explorer
2 Delete RSClientPrint Class (or RSClient Print Class 2005) in C:\WINDOWS\Downloaded Program Files\
3 Delete all these files:
  RSClientPrint*.rll
  RSClientPrint.inf
  rsclientprint.dll
  gdiplus.dll (if it is there)
  Delete these files from the following directory/ies:
  C:\Windows\
  C:\WINDOWS\System32
4.Go to regedit (start>run>regedit or regedt32 as you prefer)
  Look for the value rsclient and delete every entry and content folder
  (all these entries have to be deleted so the version coming from your SSRS Server could be the only one version in the computer) be careful and notice that you should be deleting entries corresponding to Reporting Services Client only. ONLY!

 5. Look again in regedit, look again for RSCLient, there should not be any entry for RSClient or RSClient 2005.
 6. Open Internet Explorer, go to SSRS, open the required report, click on the print button
This will automatically update the RSSClient and finally it won't show that horrible error message saying that it's not possible to upload the library!! it was the worse headache ever!!!!

Answer 57

We are having to do this (delete all RSClientPrint*.* from system32) across our domain after the patches released in October 2009.