Erro instalação do HOST INTEGRATION SERVER

Question

Boa tarde senhores,

Estou precisando instalar o Host Integration Server na minha máquina e esta apresentando o log abaixo.

Estou usando win 7, 64bits

Podem me ajudar?

Obrigado.

=== Logging started at: 14:18:06 quarta-feira, 25 de julho de 2012 Build: 8.5.4224.0 Calling process: C:\Users\wsouza\Desktop\BZT_HIS_2010\Setup.exe === The current user is MONGERAL\wsouza. Computer name: WKMTZWSOUZA3 OS Version: 6.1 Build: 7601 Service Pack: 1.0 Suite: 256 Product Type: 1
[14:18:06 Info] Command Line: C:\Users\wsouza\Desktop\BZT_HIS_2010\Setup.exe
[14:18:06 Info] Language: 1033
[14:18:09 Info] Raw module path: C:\Users\wsouza\Desktop\BZT_HIS_2010\Setup.exe
[14:18:09 Info] Universal module path: C:\Users\wsouza\Desktop\BZT_HIS_2010\Setup.exe
[14:18:09 Info] Raw module path: C:\Users\wsouza\Desktop\BZT_HIS_2010\Setup.exe
[14:18:09 Info] Universal module path: C:\Users\wsouza\Desktop\BZT_HIS_2010\Setup.exe
[14:18:10 Info] Raw module path: C:\Users\wsouza\Desktop\BZT_HIS_2010\Setup.exe
[14:18:10 Info] Universal module path: C:\Users\wsouza\Desktop\BZT_HIS_2010\Setup.exe === Logging stopped: 14:18:10 quarta-feira, 25 de julho de 2012 === === Logging started at: 14:18:11 quarta-feira, 25 de julho de 2012 Build: 8.5.4224.0 Calling process: C:\Users\wsouza\AppData\Local\Temp\EBZ45836.tmp\Setup.exe === The current user is MONGERAL\wsouza. Computer name: WKMTZWSOUZA3 OS Version: 6.1 Build: 7601 Service Pack: 1.0 Suite: 256 Product Type: 1
[14:18:11 Info] Command Line: C:\Users\wsouza\Desktop\BZT_HIS_2010\Setup.exe /Relaunch /RunningFromTemp /SetupXML C:\Users\wsouza\AppData\Local\Temp\EBZ45836.tmp\HIServer_x64.xml
[14:18:11 Info] Language: 1033
[14:18:11 Info]
[14:18:11 Info] Running prehook init function
[14:18:11 Info] Entering PreInitHookServer
[14:18:11 Info] Detecting SNA version
[14:18:11 Info] SNA version is 6.0
[14:18:11 Error] d:\bt\6291164\private\setup\prehook\snaupgrade.cpp(118): Erro não especificad
[14:18:11 Error] d:\bt\6291164\private\setup\prehook\prehook.cpp(252): Erro não especificad
[14:18:11 Info] Leaving PreInitHookServer
[14:18:11 Info] Prehook Init function returned: -2147467259.
[14:18:11 Info] Prehook Init function failed and returned the following error message: The currently installed product is not supported for upgrade. See the Installation Guide for supported upgrade scenarios. === Logging stopped: 14:18:16 quarta-feira, 25 de julho de 2012 ===

Answer 1

Olá WLFSOUZA,

Não é fácil ajudar com base nesta tua descrição do erro. Mas pelo que me apercebo, ele está a tentar efectuar um upgrade: “snaupgrade.cpp(118)”; “The currently installed product is not supported for upgrade.” o que me leva a crer que deves ter uma versão actualmente instalada na máquina.

Tenta validar se já existe uma versão, se sim tenta desinstalar a versão existente e tenta novamente correr esta instalação.

---

Sandro Pereira
DevScope | MVP & MCTS BizTalk Server 2010
http://sandroaspbiztalkblog.wordpress.com/ | @sandro_asp
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