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Can receive emails in Outlook 2010 but cannot send from one of two email addresses

    Question

  • I am using Outlook 2010. Two email addresses are used but one stopped sending today. Why and how do I fix it?
    • Moved by Wayne Fan Monday, October 31, 2011 2:56 AM It's an Office issue, thanks. (From:SharePoint 2010 - General Questions and Answers)
    Friday, October 28, 2011 3:08 AM

Answers

  • Hi, Ida

    What type of Email account are you using?

    You can refer to follwing KB articles troublehoot this issue:

    "How to troubleshoot Outlook when you cannot send or receive e-mail:"

    http://support.microsoft.com/kb/286040

    "Troubleshooting error messages that you receive when you try to send and receive e-mail in Outlook"

    http://support.microsoft.com/kb/813514

     

    Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything I can do for you, please feel free to let me know.
     
    Best regards
    William Zhou
    --------------------------------------------------------------------------------
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    Monday, October 31, 2011 3:01 AM