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SharePoint Designer 2013

    Question

  • I am unable to open site from SharePoint designer 2013. The error message when I try to Sign in is "There is a problem with your account". 

    Please help!

    Thursday, August 14, 2014 9:40 PM

Answers

  • Open the Registry Editor. You can do this by going to the Start menu (I’m still a Windows 7 stalwart, so I can’t vouch for how this might work on Windows 8), choosing “Run”, and typing “regedit” in the Open: box.

    Look for the keys:

    HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Common\Open Find\Microsoft SharePoint Designer\Settings\Open Site

    and

    HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Open Find\Microsoft SharePoint Designer\Settings\Open Site

    Delete both of the ClientGUID keys. You can do this by highlighting the key and hitting the Delete key or right clicking and choosing Delete.

    Friday, August 15, 2014 2:31 AM