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Ordnance Survey Maps

    Question

  • Ordnance Survey maps not working at the moment 17:40 BST 6 July 2011. Getting the odd tile but they disappear on zoom in. Getting 99% road maps.

    Anyone?

    Wednesday, July 06, 2011 4:41 PM

Answers

  • Last night we began the rollout of our lavender maps to the world as the default map style. While our edge caching network was repopulating with new tiles there was a period in which users saw a mix of both legacy tiles and new tiles. Some of the old tiles were cached on the server while awaiting an update; some were cached on the local client. This caused the effect of multiple map style tiles being loaded into view as illustrated above - this was expected and we were comfortible considering the minimal amount of time the maps would be mixed.

    Unfortunately, by setting the default map style to lavender, we also outranked the properties for maps like Collins-Bartholemew, Ordinance Survey, Native Bird's Eye and Enhanced Bird's Eye map modes. This led to any map style without the appropriate legacy setting being switched to lavender. We have a fix in place and these maps will be available soon.

    Apologies for any inconvenience.

     

    Chris Pendleton

    Sr. Program Manager Lead

    Bing Maps, Microsoft Corp.

     

    Thursday, July 07, 2011 1:01 AM
    Owner

All replies

  • Ordnance Survey, Collins Bart, and Birdseye with labels tiles appear to all be broken at the moment following the launch of the new g=700 tileset. There's been no acknowledgement from MS yet, but here's a post I wrote earlier today with my findings:

    http://alastaira.wordpress.com/2011/07/06/bing-maps-hybrid-imagery-style-generation-700-and-broken-labels/


    twitter: @alastaira blog: http://alastaira.wordpress.com/
    Wednesday, July 06, 2011 5:04 PM
    Moderator
  • I posted this in tanoshimi's blog and am pasting here:

    I was aware (at least as a commercial user) that the change to the tiles was coming today, July 6th. They had sent out a newsletter a month or two ago warning that the tiles for v6.3 users would automatically switch to the newest Bing tiles (version 1.2 of the lavender tiles). Of course, they should have reminded everyone of the change. They really have a poor communication system in place.

    I sent an email to Bing support earlier because I got a mix of tiles myself and it was not a caching issue on my end. Here is the response I just recieved about 1 pm EST.
    “As per your communication, I understand that you were asking about the mix of old and new Road styles on the AJAX map control. There was Microsoft internal communication sent out (Bing Maps Sales included) late last night notifying of the possibility of this issue.

    This is a known issue and customers can expect it to be ongoing for around 3 to 10 hours, depending on when the cached old images are refreshed with the newer ones. As far as we’re aware, no other functionality is affected apart from the visible difference in the tiles.”

    I did not complain about labels because I was not aware of the problem, I guess lets see what happens in a few hours.

    P.S. – I also hate the lavendar style and have complained. We all need to complain loudly and maybe someone will listen.


    Sasha dos Santos Software Engineer Pro Tech Monitoring, Inc. http://www.ptm.com
    Wednesday, July 06, 2011 6:00 PM
  • FYI: I noticed that Bird's eye is not showing labels.

    Sasha dos Santos Software Engineer Pro Tech Monitoring, Inc. http://www.ptm.com
    Wednesday, July 06, 2011 6:10 PM
  • @Sasha - I believe the announcement in the newsletter you’re referring to is the same as that repeated at the top of the page at http://msdn.microsoft.com/en-us/library/ff701721.aspx:
    “…starting November 2010, you can opt-in to the new map style when you use the Bing Maps APIs. This opt-in period will end on July 5, 2011. On July 6, 2011, the new “road” map style will become the only “road” style available.”

    However, this relates only to the *road* map style and (in your description) to v6.3 - I’m not aware of any announcements that were made in regards to changes to the Ordnance Survey, Collins Bartholomew or Hybrid (i.e. birds eye with labels) tilesets used in v7.


    twitter: @alastaira blog: http://alastaira.wordpress.com/
    Wednesday, July 06, 2011 6:21 PM
    Moderator
  • Looking back at emails, the newsletter was sent on June 10th and included a link to this pdf which explains the changes to labels. It is easy to miss the fact that aerial labels are being changed as it's mentioned as an aside on pg. 5

     

    pdf: http://www.bingmapsupgrade.com/assets/files/11_06_06_Bing_Maps_July_2011_New_Map_Style_FINAL.pdf?eventID=218&custID=&indID=

     

    The newsletter does say: P.S. United Kingdom customers will be happy to know that there are no changes to the Collins Bartholomew, Ordinance Survey, and United Kingdom map styles with the 1.2 release

    Which apparently did not happen as it seems those tiles are having issues.

     

    FYI: I just reported the Bird's Eye labels not showing to Bing customer support and they are looking into it.


    Sasha dos Santos Software Engineer Pro Tech Monitoring, Inc. http://www.ptm.com
    Wednesday, July 06, 2011 7:42 PM
  • Wow - I totally missed that box out on page 5 - thanks for pointing it out!

    Still, that appears to be the total amount of communication there's been on this issue...


    twitter: @alastaira blog: http://alastaira.wordpress.com/
    Wednesday, July 06, 2011 8:01 PM
    Moderator
  • While we're (sort of) on the subject, and now that Sasha has drawn my attention to it, I'd like to point out that the reasoning given for today's changes (on page 5 of the aforelinked document) is so that "the user experience is consistent (and consistently better)".

    For those of you outside the UK, you may not realise that, even after today's upgrade, we do not use the Lavender road style here. Rather, the road style in the UK is very similar to the old road style used in v6.3. Likewise, Japan also has its own road style different from Lavender. So any "consistency" of the Lavender style does not apply at a global scale.

    That also explains why many UK users have been surprised by today's changes because, up to now, any communications regarding the "new" map style have not had any effect on maps of the UK. I, for one, have therefore largely been ignoring them, as I wasn't expecting to notice any effects.

    But, if anything, today's change has decreased the consistency of the map styles available in the UK... what we used to have was a road style and a hybrid style that were consistent with each other. What we now have is a "classic" style road map, but "Lavender" style labels on the hybrid map. (although at least the hybrid tile labels seem to have sorted themselves out and are now all serving g=700 tiles). So switching between aerial and road in a UK map now shows very different set of features on the map.

    But Ordnance Survey and London Map styles are still broke. And labels for angled hybrid tiles.

    new road style

    New UK Road Style


    new aerial style

    New UK Hybrid style


    twitter: @alastaira blog: http://alastaira.wordpress.com/
    Wednesday, July 06, 2011 9:12 PM
    Moderator
  • Last night we began the rollout of our lavender maps to the world as the default map style. While our edge caching network was repopulating with new tiles there was a period in which users saw a mix of both legacy tiles and new tiles. Some of the old tiles were cached on the server while awaiting an update; some were cached on the local client. This caused the effect of multiple map style tiles being loaded into view as illustrated above - this was expected and we were comfortible considering the minimal amount of time the maps would be mixed.

    Unfortunately, by setting the default map style to lavender, we also outranked the properties for maps like Collins-Bartholemew, Ordinance Survey, Native Bird's Eye and Enhanced Bird's Eye map modes. This led to any map style without the appropriate legacy setting being switched to lavender. We have a fix in place and these maps will be available soon.

    Apologies for any inconvenience.

     

    Chris Pendleton

    Sr. Program Manager Lead

    Bing Maps, Microsoft Corp.

     

    Thursday, July 07, 2011 1:01 AM
    Owner
  • Thanks for taking the time to respond, Chris.

    I think it's reasonable to expect there to be a slight period of instability while an entire new style is rolled out (by my calculations, re-tiling the entire world at zoom levels 1-19 involves deploying some 366,503,875,924 tiles!), but I thought that was the whole point of employing the g parameter? Couldn't the new tiles could have been silently deployed to the ECN and then switched on all at once by simply pointing clients to g=700 (and, possibly a browser cache clear on the client)? I'm probably oversimplifying things...

    Anyway, it's good to know that the disappearance of the OS/CB/BE map styles was a mistake rather than a planned phase out - thanks for acknowledging this and letting us know you're working on a fix.

    Just to clear up any remaining confusion, could you possibly confirm the current publicly-stated end position for UK map styles? As I said, I wasn't actually expecting to see any changes yesterday since, as far as I've always been told, the Lavender map style will not be coming to the UK. As of this morning, we now have a situation as follows:

    • Road map style at far zoom levels (1-4) matches the "new style" in the rest of the world, but then changes to its own "classic style" for subsequent zoom levels.
    • Birds' eye with labels, non-angled (i.e. what used to be called the hybrid map style) show the "new style" at all zoom levels, matching the rest of the world.
    • Birds' eye with labels, angled (i.e. what used to be called birds-eye, with labels) show the "new style" at zoom levels 1-13 (since, up to that point, the angling doesn't kick in), but then the labels that show at zooms 14-19 are still the "old style" labels.

    Should we expect to see angled birdseye labels updated to Lavender style in the near future too? (Otherwise, the objective of consistency seems rather wasted - I don't think that users expect to see a change in labelling just by clicking a "show angled view" button). And every time we read that "Lavender is the default map style for the whole world", should we continue to add that footnote saying (* except for the UK and Japan)?

    Thanks for your input.

     


    twitter: @alastaira blog: http://alastaira.wordpress.com/
    Thursday, July 07, 2011 6:12 AM
    Moderator