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Can't install Live ID Sign In Assistant 6.5 on Windows XP SP3

    Question

  • Hi,

    I'm trying to install WLID sign in Assistant 6.5 on a XP SP3 PC but getting install errors. the extract from an install log is from trying to install Microsoft Dynamics CRM Outlook client. As you can see it failed, so i downloaded it maually but still can't install it.

    anyone got any ideas on how to troubleshoot this one?

    16:03:48|   Info| Checking whether installer wllogin_32.msi is locally available
    16:03:48|   Info| Local package for Windows Live ID Sign-in Assistant not found
    16:03:49|   Info| Failed to find the Windows Live ID Sign-in Assistant installer.
    16:03:49|   Info| FWLink defined for Windows Live ID Sign-in Assistant:  http://go.microsoft.com/fwlink/?LinkId=194721&clcid=0x409
    16:03:49|   Info| GetSIDOfLoggedOnUser: Starting
    16:03:49|   Info| GetSIDOfLoggedOnUser: before WTSQueryUserToken, session=0
    16:03:50|   Info| GetSIDOfLoggedOnUser: error happened==1314
    16:03:50|   Info| Using the following Language Pack msi - C:\DOCUME~1\l373\LOCALS~1\Temp\MSCRM_{B8F3C57F-8E49-47BA-B1ED-869D9D63EDA8}\muisetup_1033_i386.msi
    16:03:50|   Info| Initializing COM.
    16:03:50|   Info| Initialized COM.
    16:03:53|   Info| Connect to BITS.

    16:03:53|   Info| Find/create the local temporary directory C:\DOCUME~1\l373\LOCALS~1\Temp\MSCRM_{1288C52C-43F4-49B9-97C8-8E00CC536108}.

    16:03:54|   Info| Requesting download of Windows Live ID Sign-in Assistant installer from http://go.microsoft.com/fwlink/?LinkId=194721&clcid=0x409.
    16:03:54|   Info| Get the job key value wllogin_32.msi as  from the registry.

    16:03:56|   Info| Create a new job for file wllogin_32.msi.

    16:03:57|   Info| Open the registry key value wllogin_32.msi for the download job.

    16:03:57|   Info| Set the job key value wllogin_32.msi as {0EE90A11-4894-4FC8-9243-AA98EB8AA837}.

    16:03:57|   Info| Set the job guid {0EE90A11-4894-4FC8-9243-AA98EB8AA837} in the registry.

    16:03:57|   Info| Add the file wllogin_32.msi to the created job.

    16:03:58|   Info| Set MinimumRetryDelay to: 60 seconds.

    16:03:58|   Info| Set NoProgressTimeout to: 60 seconds.

    16:03:58|   Info| Set Priority to BG_JOB_PRIORITY_FOREGROUND.

    16:03:58|   Info| Create the notify interface.

    16:03:58|   Info| Register notify interface.

    16:03:59|   Info| Set the notify flags to BG_NOTIFY_JOB_TRANSFERRED
    16:03:59|   Info|  | BG_NOTIFY_JOB_ERROR | BG_NOTIFY_JOB_MODIFICATION.

    16:03:59|   Info| Start/resume the download job wllogin_32.msi.

    16:03:59|Warning| Error context : 5.

    16:04:00|Warning| Failed to get error description. Error : 0x80070717.

    16:04:00|Warning| Job wllogin_32.msi encountered the BG_JOB_STATE_ERROR.

    16:04:00|Warning| Windows Live ID Sign-in Assistant did not download successfully.  To try again, ensure your internet connection is working, then try again.
    16:04:00|   Info| Open the registry key value wllogin_32.msi for the download job.

    16:04:00|   Info| Set the job key value wllogin_32.msi as .

    16:04:01|   Info| Cancel the download job wllogin_32.msi.

    16:04:02|   Info| Clean up the BITS downloader.

    16:04:02|   Info| Uninitializing COM.
    16:04:02|   Info| Uninitialized COM.
    16:04:02|   Info| Requesting download of Windows Live ID Sign-in Assistant installer from http://go.microsoft.com/fwlink/?LinkId=194721&clcid=0x409.
    16:04:05|   Info| Windows Live ID Sign-in Assistant downloaded to C:\Documents and Settings\l373\Local Settings\Temporary Internet Files\Content.IE5\KXANCPI7\wllogin_32[1].msi
    16:04:06|   Info| Prereq component installer will use downloaded installer for wllogin_32.msi.
    16:04:06|   Info| Installer path for Windows Live ID Sign-in Assistant set to C:\Documents and Settings\l373\Local Settings\Temporary Internet Files\Content.IE5\KXANCPI7\wllogin_32[1].msi
    16:04:06|   Info| Installing Windows Live ID Sign-in Assistant
    16:04:07|   Info| Launching external process:
    16:04:07|   Info|      CmdLine:  <msiexec /i "C:\Documents and Settings\l373\Local Settings\Temporary Internet Files\Content.IE5\KXANCPI7\wllogin_32[1].msi" /LV* "C:\Documents and Settings\l373\Local Settings\Application Data\Microsoft\MSCRM\Logs\idcrl.log" /qn REBOOT=ReallySuppress>
    16:04:07|   Info|   WorkingDir: <C:\Documents and Settings\l373\Local Settings\Temporary Internet Files\Content.IE5\KXANCPI7>
    16:04:17|   Info| Installation of Windows Live ID Sign-in Assistant failed. Exit code: 1603. Result: Fatal error during installation. 
    16:04:17|   Info| Uninitializing COM.
    16:04:17|   Info| Uninitialized COM.
    16:04:18|   Info| === Setup bootstrap logging started 04/11/2010 16:04:18 ===
    16:04:18|   Info| Bootstrap version: 5.0.9585.101.


    regards, Mark www.NewEdgeDynamics.com
    Thursday, November 11, 2010 8:26 AM

All replies

  • After HOURS..........

     

    Finally figured it out!

     

    http://www.techiecorner.com/112/error-number-0x80070424-in-windows-update-solution/
    Wednesday, July 13, 2011 11:12 PM
  • Spot on!  Thanks!
    Thursday, August 11, 2011 9:44 PM