Just to start off I know how to do it, but I can't get it to work because of this "One or more paid services or a Microsoft Points account is linked to your account. To close this account, make sure each service is canceled and your Microsoft Points account is closed." I've done everything trying to find what is keeping me from closing my account, but I don't know where to look, I don't know if it's an old program that got deleted, or anything along those lines, but I can't find anywhere on the site or messenger that says what I've got linked to this account. Can anyone tell me where I can look? Or what I can do to delete this account? Please Help!
It's not actually that easy. I am having the same issue as the OP. Even though I have nothing associated with the accoutn I want to close, I still received the same message as the OP. It would be much easier if you could just close the accounts. Perhaps there could be some verbiage put in there that if there is active subscription that you will lose access to them. You should also have the option of moving said subscriptions to another Live ID. At this point, it's near impossible to cancel or close Live ID's.