Error in Billing History

Question

When I try to view my past bill under Billing History; I get following error -  

Error

The requested PDF document is not yet generated.

I am using my MSDN subscription; so the billing amount is $0 but I would still like to see how the bill looks like. And was also hoping to see my past usage details in the bill. The only usage that I could see is for the current bill.

The error above is not really helpful in any way or I would rather say, ugly.

   

Answer 1

RucheeG - This is a known issue which we're working to resolve.  Please see Bilal's '"Resource Not Available" errors on your Windows Azure bill' blog post: http://www.bilalaslam.com/2012/03/29/resource-not-available-errors-on-your-windows-azure-bill/.

Thanks,
Bryan

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BL

Answer 2

Yes, agreed this is a bad experience. Ruchee, if you have  $0 bill, you will not get a PDF (for now). However, there was a separate issue where some customers who had non-zero bills were seeing the same message. We are investigating and root-causing that issue right now.