Cannot Access Management Dashboard or Service Application

Question

Hi,

Have PowerPivot installed (successfully?).  On my website I created a PowerPivot type site and can access it and the PowerPivot gallery works fine.  SSAS has an instance up and running (servername\PowerPivot).

However, when I try to access Management Dashboard or the SQL Server PowerPivot Service Application I get an error screen that shows the following:

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Error

An unexpected error has occurred.

Web Parts Maintenance Page: If you have permission, you can use this page to temporarily close Web Parts or remove personal settings. For more information, contact your site administrator.

 

Troubleshoot issues with Microsoft SharePoint Foundation.

Correlation ID: f2150d68-3e90-4e5f-b14c-927ed216f6f7

Date and Time: 08/01/10 6:11:01 PM

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Nothing else in the event viewer.  Thoughts?

-Alan

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My Ramblings @ http://alanwhitehouse.wordpress.com

Answer 1

As way of additional information.   It looks like both the links are pointing to a server page called "ServiceAppDashboard.aspx".   I searched the server for that file and it is nowhere to be found.   Problem with the installation routine maybe?  Anyplace I can manually get this file?

Alan

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My Ramblings @ http://alanwhitehouse.wordpress.com

Answer 2

Hi Alan

   The file you are looking for won't be found anywhere as it is part of a SharePoint feature and they just store it in their database. Can you check the ULS logs. I have gotten this error before but forget the root cause. I should have blogged it when I hit it the first time. :( Check the logs and get back to me.

 

Thanks
Lee

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dd

Answer 3

I think it was a AppPool issue.  I deleted it (again) and recreated the service application and choose a different apppool an now it works....

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My Ramblings @ http://alanwhitehouse.wordpress.com

Answer 4

I was having the same exact problem and couldn't figure out what the issue was. Then went and deleted the PowerPivot service application and all the app pools I had created for it. After this was done, I then created the PowerPivot service application and its app pool again and the problem was solved. It was definitely an app pool issue as Alan mentioned.

Thanks,