Issue with reinstalling an app

Question

Hi

I recently installed the Metro Version of One Note. I accidentally uninstalled the App later. I went back to the store, went to My apps, selected the one note app once again and clicked install.

The one note app shows up again in the Start screen, however when I am trying to open the app, it goes to the store app and displays the message "your app is installed".

Any suggestions on how to resolve this.

Thanks.

Answer 1

Hi Shiva,

Can you confirm that you are talking about the OneNote MX App in the Windows Store.  If you right click on the Start Screen Tile, do you have options to remove the App. If you do, trying removing and reinstalling again.

Thanks

Answer 2

Hi Mark,

Yes, the app in question is One Note MX App. I forgot to mention, I don't see the Uninstall option anymore (I saw it the first time).

Thanks.

Answer 3

Hi Shiva,

We can manually remove One Note MX using the following:

First, open Powershell as an Administrator (right click the tile and its an option at the bottom app bar). Then, type in this command:

Get-AppxPackage –AllUsers

This will get a list of all of the apps on your machine. Look for Microsoft.Office.OneNote in this list.

 Next, use this command

 Remove-AppxPackage FullPackageNameHere

 Replace "FullPackageNameHere" with the FullPackageName entry from the previous command. It's going to look something like this (but yours may possibly be different!): Microsoft.Office.OneNote.8wekyb3d8bbwe 

One Note MX should now be removed from your PC. You can reinstall the App again.

Thanks

Answer 4

Thanks Mark. It worked.