Delete and Backspace Keys Behave Differently in a Drop Down List Control

Question

We have an drop down list control that captures a string (say Dev Resource) which is not required on a work item.  If we want to clear out that value by selecting the value and pressing the Backspace key, it clears out the list control and you can save with no value in that field.  But if you do the same thing with the Delete key, it selects the first value in the list, therefore not allowing you to clear out that value.  Is that the intended behavior?

Answer 1

Hi EdithRusson,

 

Thanks for your post.

 

In order to resolve this issue, I want to confirm some information with you:

1        What’s the version of your TFS and VS? 

2        That drop list control is a custom control in your work item type?

3        Try to reproduce that scenario on the default control(string and not required) in your work item, the Delete key still can’t clear the value correctly?

4        Try to reproduce that scenario on other clients, will occur the same result with you?

5        I tried the scenario on a default work item control in my work item, the Backspace key and Delete key both clear value correctly.

 

If you have any further research of this issue, please share your experience here. If you can reproduce this scenario, please provide the detailed reproduce steps here.   

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John Qiao [MSFT]
MSDN Community Support | Feedback to us

Answer 2

1        What’s the version of your TFS and VS?  both 2010, but we don't use the VS version, just the web version.

2        That drop list control is a custom control in your work item type?  not it's not a custom control in my work item.

3        Try to reproduce that scenario on the default control(string and not required) in your work item, the Delete key still can’t clear the value correctly?  correct if you mean default control as FieldControl, the rules for the field are are "ALLOWEXISTINGVALUE" and "ALLOWEDVALUES" of [project]\Contributors.

4        Try to reproduce that scenario on other clients, will occur the same result with you?  Using Visual Studio, it does not do it.

5        I tried the scenario on a default work item control in my work item, the Backspace key and Delete key both clear value correctly.  In the web version?

Answer 3

Hi EdithRusson, 

 

Thanks for your reply.

 

Yes, I tested that scenario both in my TFS Web Access and Team Project portal, the Delete key works same with Backspace key in there. 

 

Have you tried to open your TFS Web Access or Team Project portal on other clients, then open work item and delete value using Delete key, still occur the same issue?   

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John Qiao [MSFT]
MSDN Community Support | Feedback to us

Answer 4

Hi John,

I just tried on 2 other machines and it's the same behavior, backspace works, delete doesn't.

Edith

Answer 5

Hi EdithRusson, 

 

Thanks for your reply.

 

I want to confirm other information with you:

1        That behavior occurred in all the string work item field which in all your work item types? Or only happened in specific work item field which in specific work item type?

2        If this issue only happened in specific work item field, please share the field’s definition xml file here, I will follow your xml file to create the same Field in my work item type, then test it. 

3        Does your Delete key work fine in other tools, for example Notepad?     

4        Do you mean that reproduce that scenario in your VS 2010, the Backspace and Delete key both work fine, this issue only occurred in TFS Web Access? 

 

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John Qiao [MSFT]
MSDN Community Support | Feedback to us

Answer 6

Hi John,

1        That behavior occurred in all the string work item field which in all your work item types? We only have one work item type, but it happens in all string work item fields in that work item.  Or only happened in specific work item field which in specific work item type?

2        If this issue only happened in specific work item field, please share the field’s definition xml file here, I will follow your xml file to create the same Field in my work item type, then test it. 

    

    <FIELD name="QA Resource" refname="CostcoTravel.ResourceQA" type="String">
        <ALLOWEXISTINGVALUE />
        <ALLOWEDVALUES expanditems="true" filteritems="excludegroups">
          <LISTITEM value="[project]\Contributors" />
        </ALLOWEDVALUES>
</FIELD>

    <Control FieldName="CostcoTravel.ResourceQA" Type="FieldControl" Label="QA Resource:" LabelPosition="Left" />

3        Does your Delete key work fine in other tools, for example Notepad?  Yes, they both work normally in other apps like Notepad.

4        Do you mean that reproduce that scenario in your VS 2010, the Backspace and Delete key both work fine, this issue only occurred in TFS Web Access?  Exactly!

 

Edith 

Answer 7

Hi Edith,

 

Thanks for your reply.

 

I followed your xml file and imported that same field in my default Bud work item type(CMMI v5.0), then test Delete key in TFS Web Access, the Delete key still works fine in Web Access, I can’t reproduce your scenario. 

 

This issue requires more troubleshooting and I can’t reproduce this scenario on my machine. If it is urgent issue, I suggest you to contact a Professional Support Service at http://support.microsoft.com/ to gain more support on this case.  

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John Qiao [MSFT]
MSDN Community Support | Feedback to us

Answer 8

Which browser and browser version are you using?

 

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http://blogs.msdn.com/edhintz

Answer 9

Hi Ed,

We're using IE 8.0.6001.18702 128-bit cipher strength.

I'm on a Windows Server 2003 x64 sp2 r2.

Edith

Answer 10

Hi Ed, 

 

Thanks for your reply.

 

Can you reproduce this scenario? 

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John Qiao [MSFT]
MSDN Community Support | Feedback to us

Answer 11

This is a known issue and fixed in SP1.

Thanks

Serkan