SQL Server 2012 CU2 is terminating because of fatal exception c0000005.
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venerdì 3 agosto 2012 15:41
Hi Guys,
Over the last 24 hours I have had my production SQL Server crash four times, everytime with the following error:
SQL Server is terminating because of fatal exception c0000005. This error may be caused by an unhandled Win32 or C++ exception, or by an access violation encountered during exception handling. Check the SQL error log for any related stack dumps or messages. This exception forces SQL Server to shutdown. To recover from this error, restart the server.
After the second time I applied Cumulative Update 2 (it was runing RTM before), but it still has crashed twice since the update.
I'm out of ideas and haven't found anyone with an answer to this issue for SQL Server 2012.
Kind Regards
Mike
Tutte le risposte
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sabato 4 agosto 2012 02:38
Would you please share/upload SQL server 2012 setup logs
to find those logs see
You could use skydrive to share/upload log folder.
Regards,
Ahmed Ibrahim
SQL Server Setup Team
My Blog
This posting is provided "AS IS" with no warranties, and confers no rights. Please remember to click "Mark as Answer" and "Vote as Helpful" on posts that help you.
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lunedì 6 agosto 2012 07:02
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lunedì 6 agosto 2012 07:11
Would you please upload the whole content of
C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20120803_12245
Regards,
Ahmed Ibrahim
SQL Server Setup Team
My Blog
This posting is provided "AS IS" with no warranties, and confers no rights. Please remember to click "Mark as Answer" and "Vote as Helpful" on posts that help you.
This can be beneficial to other community members reading the thread. -
lunedì 6 agosto 2012 07:19
Hi Ahmed,
Sorry I misunderstood
I have upload the whole of that directory as a zip file.
Thanks
Mike
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venerdì 10 agosto 2012 08:31
Hi Ahmed,
Did you managed to find out anything using those logs?
My production box has crashed again with the same error.
Below is a copy of the log:
2012-08-09 18:05:22.06 Server Error: 17311, Severity: 16, State: 1.
2012-08-09 18:05:22.06 Server SQL Server is terminating because of fatal exception c0000005. This error may be caused by an unhandled Win32 or C++ exception, or by an access violation encountered during exception handling. Check the SQL error log for any related stack dumps or messages. This exception forces SQL Server to shutdown. To recover from this error, restart the server (unless SQLAgent is configured to auto restart).
2012-08-09 18:05:22.06 Server Using 'dbghelp.dll' version '4.0.5'
2012-08-09 18:05:22.06 Server **Dump thread - spid = 0, EC = 0x0000000000000000
2012-08-09 18:05:22.06 Server ***Stack Dump being sent to C:\Program Files\Microsoft SQL Server\MSSQL11.OPERATIONS\MSSQL\LOG\SQLDump0002.txt
2012-08-09 18:05:22.06 Server * *******************************************************************************
2012-08-09 18:05:22.06 Server *
2012-08-09 18:05:22.06 Server * BEGIN STACK DUMP:
2012-08-09 18:05:22.06 Server * 08/09/12 18:05:22 spid 2160
2012-08-09 18:05:22.06 Server *
2012-08-09 18:05:22.06 Server * ex_handle_except encountered exception C0000005 - Server terminating
2012-08-09 18:05:22.06 Server *
2012-08-09 18:05:22.06 Server *
2012-08-09 18:05:22.06 Server * MODULE BASE END SIZE
2012-08-09 18:05:22.06 Server * sqlservr 00000000FFE10000
2012-08-09 18:05:22.06 Server * ntdll 0000000077090000
2012-08-09 18:05:22.06 Server * kernel32 0000000076D10000
2012-08-09 18:05:22.06 Server * KERNELBASE 000007FEFD6C0000
2012-08-09 18:05:22.06 Server * ADVAPI32 000007FEFEDA0000
2012-08-09 18:05:22.06 Server * msvcrt 000007FEFDA90000
2012-08-09 18:05:22.06 Server * sechost 000007FEFD910000
2012-08-09 18:05:22.06 Server * RPCRT4 000007FEFD960000
2012-08-09 18:05:22.06 Server * MSVCR100 00000000747E0000
2012-08-09 18:05:22.06 Server * MSVCP100 0000000074710000
2012-08-09 18:05:22.06 Server * sqlos 0000000072EA0000
2012-08-09 18:05:22.06 Server * NETAPI32 000007FEFB630000
2012-08-09 18:05:22.06 Server * netutils 000007FEFCE20000
2012-08-09 18:05:22.06 Server * srvcli 000007FEFD020000
2012-08-09 18:05:22.06 Server * wkscli 000007FEFB610000
2012-08-09 18:05:22.06 Server * pdh 000007FEF7660000
2012-08-09 18:05:22.06 Server * opends60 0000000072840000
2012-08-09 18:05:22.06 Server * sqlmin 000007FEF04F0000
2012-08-09 18:05:22.06 Server * USER32 0000000076E30000
2012-08-09 18:05:22.06 Server * GDI32 000007FEFF030000
2012-08-09 18:05:22.06 Server * LPK 000007FEFDB30000
2012-08-09 18:05:22.06 Server * USP10 000007FEFEE80000
2012-08-09 18:05:22.06 Server * ole32 000007FEFE950000
2012-08-09 18:05:22.06 Server * OLEAUT32 000007FEFEF50000
2012-08-09 18:05:22.06 Server * Secur32 000007FEFD190000
2012-08-09 18:05:22.06 Server * SSPICLI 000007FEFD350000
2012-08-09 18:05:22.06 Server * PSAPI 0000000077250000
2012-08-09 18:05:22.06 Server * WS2_32 000007FEFD8C0000
2012-08-09 18:05:22.06 Server * NSI 000007FEFD950000
2012-08-09 18:05:22.06 Server * sqlTsEs 000007FEEFC60000
2012-08-09 18:05:22.06 Server * sqldk 000007FEEF7F0000
2012-08-09 18:05:22.06 Server * WINMM 000007FEF49A0000
2012-08-09 18:05:22.06 Server * sqllang 000007FEDE270000
2012-08-09 18:05:22.06 Server * USERENV 000007FEFC820000
2012-08-09 18:05:22.06 Server * profapi 000007FEFD4F0000
2012-08-09 18:05:22.06 Server * LOGONCLI 000007FEFCDF0000
2012-08-09 18:05:22.06 Server * SAMCLI 000007FEFAA00000
2012-08-09 18:05:22.06 Server * AUTHZ 000007FEFCF40000
2012-08-09 18:05:22.06 Server * WINTRUST 000007FEFD5E0000
2012-08-09 18:05:22.06 Server * CRYPT32 000007FEFD730000
2012-08-09 18:05:22.06 Server * MSASN1 000007FEFD590000
2012-08-09 18:05:22.06 Server * IMM32 000007FEFED70000
2012-08-09 18:05:22.06 Server * MSCTF 000007FEFEB60000
2012-08-09 18:05:22.06 Server * CRYPTBASE 000007FEFD3E0000
2012-08-09 18:05:22.06 Server * instapi110 000007FEFADA0000
2012-08-09 18:05:22.06 Server * cscapi 000007FEF27F0000
2012-08-09 18:05:22.06 Server * sqlevn70 000000005D570000
2012-08-09 18:05:22.06 Server * CRYPTSP 000007FEFCF20000
2012-08-09 18:05:22.06 Server * rsaenh 000007FEFCAB0000
2012-08-09 18:05:22.06 Server * imagehlp 000007FEFD930000
2012-08-09 18:05:22.06 Server * ncrypt 000007FEFCED0000
2012-08-09 18:05:22.06 Server * bcrypt 000007FEFCE60000
2012-08-09 18:05:22.06 Server * bcryptprimitives 000007FEFC990000
2012-08-09 18:05:22.06 Server * GPAPI 000007FEFC800000
2012-08-09 18:05:22.06 Server * cryptnet 000007FEFACB0000
2012-08-09 18:05:22.06 Server * WLDAP32 000007FEFEC70000
2012-08-09 18:05:22.06 Server * SHLWAPI 000007FEFE8D0000
2012-08-09 18:05:22.06 Server * VERSION 000007FEFC630000
2012-08-09 18:05:22.06 Server * credssp 000007FEFCA40000
2012-08-09 18:05:22.06 Server * msv1_0 000007FEFCC70000
2012-08-09 18:05:22.06 Server * cryptdll 000007FEFD000000
2012-08-09 18:05:22.06 Server * kerberos 000007FEFCD30000
2012-08-09 18:05:22.06 Server * schannel 000007FEFC9E0000
2012-08-09 18:05:22.06 Server * MSCOREE 000007FEFA860000
2012-08-09 18:05:22.06 Server * mscoreei 000007FEFA7D0000
2012-08-09 18:05:22.06 Server * CLUSAPI 000007FEEDA90000
2012-08-09 18:05:22.06 Server * RESUTILS 000007FEEDA70000
2012-08-09 18:05:22.06 Server * security 0000000073A30000
2012-08-09 18:05:22.06 Server * CLBCatQ 000007FEFECD0000
2012-08-09 18:05:22.06 Server * sqlncli11 00000000736A0000
2012-08-09 18:05:22.06 Server * COMCTL32 000007FEFA8D0000
2012-08-09 18:05:22.06 Server * COMDLG32 000007FEFF120000
2012-08-09 18:05:22.06 Server * SHELL32 000007FEFDB40000
2012-08-09 18:05:22.06 Server * SQLNCLIR11 0000000073550000
2012-08-09 18:05:22.06 Server * clr 000007FEF9E60000
2012-08-09 18:05:22.06 Server * MSVCR100_CLR0400 000007FEF9D80000
2012-08-09 18:05:22.06 Server * mscorlib.ni 000007FEF8B00000
2012-08-09 18:05:22.06 Server * nlssorting 000007FEF8AE0000
2012-08-09 18:05:22.06 Server * SqlAccess 000000005E740000
2012-08-09 18:05:22.06 Server * clrjit 000007FEEB6C0000
2012-08-09 18:05:22.06 Server * BatchParser 0000000072550000
2012-08-09 18:05:22.06 Server * ftimport 0000000060000000
2012-08-09 18:05:22.06 Server * MSFTE 0000000049980000
2012-08-09 18:05:22.06 Server * dbghelp 000000005D930000
2012-08-09 18:05:22.06 Server * ntmarta 000007FEFC600000
2012-08-09 18:05:22.06 Server * mswsock 000007FEFCCD0000
2012-08-09 18:05:22.06 Server * wship6 000007FEFCF70000
2012-08-09 18:05:22.06 Server * wshtcpip 000007FEFC700000
2012-08-09 18:05:22.06 Server * ntdsapi 000007FEFAE20000
2012-08-09 18:05:22.06 Server * SAMLIB 000007FEFA9E0000
2012-08-09 18:05:22.06 Server * DNSAPI 000007FEFCB60000
2012-08-09 18:05:22.06 Server * IPHLPAPI 000007FEFBA70000
2012-08-09 18:05:22.06 Server * WINNSI 000007FEFBA60000
2012-08-09 18:05:22.06 Server * rasadhlp 000007FEFAE50000
2012-08-09 18:05:22.06 Server * fwpuclnt 000007FEFB920000
2012-08-09 18:05:22.07 Server * xpsqlbot 0000000071E90000
2012-08-09 18:05:22.07 Server * xpstar 000000005DCA0000
2012-08-09 18:05:22.07 Server * ATL100 00000000747B0000
2012-08-09 18:05:22.07 Server * SQLSCM 00000000722F0000
2012-08-09 18:05:22.07 Server * ODBC32 000007FEEA560000
2012-08-09 18:05:22.07 Server * odbcint 0000000072C60000
2012-08-09 18:05:22.07 Server * xpstar 0000000071E50000
2012-08-09 18:05:22.07 Server * xplog70 0000000071E00000
2012-08-09 18:05:22.07 Server * BROWCLI 000007FEE9100000
2012-08-09 18:05:22.07 Server * xplog70 0000000071DD0000
2012-08-09 18:05:22.07 Server * oledb32 000007FEE6F20000
2012-08-09 18:05:22.07 Server * MSDART 000007FEF2770000
2012-08-09 18:05:22.07 Server * Comctl32 000007FEFBEA0000
2012-08-09 18:05:22.07 Server * OLEDB32R 000000005DBD0000
2012-08-09 18:05:22.07 Server * comsvcs 000007FEE9290000
2012-08-09 18:05:22.07 Server * ACEOLEDB 000007FEE6E90000
2012-08-09 18:05:22.07 Server * MSVCR90 0000000072F10000
2012-08-09 18:05:22.07 Server * mso 000007FEE5650000
2012-08-09 18:05:22.07 Server * msi 000007FEE2460000
2012-08-09 18:05:22.07 Server * RpcRtRemote 000007FEFD490000
2012-08-09 18:05:22.07 Server * ACECORE 000007FEE2140000
2012-08-09 18:05:22.07 Server * MSVCP90 0000000072B80000
2012-08-09 18:05:22.07 Server * ACEWSTR 000007FEE5570000
2012-08-09 18:05:22.07 Server * MSORES 000007FED67A0000
2012-08-09 18:05:22.07 Server * MSOINTL 000007FEE1AC0000
2012-08-09 18:05:22.07 Server * ACEERR 000007FEF2500000
2012-08-09 18:05:22.07 Server * ACEINTL 000007FEE8FE0000
2012-08-09 18:05:22.07 Server * msxml6 000007FEE4BB0000
2012-08-09 18:05:22.07 Server * apphelp 000007FEFD380000
2012-08-09 18:05:22.07 Server * office 000007FEE3CA0000
2012-08-09 18:05:22.07 Server * ACEEXCL 000007FEF2590000
2012-08-09 18:05:22.07 Server * dbghelp 0000000073E80000
2012-08-09 18:05:22.07 Server *
2012-08-09 18:05:22.07 Server * P1Home: 0000000000000000:
2012-08-09 18:05:22.07 Server * P2Home: 0000000000000000:
2012-08-09 18:05:22.07 Server * P3Home: 0000000026E8C5E0: 000007FEFD6CCAD5 000007FEFD6C0000 000007FEFD7244E8 000007FEDE270000 000007FEE021149C 00000000FFFFFFFF
2012-08-09 18:05:22.07 Server * P4Home: 000007FEDE27D828: 004E055A880FC085 4F870FC73B489848 458768840F004E05 C38B30247C8B4800 90C35B5E38C48348 2414894C10EC8348
2012-08-09 18:05:22.07 Server * P5Home: 0000000000000000:
2012-08-09 18:05:22.07 Server * P6Home: 0000000026E8C780: 0044004C00510053 00000000770E5D84 0000003200300030 0000000000488484 0000000000489EF0 0000000051D7004C
2012-08-09 18:05:22.07 Server * ContextFlags: 000000000010000F: 0000000000006400 0000000000002000 0000010000001400 0000340000000200 000001000000D400 0000000000000000
2012-08-09 18:05:22.07 Server * MxCsr: 0000000000001F80:
2012-08-09 18:05:22.07 Server * SegCs: 0000000000000033:
2012-08-09 18:05:22.07 Server * SegDs: 000000000000002B:
2012-08-09 18:05:22.07 Server * SegEs: 000000000000002B:
2012-08-09 18:05:22.07 Server * SegFs: 0000000000000053:
2012-08-09 18:05:22.07 Server * SegGs: 000000000000002B:
2012-08-09 18:05:22.07 Server * SegSs: 000000000000002B:
2012-08-09 18:05:22.07 Server * EFlags: 0000000000000202:
2012-08-09 18:05:22.07 Server * Rax: 0000000051D7004C:
2012-08-09 18:05:22.07 Server * Rcx: 0000000026E8C730: 0000000000000000 0000000000000000 0000000026E8C5E0 000007FEDE27D828 0000000000000000 0000000026E8C780
2012-08-09 18:05:22.07 Server * Rdx: 0000000000000000:
2012-08-09 18:05:22.07 Server * Rbx: 0000000000000000:
2012-08-09 18:05:22.07 Server * Rsp: 0000000026E8CD40: 0000000000000000 0000000000000000 0000000026E8CFC0 0000000000000002 00000000000042AC 0000000000000000
2012-08-09 18:05:22.07 Server * Rbp: 0000000026E8E910: 0068005F00780065 006C0064006E0061 00780065005F0065 0074007000650063 0063006E00650020 0074006E0075006F
2012-08-09 18:05:22.07 Server * Rsi: 0000000000000000:
2012-08-09 18:05:22.07 Server * Rdi: 0000000026E8CFC0: 000000001F0A3AA0 0000000000000000 0000000D5102EBEF 0000000000000001 0000000000000000 0000000000000000
2012-08-09 18:05:22.07 Server * R8: 0000000000000000:
2012-08-09 18:05:22.07 Server * R9: 0000000000000000:
2012-08-09 18:05:22.07 Server * R10: 0000000000000000:
2012-08-09 18:05:22.07 Server * R11: 0000000026E8DA40: 0000000000000000 0000000000000000 0000000026E8C5E0 000007FEDE27D828 0000000000000000 0000000026E8C780
2012-08-09 18:05:22.07 Server * R12: 0000000000000001:
2012-08-09 18:05:22.07 Server * R13: 0000000000000001:
2012-08-09 18:05:22.07 Server * R14: 0000000000000000:
2012-08-09 18:05:22.07 Server * R15: 000000000000003F:
2012-08-09 18:05:22.07 Server * Rip: 000007FEFD6CCACD: C3000000C8C48148 9090909090909090 18245C8948909090 4156415541544155 45ED3320EC834857 F08B4DE98B4DE432
2012-08-09 18:05:22.07 Server * *******************************************************************************
2012-08-09 18:05:22.07 Server * -------------------------------------------------------------------------------
2012-08-09 18:05:22.07 Server * Short Stack Dump
2012-08-09 18:05:22.07 Server 000007FEFD6CCACD Module(UNKNOWN+0000000000000000)
2012-08-09 18:05:22.07 Server 000007FEDF41523E Module(UNKNOWN+0000000000000000)
2012-08-09 18:05:22.07 Server 000007FEDF41A143 Module(UNKNOWN+0000000000000000)
2012-08-09 18:05:22.07 Server 000007FEDF41994A Module(UNKNOWN+0000000000000000)
2012-08-09 18:05:22.08 Server 000007FEEF8B70D5 Module(UNKNOWN+0000000000000000)
2012-08-09 18:05:22.09 Server 0000000076DA9450 Module(UNKNOWN+0000000000000000)
2012-08-09 18:05:22.09 Server 00000000771243B8 Module(UNKNOWN+0000000000000000)
2012-08-09 18:05:22.09 Server 00000000770A85A8 Module(UNKNOWN+0000000000000000)
2012-08-09 18:05:22.09 Server 00000000770B9D0D Module(UNKNOWN+0000000000000000)
2012-08-09 18:05:22.09 Server 00000000770A91AF Module(UNKNOWN+0000000000000000)
2012-08-09 18:05:22.09 Server 00000000770E1278 Module(UNKNOWN+0000000000000000)
2012-08-09 18:05:22.09 Server 000007FEE4BB16E1 Module(UNKNOWN+0000000000000000)
2012-08-09 18:05:22.09 Server 000007FEE4BB1511 Module(UNKNOWN+0000000000000000)
2012-08-09 18:05:22.09 Server 000007FEE4BB1D4C Module(UNKNOWN+0000000000000000)
2012-08-09 18:05:22.14 Server 000007FEE4BF8D96 Module(UNKNOWN+0000000000000000)
2012-08-09 18:05:22.14 Server 000007FEE57CD1EF Module(UNKNOWN+0000000000000000)
2012-08-09 18:05:22.14 Server 000007FEE5776598 Module(UNKNOWN+0000000000000000)
2012-08-09 18:05:22.14 Server 000007FEE57762AC Module(UNKNOWN+0000000000000000)
2012-08-09 18:05:22.14 Server 000007FEE5776148 Module(UNKNOWN+0000000000000000)
2012-08-09 18:05:22.14 Server 000007FEE5775C4C Module(UNKNOWN+0000000000000000)
2012-08-09 18:05:22.14 Server 000007FEE5673299 Module(UNKNOWN+0000000000000000)
2012-08-09 18:05:22.14 Server 0000000076D2652D Module(UNKNOWN+0000000000000000)
2012-08-09 18:05:22.14 Server 00000000770BC521 Module(UNKNOWN+0000000000000000)
2012-08-09 18:05:22.14 Server Stack Signature for the dump is 0x0000000194E30A63
2012-08-09 18:05:22.32 Server External dump process return code 0x20000001.
External dump process returned no errors.Any ideas about what to fault find would be really welcome.
Thanks
Mike
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venerdì 10 agosto 2012 12:08Yes, I meant to zip and upload the whole content of the folder.
Regards,
Ahmed Ibrahim
SQL Server Setup Team
My Blog
This posting is provided "AS IS" with no warranties, and confers no rights. Please remember to click "Mark as Answer" and "Vote as Helpful" on posts that help you.
This can be beneficial to other community members reading the thread. -
venerdì 10 agosto 2012 12:56
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venerdì 10 agosto 2012 21:53
Would you please check-out the work around in below threads
http://social.msdn.microsoft.com/Forums/en-US/sqldatabaseengine/thread/8960b2e8-efd1-4226-b440-3b0902d1fed3
Regards,
Ahmed Ibrahim
SQL Server Setup Team
My Blog
This posting is provided "AS IS" with no warranties, and confers no rights. Please remember to click "Mark as Answer" and "Vote as Helpful" on posts that help you.
This can be beneficial to other community members reading the thread.- Contrassegnato come risposta amber zhangModerator lunedì 13 agosto 2012 01:29
