User Profile full sync is getting failed with event id 6401

Question

Hi,

We have configured multiple Synchronisation connection with multiple domains.This is the first time we are importing the user

profiles of different domains into sharepoint,

Full sync is running fine and its showing message at 8PM daily as the stopped-service-shutdown with an unexpected error.

When I looked at the event logs,Event ID 6401 logged as below

The management agent controller encountered an unexpected error.

"BAIL: MMS(5364): extensionmanager.cpp(546): 0x80230825 (The management agent run was terminated by the user.)

BAIL: MMS(5364): extensionmanager.cpp(1236): 0x80230825 (The management agent run was terminated by the user.)

BAIL: MMS(5364): export.cpp(814): 0x80230825 (The management agent run was terminated by the user.)

BAIL: MMS(5364): export.cpp(183): 0x80230808 (The management agent run was terminated as there were unspecified management agent errors.)

ERR: MMS(5364): cntrler.cpp(6085): Invalid export error code received: 0x 80230808

ERR: MMS(5364): cntrler.cpp(6982): Invalid error code from MA 'MOSS-<GUID>' while running run profile 'MOSS_EXPORT_<GUID>'.

ERR: MMS(5364): cntrler.cpp(6988): Additional information MA error string: <error-code>0x80230808</error-code><error-literal>Unknown error</error-literal>

Forefront Identity Manager 4.0.2450.34"

Does anyone have any idea about this error message? and none of the users terminated/stopped the sync

Looking forward for your cooperation.Thanks a lot .

Answer 1

Hi, few steps you can try:

- is there something else happening at 8PM on the other domains that causes this process to end?

- try updating your FIM / SP to SP1 - latest CU

There is someone in the comments of this blogpost with the same error, but there is no solution:

http://blogs.technet.com/b/steve_chen/archive/2010/10/13/troubleshooting-user-profile-sync-issues-on-sharepoint-2010.aspx

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