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IE 9 freezes up CONSTANTLY

    Question

  • I downloaded IE 9 last week, hoping it would be good.  However, I have had nothing but problems.  75% of the time that I click a link within an e-mail or try to open an attachment, IE freezes up and I have to ctrl+alt+del to end program.  50% of the time that I do that, if I click "Restore session" that also freezes it up.  50% of the time that I try to open another tab it also freezes up.  This happens all the time; I'm constantly ending the program multiple times to try and have access to a webpage.  I'm utterly frustrated with this and totally regretting the download, so I would REALLY like some help as to how to use my IE 9 without having it freeze up all the time!
    Friday, April 08, 2011 1:41 AM

Answers

  • Tools>Internet Options, Advanced tab, uncheck "Enable third-party extensions". Save your changes. Close ALL open browser windows. Restart your browser... COM Addons will be disabled. Check with Addon vendors for updates for their Addons.

    Ask general IE questions at answers.microsoft.com... this forum is for html, css and script DEVELOPMENT using IE browsers.


    Rob^_^
    Friday, April 08, 2011 2:20 AM

All replies

  • Tools>Internet Options, Advanced tab, uncheck "Enable third-party extensions". Save your changes. Close ALL open browser windows. Restart your browser... COM Addons will be disabled. Check with Addon vendors for updates for their Addons.

    Ask general IE questions at answers.microsoft.com... this forum is for html, css and script DEVELOPMENT using IE browsers.


    Rob^_^
    Friday, April 08, 2011 2:20 AM
  • hey....thnx man.....its really working......this post is really useful......trhnx a lot....
    Wednesday, November 16, 2011 7:36 AM
  • No luck unchecking Enable third-party extensions - disappointing couple hours with IE 9 on Windows 7 locking up repeatedly. Very close to rolling back to IE 8 until Chrome found me an article on reinstalling silverlight, give it a try.. worked for me!
    Monday, December 12, 2011 8:00 PM
  • I bought a new computer that runs on windows 7 and has ie 9. I'm having a very frustrating problem with ie9 freezing up. Enable third-party extensions are already enabled. My problem is when i click on my desktop icons that link to various websites I use frequently. I click and the little circle starts turning and I can wait for eternity - nothing happens. I have to go to the task bar and find an ie internt function that is running and close it. When I do that, the selection I made from my desktop then opens. This is a ridiculous problem for a brand new computer system.   
    Saturday, May 26, 2012 12:22 PM
  • @marcorbiano Read the maked answer... uncheck, not check "Enable third party browser extensions" Yes.... that you can't read is rediculous. for consumer help with Ie select the Help>Online Support menu from IE and follow the prompts for your windows and IE versions... this forum is for web developers writing websites... you will find all the information and answers to your consumer issues at answers.microsoft.com/ie

    Rob^_^

    Saturday, May 26, 2012 10:02 PM
  • This fixed the problem..... misread the fix..... I was frustrated.............but.......you need not be nasty...... 

    Marco

    Sunday, May 27, 2012 3:26 AM
  • This fixed the problem..... misread the fix..... I was frustrated.............but.......you need not be nasty...... 

    Marco

    You are absolutely right, Marco.  I don't understand where IECUSTOMIZER's anger is coming from.  It is obvious that English is not your first language and you merely misunderstood what you read.  IECUSTOMIZER should take some spelling lessons, too.  Ridiculous is the proper spelling for his faux pas:  rediculous.  This person needs to learn some compassion.
    Saturday, June 09, 2012 7:35 AM
  • thanks for the information ... my father just reported a similar issue with his IE 9 and once I disabled third party extensions ... it's no longer freezing up. 
    Monday, September 17, 2012 12:59 PM
  • hi, I have the same problem but unticking did not help, i have no trouble on this laptop but my other one is driving me crazy, i've reset settings, checked for viruses, used the fixit (reports no problems), i'm trying the silverlight reinstall at the moment just waiting for the other laptop to load the page (Dell precision M6400, 8Gb RAM, 6mb/s internet connection.), wiil report if it works.

    well i can't find how to uninstall silverlight, but there was a curious message about it can't run in 64 bit mode


    Thursday, October 04, 2012 3:41 AM
  • No Joy for me. Disabled helpers,  Java and Skype, Send to One Note and the ridiculous "Research" crap as well. Google loads super fast, but other websites such as chase.com lock up IE9 immediately.  Chrome and Firefox work like a charm, but my cookies are within IE9.

    Will try re-installing Silverlight.
    Friday, October 19, 2012 3:11 PM
  • I have exactly the same symptoms as CloneTr00per. For a month or so now, IE9 x32 on windows 7 x64 takes about a minute or more to load any web page, other than google.com which is my home page for IE. All add ons have been disabled; extensions are disabled; I've reset to defaults.
    • Proposed as answer by ivaneleven Friday, August 09, 2013 1:39 AM
    • Unproposed as answer by ivaneleven Friday, August 09, 2013 1:40 AM
    Tuesday, November 13, 2012 3:37 PM
  • For a month or so now, IE9 x32 on windows 7 x64 takes about a minute or more to load any web page, other than google.com

    Try using ProcMon to find out where the delay is occurring.   With that much time there will be a noticeable gap in the timestamps.

    So, does "any web page" include  about:blank?

    C.f.

    http://answers.microsoft.com/en-us/ie/forum/ie9-windows_vista/in-the-last-day-or-so-internet-explorer-9-has/31ab1ada-a4fb-4cf6-86e8-7a2e9bae9f64 

     
    ---

    Tuesday, November 13, 2012 8:45 PM
  • Thanks for that input Robert. I decided to try the IE 10 preview just in case that fixed it. Nope. Chrome and firefox as fast as blazes, and IE takes between 1-5 minutes to load most web pages.

    about:blank gets a blank page quickly.

    I will test with procmon when I get some time.

    Thursday, November 15, 2012 6:55 PM
  • I have been having the same problem with IE with Windows Vista.  I downloaded Google Chrome, and this browser works great--no problems so far.  
    Thursday, December 20, 2012 2:09 AM
  • I have been dealing with the issue of Internet Explorer 9 crashing whenever I click on a link for about 2 weeks. I have disabled all add-ons, I have cleared out my temp files, I have un-installed silverlight and re-installed it. I have un-installed IE9 and tried usine IE8, and nothing worked. The only solution I could find up to today was Google Chrome. It worked fine. I have been getting used to it and was ready to dump IE forever. But every once in a while I would still check to see if it still hangs. Today I noticed when I checked it that it was in protected mode. I couldn't click on a link without it freezing. I turned it off (having to use the Task Manager to do it) turned it back on, and went to the settings before clicking on any link. I turned off protected mode, restarted the browser, and lo and behold, I could go anywhere with blazing speed. I may even try to re-install IE9 and see if the problem is taken care of there. By the way, I also run Kaspersky's Internet security suite, so I don't feel like I am not protected. In my opinion, Microsoft is responsible for fixing this problem. I have found dozens of sites where people are trying to fix this problem, unsuccessfully.
    Wednesday, January 09, 2013 4:00 PM
  • Hi,

    run the Kaspersky's update from their control panel to ensure you have the latest version of THEIR software and Addons....they add a BHO to IE to perform site verification.(not required in modern IE versions because they have Phishing Filter (aka Smart Screen Filter)... (tools>Manage addons>Show All addons... look under the Kaspersky grouping)...

    they also have an entry in the Windows Startup list... (on Pro versions of windows and higher... Start>Run>msconfig>Startup tab, disable any non-ms programs in the startup list and reboot for the changes to take affect) .... that turn their addon back on, even though you may have disabled it with the IE Addons Manager...

    using uncheck "Enable third-party browser extensions" on the Advanced tab of Internet Options..... works differently to the IE Addons Manager and stops Toolbar and BHO addons from being loaded (not just disables them).... on XP machines you need to reboot you machine to be sure the changes take affect....

    however their entry in the Windows startup list MAY turn that setting back on...

    your best action IS to check with Kaspersky for updates to THEIR software.

    for consumer help with IE select the Help>Online Support menu from IE and follow the links for your windows and ie versions or navigate to http://answers.microsoft.com

    this forum is for questions about html, css and scripting for website developers using MSIE browsers.

    Regards.


    Rob^_^


    Thursday, January 10, 2013 1:31 AM
  • I just had this problem...

    tried uninstalling IE10 and 9

    Got new IE9 - same

    tried tricks on here and scanned for hi jackers - nothing

    THEN, uninstalled customers new "acrobat reader pro" ???

    IE works perfect again :)

    Personally I wouldn't use Chrome fulltime, however I save it for such problem solving .

    Bernie  


    Thursday, September 05, 2013 5:40 AM
  • Rob,

    I unchecked the "Enable" box and restarted ie9.   I found that you may have the cure for the freeze but it seems to come at a high price.  When I re started ie9,  all of my toolbars were gone.  Like others, I need these each of these three toolbars or they wouldnt be there.  Do we have to lose major functionality to gain stability when using the ie9 browser?

    Sunday, February 02, 2014 1:38 PM
  • @Woody,

    What toolbars do you have installed?

    Its probably one of those toolbars or Browser Helpers that is incompatible with IE9's security improvements...

    You can check with the vendors websites for their latest versions that comply with IE's security requirements or uninstall them and do away with them completely.... many new features have been built-in to IE.... Search Providers, RSS feeds, popup blocker, forms autocomplete, Smartscreen filtering, Pinned sites, HTML5 canvas games etc.. that were previously only available in IE as an Addon..... there is really no need for the FLUFF any more.

    Post consumer questions to http://answers.microsoft.com (Help>Online Support menu from IE)... this forums for questions about html, css and scripting for website development using MSIE browsers.

    A common problem with newer versions of IE is that they have security and usability improvements, that make legacy addons incompatible or redundant.... Consider dumping those addons that you don't really need.... nothing on the internet is free.... there is a price to be paid... usually your privacy and your connection usage.


    Rob^_^

    Tuesday, February 11, 2014 5:16 AM