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Res://ieframe.dll/dnserror.htm#

    Question

  • I am having a problem with the following website:- www.hi5.com . While trying to visit this website I get the following error

    Res://ieframe.dll/dnserror.htm#

     

    I am running IE7, I have been able to visit this website since installing IE7, the problem seems to have just occured recently.

     

    Can anyone help?

     

    Tuesday, January 02, 2007 6:21 PM

All replies

  • I was getting this problem when opening IE7, no matter what website I tried it would come up with that message. I reset my router( pinhole on back of router) and everything works fine now.
    • Proposed as answer by alexsd86 Wednesday, January 21, 2009 4:53 PM
    Thursday, January 11, 2007 11:08 PM
  • Hi,

    This seems to be more of a network issue than a specific IE7 problem. Have you tried accessing the site using a different browser or from another machine on your network? If this is successful, perhaps you should double check the network settings in IE7:

    Tools->Internet Options->Connections->LAN settings

    Regards,

    Wesley

    Friday, January 12, 2007 12:57 AM
  • I ran into a similar problem. 

    In my case, I was unable to open Compressed Help Modules (.CHM files) with IE7.

    I would get "Internet Explorer cannot display the webpage" and the URL would start with:

     res://ieframe.dll/dnserror . . .

    After some heavy lifting, I eventually found the following KB article.  It addresses both types of problems. 

     You cannot open remote content by using the InfoTech protocol after you install security update 896358, security update 840315, or Windows Server 2003 Service Pack 1
     
    http://support.microsoft.com/kb/896054

    In your case, the UrlAllowList registry key should help.

    In my case, the MaxAllowedZone key helped.

    A key snippet:

      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp]
      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\ItssRestrictions]
      "MaxAllowedZone"=dword:00000001

      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\ItssRestrictions]
      "UrlAllowList"="
    http://www.wingtiptoys.com/;http://www.contoso.com/"

    My problem opening CHM (help) files yielded error messages like this:

     Cannot Open the File:

     res://ieframe.dll/dnserrordiagoff_webOC.htm#mk:@MSITStore:C:\path\sample.chm

    My Event Viewer (Application Error Log) had entries like these:

     Event ID ( 1 ) in Source ( ITSS )
     Event ID ( 1904 ) in Source ( HHCTRL )

    In some cases, however, the above fix was not enough.

    In those cases, the "unblock" solution described below did the job:

     How to unblock downloaded Compressed Help Modules (.CHM)
     http://pointerx.net/blogs/glozano/archive/2006/04/06/151.aspx

    Essentially, CHM files can be unblocked by clicking "Unblock" from the "General" tab in the CHM file's "Properties" window.

    For more information, see:

     http://support.microsoft.com/kb/896358

    The above link describes security issues involving the InfoTech protocol (A/K/A: ms-its ITS ITSS).

    Monday, January 29, 2007 4:08 PM
  • I am having the same problem but can't find out how to fix it. Did anyone reply to you query? I would be most appreciative if you could tell me if and how you solved the problem.
    Tuesday, February 27, 2007 4:19 AM
  • Rasta,

    you seem like a guy who knows his way around computers. Me however, I'm totally inapt to understand your solution.

    I get the same message each time I try to go on the internet with desktop computer, resulting in "The page cannot be displayed". With my laptop, working via the same, wireless, router and also with IE7, I do get to go on the web??? Also, my e-mail does work and so do Skype and Messenger???The problem must be with my desktop. The diagnostics service from my internet provider and on my computer all say the connection is fine. What do I do?

    Shellmelman

    Sunday, March 18, 2007 12:15 PM
  • The solution to this stupid error is as stupid as it is


    Open your internet explorer then go to TOOLS then INTERNET OPTIONS then SECURITY and then uncheck the ENABLE PROTECTED MODE options then close and open your IE7

    and you are welcome.

    I think it is a conflict in the stupid IE7 caused by a spyware or virus.

    Just someone take it from here and find the cause.

    one more thing you are all welcome to EGYPT.
    Saturday, March 24, 2007 9:06 PM
  • I started notcing this error after I upgraded to IE 7.  I do not think it is a network issue, because while the problem occurs, I can ping external sites.  Yet I cannot even open up my DLS Modem's admin page. I also cannot use Netscape when this problem occurs. And  the solution is always to re-boot my computer.

     

    I think the upgrade to IE 7 may have damaged a certail .dll at the OS level, whatever sits between the Browser and the lower level networking protocols.

     

    Egyptian, I tried your solution, but could not find the "protected mode" option.

     

     

    Wednesday, March 28, 2007 3:44 PM
  • dont worry mate firefox browser will work just fine and if you can't see the option in your internet explorer do the following

    1- open your IE7

    2- when you get the error page click
    Diagnose Connection Problems

    3- click Turn off

    that's it!

    for more help go to http://www.tech-recipes.com/rx/1744/vista_tcp_cannot_communicate_primary_dns_server
    Thursday, March 29, 2007 2:53 PM
  • None of the above suggestions worked. It turned out to be a firewall issue. Using ZoneAlarm, I had to allow out going DNS/DCHP in the trusted and internet zone for High settings. After selecting this, I no longer got the ieframe.dll error message in IE7. By the way, until I made this selection, Firefox wouldn't work either.
    Friday, March 30, 2007 5:39 PM
  • that is a different story because what you did is that you allowed internet access that was blocked by zonealarm and it comes from bad configurations of zonealarm.

    we are talking about internet explorer 7 of windows vista!
    Sunday, April 01, 2007 6:37 PM
  • I am running Windows XP and IE7.  When trying to open access the internet I get the error

    that you've been discussing:  res: ieframe.dll/dnserror.htm

     

    I have tried everything that has been recommended (that applied to my system) and thus far

    nothing has worked.  I have been told by several IT people that it is a virus or spyware.  I had ran  numerous virus/spyware scans using my Trend PC-cillin software and have deleted all "suspicious"

    items and am still getting the same message. 

     

    Any more suggestions?

    Wednesday, April 04, 2007 7:59 PM
  • Remember when the problem started. I mean on what date. Then restore your PC to a previous point before the problem occured. That should take care of the problem. It worked for me. In case you don't know how to do this, follow this directions>>>

    Click on Start, All programs, Accessories, System Tools, System Restore.

    I hope this solves your problem.

    Thursday, April 05, 2007 12:18 PM
  • I thought of that too and thought for sure that would solve the problem, but it won't let me select a restore date previous to a couple of weeks ago and the problem started before that.
    Thursday, April 05, 2007 1:59 PM
  • If you can't restore to a previous point then the only thing I suggest is to wait until someone finds another way. If you really need this done right away then I suggest you back up all your files if you can, and then restore the OS with your restoration Disk. I know that should be the method of last resource, but that would for sure take of the problem.

    Thursday, April 05, 2007 10:35 PM
  • I got the same thing today after installing Norton System Works.  Uninstalled it and all is well again.

    George

    Monday, April 09, 2007 9:14 PM
  • Since I have Spy Sweeper, what worked for me is making a quick change by opening Spy Sweeper and clicking on "Shields Summary" then "Network" tab.  Uncheck "Common Ad Sites".
    Thursday, April 12, 2007 3:15 AM
  • (((for people with IE7 under windows xp)))

    If you get this kind of message it is because of 2 main reasons:

    1-Your firewall is blocking IE7 and to fix it all you have to do is uninstall the firewall or configure it right.

    2-You are infected by a spyware that is missing up IE7 and to fix that use the following tools i personally use for more than 5yrs and they just work great.

    http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml
    this tool will reset your internet configurations to default like if you just installed windows xp in 1 sec.

    Another tool i use and also works even greater for beginners and will make you even happier
    http://www.softpedia.com/get/System/System-Miscellaneous/Dial-a-fix.shtml
    this tool has everything from repairing IE7 to fixing permissions to fixing windows update and more.

    Just smile and enjoy your windows and don't forget to put an egyptian style background on your windows xp desktop.

    Yalla take care people.
    Thursday, April 12, 2007 9:28 AM
  •  

    I am having the same problem with IE7. On startup the browser will not go to the homepage. I get the error ieframe.dll/dnserror.htm. This is after the browser tries to find the homepage for about 20 seconds or so during which the status pane has a magnifying glass and the words: looking up google.com

    I have combed this Sony Vaio and I cannot find it. I even had Microsoft involved because it happened during during a time when updates had been installed. They tried everything I tried but they went into start >run>msconfig and disabled all startup items and services except microsoft and the problem went away. They told me it was not the OS that it was some program on my machine and goodbye. I said don't close the case so they left it open and called me back every day for two weeks at midnight or 2 AM from India.

     

    They wanted to Re-Install IE 7.0. but I never have been here when they have called so it is not done. I have checked with Housecall, Nortons, Adaware, Spybot and Spyware Terminator and A Squared free. No problems found.

     

    To get the browser to connect I have to restart it over and over or use the Network Troubleshooting Wizard which reports all is working fine. Then the browser works perfect. If I reboot, the problem is right there again. Once I get it to connect it works fine all day. I tried resetting the Linksys Router and the Cable Modem. No Luck.

     

    Occasionally if I let the machine boot and walk away, Norton will do a quick scan in the background. It does that sometimes on bootup. When it does, it connects to Symantec to get info of some sort. Thing is, the browser works after Norton stops doing the scan. Its only because Norton was able to punch a hole in the firewall and connect so the browser is able to as well. But not on a restart.

    Once in a great while it will work. Not very often. And by the way, my system restore will not work either. I pick a restore point to a week before this started (March 25th) and the restore fails. Every restore point I try Fails. The problem started on April first for me. Thats why I chose the Sunday before 3/25  to restore to. It will not work or to any other date before.

     

    We all have a problem here that we need to fix but so far we have all tried the same things. I am so surprised Microsoft has not come to the rescue.

     

    Please keep in touch on this. I will check back here evey day and share whatever I can on my progress with this problem.

    Microsoft Tech Support Help!

     

    Ron

     

    PS. Thank you all for helping -it was great to find this thread, I am so confused by this problem. Oh. by the way, Norton Tech Support disabled all of their services during a support call and the problem still hapened. They said it was not the firewall or AV software -They said Goodbye. I say Hello!

    Thursday, April 19, 2007 1:30 AM
  • Hello,
    I have been following this thread because I have been having a similar problem.
    However ie7 entirley doesn't work for me. It just comes up with the
    'Res://ieframe.dll/dnserror.htm#' message.
    However I am also having problems connecting to the iTunes store which displays an Unknown error (-3256).

    Does this ring any bells with anyone?
    I recently began using the Mask Surf Standard IP mask, the problem started shortly after I began using that. Could this contribute to the problem, or is it a completley different thing?

    Anyway thanks in advance,
    PBC13

    Monday, April 23, 2007 2:38 PM
  • I do not know what happened but I went to Trend Housecall and ran a scan. I did so a few weeks ago and was able to get by the Java install prompts somehow and run the scan. This time it would not run unless I installed Java. So I did. I took Java off my PC a long time ago because of a Java related virus I was delivered.

     

    Anyways when I installed Java the setup wanted to install the Google toolbar. I said no.

    But I chose to install the Google Desktop search. The program indexed my machine, sent the report to Google (and who knows where else, give you three guesses) and now I have that search functionality which is really nice. I like the way it works.

     

    After the Desktop search was installed the ieframe.dll/dnserror.htm problem went away. The browser now opens and connects to Google without a problem. The first time I connect after bootup it is a bit slower but once I am up and running it runs faster -and I clear the cache to be sure I am not going to temp files. My PC connects to google when I bootup to update the indexing info. So the Search Indexing function sets up the connection -I think. Not sure why it is working but it is now.

     

    Boy I hated that problem.

     

    I am going to change the homepage and see if the problem comes back although I do not think it will as the Google Search index connects everytime I boot the machine before the browser is even opened.

     

    What do you guys make of this?

    I am still surprised Microsoft has not responded to this thread.

     

    Aren't You?

     

    Ron

    Wednesday, April 25, 2007 11:09 PM
  • nao consigo aceder ao site: hi5.com

     

    Tuesday, May 01, 2007 2:34 PM
  • Ron,

    Thanks a lot for the info about Trend Housecall, which I'm assuming is a website that either updates problem settings or tells you what needs to be done.  I haven't tried that yet because my computer is still too trashed from trying to set up a DSL about 6 weeks ago that it wouldn't be worth it.

    And, no, I'm not especially surprised that MS hasn't written in with a fix or workarounds or even acknowledgement that there is something wrong.  They're still too much the "600-pound gorilla" that this probably falls under the category, "If those idiots can't set up their systems right we're not going to bother".  Sorry about the b****ing but I used to be a programmer and if we ever put out the kind of garbage that shows up in some of their stuff we'd be fired.  Instead, MS does "enhancements" or "upgrades". 

     

    By the way, someone in this thread mentioned DSL and the problem seems to be pretty much firewall related, so I'll pass along something that I've unfortunately learned over the last month.  DO NOT EVER HAVE TWO FIREWALLS RUNNING AT THE SAME TIME.  This will trash your system and be very expensive to recover from.  It turns out our local phone company/DSL provider automatically installs Windows Firewall as the default firewall during setup.  It happens that I have a separate firewall/virus/spam/everything else package running and their instructions never said to stop it.  It took about a week for the system to build up enough oddball errors and whatnot to finally kill it - no way to do backups, copies, or anything to salvage it because it suddenly stopped booting.  I didn't have a clue what it was and ended up with an executive techie from the phone company.  We knew something was screwy with the firewall because one of their junior people went and cancelled ours online to "fix" it, but the senior guy had never heard of anything like that before(!).  I was finally able to track the errors back to the date and time we started our install of their software in the event logs.  Of course, after I heard from several other people what caused it and that they spent megabucks fixing the same problem, it was too late.  No matter how far back I try to restore, the system gets so unstable after a week or two that I've got to back everything up and start over.  I'm finally starting with my original system install disk from 2003.  But at least I've got DSL now so the hundreds of updates from MS will download fast!

    Rose
    Wednesday, May 02, 2007 7:00 PM
  • Rose,

     

    I am sorry about your problem with DSL. I never chose it for connectivity only because we have cable modems here in Rochester. I run Nortons and have had good success with it but still I get malware and spyware time to time. I am running Spyware tTerminator which I like too. I have to say that things still go wrong and I never feel like it is my pc anymore. Other people always have the keys to it. Ther are so many ways into a PC and ports to pop open. They do it all the time.

     

     

    This error wea all have been talking about, I was on Yahoo last weekend and suddenly my hard drive started sewing. I hate that. The next time I booted I had theie framedll error again. THIS TIME someone had gone into IE7.0 and changed my Security Steeings from Medium -High to some "Custom  Level". Not me. I used to wonder if Nortons or Microsoft did that running updates and patches etc. I don't know. I reset the level to the default Medium -High and ieframe,dll/dns error went away. I found it relatively fast this time.

     

    The real wuestion here is what is the error telling us? What does it really mean? Is it a cover for something very intrusive that is happening when we open IE7.0.

    I do not know. I do know this, I am buying the Sony Restore kit for this PC and will be backing up everything I have. I have alot already but I am going to do an incremental to be sure. I know it will come one day when this OS just opens up and becomes trashed by someone out there running my PC as a console for something else.

     

    It kills me that Microsoft will not touch this thread. There are some real heavy hitters in these forums that could help. But they don't. Maybe they really don't have a clue what this is Rose.

     

    By the way, Trend Micro is the website you need to visit for the virus check. It is free. They find stuff nobody can. Go to Trend Micro.com and click on one of the links for support  fo the home PC. You will find it. I don't know it I can put a link in here or I would post it. You need Java to run the service. Just Google Trend Housecall.

     

    Good Luck Rose!

    Ron

    Friday, May 04, 2007 1:10 AM
  • Hi Ron,

     

    I've been having this problem too and I'm also very much puzzled by it. I'm seriously considering a change of routers (I have a Linksys now) because this problem with IE7 untill now occurs only in combination with my own router. On other, public and non public, Wifi routers I'm not having this problem (let's hope it stays like that).

     

    The strangest thing is that prior to the problem I had been running IE7 for months without any problems...

     

    First the problem started with Google-websites only. During that period I was still able to access other websites. Later all websites started showing these errors: ieframe.dll/dnserror.htm# or ieframe.dll/dnserrordiagoff.htm#.

     

    I'm not a computer expert but untill now I was able to "solve" the problem by filling DNS-numbers in my router (I got them from my Internet Service Provider). Usually IE7 would work then. After a while it would stop working, but I could usually make it work again by removing the DNS-numbers. Filling in, filling out...to me this seemed pretty absurd but it worked somehow...

     

    But after a while this method stopped being effective. That's when I found your thread. I did what you did (installing Java + Google Desktop Search) and, indeed, for a while everything seemed fine. Untill last week...right now I'm not able to acces IE7 whatsoever, even though my computer clearly indicates that I have an "excellent" internet connection.

     

    Anyway, I'm pretty much exhausted by this problem. The most frustrating thing is that it doesn't make any sense. You never know when the problem will pop up and when it will go away. I share your amazement about the silence of the professionals.

     

    Best regards and good luck,

     

    Stéphane

    Tuesday, May 08, 2007 7:19 AM
  • Stephane,

     

    I am exhausted by it too. I do not know why your IE 7.0 will not work at all. That is not good. I have had good luck since I reset  my security settings back to medium high. I  have not had a problem since.

     

    I recommend running some scans in Safe mode. Dump everything out of temp and clear out all the cookies and cache. Yeah I know you did that already.

     

    Keep scanning your PC, go to Trend Housecall, and install Spyware Terminator from Snapfiles. Stay off the risky websites and reset that router again.

     

    It all adds up but how I do not know.

     

    Stay in touch

    Ron

    Wednesday, May 09, 2007 1:30 AM
  • I am having problems like this, all I did was install all the latest security patches from Microsoft, and IE will not run.

    It wants to download the ieframe.dll - cannot do anything with the browser, as it closes down.

    Will have to use Firefox then
    Wednesday, May 09, 2007 11:08 PM
  • i randomly got this problem yesterday -

       night before everything worked fine.

    next day, when i open IE (7) it consistently gave me a message pop up to save or cancel download of ieframe.dll, when i save windows says it cannot open the file, when i cancel IE quits.

       i, very unfortunately, have aol running on my pc as well, and aol has no problems - which is itself quite unusual, aol: what was i thinking!? - it is an IE specific problem. i've tried disabling all IEs add-ons, restarting IE, and disconnecting from the network for a while.

       not tried this idea of powering down the modem but i will.

       and then i'll download firefox! 

    Thursday, May 10, 2007 9:47 AM
  •  I have read through this whole thread - have the same problem, but have no idea how to resolve it. I do know, however, that if I restore to a point before I did the MS automatic updates (all those security ones) everything is fine - but that isn't the point is it?

     

    Please could someone let me know (in seriously layman language) what is the best solution to this problem. I am on XP.

     

    Any info appreciated.

     

     

    Thursday, May 10, 2007 5:24 PM
  • I am getting the same problem with IE.70 using Vista.  I am consitantly prompted to download ieframe.dll.  Navcanci unknown file 2.46k

     

    I believe this problem is caused by the Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB931768).  By backing this update out  you will at least be able to use Explorer and search for a solution.  Hope this works for you.

     

    The nav.... indicates that this is a Symantic prob. I am running Norton antivirus 2007.

     

    Good luck.  let me know if you find a solution.

     

     

     

    Thursday, May 10, 2007 6:06 PM
  •  Thanks, believe me, if I find a solution I will post it LOUD AND CLEAR. I don't have Vista and use Trend - not Symantic though.

    As you say, at least I can get on with it whilst looking for a solution.

     

    Will let you know if and when.................

    Thursday, May 10, 2007 7:02 PM
  • This is misleading. Try again!!!
    Friday, May 11, 2007 6:03 AM
  • Hi!

    I have the same problem from only recently.When I trie to start IE (i'm talking about Vista) or open a link the message (File download-security warning/ nameBig Smilenserror/from:IEiframe.dll) appears and the browser closes.

    BUT my PC is devided into several accouts and the error occures only in one of them

    No spyware detected...

    Friday, May 11, 2007 6:04 AM
  • This is an interesting one. The error message appears to be a generic failure to identify an internet connection. I got this after the latest auto-update, and cannot connect despite restoring to previous checkpoint. Firefox works without a problem, but IE7...

     

    I don't yet have the solution (have tried disabling firewalls, re-installing IE7, removing all third-party add-ons etc.). But when accessing my wireless network through IE7/tools/internet options/connections/setup/view wireless networs in range, my home network appears as "disconnected". Nevertheless, it is connected since I can use firefox etc., and appears connected when same window is accessed through the taskbar (start/connect to/show all connections/view available wireless networks). Is IE7 pointing to different settings? Anyone has any idea of how I could check this(perhaps another user account on the same computer?).

     

    Thanks

     

    HJ

    Saturday, May 12, 2007 12:06 AM
  • Problem solved for me...

    Turns out the latest auto-update had reactivated the Windows Firewall - hadn't seen this happen recently! turn the firewall off and IE7 is back on track. Obvious but worth checking. Good luck to all.

    Saturday, May 12, 2007 12:35 AM
  • Same EXACT problem happened to me yesterday.  Did you find a fix?      The thing that sux here is it's my studio machine.I first noticed it when I went into the studio and the computer I never shutdown, had  "recently updated and rquired a restart"???

     

    I couldn't get the save/cancel thing to stop, so I restored back a couple days, and VIOLA!  Fixed so I thought....  went in today and and the machne had "updated and restarted" and guess what.  same thing.  definately IE specific.  Anybody got a fix?

     

    jdt

    shadesofgrayrecording@hotmail.com

    Saturday, May 12, 2007 1:41 AM
  • So then ALLOW thru the firewall  Should achieve the same result right?  Operating with no firewall is crazy.  : )

    What about Removing any Norton remnants?  I use AVG and if it is a norton thing...Virus and spyware scans have come up empty here.

    Aren't these kinda things annoying?

    jdt-shades of gray recording

    Saturday, May 12, 2007 2:18 AM
  • If this happened after Security patches were installed Microsoft will help you with the problem for free..But they call from India at 2AM. or while you at work and they leave a number that is not toll free.

     

    They tried alot of things on my machine that did not work.

     

    Their phone number is on the IE 7.0 support page. Just call and wait on hole until someone picks up. Do something while waiting. The people who field the call are pretty nice but some of the support techs are real hackers. One guy had me disable all processes and services with msconfig. IE 7 worked perfectly but I had no functionality.. He said it is not Microsoft it is something else on your machine. and he told me the peoblem is gone "Yes"? I aid "yes" then he said now run it that way.

     

    I almost died on the spot

     

    The case is still open and tey do not know what to do ecept they want to reinstall IE 7 from India.

     

    Also, I cannot run a system reatore. It fails no matter what restore point I chose.  What is wrong with system restore?

     

    I am running now but it was because something on Yahoo reset my security settings to "Custom". I found it and Reset the security to Medium High now the ieframe error has stopped.

     

    This is a bad problem everyone. I wish Microsoft would help but I do not think they can.

     

    Ron

     

     

     

     

     

    Saturday, May 12, 2007 2:28 AM
  • I called Norton when this started because I thought it was the firewall. They went into msconfig and disabled all Norton processes and startups and the problem still occurred. They said "It is not Nortons it is something else" and hung up.

     

    They showed me Start> Run> MSCONFIG.  You can disable processes and startup items and restart the machine to check for problems. There is a checkbox for "Hide all Microsoft services" so you can see what is running and selectively disable things that are not essential but may be causing problems. All you have to do is select normal startup on the settings tab and it will put the PC back to the way it was, And when you are running it, the utility keeps you aware it is running and helps you configure or shut it off if you need to. Kind of harmless and it is interesting.

     

    If you disable everything but Microsoft services the problem "ieframe" goes away, at least it did on my machine. This was weeks ago. Since I installed the Google Desktop search It has gone away.

     

    If this happens during a security update you can get support from Microsoft for free. Just call the IE7 support number.

     

    I do not think it is a Virus or Spyware. I think it is a bug but I cannot figure it out.

     

    his forum has been really activelately I get several alerts now every day. Everyone should talk to their IT friends so we can fix this somehow. Soon we will.

     

     

     

     

    Saturday, May 12, 2007 2:48 AM
  • Don't disable the Firewall, the problem still need a solution from Microsoft I think, I have the same problem, and I tried all the following :

    - Disabling the Firewall, no good.

    - Restore to a previous point, good but the Update is back then the error.

    - Reinstall the IE, good but the Update is back then the error.

    - Reset the Internet Security settings, no good.

    - Using Blank home page, no good.

     

    It does not matter you have XP or Vista, simply the problem is with the Cumulative Security Update for Internet Explorer 7 (KB931768).

     

    Temporary Solution:

    - Control  Panel > Internet Options > Advanced > Move Down to Phishing Filter and Disable it.

     

    Saturday, May 12, 2007 6:04 AM
  • Ashraf,

     

    In my IE7 advanced options the phishing filter is on. And I am still running ok. But I am on XP home edition. No vista for me not yet anyways.

    The Microsoft firewall is off.

    Nortons has a phishing filter as well. 

     

    It has something to do with IE security though because if you read back in the thread I mentioned the problem went away when I installed the Google Desktop Search and Java while visiting Trend Micro for a Housecall scan.

     

    Then a couple weeks later one day I was on Yahoo and suddenly my hard drive started sewing or running and running. Then ieframe.dll error was back on the next boot up.

     

    I checked my IE7.0 Security settings and they were changed to Custom!!!!

     

    I changed it back to Medium High and then everything was working fine.

     

    First it was Desktop search /Java, then Security settings that made a difference.

     

    I think you are right Ashraf, Microsoft will need to fix this problem sooner or later. I hope.

     

     So far I am OK. I do not go anywhere but a few sites I trust and that is it. Plus I delete mail before it is downloaded if it is SPAM.

     

    I will post more when I learn more.

     

    Thanks

    Ron

     

     

     

    Saturday, May 12, 2007 5:01 PM
  • Hi Wesley, After searching the internet for an answer ,your seems to come close .... My problem is that the Windows Pop-up

    "File Download -Security Warning"

    Name: nacancl

    Type: unknown file type,2.64KB

    From : ieframe.dll

    Save or cancel

    The file you are downloading......

    Shuts down all attempts at lauching I-7 or getting on the internet for that matter. As this is the case I cannot access the IE-7 Tool bar or much else related . Any ideas about rooting out this troublesome Pop-Up message ? Thanks in advance . My OS is Windows XP w/ Service Pack 2

    Thanks in advance as I've had no luck anywhere else , especially the Micrsoft MAZE !
    Saturday, May 12, 2007 5:03 PM
  • I´ve tried almost everything that you guys have mentioned here but none of them worked... The only solution in my opinion is wait until MS comes to help us or reboot the OS.

    Greetings

     

    RoB

    Saturday, May 12, 2007 11:21 PM
  • Ashraf,Successfully applied your temporary solution. May be the best option for now till Microsoft comes up with a solution. Thanks.
    Sunday, May 13, 2007 10:15 AM
  • I tried Ahhraf's solution -still couldn't connect - so backed out again. I must just mention that I have two PC's - one has XP pro and the ther XP Home - the XP home edition is not affected by the update and is fine.

     

    I eagerly await the MS fix.

     

    Happy to hear any other suggestions in the meantime.

    Sunday, May 13, 2007 11:36 AM
  • ITS WORKS!
    TY
    Sunday, May 13, 2007 3:08 PM
  • I think I have found the solution after a thorough search.P.A Bear on this forum gives a procedure which worked for me.. http://forums.techarena.in/showthread.php?t=744145 The problem lies with Windows Update itself and relates to the scvhost vulnerability found earlier this year,in what is now the older version of Windows Update itself.Read P.A Bear's post and links carefully.What I did personally was this.I turned off the phishing filter and returned the Internet history folder to it's default location.This enabled me to stop I.E 7 from crashing after using update, but I still had the problem now of being continually prompted to update KB 931768.Now you have to put the newly released version of Windows Update on your computer,which will solve the corruption problems.I followed these steps 1) First, show hidden files, folders, and system files
    2) Using Windows Explorer, navigate to the WINDOWS\SoftwareDistribution\Download folder.
    Delete the contents of this folder. Exit Windows Explorer.
    Initiate a manual visit to the Windows|Microsoft Update site.I was prompted to update Windows Update itself to the new version.It then reported after install I had applied all critical updates successfully and so here I am .It seems there was an underlying problem around for a while and Microsoft is sure the new version of Windows Update has addressed it.
    Sunday, May 13, 2007 8:28 PM
  • Thank you to Ashraf Farrah  for your insite on the phishing advise that worked fine and also thank you aquarium  for icing on the cake of information for this problem. My wife and I are sitting back to back looking for answers and I read alot slower than her and as I was getting to the solution she touches my shoulder and says look and she followed all the instructions except for aquarium instructions because she was afraid or did not know how to do what you suggested but I wanted to show her and she said I dont care just Do it cause today is MY DAY ( Mothers lol ) Anyway this was a great mothers day present to her to get it fixed. The problem happened last night suddenly and my solution after trying countless things was to just install firefox lol but no that was not good enough for her. So again I have learned a little more by trial and error and want to thank you all for the help. I do however have one request, if turning off the phishing filter that is built into IE7 than maybe it is some sort of hacker scheme to get you to turn the filter off so them can now continue their diabolical plans, anyways, Thanks again for the time you all put into this problem.

     

    PS - IBM can goto hell for closing down my department and outsourcing it to another country. Thanks IBM, that is all, kkthxbye

    Monday, May 14, 2007 2:48 AM
  • Good news to hear it helped you fix the problem.In case you are worried you can now turn the phishing filter back on again.I am writing this using Internet Explorer 7 with the filter on and have no issues,so it seems all worked out in the end.
    Monday, May 14, 2007 3:10 AM
  • I want to open  site name www. hi5 .com

     

     

    Monday, May 14, 2007 11:19 AM
  • I am getting the same message and IE7 will not log into any web site. I have a wired cable connection and can get internet access  via Outlook or Foxfire. Any detailed advice would be appreciated.
    ThePetFoodGuy.com
    Monday, May 14, 2007 6:02 PM
  • When you get a fix please let me know also. I am also running Trend PC-cillin and XP and have a Motorola surfboard hard wired cable connection.I can access the net via Outlook and Mozilla Firefox.
    steve@ThePetFoodGuy.com
    Thanks.
    Monday, May 14, 2007 6:09 PM
  • If this problem just occurred out of the blue before you attempted to update from the Windows site,I would roll-back to I.E 6 or reinstall I.E 7.Either way I would think you had to install the newer version of Windows Update itself.Your problem is most likely the result of a svchost corruption inherent in the older version of Windows Update.See my previous post on this.Good Luck.
    Monday, May 14, 2007 8:34 PM
  •  immzie wrote:

    I am having a problem with the following website:- www.hi5.com . While trying to visit this website I get the following error

    Res://ieframe.dll/dnserror.htm#

     

    I am running IE7, I have been able to visit this website since installing IE7, the problem seems to have just occured recently.

     

    Can anyone help?

     

    Saturday, May 19, 2007 7:44 PM
  • I created a new user account added the site, in my case our guest wlan gateway, install the cert.  logged back into initial account.  all works great now
    Friday, May 25, 2007 5:13 PM
  • I am new to the board but had to reply.  the ieframe.dll error happened to our computer today.  I tried everything and then found this forum.  I wanted to say  THANKS  !!!!   It was immediately helpful.  Thanks again.
    Friday, June 01, 2007 5:52 AM
  • Had the very same error on a couple of clients and after hours of serious trouble shooting I think the error somehow is related to accessing temporary internet files (which is a protected OS folder).

    I used control panel -> internet options -> Browsing history -> settings... -> move folder
    After moving temporary internet files IE7 works again.

    But only until you reboot the system. After reboot the problems is back (ie closes and asks where to save files). Moving temporary internet files once again solves the problem, until next reboot and so on.

    The clients at my site that experience these problems has nothing obvious in common except for standard MS software and the same patchlevel (via WSUS).

    The error seems to be clearly related to KB931768 and the handling of temporary internet files in some way. Hopefully MS will provide a correction for the patch since it is obvious that a lot of system experience problems after applying the patch.
    Friday, June 01, 2007 6:50 AM
  • Yes this is definately related to a IE 7 Update.  It has caused me a world of headaches.   It ended up slowing my computer to a crawl.  Going back and forth, eliminating the nuisance file prompt and trying to get back  to some sort of functionality on my machine, I  finally had to factory restore the machine in my recording studio, and am still, after two weeks, re-installing applications, drivers and re-indexing about 160,000 files.  THANKS MICROSOFT. 

     

    Believe me if there were some way to file a lawsuit for time lost and damages, I would be the first to sign on the dotted line.

     

    And I am just a small business, imagine all the problems this glitch is causing with others. I don't know how they could release this  as an AUTOMATIC UPDATE to the general public when it had the potential to do so much damage.  And then to more or less ignore the problem when there is a forum thread dedicated to it... very poor indeed.

    My advice is DISABLE AUTOMATIC UPDATES!!!   IE 7 was nice, but if I feel the need for a Tabbed Browser in my studio again, I'll use Mozilla. 

     

    Good luck to any one having this problem.   Backup everything while you can.

    Friday, June 01, 2007 1:19 PM
  • res://ieframe.dll/dnserror.htm#
    I keep getting this error, and follow the instructions to fix the problem.  The problem isn't getting fixed.  Should I uninstall my Explorer and reinstall an older version?
    Monday, June 04, 2007 4:35 AM
  • Mark:  I have suffered from this problem for weeks now. It came out of no where!  I Googled "navcancl" and "ieframe.dll" and came up with a couple of Microsoft Knowledge Base forums that had work-arounds posted by Microsoft.  Go to the support.microsoft.com/kb site and search "navcancl" and there is a work around for both XP and Vista - IT WORKS!  Apparently the issue for me was that IE was looking for my "temporary internet files" folder in the wrong place.  When it didn't find it where it thought it should, it shut down IE.  Unfortunately I have 2 domains on my system since it is a legacy corporate PC - once I changed the setting for IE so that it directed itself to my other temp file folder my problem disappeared immediately.  By the way - this is the first suggested fix in the list of 2 possible fixes from Microsoft. Good luck.

     

    Wednesday, June 06, 2007 1:55 PM
  • Hi all!! I had the same problem where my internet was working, but the only that would connect was the Mozilla Firefoz browser.  My internet explorer (7) could not connect to any site and no other applications (i.e. AIM, MSN Messenger) could connect.  At the bottom of the IE, Res://ieframe.dll/dnserror.htm while it was loading.  I restored my computer to an earlier date and it worked for a bit, then the problem started again about 3-4 days later.  To solve this problem, I called my ISP who helped me solve the problem.  I'm not sure if it will work for everyone, but it worked well for me.  (I am running on DSL, using Windows XP, and IE 7.) This is what he told me to do:


    1. Disable your FIREWALL first.  Then in your IE, go to TOOLS, then Internet Options.

    2. Click on the CONNECTIONS tab.

    3. Click on LAN SETTINGS at the bottom.

    4.  Uncheck the 3 boxes.  Then OK. OK.

    5. Restart your IE and go to website.  It should now work.  Then you can turn your firewall back on.


    Hope this helps many people. 

    Kay

    Thursday, June 07, 2007 11:32 PM
  • My fix was to go into TOOLS>INTERNET OPTIONS then I deleted the browser cache, cookies, history and form data.  After that the ieframe.dll error went away.

     

     

    MATT

    Tuesday, June 12, 2007 12:54 AM
  • A friend of mine is having this problem and I was hoping to find a fix in this forum but so
    far nothing I've found here has fixed the problem.

    She's running winxp, ie7 and her internet connection is via WildBlue (a satellite
    link).

    It turns out she can get mail, use ftp and can access secure sites.  This means that
    https, smtp and ftp protocols are working.  But http is NOT.

    She cleared her cookies and cache, moved IE's temporary internet files
    back and forth, disabled phishing and rolled back KP931678, NO luck!

    Firefox doesn't work either.  It just displays a blank page and then displays
    "done" in the status bar at the bottom.  When you look at the page source all
    you see is the several lines of html beginning with <html .....>.

    I found and sent her a version of "wget" that runs on winxp and had her
    run:

       "wget -d www.google.com"

    in the cmd window and it reports

       Read Error Connection Reset by Peer

    WildBlue has been working fine for over a month.  But at this point we can't
    rule out WildBlue being the cause of the problem because nothing that's
    worked for others has worked for her.

    Any suggestions of what else to try?

    Reno-Pete

    Thursday, June 14, 2007 6:33 AM
  • Hi all,

     

    This problem took me a full day to solve. 

    Like many people I use antivirus software and windows firewall.

     

    Simpel. Just turn it off. The following software blocked my ISP and I got  this "Re: Res://ieframe.dll/dnserror.htm#" error, maybe 

    the following would help for you :

     

    Spyware Doctor --> OnGuard --> Off (Norton Antivirus or something else)

    McAfee --> turn everything off

    Windows fire wall --> turn it off

     

    The update of IE7 is a problem, each time after the WinUpdate the settings get back to basic.

     

    Hopefully it helps you through this irritating problem...

     

    Regards,

    Sander M

     

     

    Thursday, June 14, 2007 9:44 AM
  • I have read all the recommendations re this problem.  I had the same problems - sudden error message, IE and Firefox would not connect, could not Restore.  I've tried all the recommendations on this site - reset router, adjusted IE security level, etc. All no help.  In my case it was a FIREWALL problem.  I was using PC Firewall Plus (in addtion to Norton).  I cancelled PC Firewall Plus and all was OK.
    Saturday, June 16, 2007 12:14 PM
  • I managed to rid myself of this problem a few months ago when I installed Google desktop search and Java on my machine. I was at the Trend Micro Website doing a housecall trying to see if I had a virus causing the problem. Well, I had a virus and it was some kind of dialer program but I do not know what it was up to. To run the housecall I had to install Java and I elected the Google serach function as well. The ieframe.dll error went away.

     

    Then a month or so later I was on Flikr looking at some pics and the Hard drive just started running away. The problem came right back from the Yahoo Flikr website.

    This time I found my IE7 security settings were set to custom by some malicious access to my machine. Man that is junk. Nobody should be able to get into my PC. I reset the Security level to default and the ieframe.dll error went away and IE 7 worked fine for a couple more months.

     

    Last weekend the same thing happened. I was on Flikr looking at some pics and the Hard drive started to run like mad. THIS time I could not find the problem so I started thinking it through. If the Temporary Internet files are not being accessed correctly like some have said here in this forum then maybe I need to look at the settings for "Check for newer versions of stored pages". It is in "Internet Options" setup. I deselected "Automatically" and selected "Every time I start Internet Explorer".

     

    The ieframe.dll error went away immediately. It has something to do with the browser being stupid when it opens, no references, not cached info and no dns visibility -I think.

     

    I meant to post this earlier this week but have been so busy. I think there is another bug in IE 7 they cannot fix and there are websites out there causing the problem to occur.

    I do not know what it is but the things I mentioned here have fixed the problem. I run Norton Internet Security and Spyware Terminator simultaneously fo maximum protection but never has a shield or norton firewall configuration caused this problem to occur. It comes from websites out there that run code on your PC.

     

    I am sure of that.

     

    Keep working this problem everyone. I hope this helped.

    Ron

     

     

     

     

     

     

     

    Sunday, June 17, 2007 4:16 AM
  • I had this same error yesterday: no IE7, no Firefox, and tryied every solution I could think of, and the ones that you presented here, guys. I did two things at the same time, so I do not know what did the trick:

    1. I setted my startup back to normal (Run/open: msconfig/general/normal startup). I had it in selective before in order to make startups quicker 

    2. I uninstalled Norton Antivirus

    3. Restarted the system

     

    I suspect Norton was blocking me, eventhough I haven't even opened it in a long time.

     

    Now IE7 and Firefox are working fine... but me, I think I lost some of my sanity working the solution by myself...

     

    If Mr. Gates is that rich and powerfull, can't he make this technology stuff better?

     

    Sunday, June 17, 2007 2:40 PM
  • Hey everybody.

     

    I have been watching this thread with interest for a couple of weeks because I too am having problems with this annoying error.  I have a couple of interesting points to make though which may help diagnosis...?? 

     

    1)  I run my computer on 2 seperate networks - at work and at home.  At work, it is on a private local network governed by a proxy server.  I ONLY GET THE IEFRAME.DLL MESSAGE WHEN USING THE INTERNET AT HOME.  Whilst at work, everything runs 100% fine. 

     

    The only operational difference between using the computer at work or at home, is that when I come home to use my computer, I have to go into INTERNET OPTIONS > CONNECTIONS > LAN SETTINGS and uncheck the "Use a Proxy Server" box. 

     

    2)  Contrary to what a lot of people are posting, I do NOT only have this problem with IE7.  I have the same problem with both Firefox and the new Apple Safari for Windows.  They do not display the ieframe.dll/dnserror message like IE7 does, but the symptoms are the same - i.e. at random intervals on random pages, the browser instantly refuses to load the page and displays an error screen instead. 

     

    Could this mean that it is not an IE7 problem per se, but perhaps a Windows issue that is "activated" by the IE7 updates?

     

    Any further thoughts would be muchly appreciated!

     

    Tuesday, June 19, 2007 1:26 AM
  • Yes Sir Vibro. 

     

    That's exactly what i think it is.  And in my case, as I said earlier, My machine updated with automatc updates disabled.  I still can't figure that one out.

    Everything I tried,most things suggested on this thread, seemed to make things worse to the point where I thought my hard drive was gonna fry.  I still can't believe Microsoft hasn't addressed this problem.  It's definately on their end.

    Never had a problem with Firefox, but as time went on PC performance got worse and worse to the point where is didn't even make sense to boot the machine. Total restore was my only solution.   Works fine now but I haven't put IE7 back on either.

    Peace,

    jdt-shades of gray recording

    Tuesday, June 19, 2007 2:41 AM
  • hello,

     

    if i go to katz movie download it does this, internet explorer cannot display webpage with

    the error res://ieframe.dll/dnserror.htm what does it mean.

    Please help.

     

    Thanks Yaz.

     

    Saturday, June 30, 2007 3:12 PM
  • OK i had the same problem and the best way to solve it is to download a registry scanner and fixer. the problem lies with your systems registry and corruption in these. the corruption will have come from downloading, visiting sites, installing programs.

     

    I found the best program for identifying corrupty registry files was RegCure 1.4.0.4. Now ive always been suspicious of these programs and i definatly didnt want to gamble on buying the product and it not working. Therefore, i downloaded a torrernt of regcure + crack. Worked the crack, did the scan, fixed the problems and as of yet ive had no problems. fingers crossed tho cus it may just pop up again when i least expect it.

     

    hope this helps

    nick 

    Wednesday, July 04, 2007 12:54 PM
  • Hi Guys,

     

    I've had the same problem for 2 days and it was doing my head in, I googled it and found this forum and well have been trying all the tips given, but one worked and made me realise I had 2 firewalls running at the same time.. my mcafee security sub ran out and I thought I'd download avast, anyway that and the windows firewall caused the error. I also re-installed my operating system but this didn't work, then I uninstalled avast and deactivated my windows firewall, re-booted and re-set the windows firewall and uninstalled IE7 and walla I am up and working..  

     

    It was definitely the firewalls causing the conflict as I installed avast 2days ago and it happened over night not to mention IE7 having faults. Hope this helps, and thanks for all the tips..been a great help..whew anyway thought I'd give back some info. tested it today and re-installed avast and got the same error, un-installed it and it fixed the problem..so make sure you dont have 2 firewalls running or antivirus running at the same time and it will sort it out.

     

    Cheers & good luck sorting yours out.

     

    Ballie74

    Tuesday, July 10, 2007 11:39 PM
  • I started getting this error the other day and read this forum. I had recently downloaded pc tools and I already had symantic, after uninstalling pc tools I haven't received this error again. Thanks!
    Wednesday, July 25, 2007 3:48 PM
  • Sorry for our English...

     

    We have the problem in TWO PCs:

     

    No Explorer 7.0, No Firefox, No Microsoft Updates... (Curiosly Explorer runs in some webs if you tipe the adress exactly...)

    NO Outlook 2007, NO Ad-Aware 2007 Pro 7.0.13, NO Google Updater, NO Java (Control Panel) 1.6.0_01 (Updates), NO Omnipage 15 (Updates)…

     

    PROGRAMS THAT CONNECT CORRECTLY: Messenger 8.1, Spyboot Search&Destroy 1.4, Spyware Blaster 3.5.1, Atomic Clock Sync 2.7.0.3, jv16 PowerTools 2006 1.5.2.350, Teleport Pro 1.47, Filezilla 2.2.32, Adobe Acrobat 8.1 (Updates), dBpoweramp Music Converter 12

     

    AFTER LOTS OF HOURS OF TEST OF A MICROSOFT TECHNICAL the solution are a little stupid:

     

    REMOVE ETHERNET CARD DRIVERS, RESTART and wait windows detection.

     

    AND ALL WORKS AGAIN !!!!!

     

    C R R

     

     

    Thursday, July 26, 2007 11:32 PM
  •  

    This is what worked for me. I opened up windows security center, -> Windows Firewall - > Exceptions, and i just added Internet Explorer in. Make sure that windows security center is the only firewall running though.

     

    Hope this helped

     

    Robbie

    Tuesday, July 31, 2007 6:39 AM
  • I tried the Restore and it restored a number of software programs I had removed, but I still can open my browser using IE7

    Sunday, August 05, 2007 3:57 AM
  • try this. worked for me, but not sure what they mean by "fix IE7 for a while".

     

     

    Fix: navcancl ieframe.dll IE7

    18 July 2007

    Problem:
    navcancl ieframe.dll Microsoft Windows update broke IE7

    Solution:
    a. Go to Start menu -> Click Run -> type "iexplore.exe -nohome -extoff" (without quotes) and press enter.
    This will open MS Internet Explorer with a blank page and without any extensions.

    b. If you cannot see the Menu Bar. Right click on the toolbar area and click Menu Bar.

    c. Go to Tools -> Options -> Advanced -> Security -> Disable Phishing Filter
    Hopefully this should fix IE7 for a while, at least until Microsoft will create a fix for it.
    Sunday, August 05, 2007 3:58 AM
  • What finally worked for me.

    We have two laptops that we run simultaneously  most of the time with no trouble, one of the laptops quit responding  today and I recieved this error message.
    I went to the other laptop to find answers and the last thing I tried was shutting off the laptop that was connecting and the other started working. I'm serious. I went through restore, turning off this, rebooting the router, tryed to connect through firefox any thing else that was mentioned here.

    You may try shutting one computer down if your running two off a router  first. Then try all the other stuff. Smile

    "It's always the last thing that works."


    Sunday, August 12, 2007 2:43 AM
  • I have had the same problem after installing updates from yes guess who. Ive read through all the posts here and I believe some of them are not related to the update but configuration issues ie 2 firewalls running. I have XP with IE7 and an ADSL wireless router. My laptop runs fine but desktop wont go no matter what I tried. No firewall and all IE settings at their lowest etc , phishing filter off etc.

     

    SOLUTION: Go into control panel, add remove programs, tick the show updates option.

     

    Scroll down to IE7 and remove the updates KB938127 and KB937134. Restart amchine and he presto. When you are next informed there are updates click custom install and untick those mentioned before. Tick the dont notify me of these again.

     

    As said before some of the problems mentioned before are due to user config problems.

     

    Thanks Microsoft ................. NOT

     

    Wednesday, August 15, 2007 8:55 PM
  • I had this problem too. Everything like firefox, outlook, msn except IE7 works fine. My solusion is:

    Add "iexplorer.exe" to exception list of every firewall in your computer, no matter the firewall is enabled or not.

    In my case, I have Kaspersky internet security installed on my pc, but its firewall is DISABLED. Instead, I use the firewall provided by windows itself. After I put iexplorer.exe into Kaspersky's safe list, the problem just went away, although its firewall is still disabled.

    Funny, though.......
    Thursday, August 16, 2007 4:36 AM
  • Ok, so there are six pages of posts for this problem and I am no closer to finding a solution.

    I have tried most of the advice posted (that I am technically able to follow) and have not been able to resolve this problem. When I open IE it comes up with "can not display the webpage, or "address not valid". I have owned my laptop for 4 months. I was using IE quite fine on the laptop when I first got it, so I know it worked... and then I loaded Microsoft Office and then I could no longer get IE to work. I then noticed the dnserror message.

    I am also attached to a university that offers a support service through the university computer tech dept and they have told me that can not help me (they say they don't support Vista).

    I have contacted Bigpond (I am in Australia) and they got me to ping websites, so I know I am online - but they couldnt help me with the IE problem. I have emailed Compaq HP and they are trying to help me (but havent solved it yet), and now I read all of this and am at a loss.

    There appear to be quite a few people in this forum that obviously have far greater computer skills than me and yet there appears to be no clear resolution to this matter. It appears that some things work for some and not for others.

     

    I have no firewalls on, I have disabled addons, removed the updates identified by other contributers to this forum, deleted history, links, cookies etc, added IE to the exceptions, and if I have not done other actions, it is because it is beyond my computer skills. So if anyone can offer advice I would be grateful. I don't even know where I should go now to get this sorted.

    MICROSOFT IF YOU ARE READING THIS....  CAN YOU PLEASE OFFER SOME ADVICE?

    Thursday, August 16, 2007 5:08 AM
  • Yup!  Problem started last week.  No IE7 connect, no Messenger, Yahoo Messenger My space or Aol connectivity through Linksys router.  However local network works for file transfers and the 5 or so computers from Win98 thru xp pro and even MCE get on line fine .  This Dell with SP SP2 just won't connect.  I reset the TCP/IP and still no joy.  I deleted McCaffee and insured firewalls are off.  I deleted all the cached web pages and any stored controls.  When I initiate I'm Exasperated 7 to go to a web page, it seems to lock up.  Now with auto updates and such, well it's a real pain.  AOL 9 won't connect and it can't seem to report a problem.  Now I'd go on line and reinstall IE7 but I can't go on line.  And I can't find a redistribution package,  So I tried to install IE6 but from the distribution CD I created, it won't install because there is a newer version and it won't replace it.  I verified the lynksis router is open for all the computers, and none are blocked or limited in anyway. 

     

    Now I started off with an Atari 800 and an acoustic modem.  I'm not a computer expert or anything like that, but all my friends call me for help with thier woes.  I've researched this as best I can, and it looks like I'm backed into the corner of a system restore, with the necessity of moving lots and lots of files, having to reinstall months and months of updates etc.

     

    I hope someone can come up with a more rational fix.  And of course, this isn't solving the problem.  This is relieving the sympthom.  This can happen again.

     

    Grumpey46 (and getting GRUMPIER!)

     

    Thursday, August 16, 2007 7:42 PM
  • I just completely recovered my computer with the original recovery discs (but all my versions are current) and I am back online.

     

    However I have not reloaded Microsoft Word - which is when all my troubles started.

     

    It appears to me the only way to resolve this is to do a complete recover/ reconfigure!

     

    Good luck everyone with this issue.

     

    Saturday, August 18, 2007 12:37 AM
  • Unfortunately for me, i've the same problem since 18 August. The day before IE7 was working just fine. Though My MSN messeger works just fine

     

    I suspect it might be due to the updates so i restore the PC to a few days before the updates took place, but it doesn't work either. i try selectively deleting the updates suggested by some members, disabled phishing filter and windows firewalls, and even norton antivirus, start without add-ons but nothing works for me.

     

    Is there anything else i can try?

    Friday, August 24, 2007 4:49 AM
  • ok ok .. very simple.

     

    Go in installing and moving programs.

    click so that the updating of each program is shown.

    His updating sees in Internet Explorer 7.

    Desinstale this updating:

    KB938127 e KB937134

     

    Restart the computer.

    Do not leave that this updating is installed again up to what to Microsoftware package it resolves the problem.

     

    Embraces to all.

     

    Marco Ribeiro

    Salvador - Bahia - Brazil

     

    Ps : excuse for my English!!

    Friday, August 24, 2007 10:52 AM
  • I tried many of the above and nothing worked for me. I finally uninstalled IE7 and reinstalled it now I have a different problem. When IE7 starts up it tries to go to http://go.microsoft.com/fwlink/?LinkId=74005 but hangs and nothing happens.

    Can anyone please help?

    Thanks, John

    Tuesday, August 28, 2007 6:08 PM
  •  

    GUYS I FOUND THE THING CAUSING THIS PROBLEM!

     

    IT IS A PERMISSION ISSUE BETWEEN THE INTERNET EXPLORER AND WINDOWS VISTA

     

    TO FIX THAT PROBLEM ALL YOU HAVE TO DO IS FIX THE PERMISSIONS OF YOUR IEXPLORER.EXE FOR EXPERTS.

     

    OR FOR THE BEGINNERS ALL YOU HAVE TO DO IS TO :

     

    1- NEXT TO THE START KEY ON THE VERY LEFT LOWER CORNER YOU WILL SEE THE ICON OF THE INTERNET EXPLORER (((( RIGHT CLICK IT ))).

     

    2- RIGHT CLICK IT ON IT THEN CHOOSE PROPERTIES.

     

    3- THEN CLICK ON ADVANCED.

     

    4- THEN CHECK MARK (((( RUN AS ADMINISTRATOR ))) THEN HIT OK AND HIT OK AGAIN.

     

    5- RUN INTERNET EXPLORER NORMALLY THEN HIT ALLOW WHEN THE MESSAGE COMES ON YOUR SCREEN

     

    VOILAAAAA INTERNET EXPLORER  WORKS AGAIN !!!!

     

     

    At the end i will say that a spyware could ber the reason for this problem since i have tried a different method by going to iexplore.exe in the program files then i right clicked on it to fix the permissions but suddenly i discovered that the control panel of the permissions was disabled for unknown reason and of course that is not normal!

     

    HAPPY TO SEE ME?! ...........GO VISIT EGYPT!

    Thursday, September 20, 2007 1:38 PM
  • I can no longer access any web pages as i get the message res://ieframe.dll/dnserrordiagoff.htm (is that what everyone else gets?). I am NOT using VISTA.

     

    I have had this issue for a few months but it would only occur randomly and last for about 1 day, then go back to normal. Now i hven't been able to get on the internet for 4 days!!!

     

    I have tried some of the solutions already posted but none work for me. ANNOYING TO SAY THE LEAST

    Thursday, September 20, 2007 3:51 PM
  • i've also been following these 6 pages and tried everything i was able to understand,uninstalled IE7 now can't even get on line,unfortunately i also had restore points disabled and the error message i now get is"res://c:\windows\system32\xpsp3res.dll/dnserror.htm"any suggestions folks?

    Saturday, September 22, 2007 10:10 PM
  • Hi all, There are so many different Ideas here and it seems that different ones work for different people. If you read through all of them it seems that it has something to do with a firewall or internet security or an update. I tried pretty much everything mentioned in this post but nothing seemed to work for me. Finally I uninstalled my internet security (Kasperty) and reinstalled it and BAM, problem solved. I am back online now. So if you haven't tried that yet, try it. It just might work for you too.

    John

    Sunday, September 23, 2007 1:11 AM
  •  YiY wrote:
    I had this problem too. Everything like firefox, outlook, msn except IE7 works fine. My solusion is:

    Add "iexplorer.exe" to exception list of every firewall in your computer, no matter the firewall is enabled or not.

    In my case, I have Kaspersky internet security installed on my pc, but its firewall is DISABLED. Instead, I use the firewall provided by windows itself. After I put iexplorer.exe into Kaspersky's safe list, the problem just went away, although its firewall is still disabled.

    Funny, though.......

     

    YiY

     

    The file "iexplorer.exe" is not the same as the 'iexplore.exe' executable file for Internet Explorer and I am sure it was not wise to add "iexplorer.exe" to a firewall exception list or safe list. That is serious spyware.

    Tuesday, September 25, 2007 10:36 AM
  • I am running Vista Home Premium 64 bit edition. I had just completed (two days ago) a fresh install of Vista, not a re-install or upgrade but “delete partition and start over”  install.

     

    My particular encounter with this problem was immediately after installing windows update KB933928. I received the error “Res://ieframe.dll/dnserror.htm#” when I opened IE7, and in addition Outlook 2007 would not connect to email servers any longer.

     

    I searched witout success for a solution to this problem that was clearly related to this update. I finally called MS tech support, and after about an hour talked to someone who was really helpful. She provided the following solution to my problem:

     

    *****This will only work if you actually still have network connectivity (but simply can’t use IE7 or in my case Outlook 2007)******

     

    Open a command window as an administrator, type the following commands:

     

    Ipconfig  /flushdns

    Netsh int ip reset  --  computer will indicate a reboot, do it.

     

    Upon restart, open command window as administrator

    Netsh winsock reset – computer will indicate a reboot, do it.

     

    The explanation given by the tech was that occasionally after updates, the DNS and Winsock caches get kinda flaky, and need to be reset. It was not recommended that his be a regular practice, but only if errors are occurring.

     

    This completely solved the problem for me when none of the other solutions presented here did, so I thought I’d share it. I was even able to install the update that caused the problem, with no further problems.

     

    Hope it helps someone.

    Tuesday, September 25, 2007 9:33 PM
  • Non apre la pagina da un utente qualsiasi conIE7,ma come amministratore invece si.Perchè

    Thursday, October 04, 2007 2:21 PM
  • Thanks So Much~ Only your solution works~!!

    Kaspersky is so troublesome...
    Wednesday, October 10, 2007 10:39 AM
  • I have the same problem but leavign norton exposed is nto the solution Smile
    Friday, October 12, 2007 2:37 PM
  • Thanks for the input. But my problem has to do with the IE Custom Tools (Toolbar). This toolbar is a rouge toolbar that downloads rouge anti virus/spyware. Also it provides a third party infomation about your personal transactions. Such as your key srokes etc. What I'm trying to do is remove the toolbar from my computer. Every time I try this. It ask for me to restare the computer. And thats it. After the computer restartes. The toolbar is still there. This is what I need help on.

     

    Friday, October 12, 2007 3:45 PM
  • It happened to me today and the only page that was blocked all the time was google.

    The solution was:

    1. START >

    2. ALL PROGRAMS >>

    3. ACCESSORIES >>>

    4. SYSTEM TOOLS >>>>

    5. INTERNET EXPLORER (No Add-Ons)

     

    It works just fine. Now I have to figure out which add-on was causing this problem.

     

    Hope it works for you!

     

     

    Thursday, October 18, 2007 4:42 AM
  • I have read this post with great interest.

    I have a wireless laptop and a desk top connected via an ethernet cable into my router. Approx 2 weeks ago the desktop stopped connecting and i was getting the now infamous message we are all talking about. I reset the router after trying different things and then the laptop stopped connecting also.

    I contacted by broadband supplier who asked me to try many different things before eventually admitting to not knowing the solution either. they suggested i try a new router, which i did. I connected the new router which i borrowed from a neighbour directly into the laptop and the same error occured.

    Before returning the router i carried out a system restore going back approx 6 weeks. To my surprised this worked so i bought a new router. I connected everything up into the desk top and did the system restore as before but this time no success. I am now using my laptop on a wireless connection with no issues but cannot get the desk top to access pages.

    I have done just about everything this thread has asked in my limited capabilities and no success.

    I cannot even get trend housecall on the desktop as it wont connect to anything.

    I've been into the command screen and done ipconfig which shows i am connected via the ethernet cable.

     

    Surely someone with more technical knowledge than me knows a work around for this.

     

    Any help offered will be appreciated

    P.S I'm in N.Ireland if that makes any kind of difference

    Saturday, October 27, 2007 1:45 AM
  •  

    Hi Jedini & ALL!

     

    WTF is going on here??!   I too have had this problem for some time.  ONLY WITH GOOGLE!!  I tried starting IE without add-ons but it did not work.  I also have a LInksys router.  Is this an IE issue?  Router issue?  I am just relived that I finally noticed the stupid re://ieframe.dll/dnserror in the corner.

     

    Please please please HELP!!

     

    I have tried Firefox as well but have the same issue; Google will NOT display periodically for random periods of time (whenever I need itWink

     

    thanks all

    Sunday, October 28, 2007 4:04 AM
  •  

    I have just spent three days and three nights struggling with this after acquiring a whiz bang new machine with Vista Ultimate, and tried ALL the suggested solutions, and was about to buy a new adsl router, believing mine might be a bit old and not vista compatible.

     

    On the off chance I rang tech support for NetComm just to check, and was advised that it was a DNS issue with some aussie ISP's and was adivsed to do the following.

     

    Click:

    1. Control Panel
    2. Network and Sharing Centre
    3. Manage Network Connections
    4. Right click the local area connection and click properties
    5. Uncheck TCP/IPv6
    6. Ensure TCP/IPv4 is checked and double click
    7. Uncheck Obtain DNS server address automatically
    8. Check Use the following DNS server addresses
    9. In preferred DNS Server adresses insert: 4.2.2.2
    10. In alternate DNS server addressinsert: 4.2.2.3
    11. Click Okay all the way out and then restart computer.

     

    I have had no issues since, internet browsing is faster than its ever been, and the whole thing is firewalled, with defenders and virus checkers all on, with all windows updates installed, using IE7 and Vista ultimate.

     

    Many thanks to Balpreet at NetComm, and I hope this works for others.  According to Balpreet, it would seem that it is spasmodic, but nothing to do with hardware/software but is at the ISP end and their international connect settings.  The DNS server address he provided is apparently a huge american globally compatible address which Balpreet tells me shoud resolve this ieframe.dll/dnserror thing so it never happens again.  So far so good, many thanks to Balpreet.  Given all the experimentation and sort of remedies, it sort of makes sense that this could be the cause - i.e. at the ISP end and beyond.  Hope it helps others....

     

     

     

     

     

    Monday, October 29, 2007 3:10 AM
  • I don't know how many people this will help but it worked for me.

     

     

    http://www.techsupportforum.com/microsoft-support/internet-explorer-forum/193363-dns-error-ie-7-a.html#post1156768

     

     

    Tuesday, November 06, 2007 11:38 PM
  • After reading all the technical information above I am hesitant to post this, but here goes. I think I "cured" this problem by running a free download program called Spyware Doctor. I know that correlation does not equal causation but after months of only being able to load my company's website, CMS, and forum the Spyware Doctor seems to have fixed the problem. I am not affiliated with the company in any way, I found it by googling for spyware. I am running Trend Micro PC-cillin and it has spyware protection and removal, but Spyware Doctor found 12 infestations and removed them. The problem has not occurred again.

     

    BTW, the Spyware Doctor free trial does not remove bugs as I understand it, you have to buy the full version. If you download it from google as a part of their toolbar (free) it looks for bugs and destroys them. The full version of SD is $29.95 if you want all the bells and whistles.

     

    I hope this helps someone.

    Donna

    Thursday, November 08, 2007 5:54 PM
  • Hi Folks. I have done almost all of the things listed here and have driven myself nuts all day today. I have a new vaio desktop with Vista. I was online just fine but when I went to download a new version of Norton and ditch the old, I wasn't able to get online. I have disabled firewalls, done exceptions, blahblah. I restored to a few days ago, prior to a few windows updates, and was able to get online just fine, so I know it's not a connectivity problem. My laptop is a-ok. I have even done the pseudo prgramming thingie suggested by someone - going to start/run/typing in all sorts of things on a black screen. Said I didn't have proper elevation....what the heck? I am at a loss. I get the error message when I open IE: res://ieframe.dll.dnserror.htm#. Seems to be a connection between some updates, explorer, and/or Symantec. I have no clue. I guess I'll call the boys at BestBuy, but any suggestions first?

    Kris

    Sunday, November 25, 2007 9:54 PM
  • I have been trying for days and days to fix my husbands internet problem...I have read and re-read this thread. I have tried tweaking everything....re-installing etc.....grrrrrrrr!

    Only now did I notice and try Mr Big Egyptian's suggestion at http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml on page 2 of this thread.

     

    Wow!! It fixed my ieframe.dll error in literally seconds!!!

    Thank you Thank you Thank you!

     

    I am now going to find some Egyptian themed wallpaper for my desktop! Wink

     

     

    I

    Sunday, December 02, 2007 1:39 AM
  • I had this problem after ridding a friend's computer of Norton. I then noticed that "Odyssey Network Services" was installed on the wireless connection and I removed it. The problem went away.
    Tuesday, January 01, 2008 7:50 PM


  • THANKS THANKS THANKS A LOT!!!...this worked for me...



    Wednesday, January 02, 2008 9:19 AM
  • I was getting the same thing until I uninstalled prevx1.  Then IE7 fired right up. I also downloaded

    SUPERAntiSpyware and it found 71 problems that Ad-Aware and SpyBot had been missing.

    Wednesday, January 02, 2008 5:02 PM
  • My friend, you deserve a beer!

    Friday, January 04, 2008 1:34 AM
  • I need help ASAP about how to unblock RICH MEDIA. I cannot view things on ceretain sites. I uninstalled and reinstalled ADOBE 9 but that did not help.

    Saturday, January 05, 2008 6:05 PM
  • After 4 days of trying all of the solutions I found and downloading RegCure to fix my registries, I too was about to give up and head to Best Buy Geeks to get them to restore my computer and lose all my data.  Somewhere I read where someone fixed the problem by buying a new router.  So I disconnected my router,  my computer, and my dsl and put them all back together again and Voila.  Got rid of the error!!  Somehow this error must lodge somewhere in the router connection.  All I know is I am relieved to have this problem solved!

     

    Good luck to all.  This has been the most frustrating 4 days I have had in quite some time!

    Sunday, January 06, 2008 2:23 AM
  •  

    I had this problem after an update form windows, not the same as mentionned ealier.

     

    No internet acces trough IE or Firefox, but all other programs : outlook, ftp - could connect.  The flush dns worked to fix the problem.

     

     

    Friday, January 11, 2008 12:22 PM
  • This worked for me too and may be usefull for Oz Users of Bigpond. Heres and extract from the  Bigpond Help Centre

     

    What DNS (Domain Name Server) settings should I use?
    All BigPond ADSL and cable customers should use the DNS server IP addresses which are assigned to them dynamically during login. If this cannot be done for some reason, please use the following DNS servers:

    DNS settings for accessing BigPond
    State Primary DNS Server IP Address Secondary DNS Server IP Address
    NSW 61.9.194.49 61.9.195.193
    Victoria 61.9.133.193 61.9.134.49
    Queensland 61.9.211.33 61.9.211.1
    Tasmania 61.9.188.33 61.9.134.49
    ACT 61.9.207.1 61.9.195.193
    South Australia, Northern Territory 61.9.226.33 61.9.194.49
    Western Australia 61.9.242.33

    61.9.226.33

    Monday, January 21, 2008 3:01 AM
  • You want to talk about a fu**k**g trouble.....!?!?!?

    I had that problem just after last Explorer update KB942615

    Tried RegCure but no deal,still the same message so I deleted that darn update and ''voilà''

    Everything is back to normal.....I'm jamming that update till Microsoft finds a solution...if ever !!!

    Tuesday, February 05, 2008 6:47 PM
  • Seems like this fault (Res://ieframe.dll/dnserror.htm#) that shows up could be attributed to a host of different problems.

    My problem was I could log on to the Internet through Ethernet, but could not connect through wireless even though all the settings seemed ok. I could access the network, but no internet. I spent ages trying all the different suggestions for this issue. In the end I merely went through control panel-system and uninstalled the wireless driver and the reinstalled. That sorted it out.

    Hope it works for you.

     

    Monday, February 11, 2008 3:26 PM
  • I have been reading all these threads and I am confused as to what to try, can someone help............I have a brand spanking new PC with Vista, ADSL Bigpond.........  Until about a week ago i had no problems listening to a radio program (Melbournes SEN) I can get to the web page fine but when I hit  "listen" I get "Page could not be displayed" and DNS error ieframe jargon. WTF is going on?  I'd appreciate any advice

    Tuesday, February 12, 2008 3:43 AM
  •  chezza wrote:

    I have been reading all these threads and I am confused as to what to try, can someone help............I have a brand spanking new PC with Vista, ADSL Bigpond.........  Until about a week ago i had no problems listening to a radio program (Melbournes SEN) I can get to the web page fine but when I hit  "listen" I get "Page could not be displayed" and DNS error ieframe jargon. WTF is going on?  I'd appreciate any advice

     

    PS.............I have tried just about everything in these threads with no avail,  and in the end I did a system restore, all is good now!  I beleive its related to updates so I will carefully monitor these now.  Thank to everyones input.

    Tuesday, February 12, 2008 10:08 AM
  •  

    Please, what is the problem?  How can I solve it?

    res://ieframe.dll/dnserror.htm#

     

    To get connection I need to re-start the computer.

    But after few mitutes the error comes again.

     

    I consider interesting the post that described a different name of iexplore.exe file

     

    "C:\Program Files\Internet Explorer\iexplore.exe"

    "C:\Program Files\Internet Explorer\iexplorer.exe"

     

    What is the correct file? with or without the "r".

     

    Egiptian writes some interesting post but I don't trust in him.

    The Run as Administrator checkbox is disable in my IE program icon near the Start button.

     

    I have Vista with Kaspersky internet security.  Sometimes I see that the IE icon change the pic to a different symbol.  Sometimes I see a phishing filter permission enable or disable appear.  Somtimes I see this problem when accesing the google search page only.  Others work fine.  And sometime I see this error in all the pages that I want to access.

     

    The disable phishing option in Tools, Internet Option, Advanced... solve the problem without the need of restart the computer.  I think that is the best temporary recommendation to solve the problem.  I recommend that after disable it enable back again until Windows sugest a solution.

     

    I suspect that is a Spyware. 

     

    Sunday, March 02, 2008 6:40 PM
  •  

    The Internet explorer is not working smoothly till date as IE6.

     

    Though it is getting smoother day by day.

     

    For your problem, ensure that your system is updated by latest MS Update for IE7 and no toolbar is installed (especially Google). This will solve most of the problems.

     

    Thursday, March 06, 2008 9:11 AM
  • Since a couple of weeks ago I started having this problem: Temporary internet folder does not get anymore cockies and file from  visited website. Cockies go somewhere else or are hidden, because by "property" command it seems that the folder contains files, but they are not visible and because visited websites recognize my PC, even if I try to clean up them. When I start up the computer, the following files are stored in the folder:

    res://ieframe.dll/info_48.png

    res://ieframe.dll/tools.png

    res://ieframe.dll/dnserror.htm

    and other 6-8 with the same root res://ieframe

    Hijack file is ok. Following the previous Aquarium post and assuming the problem was due to KB931768 update, I cancelled all the files in the WINDOWS\SoftwareDistribution\Download folder and I surfed the microsoft update website checking important updates missed. As the PC loaded and istalled the new patches, the problem disappeared.

    Thanks Aquarium

     

    Sunday, March 09, 2008 7:19 PM
  • I have the exact same message for 3 days now and my ISP- Earthlink(I have DSL with them) cannot help me find a solution as of yet.  I've tried everything suggested here, removed virust protection, turned off firewall, restored, did all the reseting in the command prompt, disconnected router, reset modem, etc... EVERYTHING!  NOTHING HAS WORKED.  I don't know why I got this error since I didn't install anything new or changed anything.  I left the laptop for a while, and when I came back IE was dead, with this message.  Sometimes Earthlink will have outages, but if I wait... it always comes back... but not this time (if they did have an outage). 

     

    At this point, I am convinced it's the dns problem with Earthlink, and nothing on my system.  When I use dial-up, IE7 works fine... no problem opening or displaying.  Then I tried using a neighbor's wireless connection, IE came up fine too... not a problem either.  It's only when I attach my LAN or wireless connection using my own DSL, I get this error problem.  Earthlink's tested their lines/server and they said there's no problem on their end.  How's this possible?  They told me they'll have their vendor test the lines to see if their are any problems there, and my trouble ticket's still open.  I'm really confused as to why this would happen when I did nothing to my system!  If it's not the ISP's server problem, why would I be able to use IE with dial-up and a borrowed wireless connection! 

     

    I'd appreciate it if there are any more input in regards to my situation.  There must be a solution somewhere?  Thanks.

     

    Nancy

    Sunday, March 30, 2008 8:33 AM
  • I have experienced the same problem.. with one difference, it happens after the spyware/adware scan,  i think the scan is too aggressive...

    i fix the problem by flushing the dns cache

    I do this by accessign a command prompt and typing  ipconfig /flushdns

    I then reboot and it works. 

     

    Hope this helps

    Monday, March 31, 2008 2:50 AM
  • Thanks, but I tried flushing the dsn cache, still doesn't work.  My ISP sent me a new modem, after failing to get my lan connected.  I told them it's not a modem problem, but they can't solve it.  This is such a frustratiing problem.  I know my browser is fine because when using dial up and wireless, everything works fine.  I just can't seem to connect to my own DSL!  I tried just about everything.

    Monday, April 07, 2008 6:27 AM
  • HI folks.

     

    I started getting this message last friday - I switched off the computer as usual thurs nite and fri - nadda! I couldnt get my home page or ebay.co.uk, but could get various other pages like ebay.com. I couldnt click thru links from google and talk about frustrating cos i knew I hadnt dont anything - like download or deleted! I couldnt even click the link to download firefox!

    But yet, i could get messenger and emails no problem.

    Talk about confusing or what! All the correct boxes were ticked just like they were on thursday!

     

    Luckily i found this forum while I could still get t'internet - having tried all the above mentioned here - including the really technical ones to the best of my ability - i was still getting the message - did the whole works - firewall, phishing, dnscache, deleting temps and cookies, scanning with wincleaner (thanks to all that supplied cleaning programmes - cleared a rite load of s**t of this machine) etc. Nothing was working at all.

     

    I have ended up un(in)stalling IE7, reinstalling 6 - and updating from there to 7 - and then nothing worked at all! No emails no internet

     

    I then rebooted and hey presto - ITS BACK!!!

     

    Now the only thing is its stuck on the http://runonce.msn.com/runonce2.aspx page and will not move on once you click - save settings, but if u hit home page - its goes to your home page.

     

    I have also switched off the automatic updates - and gone for the inform when updates are ready for download and installation option.

     

    I will be reviewing everything that microsoft wants from now on!

     

    Again - thanks to all - without this forum I would of been well and truely stuck.

    Monday, April 07, 2008 3:27 PM
  • Ashraf, your solution to disble the phishing filter worked for me also - thanks!

     

    Perhaps you would be good enough to let me (us) know when it's safe to turn it back on again!

     

    Cheers!

     

    Saturday, April 19, 2008 5:30 PM
  •  EndlessOz wrote:

     

    I have just spent three days and three nights struggling with this after acquiring a whiz bang new machine with Vista Ultimate, and tried ALL the suggested solutions, and was about to buy a new adsl router, believing mine might be a bit old and not vista compatible.

     

    On the off chance I rang tech support for NetComm just to check, and was advised that it was a DNS issue with some aussie ISP's and was adivsed to do the following.

     

    Click:

    1. Control Panel
    2. Network and Sharing Centre
    3. Manage Network Connections
    4. Right click the local area connection and click properties
    5. Uncheck TCP/IPv6
    6. Ensure TCP/IPv4 is checked and double click
    7. Uncheck Obtain DNS server address automatically
    8. Check Use the following DNS server addresses
    9. In preferred DNS Server adresses insert: 4.2.2.2
    10. In alternate DNS server addressinsert: 4.2.2.3
    11. Click Okay all the way out and then restart computer.

     

    I have had no issues since, internet browsing is faster than its ever been, and the whole thing is firewalled, with defenders and virus checkers all on, with all windows updates installed, using IE7 and Vista ultimate.

     

    Many thanks to Balpreet at NetComm, and I hope this works for others.  According to Balpreet, it would seem that it is spasmodic, but nothing to do with hardware/software but is at the ISP end and their international connect settings.  The DNS server address he provided is apparently a huge american globally compatible address which Balpreet tells me shoud resolve this ieframe.dll/dnserror thing so it never happens again.  So far so good, many thanks to Balpreet.  Given all the experimentation and sort of remedies, it sort of makes sense that this could be the cause - i.e. at the ISP end and beyond.  Hope it helps others....

     

     

    thank you, thank you, thank you... fixed my problem, after weeks of searching, FINALLY the problem is gone.

    Wednesday, April 23, 2008 6:14 PM
  • Wednesday, May 28, 2008 11:18 PM
  • i just started having this yesterday after an update to windows.  i cant acces any pages at all, my other programs such as messenger do not work either, firefox is not working, and i cannot access the internet thru my xbox or psp.  i have read all the posts here, and nothing has worked, anybody know what to do? should i just format my computer, will this bring it back?  my modem/router seems to be working, but i cant access anything...HELP

     

    Wednesday, June 04, 2008 4:36 PM
  • It's not that simple... I've been trying everything to fiz this problem and nothing seems to help! Disabled Protected Mode, No add-ons, Reseting IE7 - NOTHING WORKED SO FAR. If it was only this...

     

    My IE7 is crashing for different reasons: sometimes it will no display pictures / images or open text-only pages, sometimes it won't display anything at all, showing the "Internet Explorer cannot display the website", sometimes it just crashes and closes "The IE encountered and error and needs to close / restart".

     

    What should I do? I've tried Microsoft help and they asked me to search in their knowledge database (believe, they've said that!), HP (I have a Pavilion dv6620ea) tried a little bit harder but couldn't solve the problem either.

     

    Help!

     

    Thursday, June 05, 2008 2:27 PM
  • Have you tried seeing if maybe upgrading your Service Pack 2 to Service Pack 3 in Windows Update would help?

    Friday, June 06, 2008 9:29 AM
  • A simple "quick fix" for this problem is to type an IP address into the top box where you normally type in a website, like www.whatever.com, but type in numbers instead.  This silly error is your computer saying it can't translate the name, www.whatever.com into whatever's IP address, so type in a random one, (it doesn't even have to be real.)  I first used 70.62.162.752   and I then got the Windows Live Search site.  Once you're there, you're connected to the internet, so then type a real web address into the box, like www.facebook.com, or whatever, and it should take you there.  That's it.  This still doesn't resolve the issue of this mysterious error message with Explorer, but at least it gets you on the net quick.  To recap, type a made up IP address into web address box, like 80.45.192.653  or whatever, then it will take you to Windows Live Search site, at which point ypou're on the internet, and should be able to go to a website from there.  Hope this helps as a temporary solution until Microsoft gets off there asses and addresses this growing problem with it's Internet Explorer crapola program.  CheersSmile

    Saturday, June 14, 2008 2:52 AM
  • A simple "quick fix" for this problem is to type an IP address into the top box where you normally type in a website, like www.whatever.com, but type in numbers instead.  This silly error is your computer saying it can't translate the name, www.whatever.com into whatever's IP address, so type in a random one, (it doesn't even have to be real.)  I first used 70.62.162.752   and I then got the Windows Live Search site.  Once you're there, you're connected to the internet, so then type a real web address into the box, like www.facebook.com, or whatever, and it should take you there.  That's it.  This still doesn't resolve the issue of this mysterious error message with Explorer, but at least it gets you on the net quick.  To recap, type a made up IP address into web address box, like 80.45.192.653  or whatever, then it will take you to Windows Live Search site, at which point ypou're on the internet, and should be able to go to a website from there.  Hope this helps as a temporary solution until Microsoft gets off there asses and addresses this growing problem with it's Internet Explorer crapola program.  Cheers
    Saturday, June 14, 2008 2:55 AM
  •  

    This is driving me friggin nuts. It only happens on my computer and not my wife's computer. I am running XP and have been using myyahoo homepage for years.

    Anytime I am on the yahoo home page and see an interesting article under Top Stories or Sports or Business by Reuters, I click to view the article which then appears normally. Then after about 2 seconds, the website gets redirected to "res://ieframe.dll/http_400.htm" which shows HTTP 400 BAD REQUEST.

    I wrote Yahoo help and they suggested that I clear my cache/browsing history/etc...

    The problem is still there.

     

    I have installed and tested adaware and spybot without resolution.

    What else could be causing this to happen?

    Thoughts or suggestions?

    Thanks in advance.

    Sunday, June 22, 2008 8:43 PM
  •  

    i cant log in
    Monday, June 23, 2008 12:25 AM
  • but if i cannot connect to the web with this stupid error message, how am i supposed to go to your fix it sites?

    Thursday, July 10, 2008 4:39 AM
  • i too am having this problem... i even took tower to computer fix it place, who said they had no problem connecting to the web... i have reset my router as suggested below, i have tried system restore, to no avail... i am at wits end.

     

    Thursday, July 10, 2008 4:41 AM
  • Hello MisSs.Kay,

     

    Thanks for the valuable information.

     

    I was in the mentioned ieframe.dnserror situation in my newly installed Internet Explorer 7 and based on your advice I disabled the ZoneLabs firewall. Before I had time to do the other steps you listed I saw from the green icon that SKYPE connected to internet. Therafter I was able to connect with IE 7 as well.

     

    Best regards

    Leijo

    Saturday, July 12, 2008 2:16 PM
  • In one afternoon I installed the latest windows update and the latest firmware for my DLink Router.  I know I probably should not have done both in one session.

     

    When  I was  all finished and rebooted - my network said it was connected to the internet, and my Outlook mail worked, but I could not open any web page (IE7).  I got the res://ieframe.dll/dnserror.htm#.  I did the usual flush dns command. Rebooted, reset my dsl modem .  Reset my router. Reinstalled my router.  Nothing worked.

     

     I used another computer(IE6) and it could access the inernet through the DLink fine!

     

    After reading this forum I checked the IE7 security setting and sure enough it was set to "Custom"  I restored to the default "MediumHigh" and the page connected - NOT to my home page though.  I had to wade through 4 pages of ads from DLInk for their security product first !!!!  This experience was the worst promo for any porduct of theirs.  I guess I am assuming that the DLink firmware upgrade reset the security level.  Maybe that's wrong. 

     

    Whatever....Thanks so much for the posting here!!!

    Sunday, July 20, 2008 5:42 PM
  • Wow, is this frustrating or what?  I can't even get onto Poker Stars so I don't think it has to do with IE in my case.

     

    Guess I'll just keep plugging away.

    Thursday, July 24, 2008 12:25 PM
  • I also have been facing the same problem for some time. but i was depending on other browsers like forefox etc. even IE tab in firefox was working fine. problem was only with IE7. I used the tip given in this site and checked my firewall and included iexplorer.exe in allowed sites. Thats all, it started working. thank you for the valuable information.

    Friday, July 25, 2008 6:40 PM
  • Yeah..Disable Phishing Filter work for me, but any MS fix for this?

    Thursday, July 31, 2008 12:09 PM
  • Hi,

     

    the solution at this problem in IE7:

     

    I installed Service Pack 3 and then Reboot the Computer


    This problem  is  conflict with files DLL from SP3 when used SP2

     

    Greetings 

    Friday, August 01, 2008 12:40 PM
  • Hi,
    Try to disable the skype add-on in your browser.

    Monday, August 04, 2008 12:17 PM
  • I had this same problem (dnserror.htm) on a laptop that was badly infected with spyware.  I have finally gotten it fixed and I'll list my steps:

    1. Run ComboFix (instructions & download from http://www.bleepingcomputer.com/combofix/how-to-use-combofix)
    2. Uninstall any antivirus/firewall/protection software and prepare for reinstalling it.
    I removed 2 things here -
    a. Windows Live OneCare Family Protection
    b. Norton Internet Security 2006
    3. As I also had problems with Windows Update after these repairs, I also ran two additional tools:
    a. Dial-A-Fix
    i. Flush Software Distribution (I answered NO to the question asked)
    ii. Check "Fix Windows Update" (this will automatically select additional options) and click GO
    b. WURTBETA (Windows Update Repair Tool Beta)
    i. EDIT - DO NOT REINSTALL INTERNET EXPLORER USING WURTBETA (See Below)
    4. Additional reboot for good measure
    5. Verify internet connectivity and then reinstall your protection software (antivirus & firewall) and install Windows updates

    My system is finally online and installing Windows Update.  Hope this helps someone...

    Budman
    Wednesday, August 13, 2008 1:39 AM
  • Budman819 wrote:
    I had this same problem (dnserror.htm) on a laptop that was badly infected with spyware. I have finally gotten it fixed and I'll list my steps:

    1. Run ComboFix (instructions & download from http://www.bleepingcomputer.com/combofix/how-to-use-combofix)
    2. Uninstall any antivirus/firewall/protection software and prepare for reinstalling it.
    I removed 2 things here -
    a. Windows Live OneCare Family Protection
    b. Norton Internet Security 2006
    3. As I also had problems with Windows Update after these repairs, I also ran two additional tools:
    a. Dial-A-Fix
    i. Flush Software Distribution (I answered NO to the question asked)
    ii. Check "Fix Windows Update" (this will automatically select additional options) and click GO
    b. WURTBETA (Windows Update Repair Tool Beta)

    4. Additional reboot for good measure
    5. Verify internet connectivity and then reinstall your protection software (antivirus & firewall) and install Windows updates

    My system is finally online and installing Windows Update. Hope this helps someone...

    Budman

    I have had this iefram.dll.dnserror.htm problem for almost a month now and only now thanks to being able to resurrect my old laptop with Win 98Se I am back online searching for solutions.

    Till I tried Budman 819's suggested WURTBETA's reinstall IE7 feature, things were looking really promising.

    ALAS, and I repeat ALAS, as soon as I rebooted 3 days ago after the installation done by WURTBETA I find myself about to reboot but my computer freezes on the Blue Microsoft Windows XP icon screen. I've tried all the F8 Safe Mode.Restore and Command mode functions but they all start up and freeze on this XP icon Screen. CD, Floppy disk, Mouse, keyboard all function. An eventual Scandisk showed no system problems. Setup and Bios report not problems

    I contacted Microsoft who told me a defected installation of IE7 will end up in one not being able to start up. They recommend the Repair feature on the Win XP CD but Toshiba only supply a wipe and reinstallation disk. I need my data and files!!!!!!!

    Internet Explorer 7 must be one of the worse software invented. I've gone 10 years of near problem free internet and computer use. I am amazed to see how the ancient Windows 98 SE runs and connects very efficiently on my 12 year old retired laptop which has gathered dust for 6 years. Yet Service Pack 3 and their Internet Explorer 7 have turned my life into a living ***.

    Can anyone suggest how I can get beyond the boot up and the freeze on the Win XP screen and log onto my computer and removed Internet Explorer 7 without the XP CD. All computers in France come with Win XP installed and only have their special reinstallation..

    Many thanks in advance for any help.

    Suicidal

    Friday, August 15, 2008 7:05 PM
  • Suicidal,

    I apologize for not having or taking the time for more complete instructions.  I only used the WURTBETA program to repair the problems with Windows Update.  I did not use the WURTBETA to reinstall Internet Explorer and have never used that functionality (and now I probably won't even try it).

    So, to try to help you with this problem, I did some searching and found that there is a way to remove Internet Explorer from the XP Recovery Console.  Normally you would run the Recovery Console from an XP CD and since you don't have a CD, I found a couple of ways for you to be able to run the Recovery Console without an XP CD.

    The first option is to download the XP setup diskettes and load the recovery console from floppy.  The link for this option is here: http://support.microsoft.com/kb/314058

    The second option, if you don't have an available floppy drive, is to download a file from another site and use it to create a CD that has the Recovery Console.  There are instructions included to help you download all of the files you will need.  The link is: http://tips.vlaurie.com/2006/05/23/recovery-console-for-those-without-an-xp-disk/

    Regardless of what method you use, after you get to the recovery console, you should be able to uninstall Internet Explorer 7 using instructions from here:  http://support.microsoft.com/default.aspx?scid=kb;en-us;917964

    I will say that this is all assuming that Internet Explorer 7 is causing the problems you are having with bootup.  I do hope these instuctions help you recover your system.  If they do not, a possible option is to download a free "live cd" of a linux distribution or possibly even ReactOS to use for recovering your files to a thumbdrive or external hard drive.

    PLEASE NOTE:  I HAVE NEVER PERSONALLY USED THE RECOVERY CONSOLE TO REMOVE INTERNET EXPLORER 7.  I am just trying to give some options for you to recover your system.  I'll also edit my previous post to add instructions to not use the Internet Explorer reinstall feature.

    Hope this helps,
    Budman
    Friday, August 15, 2008 11:00 PM
  • Budman 819!

     

    I really appreciate finding your reply on the forum just now and the time you've taken to find me solutions. Before using the WURTBETA tool to reinstall Internet Explorer7 I had been impressed at how it performed. Perhaps the developers ought to remove the IE reinstall function or put up a warning to say that if the reinstalled IE7 doesn't function to do a uninstall before rebooting. Otherwise, as Microsoft explains themselves the computer won't restart.

     

     I've resurrected an old laptop with Win 98SE which is giving me internet access plus a whole lot of additional problems. Hence only just getting to check my hotmail. Yet I mustn't complain as otherwise I'd not even be able to get online and seek solutions to my XP computer problem. My computer is a Toshiba laptop with has XP installed and only comes with a reinstallion disk that wipes everyone off any previous installation. I've spent 3 days calling around but little luck as here in France nearly everyone has preinstalled computers and no XP CD.

     

    I need to find somewhere that I can download and write a CD to do the recovery repair. Being retired I'm financially restricted to the point even purchasing a blank CD to use is a problem.

     

    I shall keep you informed as to developments as I'd want anyone else in such a dilemma to profit from my misfortune in future. Since posting I managed to change the boot up sequence to enable the CD Rom to top the list before the Harddrive and Network Boot up. I took my ISO Windows XP Service Pack 3 CD and did a reboot to see what would happen. I was delighted to find Windows forced a CHKDSK scan, something I'd been unable to do from the F8 function menu. It found no system errors. I've repeated the sequence and again no errors. Still the boot up continues to the Microsoft Windows XP Blue screen and stops. What puzzles me is the connection between this Start up problem and the fact it's the same with all the F8 Safe mode functions. All start up but freeze once they reach the Blue screen.

     

    Once again, many thanks for your suggestions. I'm really desperate to resolve the start up and then get back to fixing the original ïeframe.dll.dnserror.htm"problem.

     

    Regards

    Artz

     

    PS I forgot to mention my XP is a FAT 32 format so I'm wondering whether it's possible to obtain an MS DOs bootable disk. I had one as part of Norton Anti Virus but as I no longer use Norton not sure whether it would still work.

     

     

     

    Sunday, August 17, 2008 11:21 AM
  • Artz,

    You can download a bootdisk for free...just check on Google for free boot disk.  Please Note: You will need a bootdisk for Windows 95b (OSR2) or higher to be able to read a FAT32 drive as anything older (Dos 6.22 or lower, Windows 95a) cannot read FAT32.  I'd suggest getting a disk for Windows 98 to be safe.

    Budman


    Monday, August 18, 2008 12:11 AM
  •  Budman819 wrote:
    Artz,

    You can download a bootdisk for free...just check on Google for free boot disk.  Please Note: You will need a bootdisk for Windows 95b (OSR2) or higher to be able to read a FAT32 drive as anything older (Dos 6.22 or lower, Windows 95a) cannot read FAT32.  I'd suggest getting a disk for Windows 98 to be safe.

    Budman


     

    Hi Budman.

     

    Once again many thanks for replying. The laptop I need to repair and access is Windows XP. I have Startup and recovery disks for my Windows 98SE computer. Are you saying the Windows 98 disks would be okay to start up XP or had you misunderstood the system I require?

     

    Regards

    Artz

    Monday, August 18, 2008 8:24 AM
  • Artz,

    You should be able to use the Windows 98 startup disk to access (or retrieve files from) the FAT32 hard drive on your Windows XP laptop by starting the laptop with the 98 startup disk and copying files to another floppy.  But, you will not be able to do any kind of repair or recovery on the Windows XP laptop using a 98 startup disk.  For removing Internet Explorer 7 and attempting to repair your startup issues on the laptop using the method I detailed earlier, you will need to use the XP Recovery Console (either with the floppy disks or with creating the bootable CD).

    Please post another message to ask questions if this is unclear to you.  I would hate for you to lose any data or files in trying to recover your system.

    Thanks,
    Budman
    Monday, August 18, 2008 12:31 PM
  •  Budman819 wrote:
    Artz,

    You should be able to use the Windows 98 startup disk to access (or retrieve files from) the FAT32 hard drive on your Windows XP laptop by starting the laptop with the 98 startup disk and copying files to another floppy.  But, you will not be able to do any kind of repair or recovery on the Windows XP laptop using a 98 startup disk.  For removing Internet Explorer 7 and attempting to repair your startup issues on the laptop using the method I detailed earlier, you will need to use the XP Recovery Console (either with the floppy disks or with creating the bootable CD).

    Please post another message to ask questions if this is unclear to you.  I would hate for you to lose any data or files in trying to recover your system.

    Thanks,
    Budman

     

    Hi Budman.

     

    You are a true gentleman and once again my sincerest appreciation for your help. I've downloaded the Microsoft 6 floppy disks and ran the program. When I  reach Disk 3 it stops and tells me I have an error due to hal.dll and I can't go no further. Alas it's not the Recovery Console with the Repair feature which is what I absolutely need but more a reinstall Service Pack 2. * I might mention after the Bios loads I get the choice of Windows Default and Windows XP Home Edition. Using the <> and the ^ and v I select Windows XP Home Edition. The Windows Default always throws up the hal.dll error message. It appeared after I removed the Recovery Console on start up about a month ago after I found it wasn't functioning.

     

    I then downloaded a couple of Boot fixes,  xpquick.exe and fixntldk which functioned well, but all they do is confirm all system files are okay and start up as my XP computer still always does, and reaches the Microsoft Win XP Blue Icon Screen runs and then freezes.

     

    I ran the Win 98 Startup disk and ran a suggested Fdisk /MBD. Same results after I booted normally. It's always freezing at the Microsoft Win XP Blue Icon Screen. This is what Microsoft says will happen if one reboots with a defective Internet Explorer7

     

    If I could edit the Boot up and remove or disable the Windows Default choice on Booting, I might be able to complete the 6 floppy disk fix by removing the Hal.dll error problem on the Windows Default choice. I left it like this as a kind of security measure to prevent anyone using my computer without knowing to select Windows XP Home Edition.

     

    I am at a loss, and bitterly disappointed by the Microsoft download and 6 floppies isn't what it's supposed to be. It leaves one no choice to skip error messages or fix them.

     

    I need the Repair feature to remove IE7 but no one has a copy of the XP CD. I don't know what measures I can take to use the Win 09 Startup disk.

     

    Regards

    Artz

    Monday, August 18, 2008 2:26 PM
  • Artz,

    What is the exact hal.dll error that you are getting when trying the XP startup floppy disks?  We might be able to work around it somehow to get to the recovery console.

    Budman
    Monday, August 18, 2008 2:32 PM
  • Budman819 wrote:
    Artz,

    What is the exact hal.dll error that you are getting when trying the XP startup floppy disks? We might be able to work around it somehow to get to the recovery console.

    Budman

    Once again many thanks Budman.

    When I boot up I get the choice

    1) Win XP Home Addition

    2) Windows (Default)

    It automatically goes to the second choice which is where the Hal.dll error or corrupted file message appears. I use the ^andv key to move to the 1st choice and click Enter. The computer boots up from there. Since the episode with the Internet Explorer 7 reinstall from Wurtbeta.exe it freezes on the Blue Win XP Icon screen. It's the same with anything I try.

    I did a Bios flash which only resulted in me later needing to change the boot up configuration after the order had been set back to Hard Disk on boot.

    I downloaded a tool called Ntfs4DOS.exe which runs from a floppy disk and does scans of disk, files and hardware. All came up clean. It does give you several MSDos commands like Command, Config Sys, Autobat.bat, This tool is now owned by Avirvirus company in Germany who have a Free Antivirus Personal Addition that incorporates this tool in the latest free version.

    I'm not familiar with working in MSDOS these days after 7 years working in Win XP. Any suggestions on how I might make use of this tool and the Command com etc would be gratefully received.

    The tool also creates a 2MB RAM drive from the floppy disk. I recall years ago having something similar on my Norton recovery disks but have long forgotten it's uses.

    All works up to the Blue Win XP screen. I can now run Chkdsk at will but nothings shown at all. I've reread the IE7 problem at Microsoft and commented that it's disgraceful how they don't take into consideration that most computers come without the XP CD and Recovery Repair feature. That Microsoft need to provide tools to those who use Genuine and Valid versions of their software and programs. I have Microsoft Office and Word 2002 also purchased too.

    I'm becoming demented as many appear to have both problems with access and freeze due to Internet Explorer7 and no answers or solutions available beyong the XP CD and Recovery Repair which can't be downloaded.

    Regards

    Artz

    Monday, August 18, 2008 7:17 PM
  • Artz,

    Please start your laptop from one of the boot floppies that you have (not the XP disks).  It might be best if you use a Windows 98 startup disk.  Then, I want you to type the following command:

    type c:\boot.ini

    And post the contents of your boot.ini file.  We might be able to work past the hal.dll error and get your system working properly again.

    I may need to know how many partitions your hard drive has but we can look at that later.

    Thanks,
    Budman
    Tuesday, August 19, 2008 1:10 PM
  •  Budman819 wrote:
    Artz,

    Please start your laptop from one of the boot floppies that you have (not the XP disks).  It might be best if you use a Windows 98 startup disk.  Then, I want you to type the following command:

    type c:\boot.ini

    And post the contents of your boot.ini file.  We might be able to work past the hal.dll error and get your system working properly again.

    I may need to know how many partitions your hard drive has but we can look at that later.

    Thanks,
    Budman

     

    Thanks to your suggestion I have been able to see both the Boot.ini and the Boot.bak files which I knew previously when I removed my Recovery Console from Startup. Shame I didn't do the fix there and then. How I can now access the C: prompt and been able to move about the Directories and Windows on my Hard disk. I was able to delete a IE7Update directory of over 2MB and a IE7 install log fioe but all to no avail on reboot.

     

    I'd like to be able to delete the Boot.ini file or rename it and revert to the Boot.bak file but no commands work. Always gives me file not found. The Boot.bak is exactly was I need but until I find a means of deleting the Boot.ini within Dos I can't repair the error over the Hal.dll.

     

    Tried a Symantec free download tool called Btini but still can get it to work and it gives errors everytime I try to copy and then edit the Boot.ini. I've had a friend or a friend call by with a back up hard disk to try and remove my hard disk and access my data. He gave up as my Toshiba 1100 Z4 must have been one of the only models of Toshiba that require one to dismantle the entire laptop to get to the hard disk. It was a frightening prospect and I'm glad he admitted defeat rather than make matters worse.

     

    Any suggestions? The DOS Rename and Delete commands don't appear to be on the Hard Disk or Floppy otherwise I could do it. I've not slept and I'm ultra jitterybut encouraged at the help you've come up with. Hoping Microsoft might bring out a fix for the Screen Fix as they admit it occurs.

     

    Many thanks and regards

    Artz

    Wednesday, August 20, 2008 11:29 AM
  • Artz,

    The boot.ini file is probably a hidden/system/read-only file that cannot be edited, moved, renamed, or deleted without removing the hidden/system/read-only attributes.  There is a dos command called "attrib" that will do just that.  Hopefully the attrib file is on your startup disk.  The command line for removing the attributes is:

    attrib -s -h -r c:\boot.ini

    Please DO NOT DELETE THE BOOT.INI FILE.  Instead, rename it using the command:

    ren c:\boot.ini boot.old

    This is just in case you need the file for some reason later.  After that, you can copy the backup file, boot.bak, to boot.ini using the command:

    copy c:\boot.bak boot.ini

    This should get your backup boot.ini file in place.  You do not need to worry about the attributes on the file as, I believe, Windows XP will change the attributes during bootup.  Also, another note, the Rename and Delete commands are built-in to dos...you won't see them listed as files on the startup disks.

    I hope this gets you some progress on fixing your laptop.

    Budman
    Wednesday, August 20, 2008 9:57 PM
  • Hi Budman.

     

    Infinite thanks once more. These were the same commands that I have spent all day yesterday trying to achieve. Always, whether from the A:\>  or C:\> prompt all I get is Bad command or file name or File not found. Same with the boot.bak file. That's why I downloaded and ran the BTINI free program from Symantec which is part of Partition Magic 8.0 which I actually have the software.

     

    BTINI throws up error messages and I've ran it serveral times but always the same. File not found despite running the program using both partition numbers.

     

    BTINI analyses the Hard Disk and shows what are the partitions. Normally there is only the bootable

    C: Drive with 19.02 GIGA of which there is 2.9 GIGA  available space

    but it shows as a * DRIVE of  7.8 MB's with no used space. This small partition was probably created using some other software to fix my problem.

    From there you are supposed to be able to find the hidden boot.ini file and use the Attrib command to view and then use other commands to edit it.

     

    The opening error message with the Hal.dll comes directly from my removal of the Recovery Console about a month ago. It's truly come back to haunt me.

     

    From what I understand the two opening choices on a normal startup are stored in Windows XP Master Boot Record (MBR) which I tried to find a program to access and edit.

     

    Even were I to obtain a Win XP CD I am beginning to think this bug is going to prevent me doing the repair and remove Internet Explorer7 to unbloke the freeze.

     

    Any thoughts on how I could remove Internet Explorer7 via the Directories on the C drive.? The DEL command works fine to delete Directories but won't delete files.

     

    Many thanks and best regards

    Artz

    Thursday, August 21, 2008 8:12 AM
  • I don't think this would work, I recently purcheased a new pc and hooked it up. The DNS error still comes up, though now I get moments where the error does not appear. I'm writing this because restoring a pc takes a lot of effort if the chances of fixing the problem completely are slim. My advice is to try all other methods before trying to do this.

     

    Thursday, August 28, 2008 12:51 PM
  • Artzline,

    I apologize for not being able to reply sooner.  I have been out of the office a lot recently (and will be out all day today).  I'll reply with some more ideas hopefully tomorrow.

    Thanks,
    Budman
    Thursday, August 28, 2008 12:55 PM
  • Completely uninstall your antivirus, reboot.  Get the latest version and reinstall.  There is an incompatibility with one of the Microsoft updates and the anti virus programs.  I was running Kaspersky.  Upgraded to the latest version and fixed it.
    Friday, August 29, 2008 1:00 AM
  •  

    After a weeks worth of trying all the suggestons, I finally overcame this problem.

     

    I checked everything I could...router, wireless connection, unnstalled IE7, uninstalled the SP3 install and all the updates, uneeded programs, shut down spyware and virus programs, and on and on and on... I tried to restore to an earlier date with no luck. I kept checking the web for new updates as well as this site. All of this with no luck. Finally I restarted in Safe Mode, and did a restore and finally it completed, and I am finally able to connect to the internet.

     

    I have no idea as to the actual cause of the "res://ieframe.dll/dnserror" problem, but I truly believe it is update related.

     

    Anyway, if anyone else hasnt had any luck, try this to see if it will work for you. Im glad I tried it.

    Sunday, September 07, 2008 2:32 AM
  • This is almost certainly a firewall problem.

    Try resetting your firewall to default settings. I cannot guarantee what other effcets this will have but it will probably fix the  frame.dll/dnserror

    e.g In Norton Security on-line tab go to - settings - personal firewall - configure - advanced settings - reset firewall.

     

    Worked for me.

    Good luck

    Monday, September 08, 2008 12:50 AM
  • The fix that works for IE 7 on Windows XP is, while the iefram.dll error is loaded in the location bar, to go to Tools > Internet Options > Trusted Sites > Sites and add about:internet to the trusted sites zone.
    Wednesday, September 10, 2008 4:27 PM
  • I just installed Internet Explorer 8 Beta and now have problems with the ieframe.dll error on MySpace.  I'm using Windows XP Pro.

     

    None of the suggestions here have worked...

    Saturday, September 13, 2008 3:04 AM
  • Use a different browser. I have the same issue with IE and don't have any problems with FireFox 3, Safari on Windows, even Goolge Chrome works just fine to the same sites.

     

    Monday, September 15, 2008 7:17 PM
  • If you have Norton Security suite check to see if the personal firewall has excluded IE from the permission list. This may apply to other firewalls. It worked for me

     

    Thursday, October 02, 2008 4:44 PM
  •  

    I am having same problem how do i get rid of it.
    Sunday, October 12, 2008 1:20 PM
  • I too started having this problem... one day everything was ok, next day I couldn't open some sites in IE7! No updates were installed, no software was installed. I'm running Vista Business 32 bit.

     

    The solution that worked for me was the one posted by JTandMiki, quoting:

     

    Open a command window as an administrator, type the following commands:

     

    Ipconfig  /flushdns

    Netsh int ip reset  --  computer will indicate a reboot, do it.

     

    Upon restart, open command window as administrator

    Netsh winsock reset – computer will indicate a reboot, do it.

     

    Nothing else had worked: system restore, registry cleanups, spyware cleanup, disabling antivirus, disabling firewalls, removing updates... nada.

     

    Huge thanks to you sir!

     

    Thursday, October 23, 2008 10:18 AM
  • "jelliot20    I am having same problem how do i get rid of it. "

     

    Have you tried scanning your drive for possible Virus or Spyware?

    I know some virus like Trojan that can prevent you from using Internet explorer 6 or 7 or even Firefox.

    Try this Malwarebytes Anti-Spyware http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

     

    Note: if it wont let you install the Malwarebytes to your computer, install it to other computer and scan your hard drive.

     

    Good Luck,

    Xson

     

     

    Thursday, November 20, 2008 4:56 PM
  • to all you fellow dns error weary,

     

         Just wanted to post what worked for me. After spending most of the day trying almost everything mentioned on here and then some, PC Tools Registry Mechanic, did the job. I'm not real sure if it was just that or a combination of things I tried but I think it played the biggest part.

     

          I think you can still get a free trial. I have had it for awhile but wasnt using the full version, just the free one. My son gave me his full version info and I ran it two more times and so far the error hasnt returned.

    Yay for me!!!  Just thought I would let you all know, its worth a try, rather than having to do the whole restore thing. Right before I ran the registry mechanic for the 3rd time, I deleted the IE update KB938127. The other one that was mentioned on here wasnt on my updates. I have XP version.

     

    Oh and soon after, Windows updates popped up and said it found one new update....argh!!!

    I allowed the update and still no more problems, so far.

     

    Hope this helps some of you and thanks to all who posted with suggestions and fixes. I guess if Mr. Gates won't help us, we just have to help each other.

     

    Smile

     

     

     

    Friday, November 21, 2008 4:13 AM
  • I got the error again!

    This time the procedure that solved it before didn't help... but it went away after simply clearing the temporary internet files and cookies from IE.

     

    Tuesday, November 25, 2008 1:31 PM
  • I lost my Internet Explorer.  While I rarely use Internet Explorer (I use my Yahoo Browser always) I always had an option to use IE if Yahoo was having issues.  I simply cannot get onto IE.  It displays that "Page cannot be shown" and has the        ieframe.dll/dnserrorhtm   that comes up at the bottom.

     

    I can't understand whats going on here and I've searched everywhere for the answer.  I've tried some of the suggested solutions by different people also, nothing works.  It also tells me I am not connected and yet I have absolutely no problem using Yahoo at all, logging-in to my Yahoo Browser.  I went to the scripts concerning the issue with IE and it has things about not being connected or no connection to  IE !!!  How can that be?  I get onto the net everyday using ATT/Yahoo  dsl.

     

    When I go to Internet Options, then to Connections, the Globe now has an orange arrow on it to set-up and Internet connection and it never had that before.  Is this where I reset my Internet Explorer connection back up?  It never had that orange arrow on it before to set anything up!!  When I clicked on "set-up connection" it went to setting up with MSN........is that Internet Explorer? because I am able to go to MSN as I have a hotmail active account already for years now and have no problem getting into that thru my Yahoo Browser.  HELP!!!  This whole thing is crazy and yes I have Windows XP Professional, IE7.     This all happened after I did some Windows updates about 2 weeks ago.  Very strange.

     

    Thanks

    Friday, November 28, 2008 3:59 AM
  • Well I have solved my own     ieframe.dll/dnserrorhtm    and it was strange how I solved it all just about 2 hours ago today.   I HAD Norton 360 and nothing but aggravation with it and since I was due to renew it I decided NOT TO.  I was having an issue from 6 months ago with "Norton Live Update" and the fact it kept saying it was "running in another application" and no matter who I contacted at Norton and how many solutions they tried to give me nothing worked.  I decided to get    Windows Live OneCare Virus/Spyware Protection today, downloaded it and had it all up and running in a matter of 50 minutes total with the scans, etc..  Yes I uninstalled "Norton 360" and their separate "Symantec (Norton) Live Update"  first.  In fact I had originally forgotten about that separate "Live update" uninstall  and "Windows Live OneCare picked up on it and told me to uninstall it first before continuing their installtion.  With the uninstalls of all Norton and all the installs of the OneCare I decided to check and make sure my system was operating properly and that meant checking to see if I had Internet Explorer back and  EUREKA!!!  I had it back again!!!  So, with me I think that NORTON/SYMANTEC had something to do with me losing my Internet Explorer.  I have a well operating system again and I won't buy Norton ever again.   So, thats the solution that I have and it worked for me.

     

    Kathy

    Friday, November 28, 2008 5:57 PM
  •  immzie wrote:

    I am having a problem with the following website:- www.hi5.com . While trying to visit this website I get the following error

    Res://ieframe.dll/dnserror.htm#

     

    I am running IE7, I have been able to visit this website since installing IE7, the problem seems to have just occured recently.

     

    Can anyone help?

     

    Tuesday, December 02, 2008 10:10 AM
  • res://ieframe.dll/dnserrordiagoff..htm

     

    THE PROBLEM WAS CAUSED BY AVG antivirus .

     

    Windows Update had a recent KB that was required by most antivirus software companies, in order to use their software.

     

    I am a full time tech and I ran into this probelm 3 times this week (along with the antivirus 2009 rootkit <---nasty one!) but~!

     

    Everyone needs to completely remove their antivirus software, and re-install ORchange companies. I recommend Nod32, www.kaspersky.com/, or AVG pro.

     

    The AVG licenses were near expiration, and that caused AVG to stop "properly" functioning...

     

     

    Literally, after the un-install, the webpages worked right away (including the "removal disclaimer" for avg <it was a website>)

     

    Thanks for all the good reading, but simply put REMOVE ALL ANTIVIRUS (norton, mcafee, syamntec, zone alarm, you name it)

    If your un-installer is damaged or just wont un-install... download rcrawler (regcrawler) BE CAREFUL HERE! remove all words that are UNIQUE to the antivirus software (for norton removal search and delete all of the following " syman, symev. liveup, livesub, norton " ) when you delete the items, rcrawler searches for ALL registry entries in seconds, and you can (ctrl+a) select them all, and delete them.  Some will not delete, so simply click on them, and when it takes you to the key in the registry, right click, and go to permissions....

    under "everyone" check full control, and now you can delete the last few entries!

     

     

    REMOVE ALL ANTIVIRUS SOFTWARE!

     Thats It!

    Wednesday, December 03, 2008 11:55 PM
  • Well here we go.........................I had to uninstall "Windows Live Onecare"  was reeking havoc with my PC.  Yes, I thought I had the issue resolved when I got rid of Norton 360 2007.  I uninstalled "Windows Live Onecare", went and installed Norton 2009 and it installed beautiful, no issues at all.  However, that Windows updat I did is now eating at me since I read the recent post about a "KB" update.  The issue I have been having is I zoom along on my PC with no problems for a few hours and then all of a sudden I will navigate somewhere (am hoping my issue doesn't having before I finish typing this, lol) and my PC will just freeeze with the hour glass up for say 15 minutes and will usually come back to normal, but I am having to shut it manually down at other times because it won't unfreeze.  It's like it's not communicating with the net and I am CONNECTED!!  So, could that update I did be causing this (Windows update)?  The update had something to do with "Microsoft/Windows  .NET. It said it was to address the issues with  the    .NET addresses.  I am getting so ticked off.  I put my laptop on and I don't have the issue at all, it's only on my desktop.  PLEASE ADVISE????????????????????  AND, HOW DID THE PERSON THAT FOUND OUT ABOUT THAT BAD "KB"  FIND OUT ABOUT THAT BAD "KB" TO INSTRUCT PEOPLE TO UNINSTALL THERE ANTI-VIRUS/SPYWARE?

     

    Thanks,

    Kathy

    Friday, December 05, 2008 3:59 PM
  • I am not sure how to block that in AVG.  But you can put a block in IE7.
    Click Tools / Internet Options / Privacy tab /  Sites button.
    Type in yieldmanager.com then click Block button.
    You will see it at the bottom of your list.
    Tuesday, December 09, 2008 6:15 AM
  • Egiptian, I cannot open "diagnose connection problems", when I click....nothing happens!!

     

    Wednesday, December 10, 2008 12:40 AM
  • I met the same problem few hours ago. My sister's computer is XP with IE7. What I did to recover the IE problem are in the following steps:
    1. remove the IE7. So will retain IE6.
    2. go to start/Control Panel, Then click Windows Update on the left side of the Control Panel. In IE6, this is capable for running Windows Update; however, won't work in IE7 since that option might turn on the IE highjacked by res://ieframe.dll/dnserror.htm... messages. After the Windows updates might retain IE7 again.
    3. remove my pc-cillin anti-virus software. Then the IE retain the function.
    4. restore the anti-virus software again.
    5. Use the normal IE7 to run the Windows update again. Wish this help any of you!
    Tuesday, December 16, 2008 9:20 PM
  • Hello ya'll, after I moved to my new apt. i was facing the same issue, internet connection displayed it was excelent, yet when trying to explore the net, i'd get the message, Internet Explorer Cannot display the page, and i noticed that Res://ieframe.dll/dnserror.htm#, but messenget would work (when already signed in) I also have a PS3 and a PSP they would get the same problem too.
     
    I was going crazy wondering why it was doing that? I thought it was the router, since is a crappy one *lol*, so i found this forum,

    i wasn't feeling the whole download thing to fix the dns *i dont want more spywares or viruses cuz of that*

    nor i wanted to delete files, (i ain't messing with them, i've learned the hard way, after effin up the computer consequence of deleting files)

    So, bottom line is this

    I changed the dns on my router to:
    Primary DNS : 4.2.2.2
    Secondary DNS : 4.2.2.3

    Then on my TCP/IP
    I unchecked the obtain the dns automatically option and checked the use this dns blah blah blah
    so i enter the same

    Primary 4.2.2.2
    Secondary 4.2.2.3

    and on the command prompt, i put ipconfig/dnsflush

    After doing this i tried the internet and it worked for a while and then it gave me the same error, so i was about to give up, so i tried one last thing i unplugged the modem and router waited for a couple mins, plugged the modem 1st back on, then power on the router.

    And ever since! I haven't had any trouble exploring the net.. OMG Im so happy i dont have to be unplugging and plugging my router to get connection, I mean it was crazy..

    So i guess changing the dns's on the router and the TCP/IP, flushing the dns and powering off modem and router for a couple of mins and then powering them on! made the difference


    Hope this work for ya'll 2!!

    btw, Im running IE 7 and WXP



    • Proposed as answer by alexsd86 Wednesday, January 21, 2009 5:12 PM
    Wednesday, January 21, 2009 4:47 PM
  •   Hello ya'll, after I moved to my new apt. i was facing the same issue, internet connection displayed it was excelent, yet when trying to explore the net, i'd get the message, Internet Explorer Cannot display the page, and i noticed that Res://ieframe.dll/dnserror.htm#, but messenget would work (when already signed in) I also have a PS3 and a PSP they would get the same problem too.
     
    I was going crazy wondering why it was doing that? I thought it was the router, since is a crappy one *lol*, so i found this forum,

    i wasn't feeling the whole download thing to fix the dns *i dont want more spywares or viruses cuz of that*

    nor i wanted to delete files, (i ain't messing with them, i've learned the hard way, after effin up the computer consequence of deleting files)

    So, bottom line is this

    I changed the dns on my router to:
    Primary DNS : 4.2.2.2
    Secondary DNS : 4.2.2.3

    Then on my TCP/IP
    I unchecked the obtain the dns automatically option and checked the use this dns blah blah blah
    so i enter the same

    Primary 4.2.2.2
    Secondary 4.2.2.3

    and on the command prompt, i put ipconfig/dnsflush

    After doing this i tried the internet and it worked for a while and then it gave me the same error, so i was about to give up, so i tried one last thing i unplugged the modem and router waited for a couple mins, plugged the modem 1st back on, then power on the router.

    And ever since! I haven't had any trouble exploring the net.. OMG Im so happy i dont have to be unplugging and plugging my router to get connection, I mean it was crazy..

    So i guess changing the dns's on the router and the TCP/IP, flushing the dns and powering off modem and router for a couple of mins and then powering them on! made the difference


    Hope this work for ya'll 2!!

    btw, Im running IE 7 and WXP
    Wednesday, January 21, 2009 4:53 PM
  • lrbuck said:

    I am having the same problem but can't find out how to fix it. Did anyone reply to you query? I would be most appreciative if you could tell me if and how you solved the problem.



    I have the same issue, best described by ron2write below.  I believe a virus has hijacked my computer.  Every time i reboot the problem comes back, restore points don't work.  The only work around I have found is to mess with my running services.  I downloaded the safe configuration from blackviper.com http://www.blackviper.com/WinXP/registry.htm for my Media Center edition  xp (but they have home and pro too) find your setup on this page and save the reg file then when you reboot just run that file and all is well.  Does anyone have any more info on this? or a permenent solution? What is causing this?

    Any insight would be helpful!
    http://www.thebestdomainsales.com
    Tuesday, February 17, 2009 9:01 AM
  • One of my clients had a similar problem. She is running Windows Vista and IE 8. Most web sites worked, but one web site had a flash movie inside a frameset, and it would not load. Instead, we got the dns error. So I had her start a command prompt (run as adminstrator). Then I told her to type in the following command.

    ipconfig /flushdns

    She got an error that the command failed. So I told her to launch the services panel (services.msc). Sure enough, her "DNS Client" service was disabled. So I told her to set the service to automatic restart. Then I told her to start the service.

    Voila! Everything works.

    Thursday, April 09, 2009 3:36 PM
  • I had that same problem with hi5, but error disappeared after a while. But the truth is I have a lot of beta software on my computer and maybe I currupted my Windows Vista or something. www.pcterritory.net
    Friday, April 10, 2009 12:21 AM
  • Sounds like a security problem. The way to fix this problem is to go... Tools > Internet Options > Security > Default Level all.. By clicking on Tursted Sites, Restricted Sites, Internet and Local Internet..Deafult all and you're good to go..

    Wednesday, June 10, 2009 6:25 AM
  • Thread reply
    This is quite fascintating and I beleive the error message "Res://ieframe.dll/dnserror.htm#" is a general error message when nothing else works in IE7.  Just to add more complexity the problem.....I had just turned on the laptop to commence browsing with IE7 refused to load a page indicating that my wireless networking was down.  Noone has mentioned that on a laptop having the powersupply attached cause the problem and removing it restores connectivity but not connection to the internet via IE7.

    I did all the usual checks and found nothing amiss.  However, whilst trying to resolve it I moved my laptop from one room to another and in doing so temporarily removed the power supply.  Well to my surprise Wireless networking reappeared  as did IE7.  As soon as re-attched the pwoer supply networking went down again.  I therefore thought there was a problem between the powersupply and the motherboard and / or bus.  So i diligently tried a heap of basic fixes but to no avail.  Since the laptop was under warranty I returned it to ACER and it was sent back indicating that everything worked fine and that there was no problem - DAMN - don't you hate that..................anyway the laptop ran along fine from January 09 until last Monday 21-6-2009 when the good old IE7 refused to connect again - message a network cable has been unplugged.  I actually missed the message "Res://ieframe.dll/dnserror.htm#"  as it flashed past too quickly to see.  I checked the wireless setting again - everything looked ok - I have the house also wired with ethernet points in most rooms and switched to ethernet and checked all cables swapping some around to see if it was a cable.  Then I disconnected the power supply to move it my office and bingo up came wireless network again.  Ah same problem as before - do I send it back to ACER and have a 14 day downtime or what.

    No i gritted my teetch and was determined to slve the problem.  I redid everything - installed new internet connection, reset the rounter, reinstalled IE7, restored XP to its last known good setting, scanned the internet on my desktop pc, downloaded updated network drivers etc well you know all the same basic things to eliminate all possibilities.  I then sarted wading through this thread and trying all resaonable suggestions - discounting many as there were not appropriate to my circumstances until I came to the reply indicating Firefox might be a solution.  So after 5 days of solid scietific investigation and a zillion reboots (and a few bottle of red wine) i downloaded firefox (against all my better judgement) installed it and BINGO everyhting back to normal running condition Email fine, firefox fine, BUT not IE7.  I now have a functional computer but have not solved the IE7 issue.  However I am determined to get to the bottom of this.  I am wondering if installing IE8 will workaround the problem.

    Ialso tried the cmd line netsh and ipconfig to no avail.

    That is why I think the Res://ieframe.dll/dnserror.htm#"  is a furphy and the default error message in IE7 when nothing else applies.

    Well keep reading this thread for more information - just realised this thread has been going since Jan 2007 (18 months) with no definitive solution or explanation

    Cheers
    Terry

    • Proposed as answer by t377y Monday, June 29, 2009 12:21 AM
    Friday, June 26, 2009 8:26 AM
  • Further to this I dd the following:
    1) Installed IE8 over IE7 to retain favorites abd IE8 allowed web pages to download but after I closed it and reopened it I was back where I sarted no internet via IE8
    2) I uninstalled IE8 which rolled back to IE& and was going to uninstall IE7 but IE7 worked fina and still is

    SO I have no idea what caused the problem or what fixed it,,,,,,,,,

    Strange very strange

    Cheers
    Terry
    Monday, June 29, 2009 12:27 AM
  • Hey everyone,

    I've been trying to solve this, and I've tried nearly every solution...I was going to resort to system restore when I found this. http://www.techsupportforum.com/microsoft-support/internet-explorer-forum/193363-dns-error-ie-7-a.html#post1156768

    Run the command prompt (cmd.exe), then type

    netsh winsock reset catalog

    And type enter.

    Then, type

    netsh int ip reset reset.log

    Then hit enter.

    Now, close command prompt and restart your computer.

    This worked perfectly well for Windows XP.
    Monday, August 31, 2009 3:57 AM
  • Hi there, I had exactky the same problem every thing worked on all internet checks laptop said all connections active and working smoothly then as soon as I tried to use the browser the same screen would appear "unable to display page" I carried out a full scan which did find some problems so thought that would be it .....nope same problem checked and re checked all my internet settings and ran windows diagnostics and each time it said the same thing " your internet is running smoothly no faults found....aaaaahhhhgggg. Found out it was zone alarm that was blocking internet and had been corrupted. so best solution to this error is uninstall/ re install any firewall software then try and connect again to internet I now have the familar face og "google " on my screen . hope this helps any one with this error cos it is really frustrating.

    cheers. 
    Wednesday, September 16, 2009 11:03 AM
  • I had this problem too. Everything like firefox, outlook, msn except IE7 works fine. My solusion is:

    Add "iexplorer.exe" to exception list of every firewall in your computer, no matter the firewall is enabled or not.

    In my case, I have Kaspersky internet security installed on my pc, but its firewall is DISABLED. Instead, I use the firewall provided by windows itself. After I put iexplorer.exe into Kaspersky's safe list, the problem just went away, although its firewall is still disabled.

    Funny, though.......

    I solved it with this advise. My Kaspresky firewall is down now and iexplorer is moved from the list. Thank you very very much!!!!
    Tuesday, October 06, 2009 9:50 AM
  • whats up with this error message its a real pain in the azz and very annoying what can i do to fix it? with out getting my computer screwed up
    • Proposed as answer by LPetersonMA Wednesday, February 17, 2010 5:26 AM
    Monday, October 12, 2009 12:57 PM
  • Thank you ....On my IE8, it was stupid /f&*@ed up windows firewall that was causing this problem even though it was disabled and shut off. Just added iexplorer.exe in the exception list of windows firewall and it worked.

    Saturday, November 07, 2009 8:38 PM
  • Ugh I just had this crappy problem (Vista)

    It was the Antivirus Shield malware.  So i went in safemode then removed it with Superantivirus.  Got rid of the annoying exe but not everything (malwarebytes took care of the rest).  However, for the longest time I still kept getting "ieframe dns error" whatever.  I knew something was stopping IE from working since IE ran jus fine in safe mode.

    However, through process of elimination and thakns to Hijackthis, I narrowed it down to this bs entry that malware put in - one of those IE registry entries included a call to some random proxy ip address! 

    Got rid of that and BAM - IE is back.


    Still, best place to get help with Hijackthis logs is Major Geeks - awesome people there.


    - X
    Tuesday, December 08, 2009 9:41 AM
  • Hello all,
    I got this same error after going to ebay yesterday and getting attacked.  After removal of all "bad stuff" I was also unable to get ie7 to open.  I tried almost all of the soultions here and none corrected the problem.  I installed IE8 hoping that would correct the issue but that also failed.  A guy at work suggested firefox but I had read here where it was having the same problem also.  I installed it anyway but it also failed but gave me a message saying the proxy server is causing a problem.  I unchecked the proxy checkbox and bam firefox worked.  So i went to IE and it was also checked there.  Unchecked the box and IE would connect also.  Whatever virus/spyware ____ that hit me checked the box for the proxy server. This was just my solution.  This problem is a pain as I was about 30 min from format!!  Hope this helps.
    Wednesday, December 30, 2009 12:47 AM
  • If you recently got the "Security Tool" trojan, or one of its variants, then ebay and other sites could have been affected on your PC.  Thankfully I noticed the ieframe.dll error, found this forum, and so began a day's-long journey to learn more about Windows while working through the numerous recommendations, dating back 3 years!  Yet none of them worked for me.

    I finally figured this out just moments ago on my XP Home Ed. sp3 with IE8: 

    Find the "hosts" file, located in C:\Windows\System32\drivers\etc.  It is extensionless; open it with Notepad.  Here were the contents of my file (~~~ top and bottom denote start and end of file; they are not actually contained within the file):

    ~~~START

    # Copyright (c) 1993-1999 Microsoft Corp.
    #
    # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    #
    # This file contains the mappings of IP addresses to host names. Each
    # entry should be kept on an individual line. The IP address should
    # be placed in the first column followed by the corresponding host name.
    # The IP address and the host name should be separated by at least one
    # space.
    #
    # Additionally, comments (such as these) may be inserted on individual
    # lines or following the machine name denoted by a '#' symbol.
    #
    # For example:
    #
    #      102.54.94.97     rhino.acme.com          # source server
    #       38.25.63.10     x.acme.com              # x client host

    127.0.0.1       localhost
    127.0.0.1 my.ebay.com
    127.0.0.1 cgi.ebay.com
    127.0.0.1 offer.ebay.com
    127.0.0.1 feedback.ebay.com
    127.0.0.1 motors.search.ebay.com
    127.0.0.1 search.ebay.com
    127.0.0.1 us.ebayobjects.com
    127.0.0.1 pages.ebay.com
    127.0.0.1 pages.motors.ebay.com
    127.0.0.1 www