Problem installing update

Question

Hi, I am trying to install an update for VS 2003, and whenever I open it, it will open up and say "Preparing to install" and just hang there. I let it sit there for half an hour and it didnt do anything. When I hit cancel, it will just hang and say "Canceling" and I have to shut it down w/ taskmanager. I think that it may be the msiexec that is the problem, because I have another program I am trying to install and it is having the same problem.
I've looked high and low all over the web for a solution, any ideas?

Thanks,
David

Answer 1

have you tried to disable your anti virus software?

Also which update is this? Where are you obtaining it from?

Which OS are you using?

Answer 2

argh why did it have to be that simple to fix?!? lol Thanks a lot I was about ready to pull my hair out!

--David