AppFabric 1.1 install issue

Question

I am looking at using AppFabric for the first time. In reading information I originally got to the 1.0 installation and installed that.  No issues.   I then realized that 1.1 was released.  So I uninstalled 1.0 using the start menu's AppFabric Add/Remove option.    Now when I try and install 1.1 it gets past the pre-reqs and then fails when installing AppFabric1.1.    The log is below but doesn't really tell me much.  If I close the install and then re-run it (selecting all install options as before) I get a message in the configuration issues windows that says Security Groups.   When I look at the User Groups on my Windows 7 Professional machine I see the AS_Observers group however I do not see any of the other groups that should be added.  So it appears that the installation is failing when it is trying to add security groups to my system, however I no idea why.  Any help on where to look next?  (Also fyi that I can install 1.0 again and it installs fine, only 1.1 is having issues.

Here is the information from the install

2012-01-18 11:01:52, Information           Setup  ===== Logging started: 2012-01-18 11:01:52-06:00 =====
2012-01-18 11:01:52, Information           Setup  File:             c:\f4cae59aac8a3873de0b2d4b6f\setup.exe
2012-01-18 11:01:52, Information           Setup  InternalName:     Setup.exe
2012-01-18 11:01:52, Information           Setup  OriginalFilename: Setup.exe
2012-01-18 11:01:52, Information           Setup  FileVersion:      1.1.2106.32
2012-01-18 11:01:52, Information           Setup  FileDescription:  Setup.exe
2012-01-18 11:01:52, Information           Setup  Product:          Microsoft(R) Windows(R) Server AppFabric
2012-01-18 11:01:52, Information           Setup  ProductVersion:   1.1.2106.32
2012-01-18 11:01:52, Information           Setup  Debug:            False
2012-01-18 11:01:52, Information           Setup  Patched:          False
2012-01-18 11:01:52, Information           Setup  PreRelease:       False
2012-01-18 11:01:52, Information           Setup  PrivateBuild:     False
2012-01-18 11:01:52, Information           Setup  SpecialBuild:     False
2012-01-18 11:01:52, Information           Setup  Language:         Language Neutral
2012-01-18 11:01:52, Information           Setup 
2012-01-18 11:01:52, Information           Setup  OS Name:                   Windows 7 Professional
2012-01-18 11:01:52, Information           Setup  OS Edition:                Professional
2012-01-18 11:01:52, Information           Setup  OSVersion:                 Microsoft Windows NT 6.1.7600.0
2012-01-18 11:01:52, Information           Setup  CurrentCulture:            en-US
2012-01-18 11:01:52, Information           Setup  Processor Architecture:    AMD64
2012-01-18 11:01:52, Information           Setup  Event Registration Source :    AppFabric_Setup
2012-01-18 11:01:52, Information           Setup 
2012-01-18 11:01:52, Information           Setup  Microsoft.ApplicationServer.Setup.Upgrade.V1UpgradeSetupModule : Initiating V1.0 Upgrade module.
2012-01-18 11:01:52, Information           Setup  Microsoft.ApplicationServer.Setup.Upgrade.V1UpgradeSetupModule : V1.0 is not installed.
2012-01-18 11:09:30, Information           Setup  Microsoft.ApplicationServer.Setup.Upgrade.V1UpgradeSetupModule : Initiating V1 Upgrade pre-install.
2012-01-18 11:09:30, Information           Setup  Microsoft.ApplicationServer.Setup.Upgrade.V1UpgradeSetupModule : V1.0 is not installed, not taking backup.
2012-01-18 11:09:30, Information           Setup  Enumerating Windows features
2012-01-18 11:09:32, Information           Setup  Executing c:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis.exe with commandline -iru.
2012-01-18 11:09:53, Information           Setup  Return code from aspnet_regiis.exe is 0
2012-01-18 11:09:53, Information           Setup  Process.Start: C:\Windows\system32\msiexec.exe /quiet /norestart /i "c:\f4cae59aac8a3873de0b2d4b6f\Microsoft CCR and DSS Runtime 2008 R3.msi" /l*vx "C:\Users\wade.sharp.GLOBAL\AppData\Local\Temp\AppServerSetup1_1(2012-01-18 11-09-53).log"
2012-01-18 11:09:55, Information           Setup  Process.ExitCode: 0x00000000
2012-01-18 11:09:55, Information           Setup  Windows features successfully enabled.
2012-01-18 11:09:55, Information           Setup  Process.Start: C:\Windows\system32\msiexec.exe /quiet /norestart /i "c:\f4cae59aac8a3873de0b2d4b6f\Packages\AppFabric-1.1-for-Windows-Server-64.msi" ADDDEFAULT=Worker,WorkerAdmin,CacheService,CacheClient,CacheAdmin,Setup /l*vx "C:\Users\wade.sharp.GLOBAL\AppData\Local\Temp\AppServerSetup1_1(2012-01-18 11-09-55).log" LOGFILE="C:\Users\wade.sharp.GLOBAL\AppData\Local\Temp\AppServerSetup1_1_CustomActions(2012-01-18 11-09-55).log" INSTALLDIR="C:\Program Files\AppFabric 1.1 for Windows Server" LANGID=en-US
2012-01-18 11:11:33, Information           Setup  Process.ExitCode: 0x00000643
2012-01-18 11:11:33, Error                 Setup  AppFabric installation failed because installer MSI returned with error code : 1603
2012-01-18 11:11:33, Error                 Setup 
2012-01-18 11:11:33, Error                 Setup  AppFabric installation failed because installer MSI returned with error code : 1603
2012-01-18 11:11:33, Error                 Setup 
2012-01-18 11:11:33, Information           Setup  Microsoft.ApplicationServer.Setup.Core.SetupException: AppFabric installation failed because installer MSI returned with error code : 1603
2012-01-18 11:11:33, Information           Setup     at Microsoft.ApplicationServer.Setup.Installer.WindowsInstallerProxy.GenerateAndThrowSetupException(Int32 exitCode, LogEventSource logEventSource)
2012-01-18 11:11:33, Information           Setup     at Microsoft.ApplicationServer.Setup.Installer.WindowsInstallerProxy.Invoke(LogEventSource logEventSource, InstallMode installMode, String packageIdentity, List`1 updateList, List`1 customArguments)
2012-01-18 11:11:33, Information           Setup     at Microsoft.ApplicationServer.Setup.Installer.MsiInstaller.InstallSelectedFeatures()
2012-01-18 11:11:33, Information           Setup     at Microsoft.ApplicationServer.Setup.Installer.MsiInstaller.Install()
2012-01-18 11:11:33, Information           Setup     at Microsoft.ApplicationServer.Setup.Client.ProgressPage.StartAction()
2012-01-18 11:11:33, Information           Setup 
2012-01-18 11:11:33, Information           Setup  === Summary of Actions ===
2012-01-18 11:11:33, Information           Setup  Required Windows components :  Completed Successfully
2012-01-18 11:11:33, Information           Setup  Microsoft .NET Framework 3.5.1   :  Completed Successfully
2012-01-18 11:11:33, Information           Setup  Windows Communication Foundation Non-HTTP Activation   :  Completed Successfully
2012-01-18 11:11:33, Information           Setup  IIS Management Console   :  Completed Successfully
2012-01-18 11:11:33, Information           Setup  Microsoft CCR and DSS Runtime 2008 R3   :  Completed Successfully
2012-01-18 11:11:33, Information           Setup  AppFabric 1.1 for Windows Server :  Failed
2012-01-18 11:11:33, Information           Setup  Hosting Services   :  Failed
2012-01-18 11:11:33, Information           Setup  Caching Services   :  Failed
2012-01-18 11:11:33, Information           Setup  Cache Client   :  Failed
2012-01-18 11:11:33, Information           Setup  Hosting Administration   :  Failed
2012-01-18 11:11:33, Information           Setup  Cache Administration   :  Failed
2012-01-18 11:11:33, Information           Setup  Microsoft Update :  Skipped
2012-01-18 11:11:33, Information           Setup  Microsoft Update   :  Skipped
2012-01-18 11:11:33, Information           Setup 
2012-01-18 11:11:33, Information           Setup  ===== Logging stopped: 2012-01-18 11:11:33-06:00 =====

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Thank you, Wade

I found the following in the Windows log as well

Product: AppFabric 1.1 for Windows Server -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action Usergroup_AS_Observers_icacls_i, location: c:\Program Files\AppFabric 1.1 for Windows Server\Microsoft.ApplicationServer.InstallHelper.exe, command: "c:\Windows\system32\\icacls.exe" "c:\Windows\SysWOW64\\inetsrv\config /grant AS_Observers:(OI)(CI)(R)" "C:\Users\wade.sharp.GLOBAL\AppData\Local\Temp\AppServerSetup1_1_CustomActions(2012-01-19 08-54-30).log"   I could add the log as well however it is quite large.  If that is needed to help troubleshoot I can send that to someone or add it to the post.

Answer 1

After more digging into the log files I found this:

1/19/2012 10:58:00 AM EXEPATH=c:\Windows\system32\\icacls.exe PARAMS=c:\Windows\SysWOW64\\inetsrv\config /grant AS_Observers:(OI)(CI)(R) LOGFILE=C:\Users\wade.sharp.GLOBAL\AppData\Local\Temp\AppServerSetup1_1_CustomActions(2012-01-19 10-57-16).log
Output: Successfully processed 0 files; Failed processing 1 files
Error: c:\Windows\SysWOW64\\inetsrv\config: The system cannot find the file specified.

The folder 'config' did not exists in that path.  So I added this folder and restarted the install and everything installed just fine.   So I am not sure if the uninstall of 1.0 removed this folder or if the 1.1 installer should/should not be looking for this folder path.

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Thank you, Wade

Answer 2

That seems odd. Thanks for posting your workaround!

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If this answers your question, please use the "Answer" button to say so | Ben Cline