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Cannot stop recording or open Expression Encoder once I start recording

    Question

  • When I start recording with Expression Encoder, I can't stop recording, or do much of anything. The hotkey for stopping doesn't work, if I right-click on the application in my system tray the options to stop and start are grey, and if I look in the folder in which the video is supposed to be recorded, there's nothing there. Thanks!
    Tuesday, October 19, 2010 12:49 PM

All replies

  • Does the stop button work?

    Also, are you recording from a device? Which device? Are you broadcasting or archiving?

    Monday, October 25, 2010 6:27 PM
  • Miriam:

    Is this screen capture you are talking about?  If so i bet you are recording full screen on a "not-dividable-by-four" resolusion screen.  We'll post the fix in the next release/update.  Meanwhile, you can record using the picker instead of selecting full screen.

    Wednesday, October 27, 2010 8:32 PM