email token


  • Hello,

    im trying to add the email token on the mail and no in the subject or both can this be done?

    Thanks in advance.

    Juan Solares
    martes, 01 de diciembre de 2009 22:59


  • The token, if enabled in your configuration is added to the subject line - not the body of the email.

    The token is added automatically by the system once the email is sent, assuming it is tracked in CRM using the Outlook client or sent from the crm web client.

    Scott Sewell, CustomerEffective | http:\\ | Twitter:@ScottSewell
    viernes, 04 de diciembre de 2009 2:14