My office live website freezes when loaded in Internet Explorer - works fine in Firefox

Question

My website was created via the Microsoft Office Live Basic tools. For the most part, it has worked fine over this past year. Two weeks ago, a rather strange issue surface. I was unable to view my page in Internet Explorer but had no issues loading it in Firefox. When I try logging on to my website via Internet Explorer, the browser freezes, and I have to shut it down.

  I have contacted Microsoft Office Live support. Their first response was that Google Adsense was the reason for this happening and that I should remove it. I responded by saying that I've had Google Adsense for almost a year and this issue only began two weeks ago. They responded by saying that I needed to activate the third party design tool feature to use google Adsense and then will require a professional web developer to create the pages for me. Am I wrong to think this reply is quite absurd and the problem stems from elsewhere? The reason I availed of Microsoft Office Live's services is because I could not afford a professional web developer.

   Has anyone else encountered this issue? If so ,how did you circumvent this problem? I would appreciate it if you could respond to my post with any input. Thank you in advance.

Regards,

Pranav
www.radiocremebrulee.com

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www.radiocremebrulee.com

Answer 1

Your problem might have caused due to an IE update or an upgrade.
You might have upgraded from IE6 to IE7 or you might have updated it or you might have downloaded a new version of flash or java that is incompatible with your current browser version or you might have installed a new add-on.
Try restoring your system.

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I m just 17 and i know a lot about computers. But there is no person who knows 100% computer in this

Answer 2

Hi Karan,
              I sincerely apologize for the delayed response to your post. I have not upgrade my version of IE. Furthermore, this issue is not only at my personal end. No one can log into my website with IE6 anymore and the entire situation is quite damaging the credibility of my website. I have to believe the change was at the host's end and not at mine since the issue seems to be universal. Thank once again for taking the time respond to my post.

Regards,

Pranav

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www.radiocremebrulee.com

Answer 3

The prblem is not with IE 6 or 7. You have a javascript that never finishes loading. You can see the javascript error in the status bar of your browser if you try to bring it up. To confirm, disable javascript and bring up the site in your browser.

Answer 4

try to remove the javascripts. use custom footer modules for java scripts. Hope this will help

Regards
Azhar
http://nafeesbadges.com