Didn't get payment even though it appears on report

Question

Hi,

Our "My Money" report shows the following:

Month - July 2012, Proceeds - 53.55, Withholding tax - 0.00, Net Payment - 53.55, Currency - USD.

However, we never received this payment.

Thanks  

Answer 1

Hi Colorful Apps,

Prior to the launch of the Dev Center in early August, our commerce team processed a mass payout to all developers with any accrued revenue. For those developers under the $200 minimum threshold, a paper check was sent to the address have on file. If you never received this payment, I ask that you submit a support request so we can get some help from our commerce team and get your payment processed.

Thanks

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Dev Center Help: http://msdn.microsoft.com/library/windowsphone/help --- Submit Support Request: http://go.microsoft.com/fwlink/?LinkId=256412