Ask a questionAsk a question
 

Proposed AnswerMSN Live Messenger webcam problems

  • Sunday, July 08, 2007 10:31 PMHuryt Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hello.I have problem in viewing others people webcams.I shows that connection is established but still i can see it loading it on the screen.and This loading doesn't stop.What is the problem?

All Replies

  • Thursday, July 12, 2007 11:21 PMdeifchen Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Proposed Answer
    Well I have the same problem. Any solutions ?
    • Proposed As Answer byjeety Thursday, October 22, 2009 8:10 AM
    •  
  • Tuesday, July 17, 2007 1:17 AMsugarbianca Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Proposed Answer
    Me too, how do i solve this, persons can see my webcam but i can't see anybody's.
    • Proposed As Answer byjeety Thursday, October 22, 2009 8:10 AM
    •  
  • Tuesday, July 17, 2007 7:29 PMjcp79 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I have the same problem, clicking "View a contact's webcam" nothing happened
  • Tuesday, July 17, 2007 9:23 PMStrengur Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hi, I have the same problem here. When I start Video Call it hangs in loading... Also if I click on Show my webcam I can only see my self but my contact is unable to see me.

    Strengur
  • Wednesday, July 18, 2007 1:40 PMJnky9lvs Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Hello, I'm residing in Taiwan and I have that problem once in awhile, too. It occurs more often lately. Even more so, starting two days ago, my webcam on msn live msger keeps freezing at some point and shuts off by itself, while the other party's webcam is still functioning. At first I thought it was my built-in webcam's problem (on my laptop), but when I was chatting with my webcam on my desktop at my office, the same thing keeps happening. I also used ccleaner to clean/fix my laptop and desktop, but it is still happening. I don't know why my webcam keeps shutting off by itself. I am beginning to wonder if the problem lies in the Internet connection or msn live msger itself. Anybody got an idea? I am desperate for a solution... sigh.

  • Saturday, July 21, 2007 10:57 PMlondon23m Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Same problem here... started happening some weeks ago.

    My contacts see my cam fine, but I cannot see theirs. Their cam just keeps on loading without it ever completing.
  • Thursday, July 26, 2007 7:14 PMFule Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

     

    I have problem to on 17 cpu's... but when I change my location on my mail acc I can see it with out problems... but did my gests must change location 4 everyone?
  • Tuesday, August 14, 2007 4:05 AMDrKash Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    does anyoneknow the solution to this problem?? Help needed.

  • Tuesday, August 21, 2007 6:50 PMTotos Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    did you find any solution?

     

  • Thursday, August 23, 2007 12:36 PMlondon23m Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Nothing yet, but I still have the same problem. Totally reproducable. Tried on several computers at home and the same.

     

    I am thinking it might be my router with inbuilt firewall, but it has all the firewall options turned off and it has worked before (and there have been no configuration changes since).
  • Thursday, August 23, 2007 7:57 PMFule Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

     

    I sayed: TRY TO CHANGE COUNTRY ON UR MAIL ACC IN UR MAIL OPTIONS
  • Thursday, August 23, 2007 8:23 PMlondon23m Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

     

    What do countries and mail options have anything to do with a webcam? Why would that even begin to work?
  • Friday, August 24, 2007 10:11 AMFule Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

     

    couse I have problem 2 but m slave problem with that... but I have problem with cam's in Internet Club not @ home... so my client's can't change hem's location know? m slaved problem 4 me but claent have problem still n m reinstall MSN m find compactibile version for my country n now working so good...
  • Wednesday, September 12, 2007 11:35 PMKaitiff Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I had the same problem, but i resolve doing this:

    Unistall Windows Live Messenger
    Erase the installation folder and this (XP): .\Documents and Settings\All Users\WLinstaller (or something that begins with WL and sound like that)
    in Vista is in .\ProgramData\
    REBOOT: REALLY IMPORTANT, I DID IT WITHOUT REBOOT AND DIDN'T WORK
    After reboot, reinstall.
    And everything's done.
    Good luck! Smile
  • Monday, September 17, 2007 8:56 PMdemos300 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I am having the same issue. Did you fix it?

  • Wednesday, September 19, 2007 6:30 PMblackadder248 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Hello ,
    I had same problem on my Xp sp1 when had msn 7.5 and when wanted sign up told me need to upgrade. unfortunately sent me to www.get/live.com/messenger setup file is 18 Mbs and same problem as you people, i could be seen and heard but i couldnt see other.
    just yesterday i found original same version windows live messenger (setup file 16 Mbs) on microsoft site and surprisingly that version 8.1.0178 WORKING!

    http://www.microsoft.com/downloads/details.aspx?displaylang=sr&FamilyID=d78f2ff1-79ea-4066-8ba0-ddbed94864fc

  • Thursday, September 27, 2007 6:12 PMAmir.Ahmed ® Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Hello.I have problem in viewing others people webcams.I shows that connection is established but still i can see it loading it on the screen.and This loading doesn't stop.What is the problem?

  • Wednesday, October 17, 2007 7:05 PMfamziii Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

     

    hay itss famzz nd yaraaa same prob wid me..!i cant see others webcam bt they see mine.....wotss da prob???if ny1 knowss plzzzz email me on ma eemail id...blue_sky805@hotmail.com plzzz
  • Wednesday, October 17, 2007 7:09 PMfamziii Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

     

    hellooo if u get nyway solution for diz webcam prob plzzz contacttt meee plzzzzzzzzzzzzzzzzzzz i will be waitttttttttt for ya ok pllzz
  • Wednesday, October 17, 2007 7:18 PMAmir.Ahmed ® Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Dear Sir,

     

    Please help me about this matter

     

    How Do i Dolve this, Persons can see my webcam but i can't see anybody's.

     

    Best Regards,

     

    amirahmedch@hotmail.com

  • Wednesday, October 17, 2007 7:23 PMFule Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    whell... please read first all of post before write new reply

  • Saturday, October 27, 2007 2:33 PMzefa stafa Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    well i tried doing wat u said.. but there aint any WLinstaller kinda file in my folder.. its really annoying that cant se the other person's webcam even after reinstalling the whole thing.. please help anyone got ideas??
  • Saturday, October 27, 2007 3:27 PMFule Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

     

    whell... can u try with change regional settings in HOTMAIL OPTIONS?
  • Wednesday, October 31, 2007 5:25 AMCapo de Capos Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    This works but it is another language...Is it possible for u to sen me this same link in english version
  • Wednesday, October 31, 2007 8:49 AMFule Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    whell try witt US or CANADA... u r now use lang: chinese? or corean?

  • Monday, February 11, 2008 12:59 AMCaribbeanbabe Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    i have the same problem

     

  • Thursday, March 13, 2008 6:26 PMgene chapman Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I am having the same problem others are having that is my webcam 1.2  does not work with Vista and we cannot seem to get the help we deserve from microsoft.why? They are aware of this compatibility problem and tell us to inform them. But no help.

     

  • Monday, April 14, 2008 12:46 PMgeorgianamihalache Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    hello

    y have problems with my webcam in live messenger

    y have an laptop with webcam

    y make the update for the windows vista and after this my webcam is stoped tu work in live messenger

    everytime when y try to send my cam , the program it's sign me out.

    what happend?

    what can y make for resolving this problem??

     

  • Tuesday, April 15, 2008 12:07 AMRonk109 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Good information.  I need an answer on why I can't get the voice from the program. I set everything up and the mic and playback are fine but neither of the contacts can hear. The video is great. Just no voice from either computer?? Help please??  

     

  • Friday, May 02, 2008 12:20 PMgradysongs_hotmail.com Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    NO, CAN'T GET ICON FOR MESSENGER TO BECOME AVAILABLE.

  • Saturday, June 07, 2008 10:31 PMGeo-sama Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    um, if ur like me, make sure peer guradian or any other kind of ip blocker is turned off. if ur having any more problems, plz pdate and rebbot. it should be fixed.
  • Saturday, June 14, 2008 1:13 PMpasser-by Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    You may try the intermediate driver.
    How to work with the ‘Video Device > Video Output’ feature:
    http://www.willingsoftware.com/help/howto.shtml#29
  • Sunday, June 22, 2008 5:41 PMDaren - IT Tech Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

     

    Its not driver related it MSN itself. Switched to yahoo Messenger (Both the stable version and the new Vista beta and now all my problems have gone.
  • Thursday, July 10, 2008 6:34 PMHooky1972 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Hello !

     

    After two minutes my webcam image freezes and the other side sees this freezed image as well. So i have the same problem. Even on time Live messenger crashed and i did send an error report to Microsoft hoping they can solve it.

     

    So, youre not alone

  • Saturday, July 26, 2008 5:15 PMJulie48Fraser Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

     

    Seemed to have had the same problem. My internal computer webcam was not working.  I could see her but she could not see me.  So I decided to try your solution and it was scary cause I am very new at all this!!

     

    Thank you so much ended up uninstalling windows live messenger and at least getting the internal web cam being recognised by msn and now can see my lovely daughter.  I am in Beijing and she is in Australia.  Still having a lot of problems with the delay in the audio but as very happy to be able to see her

     

    ......from a very inexpert operator ..... glad I tried your solution  .....   THANKX

  • Monday, September 01, 2008 6:37 PMPEPPA Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     jcp79 wrote:
    I have the same problem, clicking "View a contact's webcam" nothing happened
  • Monday, September 22, 2008 8:52 AMforgestores Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Hi Julie,

    Can u help, how did u get your webcam working both ways????  My son in Oman im in UK but only get intermitent one way video or continual loading and then shuts down.  Please please tell me how u did it. Thanks Tina.

  • Saturday, October 11, 2008 4:47 AMMove58 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hi there ,
    Im in Oman I suspect one or 2 things causing problems at this end .First lack of bandwidth causing problems with loading .Also a possibilty than Omantel is hacking into account this end .Running Zonealarm here shows constant probes against my computer from ISP Omantel .My Messenger has got progressively worse over the last six months .Web cam 2 way traffic only works once in a blue moon .Sorry Ive not got any help to fix it , just a couple of suggestions .
  • Friday, March 20, 2009 9:34 AM崔偉 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     Well I have the same problem. Any solutions ?
  • Wednesday, June 24, 2009 1:56 AMspdfrq Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    My problem was simple. I too could not see or be seen. Then I realived I was on my companies VPN. Once I disconnected BINGO! We could see each other. So im not sure what the issue is but there could be port or tunneling setting on your router. Good Luck!
  • Tuesday, June 30, 2009 10:54 PMmarkiii Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    my webcam stops itself either mine or my friends cam only on msn i tried yahoo it works ok so whats the problum
  • Saturday, August 08, 2009 12:58 AMsandfish Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    for all those who can't see their contacts webcams here is the masimple and magic remedy


    create a new account or log on with someone's else account  and you will see that you can see your contacts web cam then .

    this is tested and it works 10000000000000000000000000000000 percent
  • Monday, September 28, 2009 5:26 PMDIEGORIVESO Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    CHANGE TO COLOMBIA

  • Thursday, October 01, 2009 4:11 AM_SapienS_ Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hello, I'm new here, so i'ill do my best. I have the same probleme that every one here metionend. You start a video conference and somewhen, the image freeze. Or you start a video and whe it's time to load the images... the video interface shuts down. I have 2 pc's at home... so i tried to initiate à video conference from one pc to the other... and there where no problem at all. I think then that the problem is some kinf of configuration. Otherwise, if it where the driver, the cam wouldn,T just work. So i guess the question is now why would it work from pc's from local server ans not when you contant someone external. I dont have anough knowledge tonight to anser the question... but maybe someone can ;) Hope it helps :)
  • Wednesday, November 04, 2009 6:44 PMBlondey Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hiya 
    I have a problem with my webcam working in msn, but it's a bit different
    My webcam works fine for taking pictures and everything outside of msn, but then when I try to open it when talking to people, it won't open and asks me to check if it's in use in another programme when it never is. 
    I've tried everything, was wondering if anyone knew a setting I have to change or something? Help please it's driving me mental!!