DEP blockin Live Messenger 8.1
- Why does DEP keep block my Live Messenger? how do i overcome this problem??
Answers
I cured this problem on my Vista Home Basic install:
1) Right click on the Messenger shortcut icon on your desktop;
2) Click on Properties;
3) Click on the 'Shortcut' tab;
4) Click on the 'Advanced...' button;
5) Put a tick in the 'Run as Administrator' box & click OK.
I have no idea why this works but I can use Messenger Live now without DEP closing the app.
Hope this helps, Jules.
- Marked As Answer bydjartsincModeratorTuesday, August 04, 2009 6:32 PM
- Unproposed As Answer bydjartsincModeratorTuesday, August 04, 2009 6:32 PM
- Proposed As Answer bybimssy Wednesday, July 22, 2009 10:41 PM
All Replies
- i'm having the same problem aren't there a version there works with dep ??
I cured this problem on my Vista Home Basic install:
1) Right click on the Messenger shortcut icon on your desktop;
2) Click on Properties;
3) Click on the 'Shortcut' tab;
4) Click on the 'Advanced...' button;
5) Put a tick in the 'Run as Administrator' box & click OK.
I have no idea why this works but I can use Messenger Live now without DEP closing the app.
Hope this helps, Jules.
- Marked As Answer bydjartsincModeratorTuesday, August 04, 2009 6:32 PM
- Unproposed As Answer bydjartsincModeratorTuesday, August 04, 2009 6:32 PM
- Proposed As Answer bybimssy Wednesday, July 22, 2009 10:41 PM
- thanks for the advice....it was killing me trying to work out why it wouldnt work!
I tried this, but when I click on the advanced tab, those options are greyed out, even though I am the adminstrator on my computer, is there a way to ungrey them?
Thank you
- The right click properties run as admin worked like a charm, thanks alot. and Good luck to you all!
This is usually caused by an older version of Flash that has a bug which crashes under DEP. If you upgrade flash, things should be fine.
If upgrading flash doesn't help, please let me know so we can look into it.
- Okay, I'm going a little crazy here. I just got a new laptop with Vista Home Premium. But like everyone else out there, DEP keeps closing my windows live messenger when I attempt to log in. I have tried uninstalling, reinstalling, uninstalling reinstalling, running as administrator.....nothing seems to work. If anyone has any other suggestions that would be GREAT!
- I´ve just updated my flash to version 9,0,28,0 on a Vista Home Premium. I've ticked Messenger to run it as an administrator. Eventhough DEP is shutting the program down.
worked like a charm in vista premium as well!!!!
Thank you!!!!! Thank you!!!!!Thank you!!!!!Thank you!!!!!Thank you!!!!!Thank you!!!!!Thank you!!!!!Thank you!!!!!
Thank you!!!!! !!!!!Thank you!!!!!Thank you!!!!!
- I'm having the same problem with all versions of msn. I upgraded to Flash 9,0,28,0 - no change. I tried the 'run as administrator' workaround mentioned above and the box is grayed out, so I cannot use this solution. I tried going into system>advanced>performance>settings>DEP and manually adding the msn executable to the allow list but vista tells me that this program must be run with DEP enabled. Running vista home premium.
I'm sorry, but this is just funny. Why would microsoft release vista when its own programs don't work on it. This is a clean install too - straight out of the box. For those with and ACER laptop, you might want to go here:
- Proposed As Answer byKronanya Thursday, October 15, 2009 5:18 PM
- Many thanks for the link....I have acer aspire 9303wsmi......I wasted two hours yesterday......and
Bingo....5 minutes on google and found the solution......
Hundred thousand thanks... - hahaha got me a 9302 yesterday... exactly the same.. spend 2 hours trying..
run as admin works great... - I have an Acer computer and went to the link above. Unfortunately i'm not exactly a computer genius so had no idea what it was on about. Can anyone help me out?
JHolmes-MS wrote: This is usually caused by an older version of Flash that has a bug which crashes under DEP. If you upgrade flash, things should be fine.
If upgrading flash doesn't help, please let me know so we can look into it.
Tried the upgrade of flash and the "run as Administrator" but still can't get messenger working!
Any other ideas please?
- I'm letting you know that the flash update does not solve the DEP problem.
- Thank you very much; this link is most helpful.... What a disaster for Microsoft to release a program (Messenger) which doesn't work on their own system
- Just click on the down load link and select run.....
Thanks, link is perfect solution. Thanks again!
Thank goodness for these forums. I have an Acer Aspire 5570 and DEP control kept closing my messenger, but after downloading the patch you recommended, it works perfectly. Keep up the good work!

http://khp.maintaining-wellbeing.org
http://khr.work-at-home-ez.com
- omg i could eat u alive! thx so much (drools). i was going crazy with msn not working. i thought i would have to resort to using evil programs like yahoo >.<. Thx alot! again and again and again! remember me! coz i would've eaten u if u didn't live far away xD.
- dep is stopping me from using messenger ever since I got windows vista. Please tell me if there is a free messenger that works with dep.
hey everyone
seems like most people could solve this problem. i can't even open the link. it says "gateway timeout". is there any other way to download that file? or can i find that stuff on some other website?
thankful for some help. (im really going crazy about this problem) :-(
Hi rahime, I just clicked on the link and it works fine. Otherewise, maybe try a websearch on google, etc,. ie: "acer patch DSMSN81patch.exe"
I hope that works.
Keep smiling
Right clicking on the DESK TOP ICON for Windows live messenger worked under Vista Home premium as well,
the option was greyed out in the start menu,
HAS to be on the desk top icon to work.
PC re-installed messenger with a couple of "Do you want to run this" type dialogue boxes, but Messenger functions at the end of it.
- Thxso much for ur post. I was able to fix this! I had the same prob in Windows Vista Home Premium.
Jules, you are my hero! Brand new laptop with Vista is giving me great pains. Half tempted to throw out a window but you saved me for today. It worked!! Thanks a million. I will be looking you back up as I struggle.
Bethany
I had to restore my system due to a keystroke tracker. before, with my acer aspire, i downloaded the patch and it helped me run the messenger. now, i downloaded it again and it still doesn't work. There's always one in the bunch that it just won't work for. HELP.
Just right click on the desk-top icon
(or the program icon in "computer" area...NOT THE START MENU or THE QUICK LINK task bar icon).
Go to properties,
Go to Compatablity
Check box at bottom for "Run as administrator"
(Cant remember if it needs to run in win XP compatablity mode, so if it doesnt work with just "run as admin" try the compat. mode as well....)
Should get a re-install of Messenger, but will work afterward.
- This link doesn't work............ANY OTHER SUGGESTIONS. And I'm trying to remember why I wanted VISTA until all the bugs are worked out...........
- worked great ty for your help
- i am havin trouble getting msn working if any one can give me a few step by step instructions that would help me with this problem i would be most greatfl thnxs !
thanks so much jt
- Man this worked a treat, that link was great. Thanks

- thanks 4 that info, just bought an acer laptop and was gonna stamp on it.
- i am having the same problem
There is always www.amsn-project.net
Or Trillian at
- www.ceruleanstudios.com
But then again doesn't this mean you are running a trojan which is trying to use Data-Execution plug-ins?
- www.ceruleanstudios.com
Thanks jtonline.
Your solution worked for me. I wonder why MS cant make this simple fix a little easier to find.
You are an absolute legend!
I was slowly going insane when DEP kept closing the programme,
Thanks alot for the post.
Lee.
i did what you said but i still cant get mesenger to work- I need to keep in contact with my son, but ihave a new vista desktop and cannot get messneger to run
- Thanks
The updated version of Acer eDataSecurity Management seems to solve the issue for me on an Acer 5630 Aspire laptop.
- hell yeah that works
isnt that weird msn page doesnt say nowt about it
cheers m8 nice one - Thanks Jules, your message is very helpful and solve my problem.
- Nice one. Worked like a dream for me too. Thanks JT
Thanks a mil It workedperfectly i spent ages trying to fix this
- this works :D thankyou :D
- Thanks for that info, I have been trying to fix it for about 4 hours before reading your Fix.
goodonya. Gyprocjoe. - If it works for a while, then you get messages and shut downs, it is probably related to your screen saver. If you are using a non-approved or compatible screensaver(It might work perfectly, just conflicts with Messenger) this will be the source of your problem. Try switching to bubbles, or one of the screensavers that comes with your version of the operating system. This will fix your problem.
I cured this problem on my Vista Home Basic install:
1) Right click on the Messenger shortcut icon on your desktop;
2) Click on Properties;
3) Click on the 'Shortcut' tab;
4) Click on the 'Advanced...' button;
5) Put a tick in the 'Run as Administrator' box & click OK.
I have no idea why this works but I can use Messenger Live now without DEP closing the app.
Hope this helps, Jules.
Wow! Thanks!

