I forgot my Windows Live ID password, i don't know my secret question, is there no hope??

Question

Hello, my problem is like this basically:

I have an Xbox LIVE account and would like the option of being able to recover my gamertag to my friends Xbox 360 but i cannot do this because i do not know the password for my Windows LIVE ID as i have forgotten it, after i went to the "forgot password?" part on the Windows LIVE website it made me answer my secret question which was "best childhood friend".
But i do not know the answer or the password, will i be able to get the gamertag back if my xbox breaks :S

Thankyou for reading - please help me with this

My Gamertag is Mad Max 146, send me a message if you have advice

Answer 1

Please contact customer support on https://support.live.com/eform.aspx?productKey=wlid&ct=eformts . These forums are developer-orientated, not end user-orientated.

Answer 2

chill out alex

Answer 3

I have the very same problem as you :( and when I tried to get the Live team to reset my password they said I wasn't the correct owner of my own email address.. I wish you the best of luck.