Sideshow help needed now.

Question

I need some more help. I was having a problem getting my tilt to connect to my computer and initiate the sideshow connection. Well I can get the windows mobile sideshow app to connect but only for about 2 seconds and then it disconnects again. I still have no user account to select from in the drop down box and if i do manage to get connected more that a second the screen sorta freezes on my tilt. I think the problem is that my phone can't stay connected to the pc through bluetooth long enough for sideshow to really realize that it's there. The only way I have been able to get as far as I am now is to connect to the computer through bluetooth activesync and that connects the phone to the pc long enough for things to progress a bit. If I don't then the phones tells me it is not connected and gives me an error message when i click connect. When I left my bt properties box open on the pc I could see where the phone would connect for 5 seconds and then disconnect, then connect for 5 more seconds, then disconnect, on and on, over and over. I don't know what is causing this but it needs to be discovered asap as I think it is the main reason that I can't use sideshow. So why is phone connecting for 5 seconds then disconnecting over and over? No one has ever given a complete answer as to why so many people cannot connect to sideshow and I don't know about u but I want answers now! I am going to figure this out asap but I need your help. Does anyone know why the phone cannot stay connected to vista more than 5 seconds repeatedly over bt? I also still don't have the sideshow option in bt option for my pc on the phone. So someone please help me asap. I am so close, I can feel it. Thanks.

Answer 1

bump

Answer 2

If you disable the SideShow driver on the PC, does the device stay connected?

Also, can you check the event logs for anything from BthUsb that may be related to this device (under System Events)? That may help explain what's going on.

Answer 3

will check and reply shortly. thanks for being here.

Answer 4

"The mutual authentication between the local Bluetooth adapter and a device with Bluetooth adapter address (00:17:83:ec:09:fe) failed." event id 16. That's the error i get from the event log for bthusb. I also tried disabling the the sideshow driver, no change. Still constantly connects and disconnects in the background, wouldn't even know it if i didn't have the bt devices window open. stays open 5 seconds like clockwork then disconnects. over and over.

Answer 5

bizzzump

Answer 6

Based on that log entry, it appears as though there is an issue with the pairing between the device and the PC. Please delete the pairing at both ends, and then re-initiate.   If you did not choose a passkey last time, please pick one this time.  Let us know if that helps fix the staying connected issue.

Dan

Answer 7

didn't help.

Answer 8

BUMPBUMPBUMP!!!! I connected activesync via bluetooth to my vista laptop to maintain an open and active connection and it still keeps giving me a "cannot connect to pc- make sure bluetooth is on and the pc is in range"...