"This program has compatibility issue" message in Windows 8 Customer Preview

Question

Hi,

    I had an app which is builded by VS 2005. I add supportedOS in my manifest file as following.

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<compatibility xmlns="urn:schemas-microsoft-com:compatibility.v1">
      <application>
         <!--The ID below indicates application support for Windows Vista -->
<supportedOS Id="{e2011457-1546-43c5-a5fe-008deee3d3f0}"/>
<!--The ID below indicates application support for Windows 7 -->
<supportedOS Id="{35138b9a-5d96-4fbd-8e2d-a2440225f93a}"/>
<!--The ID below indicates application support for Windows 8 -->
<supportedOS Id="{4a2f28e3-53b9-4441-ba9c-d69d4a4a6e38}"/>
      </application>
  </compatibility>

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    I use Resource Monitor tool in Windows 8 Customer Preview to check App's Operating System Context, it shows Windows 8.But when I try to execute the App,the warning message  "This program has compatibility issue"always shown in x86 Windows 8 Customer Preview 8250 build. This warning message will not happen in x64 Windows 8 Customer Preview  8250 build by using the same build.

My environment

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VMware 8.0.0 build 471780

Windows 8 Customer Preview 8250 build

App builded by VS 2005 build version 8.0.50727.762

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Please kindly let me know why this message will only shown in x86 Windows 8 Customer Preview 8250 build environment and how to avoid this message popup.

Thanks

Tommy 

Answer 1

Hi Tommy,

I think your issue should be raised in the Application Compatibility for Windows Desktop Development. I believe they will know more information of this issue than us, and I will move this one to that forum.

Thanks for your understanding,

Best regards,
Jesse

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Jesse Jiang [MSFT]
MSDN Community Support | Feedback to us

Answer 2

Hi Tommy, 

Could you please try to check your app with the following check list: http://msdn.microsoft.com/en-us/library/windows/desktop/hh749939.aspx 

And what is your app used for? Does it use any specific hardware. Try to run the App Cert Kit to test your program. 

Sincerely,

---

Bob Bao [MSFT]
MSDN Community Support | Feedback to us

Answer 3

Hi Jesse,

     Thanks for your kindly help. I appreciate it.

Sincerely,

Tommy

Answer 4

Hi Bob:

    

Thank you for your response.  My software is anti-virus software. All the drivers run as services. This .exe App is simply an UI app let user configure their setting. This App has been signed. I found that when I change the app's name, it can work correctly.

I tried to execute the Windows App Cert Kit tool; it failed during collecting installation information. Would you please tell me why should I check

certification? And how could this happen only in x86 not in x64 environment(this is a x86 application)? 

Sincerely,

Tommy

Answer 5

What is the log, and what is the name do you change? 

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Bob Bao [MSFT]
MSDN Community Support | Feedback to us

Answer 6

Hi Bob:

    Simply change AAA.exe to AAA_1.exe or AAA1.exe, this message will not popup. Will Windows detect specific App name which didn't pass the compatibility testing?

Sincerely,

Tommy