IE8 Printing problem

Question

In our code (C++, MFC) we use MS ActiveX control HTML View for printing - We use ExecWB function with OLECMDID_PRINT option. When we pass MSOCMDEXECOPT_DONTPROMPTUSER parameter to the function everything is OK. When we pass MSOCMDEXECOPT_PROMPTUSER, the Print Setup dialog pops up and we get an error: "Internet Explorer script error" - Error: Permission denied, URL: res://ieframe.dll/preview.js

What is a problem?

IE7 works fine.

Thanks

Answer 1

Hello

I see many similar reports of the issue in the forum:
http://social.msdn.microsoft.com/Forums/en-US/iewebdevelopment/thread/bc7a73df-d4e0-4292-83e4-80d58fc765af/
but I do not seem to be able to reproduce it in my lab. Could you please help me see the problem?

Here is my attempt:

In VS2008 (SP1), I created a MFC dialog project, and insert the Microsoft Web Browser control to the dialog. In the code behind, I navigate the webbrowser control to www.bing.com:

 COleVariant var(L"http://www.bing.com");
 this->m_explorer.Navigate2(var, NULL, NULL, NULL, NULL);

After the page is loaded, I issue the OLECMDID_PRINT command:

 this->m_explorer.ExecWB(OLECMDID_PRINT, MSOCMDEXECOPT_PROMPTUSER, NULL, NULL);

The print dialog is displayed without errors.

I tested this on Windows 7 + IE8, and Windows Vista + IE8.

Regards,
Jialiang Ge

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Answer 2

Hello Jialiang Ge,

Thank you for you reply.

We reproduce the problem on WinXP + IE8. The MS Web Browser control in our application is invisible and we call Navigate2 and after a page is loaded - ExecWB (OLECMDID_PRINT, MSOCMDEXECOPT_PROMPTUSER, NULL, NULL);. We compile our code in VC++ 6.0 using _UNICODE.

Thank you for the http://social.msdn.microsoft.com/Forums/en-US/iewebdevelopment/thread/bc7a73df-d4e0-4292-83e4-80d58fc765af/ link! We have exactly the same problem. I see there is no solution...

Regards 

Answer 3

Hello

I performed the same test on Windows XP (SP3) + IE8, and did not see the problem.

Instead of using VC++6 which is no longer supported, I used VS2008 with SP1 to compile the project.

To further narrow down the problem, I suggest that you perform these tests:

1. To determine whether the problem is related to the specific webpage that is loaded into your webbrowser control, please navigate the webbrowser to http://www.bing.com, which I have tested.

2. Try upgrading your VC++6 project to higher versions of VS, e.g. VS2008. Also try removing the WebBrowser ActiveX control from your project, and add again in the new development environment.

3. Try the new OLECMDID_PRINT2 command:
http://msdn.microsoft.com/en-us/library/ms691264(VS.85).aspx
According to its doc, OLECMDID_PRINT2 refers to File menu's updated Print command.

Regards,
Jialiang Ge

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Answer 4

Hello Jialiang Ge,

Thank you for your answer.

We made additional tests:

The problem happens only when we send printouts in sequence (in loop).

1)  It happens also when navigate to http://www.bing.com.

2) We can not move to higher version of VS now.

3) OLECMDID_PRINT2 is not defined when using VC++ 6.0.

Regards

Answer 5

What do you mean by send printouts in sequence? Could you please give some samples?

Thanks
Jialiang Ge

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Answer 6

We create bulk of printouts - HTML files (created on hard disk) - and we send them one by one for printing.

Regards

Answer 7

Please send some HTMLs to me, and share with me the code that you send them for printing. I will test them in my lab.

My mailbox is: jialge at microsoft.com

Regards,
Jiailang Ge

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Answer 8

Hello Jiailang Ge,

I sent you the code and HTML files by e-mail.

Thank you!

Answer 9

Thanks. I have received your code. I will test them and update you about my findings.

Regards,
Jialiang Ge

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Answer 10

Thanks!

Answer 11

Hello in_ks

I tested your code. My test application hangs when loading the html files because of the while + sleep loop in the UI thread:

 int iCounter = 0;
 while (lState<READYSTATE_LOADED) {
  lState = m_Browser.get_ReadyState();
  Sleep(1000);
  iCounter++;
 }

It's not a good practice to sleep in UI thread. It will cause your application to hang.

I start to feel that you actually called the method PrintHTMLDirect from a non-UI thread. Could you please check it for me?

In addition, it is better to check for READYSTATE_COMPLETE instead of READYSTATE_LOADED.
http://msdn.microsoft.com/en-us/library/bb268229(VS.85).aspx

I still cannot reproduce the problem.

Regards,
Jialiang Ge

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Answer 12

I have the same problem.
But i can remove the problem by looping for ca 5 seconds and handle window msg and then it doesent crash.

But that obviously is not a solution....

for

 

(int j=0; j<500; j++)

{

Sleep(10);

HANDLE_WINMSG

}

Answer 13

Hello 

It is UI thread...

Regards

Answer 14

We are having the same exact issue only in C#

The application takes a list of arguments and creates a list of HTML pages.

This list is passed through the webbrowser control to print and keeps throwing this JSCript Error.

webBrowser.DocumentText = htmlToPrint; - this is set once, before the below event is fired obviously.
I've tried to implement about every solution I've found sleep, navigation, print2  to no avail.
This is a enormous issue due to this application being deployed on Windows 2008 and IE8 configuration.
We use Visual Studio 2005 

Any help is greatly appreciated
private void webBrowser_DocumentCompleted(object sender, WebBrowserDocumentCompletedEventArgs e){
System.Threading.Thread.Sleep(100);
object o = null;
SHDocVw.IWebBrowser2 wb = (SHDocVw.IWebBrowser2)webBrowser.ActiveXInstance;
wb.ExecWB(SHDocVw.OLECMDID.OLECMDID_PRINT,
SHDocVw.OLECMDEXECOPT.OLECMDEXECOPT_DONTPROMPTUSER, ref o, ref o); 
if (reports.Count == 0)
//Start a timer so the app doesn't end before the save to file dialog displays (when printing to file for testing)
timer1.Start();
else{
currReport = reports[0];
orientation = reports[1];
string htmlToPrint = reports[2];
reports.RemoveAt(0);
reports.RemoveAt(0);
reports.RemoveAt(0);
webBrowser.DocumentText = htmlToPrint;
}

Answer 15

Thanks, bjarni.

Do you see  "Internet Explorer script error" - Error on your side?

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Regards,
Jialiang Ge
MSDN Subscriber Support in Forum
If you have any feedback of our support, please contact [e-mail].
Please remember to mark the replies as answers if they help and unmark them if they provide no help.
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Answer 16

Yes, I get the Internet Explorer Script Error window with the following:

Line: 2570   <- this actually changes I think
Char: 1
Error: Permission Denied
Code: 0
URL: res://ieframe.dll/preview.js

Answer 17

Any resolution on this. This issue is a high impact on a fairly sizeable customer of ours and Microsoft's.
Why is this being pushed aside?

Answer 18

Hello

I just found a possible solution for this problem. Please try it first and tell me the result. I'm digging into its cause.

wb.ExecWB(SHDocVw.OLECMDID.OLECMDID_PRINT,SHDocVw.OLECMDEXECOPT.OLECMDEXECOPT_DONTPR
OMPTUSER, ref obj, ref obj);
//Added a delay after issuing print command
for (int i = 20; i-- > 0; )
{
Thread.Sleep(500);
Application.DoEvents();
}

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Regards,
Jialiang Ge
MSDN Subscriber Support in Forum
If you have any feedback of our support, please contact [e-mail].
Please remember to mark the replies as answers if they help and unmark them if they provide no help.
Welcome to the All-In-One Code Framework! If you have any feedback, please tell us.

Answer 19

You are introducing a 10 Second pause between each print? I apologize but how is that a solution to a problem.  I have 10 reportes queued at a minimum so I'm looking at a user having to wait 10 minutes before they receive their report?

If you noticed I already had a sleep above the statement so that wouldn't really make any difference.

In addition I'm still getting an error.

Answer 20

I have a customer with the same issue.  We are printing produced HTML pages which have around a 5 or 10 second pause between each.  I am unable to reproduce the problem, but it plagues our customer.  I believe our customer has attempted to use a different PC and a different printer.  It seems related to some Windows Updates, but not sure.  Does anyone have a resolution?